Bitcoin Forum

Other => Beginners & Help => Topic started by: glokhoff on January 10, 2013, 11:22:57 AM



Title: Blockchain.info Authorization Code email not sent?
Post by: glokhoff on January 10, 2013, 11:22:57 AM
Hi ! I'm not receiving the 2 factor Authorization Code email when I try to log in into my wallet at Blockchain.info.
I've seen on this forum that sometimes their SMTP server is not functioning, but does this happen for more than a week?
Also, how (non-)responsive is their support service, since clearly I reported the issue, but didn't get any response...

Any help highly appreciated!


Title: Re: Blockchain.info Authorization Code email not sent?
Post by: tr3y on January 10, 2013, 02:46:23 PM
Hi ! I'm not receiving the 2 factor Authorization Code email when I try to log in into my wallet at Blockchain.info.
I've seen on this forum that sometimes their SMTP server is not functioning, but does this happen for more than a week?
Also, how (non-)responsive is their support service, since clearly I reported the issue, but didn't get any response...

Any help highly appreciated!

I switched to SMS for just that reason, sacrificing a little anonymity in exchange. SMS auth codes come through immediately.


Title: Re: Blockchain.info Authorization Code email not sent?
Post by: piuk on January 10, 2013, 02:50:51 PM
Please could PM me your email and I will check the SMTP logs.


Title: Re: Blockchain.info Authorization Code email not sent?
Post by: glokhoff on January 18, 2013, 02:05:55 PM
OK, after more than 2 weeks I'm still unable to receive a 2 factor authentication email message for my wallet, so I'm unable to get to it... Is this kind of response time typical with Blockchain.info support ? Any suggestion how to get to my bitcoins is appreciated !!


Title: Re: Blockchain.info Authorization Code email not sent?
Post by: oliviancool on January 18, 2013, 02:55:09 PM
Contact piuk!


Title: Re: Blockchain.info Authorization Code email not sent?
Post by: glokhoff on January 18, 2013, 03:19:03 PM
I did, but still no access....


Title: Re: Blockchain.info Authorization Code email not sent?
Post by: KK0156 on April 04, 2013, 12:46:55 AM
Please could PM me your email and I will check the SMTP logs.

same thing happened to me


Title: Re: Blockchain.info Authorization Code email not sent?
Post by: Watoshi-Dimobuto on December 14, 2014, 11:25:39 AM
Hi ! I'm not receiving the 2 factor Authorization Code email when I try to log in into my wallet at Blockchain.info.
I've seen on this forum that sometimes their SMTP server is not functioning, but does this happen for more than a week?
Also, how (non-)responsive is their support service, since clearly I reported the issue, but didn't get any response...

Any help highly appreciated!

I have a similar problem now.

idk why, but from the previous week onwards, after I go to the link, I get "Authorization required. Please check your email", I check my email, and I get the link, I use it and could login. Note, that I haven't changed any of my settings.

Today, I find, even though I get the "please check your email" message, I am NOT GETTING THE AUTHORIZATION LINK CONTAINING EMAIL. I use Gmail. I check Spam and everywhere else too.
I feel like I am locked out of my wallet.

What should I do?


Title: Re: Blockchain.info Authorization Code email not sent?
Post by: Herbert2020 on December 14, 2014, 06:00:30 PM
Hi ! I'm not receiving the 2 factor Authorization Code email when I try to log in into my wallet at Blockchain.info.
I've seen on this forum that sometimes their SMTP server is not functioning, but does this happen for more than a week?
Also, how (non-)responsive is their support service, since clearly I reported the issue, but didn't get any response...

Any help highly appreciated!

I have a similar problem now.

idk why, but from the previous week onwards, after I go to the link, I get "Authorization required. Please check your email", I check my email, and I get the link, I use it and could login. Note, that I haven't changed any of my settings.

Today, I find, even though I get the "please check your email" message, I am NOT GETTING THE AUTHORIZATION LINK CONTAINING EMAIL. I use Gmail. I check Spam and everywhere else too.
I feel like I am locked out of my wallet.

What should I do?
first look at the first post's date, it is for a year ago!
then check your spam folder or other foders you might redirected the email from BCI there or setting that might block Email from BCI
if it wasn't fixed contact the website