Bitcoin Forum

Hello,

I have no luck with external pools mining with Mintsy contract and their support is unhelpful.
Are there any special tricks to run the mining on Multipool?
I have configured the external pool but no worker activity shows on pool despite variations in standard settings.

Regards,

Chris

I have contracts with them and as of last week I got the same experience. For weeks my contracts worked pretty well (although hasrates were very unstable) however as of last week it appears as if they have shut down the mining on external pools entirely. I have tried several different pools but no luck anywhere. It just doesn't make any sense that settings that used to work for weeks suddenly just stopped working. Their support is indeed unhelpfull and only tells you to point your contracts to their own pools. Honestly their support seems absolutly clueless about mining.

I started last weekend and it seems that they block outgoing because I tried several different pools and none even shows my worker connecting.
Support is absolutely incompetent and they are ignoring my support posts.
Hash rates on Mintsy pools are a disaster, being as low as 7 Mh/s for a 100Mh/s contract.
Generally I think I just wasted some money.

Chris

I did Mine on external Pool with scrypt contract.
But only with scrypt, with Sha256 it wasnt possible.
With scrypt i mined on ghash.io with very bad hashrate and low share accepting (<50%)

After a week of being sent around in circles I finally got this response from their support:

"Thank you for your patience with us. There is a known issue with our external pool connections that our developers are still working on. They are in connection with the developers of those external pools to find a way for the connection to work as before. This will be resolved shortly. Meantime, please point your workers to Mintsy Pools for better hashrates. Once we have connection with external pools we will inform you."

Rubbish, this has nothing to do with the external pools and in any case how would they know which pools do we want to use?

I got an answer that they have a problem with assigning/matching the hardware with a pool and this sounds likely.

But still it looks like they are telling different people different stories and most of them are just that.

Chris

I think I just got the Same reply:

"this holds true for all algorithms. Our developers just sent out an update for why this is has happened. This is a bug in our backend systems for assignments from contracts to our mining rigs. Our developers have been actively working on it around the clock. The reason for the issue is because of a new addition to help with invalid shares. We now pair everyone on the same pool as closely as possible to each other on our mining rigs. And as you can tell, some, not all, just arent getting any mining at all. Your pool ends up not getting paired to the proper miner and thus your miner appears dead. You will be compensated for any downtime in your hashrate. Thank you for your patience with us."

ive only run my own miners thorough mintsy ( which was flawless), but i have only heard good things about the contracts :)

Would you say that sustained hashrates as low as below 1Mhs/s for a contract of 100Mh/s are good thing?
I might be inclined to dispute it...

Chris

well from experiences of other users from hashtalk and they seemed to have minimal probelms :)

[/quote]
well from experiences of other users from hashtalk and they seemed to have minimal probelms :)
[/quote]

Obviously we don't view our problems as "minimal" and there are many more unhappy users on mintsy forum.
Common thread is low hashrate and unhelpful and incompetent support.

Concerning external pools and hashrates we are not dealing with opinions but with facts.

As you never purchased a contract you are only dealing with hearsay while we spent our money and are now facing very unpleasant hard facts.



Chris

I too had a good experience with mintsy for weeks, however since 2 weeks that experience changed when they started running into trouble..
Now it looks like the support has been updated on what is going on and now they atleast got a proper response to questions.. Let's hope they get everything together and everything returns to normal again. :)

did you mine externals pools?

yea I mined on external pools, ghash.io for scrypt and at slush's pool for sha256 contracts.. although hashrates were very choppy and there were alot of rejects everything pretty much balanced out in the long run. It all worked pretty well for weeks but since 2 weeks things started going bad..

I tried mining external pools several months ago when they were in Beta (or Alpha - lol).  Same issues.  It doesn't work and support was non-existent.

The only pool I got it to work with was f2pool.com

F2pool worked fine sometime in scrypt and CleverMining also. Now if i point hashes to any externalpool, soon workers are inactive  :-\

Hashrate in Mintsys own pool are fine but payouts are not true. So, only way to get profit is try to find working external pool.. .

