Bitcoin Forum

Other => Beginners & Help => Topic started by: Floppyhen on October 24, 2012, 10:53:18 PM



Title: Problem with Bitinstant, Moneygram, and Cvs.
Post by: Floppyhen on October 24, 2012, 10:53:18 PM
Hey guys, today I went to cvs to use my Bitinstant print out to use moneygram. After I did the phone stuff, I went to the cashier, and I told her I'm paying a bill, and she said my name wasn't coming up. I tried again, three times... Every time it didn't work. I assume it was the cashiers fault, but if anyone could tell me if I did something wrong. I did this about a month and half ago and it worked. Also, I used a fake name for the first try, them used another name for the next try but with the same paper/slip. Thanks in advance.


Title: Re: Problem with Bitinstant, Moneygram, and Cvs.
Post by: repentance on October 24, 2012, 11:01:23 PM
Also, I used a fake name for the first try, them used another name for the next try but with the same paper/slip. Thanks in advance.

 ::)

Charlie, I think you need a better class of clientèle.


Title: Re: Problem with Bitinstant, Moneygram, and Cvs.
Post by: Stephen Gornick on October 24, 2012, 11:32:49 PM
Hey guys, today I went to cvs to use my Bitinstant print out to use moneygram. After I did the phone stuff, I went to the cashier, and I told her I'm paying a bill, and she said my name wasn't coming up. I tried again, three times... Every time it didn't work.

They might not be monitoring the forum, particularly with the trade show and other travels I've seen them reporting.  e-mail would be your best bet for support:

 - https://www.bitinstant.com/contact


Title: Re: Problem with Bitinstant, Moneygram, and Cvs.
Post by: BlackBison on October 24, 2012, 11:38:01 PM
Hey guys, today I went to cvs to use my Bitinstant print out to use moneygram. After I did the phone stuff, I went to the cashier, and I told her I'm paying a bill, and she said my name wasn't coming up. I tried again, three times... Every time it didn't work. I assume it was the cashiers fault, but if anyone could tell me if I did something wrong. I did this about a month and half ago and it worked. Also, I used a fake name for the first try, them used another name for the next try but with the same paper/slip. Thanks in advance.

Hmm i wonder why they cant find the name  ::)


Title: Re: Problem with Bitinstant, Moneygram, and Cvs.
Post by: Rachel (BitInstant) on October 25, 2012, 12:46:17 AM
Hey Floppyhen,

Really sorry to hear you had an issue making your deposit! This is the first time any of our customer's have had an issue depositing their cash at a MoneyGram/ZipZap location. I would like to personally resolve the issue for you. Could you send me your order information and/or ZipZap payment slip directly to me? My bitInstant email is: Rachel@bitinstant.com. If you have any other issues or questions about our service or bitcoins in general, feel free to contact us via email at support@bitinstant.com or via daily live chat at Bitinstant.com. Looking forward to resolving this for you!

--
Rachel


Title: Re: Problem with Bitinstant, Moneygram, and Cvs.
Post by: teamhugs on October 25, 2012, 02:00:13 AM
Hey guys, today I went to cvs to use my Bitinstant print out to use moneygram. After I did the phone stuff, I went to the cashier, and I told her I'm paying a bill, and she said my name wasn't coming up. I tried again, three times... Every time it didn't work. I assume it was the cashiers fault, but if anyone could tell me if I did something wrong. I did this about a month and half ago and it worked. Also, I used a fake name for the first try, them used another name for the next try but with the same paper/slip. Thanks in advance.

The cashier needs to actually check the "paying a bill" option. By default, the "send money" option is checked and 99% of the cashiers just hit "next" regardless of what you say to them.


Title: Re: Problem with Bitinstant, Moneygram, and Cvs.
Post by: Floppyhen on October 25, 2012, 07:00:26 PM
Okay, problem solved! I went back this morning, and it finally processed. You can change the l title, mods.