www.bitstamp.net - owner has denied your access to the site.

[seafarer124]

Received confirmation email an hour or two ago that funds were deposited which I sent on 14 November.

Logged-in, no problem, bought BTC, transferred BTC to my wallet.  Bought @ US$535.00, now showing US$599.00.

Account shows 0.05% but the correct fee has been applied.

All over and done with in minutes.

[1715308065]

1715308065

[torzsy]

Orderbook is not working, again. 

[n-gage]

Orderbook is not working, again. 

Working fine for me (Ukraine)

[Evolutionary]

OK, great, I'm making a third withdrawal attempt.

Keep in mind i just validated my docs 2 weeks ago and this is my first time to actually
use Bitstamp.  So as a new customer, I'm ultra pissed.  This time the confirmation of
withdraw email came instantly, unlike last time.

I'd appreciate an email from Bitstamp telling me withdraws are enabled again, but no,
I had to come to this thread and find that out.  Horrible customer service.  The only
reason I signed up to Bitstamp was because they always seemed to have higher prices
than CampBX, they seemed to have their shit together unlike MtGox.  Now I'm not so sure.

I'd participate in the bitcoin economy more if I could but I need hard cash sometimes.

[RedGolpe]

From Bitstamp's news section, also posted on twitter:

Dear Bitstamp clients,

We are pleased to inform you that Bitstamp has successfully resolved both (1) the networking issues that made our site unavailable and (2) our issues with our banking software.

Bitstamp has caught up with all pending deposits and withdrawals. Only standard banking processing should remain in delivering your transfers. We kindly ask our customers with pending transfers to remain patient and refrain from submitting additional support tickets on the matter to avoid any unnecessary delays.

Thank you for your understanding.

Best regards,
The Bitstamp team

[Rampion]

From Bitstamp's news section, also posted on twitter:

Dear Bitstamp clients,

We are pleased to inform you that Bitstamp has successfully resolved both (1) the networking issues that made our site unavailable and (2) our issues with our banking software.

Bitstamp has caught up with all pending deposits and withdrawals. Only standard banking processing should remain in delivering your transfers. We kindly ask our customers with pending transfers to remain patient and refrain from submitting additional support tickets on the matter to avoid any unnecessary delays.

Thank you for your understanding.

Best regards,
The Bitstamp team

If they were processing withdrawals fast there wouldn't be tickets. Don't like them asking for patience. I asked for a withdrawal today, lets see how long it takes - I will report back.

[Xialla]

yes, but now (for last 2 days) commission rate is 0.5%, I think that for everybody and doesn't matter about trading volume.

hope that bitstamp will compansate this.. (I should pay 0.2 and paying 0.5, this is 250% difference)

edit: I just check it again, they are calculator correctly. uff

[MikeXBT]

I asked for a withdrawal today, lets see how long it takes - I will report back.

Did you forget to report back, or is it really taking them four days and counting to confirm your withdrawal request?

...or were you going to post back here when the funds reach your bank account?

[Rampion]

I asked for a withdrawal today, lets see how long it takes - I will report back.

Did you forget to report back, or is it really taking them four days and counting to confirm your withdrawal request?

...or were you going to post back here when the funds reach your bank account?

I requested two withdrawals on the same day:

- one was confirmed after a few hours, but the money still didn't hit my account
- the other was quite big, and it seems it triggered some sort of alarm as they came back to me with a lot of questions as a KYC (know your customer) procedure. I duly answered everything, and they confirmed the withdrawal shortly after. This happened today, so no money in my account for this withdrawal neither.

[Rampion]

I asked for a withdrawal today, lets see how long it takes - I will report back.

Did you forget to report back, or is it really taking them four days and counting to confirm your withdrawal request?

...or were you going to post back here when the funds reach your bank account?

I requested two withdrawals on the same day:

- one was confirmed after a few hours, but the money still didn't hit my account
- the other was quite big, and it seems it triggered some sort of alarm as they came back to me with a lot of questions as a KYC (know your customer) procedure. I duly answered everything, and they confirmed the withdrawal shortly after. This happened today, so no money in my account for this withdrawal neither.

Both withdrawals just hit my account.

[Xialla]

just confirmed 5 digit withdraw, I will report the result later.)

[Roccker]

I just got this
don't get into bitstamp.net anymore


owner has denied your access to the site.
Error Name Security error (code 16)
Error Description This request was blocked by the security rules

[prezbo]

I just got this
don't get into bitstamp.net anymore


owner has denied your access to the site.
Error Name Security error (code 16)
Error Description This request was blocked by the security rules

Works fine for me...

[Roccker]

I just got this
don't get into bitstamp.net anymore


owner has denied your access to the site.
Error Name Security error (code 16)
Error Description This request was blocked by the security rules

Works fine for me...

Yes, it worked fine for me till 10hours ago - question is what can i do now?!
I think my computer is very clean and i didn not do anything wrong.
Now this gets me worried of course, not being able to go into the website that has all my life-savings.

Bitstamp support is only inside - can someone message me their support-email please?
Anyone had such a thing - and how did it turn out and what did you do besides wait?

[malevolent]

Now this gets me worried of course, not being able to go into the website that has all my life-savings.

Not very wise of you to place so much trust in any single exchange (or person).

[Roccker]

Not very wise of you to place so much trust in any single exchange (or person).

On how many exchanges are you?


I managed to get into the site with a program that tricks site into believing i am from another ip. And everything is still there and i asked the support there and they said they will look into that.



followup: bitstamp fixed it. Reason for banning was me making more than 1 request per second to the server. I don't know how i should have done that. Perhaps the mobile app that i installed, but it never worked and i had a mobile app also before.

[malevolent]

Not very wise of you to place so much trust in any single exchange (or person).

On how many exchanges are you?

My point is entrusting anyone with one's own life savings is not the most prudent decision one can make (to put it mildly).

[poikkeus]

https://www.bitstamp.net/api/ticker

I'm getting the same error for this url. anyone else?

[poikkeus]

https://www.bitstamp.net/api/ticker

I'm getting the same error for this url. anyone else?

https://www.bitstamp.net/api/ticker will give you failure

https://www.bitstamp.net/api/ticker/ works.

See https://www.bitstamp.net/api/ for more secret information.

LOL. Thanks. The old URL worked some days ago.