Bitcoin Forum

This thread is to discuss https://spectrocoin.com (https://spectrocoin.com) services. The service announcement can be found here: https://bitcointalk.org/index.php?topic=577176.0 (https://bitcointalk.org/index.php?topic=577176.0).

Please tell your opinions, needs for additional services and feedback.

Thanks in behalf of SpectroCoin.com team

Can you raise the limits of the unverified bank accounts? would be nice;..

Is there any intentions to raise the bitcoin sell price ? as it is always less than the market price with some dollars. are these a type of fees you apply?

Yes it is a fee, as sell price has to be lower than buy price, it is an exchange.

i think you must start accepting other countries like algeria, tunisia... and let them at least order a virtual card
only virtual card i know that you cant ship plastic to this countries but at least virtual
hope you will look at this problem

We are working even to be able to ship them to these countries. But now you can try to order a virtual card.

Sorry but my girl friend from Tunisia tried many times to order a virtual card she didn't get it
When she send a support ticket they answer here with negative she can't get a virtual visa she didn't ask for plastic she only need virtual that's all
Will pm you the conversation
Regards

I never used this exchange service but it's becoming more important each new day here on forums, at least the advertise. It's a nice possibility to have an exchange, wallet and debit card together, a very completed service package. I would like to know more about it and maybe use it soon.

Just ask anything you want to one and will let you know. I will also PM you with a voucher for a free virtual card.

Is it possible to top-up the plastic debit card from anywhere else but spectrocoin?

What do you mean? You can top-up the card via many methods, like bank transfer, cash, but all goes through SpectroCoin.

How long should I wait to receive an answer for my support ticket ? I have been waiting for more than 10 hours ! Ticket no. : 77149. It is about a deposit that does not show up in the balance even after the tx get dozens of confirmations !

Hi,
It has been responded this morning. I hope everything is fine.

other countries like tunisia have shipping and customs checks so like you cant bring certain products in to the country because it could affect the wildlife and environment

I doubt cards can affect environment, but here the issue is more about issuing bank, not the country itself

In Spectrocoin account, under wallet for deposit options I do see "Add Private Key". I just want to know how it works.

If it works same as blockchain.info bitcoin address (like we have access to private key), then it might be a very advantageous feature. Because it would definitely save transactions fees as well as the time delay usually we face with waiting for transaction confirmations.

No, it is a bit different, as it is an option to paste your private key and initiate transaction to your SpectroCoin wallet, so all funds from you address would be transferred to your SpectroCoin wallet it is more a solution for people who just want to "import" their private keys to SpectroCoin without using any other software.

the deposit was added to my balance finally after more than 12 hours. I still do not understand why did this long delay happen although your site said the transactions need only ONE confirmation. thanks for your help and I hope this delay won't happen again

There was a technical issue, now it is fixed, sorry for the inconvenience.

Plox decrease the minimum card load to $5 or something. Not 11.42 USD. 11.42 is also such an odd number...

Plox fix.

Limit is only 3EUR at the moment, so should be fine :)

i discovered about spectrocoin yesterday and till now seems to be very good service.

TOP Up works very well and i charged my phone with btcs very fast.The only problem with this service is when u try to charge page says time out..and moneys come after 5 mins in ur phone..so if u think that was problem and try again u will charge 2-3 times phone.

Also i used bank transfer and im waiting to see how this works.Hope it makes me happy.

In the end want to ask if SEPA withdrawal option with low fee for european countries works only for countries wich are part of european union or it works in all european ones?

hope i was clear cuz i dont speak a good english...

thnks spectro for this great service and keep up the great work..

SEPA withdrawal is only working for EEA countries, unfortunately.

Thanks for your feedback.

Just wanna let others to know that SpectroCoin has one of quick and responsive service , i ordered a Virtual CC 1 minutes ago and in another minutes i had all the details.
Bingo !!
Great Service!

Regards,
Mike

anyone has purchased gold yet with spectrocoin? :p

monthly service charges of $1, it should be free. and put $1 fee for inactivity.

We are planning to reduce it, however it is impossible to get rid of it fully.

SEPA withdrawal is only working for EEA countries, unfortunately.

Thanks for your feedback.
[/quote]

Thanks for ur replies,

another little question,my bank not sends sms when money come in my address.can i see on spectro coin account if moneys reach my bank or not or should i go to bank and ask?

PS. I Ordered Virtual Card and i had it in seconds..amazing service :D

I have some funds in my virtual card, which is verified. I want to get a physical card now. Is it possible to "upgrade" my virtual card to a physical card so that I don't have to reverify the card and pay fees to transfer my funds out of the virtual card and into the new card (this will happen if I buy a physical card and manually set everything up again)

Thanks for ur replies,

another little question,my bank not sends sms when money come in my address.can i see on spectro coin account if moneys reach my bank or not or should i go to bank and ask?

PS. I Ordered Virtual Card and i had it in seconds..amazing service :D
[/quote]

You can only see if we have sent money to you.

Sorry, but upgrade feature is not available at the moment.

Damn. Is it possible to have multiple cards under the same ID/verification?

Also, is it possible to contact support directly and get them to upgrade manually? (Or can you guys cover the fees of manually transferring my money into another card :))

You can only see if we have sent money to you.
[/quote]

My Satus Says PAID this means they reach my bank ?

Sorry for bothering u with rude questions..but i need to drive with car 30 min to go to my bank thats why i ask so much :)

Is been over 3 week and I have not received my card, I would like a refund, and I had been advertising your guys sig for free

1. It is possible to have one virtual and one plastic card under the same e-mail address.

2. I am sorry but we cannot do that.

Sorry for the inconveniences, I have just sent you a PM.

My Satus Says PAID this means they reach my bank ?

Sorry for bothering u with rude questions..but i need to drive with car 30 min to go to my bank thats why i ask so much :)
[/quote]

The bank but not necessarily your account. There may be some delay in your bank.

Hi, please contact support directly, as we have to know your card, we might try to get it updated.

I didn't find on your website and didnt see logo on card picture, is physical Visa or Master ?

It is visa

Could you tell me is there activation fee ?

There is only an issuance fee, no activation fee.

Does spectrocoin ask for I.d if you need to see your vcc details again, I contacted support the other day and that is what they told me but I though it was anonymous so nothing of that nature is required if you can inform me on this please do.

Hi,
No, we can show your credentials without your ID. Just PM me your email.

Hello, I am experiencing a massive delay with bitcoin deposit.. Dozen of confirmations and still balance does not show up.. Is this normal? My transaction was under 0.5 btc...