This is the way how they keep average hasrate up. Sometimes huge peak  ::)

https://i.imgur.com/jBZWdn2.jpg

It would take hell of a peak to average my 48 hours of no work while 100Mh/s were contracted.

Chris

I give up to find working external pool. Tried today F2pool, iSpace and Hash-To-Coins. Result was all inactive and now even Mintsy pools are inactive!

Seems like they force to use Mintsy pools and they dont pay what should be. Last two days i mined WDC in Mintsy pool and profit was -57% what it should be. Quite fair..  ;D

How about we all demand a refund?
Hashrate is way below the contract, the external pols that were main decision point for many of us don't work and the mining revenue seems to be below the norm.
This sure as hell warrants a refund demand.

Chris

You're absolutely right, this would place a claim. Nothing works as promised.
However, I am bombarded support really hard and the answer was that, yes all will be credited back. Then, when i get nervous once properly was the answer really rude.
The negotiations or the requirements are not effective unless we all work together require refund.
Question is how we do it?

Just got new answers from support and tickets solved. 3 times asked fix Potcoin withdraws and not gonna get it...  ::)

They can't.
Potcoin wallet on Cryptsy has been down for the last several days.

Chris

Okey, thnx for information.

Last time I checked, my contract hashrate using the mintsy.co LTC pool had flatlined again. I'm not interested in opening another ticket. meh.

Last night LYC profit was 20 times lower than should be.  I'm not interested in opening another ticket also and i give up even 157 days left contract..
Better spend time for looking better invesments  ;)

Last few days workers inactive all the time.   ::) .. this is getting absurd  ;D

hi voodo..
which hardware are you using to get low share accepting (<50%)?

Mining contracts typically become scams at some point.

Yes they are and i read in Mintsy forum somebody got refund for unworking contract, so i will take now everyday screenshot of 24h hashrate and i send those to Mintsy in next week hoping to get refund also.

Now i have not 24h graph at all and support just apogolyzing situation but nothing happens.  :D
Nice to see how they keep promise to fix bug to connect workers to CleverMining  ;)

I would get a refund when you can.  Mining contracts always turn into bad news.

Pretty sure http://ltc.poolto.be/ works to Mintsy Contract's. I know some other Pool's for some lower Coins Fedora, Gulden, SPA....

Maybe, but the main problem is that the contracts don't work at all - all workers have been dead for over a week now.

Chris

May i ask what kind of contracts you have purchased? And how long they are running now? I got 10MH 3mo Contracts and until now had no big problems except 24h inactive and unstable hashrate since 33 days (oldest one).

I have 100 Mh/s scrypt/3 months contract and my workers have been dead for 9 days now.
Support pushes canned response about developers working on the issue which is not helpful at all.
I'm getting the same response for any support request so it could be a bot maybe as the response hardly match my various requests..
In any case it's definitely a scam.
They took the money and are not delivering.
When I request a refund I'm being ignored or getting the same bot message.

So a word of warning to anybody considering contract purchase - STAY AWAY and keep your money!

Chris

Well, so maybe you got lucky and are getting my hash.
But that's not what I paid for, so for me it's scam and a cheat.
They took my money and are not delivering.

Chris

I have had the same experiences as the group here, little delivery on my contracts. That said the customer support has replied when I have asked them and hopefully they will fix it soon. I dont like their own pools and hopefully they will fix the external pool issue as well but for now I just want hash. Bad timing with LTC halving around the corner.

Good news.
If only my worker would start because it's been now dead for 11 days...

Chris

Have you been scammed by Mintsy cloud mining service?

Press releases and ads said that it was a project by Cryptsy and Australian Stock Exchange (ASX) traded company DIGITAL CC LIMITED (ticket DCC@ASX).

Do not hesitate to lodge a complaint to Australian Securities and Investments Commission (ASIC).
DigitalCC has a lot of money, so ASIC can force them to pay our money back.

Follow instructions here:
https://www.moneysmart.gov.au/tools-and-resources/how-to-complain