Bitcoin Forum

i opened account in Coinsbank.com and for few days i can login and everything is fine and i always receive the login code by sms.

but after i order their card and after transferring $100 into my account, now i cant login anymore because i don't get the sms or call anymore.

i think this website is scam for few reasons.

1- there is no contact info in their website not even an email, so how come that a financial institute with noooo contact info at all.
2- all bitcoins cards companies post clearly their terms and conditions and fees also. but coinsbank wesite their is nothing at all.
3- why after they took my money i cant login anymore ( it been 3 days).
4- I opened a new account and the website works fine and also sms works great.


so i think Coinsbank.com is SCAM

Do you agree with me ?????????

so sad to read that, btw i think that you should post it in another board, scam accusations board and not here, here you have the direct link -> https://bitcointalk.org/index.php?board=83.0

maybe others can confirm or deny this accusations, and your thread will alert others in your same situation.

You can ask for support here:

BIT-X.com | Exchange BTC, LTC, USD, EUR, GBP & Rub | Bitcoin Debit Card!  https://bitcointalk.org/index.php?topic=874312.0

You need to provide more proof on a service before telling that they are scam.

You can't just scream scam on any service that you dont like. Are there any solid proofs?

Why did you open another account after they scammed you?

i opened a new account to test their sms. before i can judge them.

i am sorry to say this but if these things are true then it is your fault because you should have checked them first before opening account and sending money.

also AFAIK coinsbank is the new name for bit-x.com which they have just changed the name and the website recently so maybe the problem is temporary and because of the new changes. because they have been around for long time.

I don't know what happened with you and I don't saying that you are lying here. but I belive bit-x and coinsbank not scam. there must be something wrong with your account or your transaction.
pm bit-x.com offical account in this forum . he me help you.
here is link: https://bitcointalk.org/index.php?action=profile;u=377945
or PM Marcotheminer https://bitcointalk.org/index.php?action=profile;u=147773

Spammer spotted! ;D


Don't you have any proof? A screenshot or a photo will be very helpful.

if they are not scam then why there is no contact info in their website not even an email, so how come that a financial institute with noooo contact info at all.

there's a contact page but there's no link to it on their homepage.
https://coinsbank.com/support

^posted that on the other thread before I realize that it's a duplicate.

Coinsbank is the new sponsor of Bit-x and I am aware of their login issues. They need to improve their 2FA as most of them time I had to ask for a call and I used to still not receive a call from them. They aren't scam and you should try again and again to login to your account. Marco who is managing the campaign asked users to enable Google Authenticator to make it easier for users to login.

As far I've read 2 hero members saying it's probably a legit service. Could you confirm? I plan to use their anonymous card with a lots of bitcoins..

Alright , so I'm using CoinsBank and don't have an issue with them honestly .
You can open ticket from your account : https://coinsbank.com/app/support
Fees will be released this as they stated here : https://bitcointalk.org/index.php?topic=1426875.msg14522117#msg14522117 so I don't think there is anything to worry about . Try to post on that thread too , you will get help .
I don't think they will put their reputation at risk , at least not for that amount of money.

Great, thank you very much, you've helped me to decide. :)

Hi all
just finding this board

what is the conclusion about coinsbank ?

what I can tell you is that

Site operated by CoinsBank LP, financial services provided by XBIT LTD, No.1 Orchid St, Belmopan, Belize. Under license of IFSC Belize.

the licence of Belize is neither valid in the US, Canada, Europe and other countries, meaning that they are not authorized to operated outside Belize. Belize licences are not US or European ones, so it might be no so safe
I will be using a bit the product, if somebody have used please share

you have any evidence?

Never had any problem with them except there can be delay in receiving code from them so I suggest you to use 2F authentication instead of sms code.

YES, COINS BANK IS SCAM...if you want proof look at my support tickets where they are not letting me withdrwa $10,000

Bank Transfer option is not available under account wallet withdrawal section to withdraw funds.
You, 05.05.2017 11:12:11
Hi Ramesh,

Please enter smaller amount,
Wire transfer AUD
Withdrawals from 500. Fee 1%, min 50

All commissions and types of withdrawal/deposit methods you can find here: https://coinsbank.com/fees


--
Sincerely Yours,
CoinsBank Support Team
CoinsBank, 05.05.2017 17:11:44
Irrespective of the amount I enter, I do not get bank transfer option, please resolve asap.
You, 06.05.2017 01:25:15
Hi Ramesh,

A screenshot would be much appreciated


--
Sincerely Yours,
CoinsBank Support Team
CoinsBank, 06.05.2017 17:58:58
I have attached the same in my initial ticket and attaching again with smaller amount.
You, 07.05.2017 02:52:18
My funds are locked, appreciate your response to my request. Awaiting for resolution immediately, please respond..
You, 08.05.2017 13:25:29
Hi Ramesh,

Our technical team is still working on it. We are planning to add exchange pair BTC/AUD and also AUR wire withdrawal in a few days.
Thank you for patience and understanding.

--
Sincerely Yours,
CoinsBank Support Team
CoinsBank, 08.05.2017 14:11:25
It's been more than a week I am trying to get help on this, neither I am able to trade nor am I able to withdraw funds. This is really frustrating as my funds are completely blocked and I do not have any ETA on my request. Really appreciate if you could provide ETA on the same.
You, 12.05.2017 05:12:14
How is this considered resolved ? I still don't have option to withdraw funds and I don't see any explanation ?
You, 12.05.2017 13:40:09
Dear Ramesh,

We inform You that we have not indicated that we are trading with trading pair BTC/AUD.
You can change AUD into GBP and then trade in the pair EUR/GBP.

--
Sincerely Yours,
CoinsBank Support Team
CoinsBank, 12.05.2017 15:37:55
Again same issue, you continue to ignore the issue and answering for different query. You have locked my funds and not allowing me to withdraw. Please provide ETA on when I can have option to transfer my funds through bank transfer.

Yes, COINSBANK is SCAM

Here is the proof!

Bank Transfer option is not available under account wallet withdrawal section to withdraw funds.
You, 05.05.2017 11:12:11
Hi Ramesh,

Please enter smaller amount,
Wire transfer AUD
Withdrawals from 500. Fee 1%, min 50

All commissions and types of withdrawal/deposit methods you can find here: https://coinsbank.com/fees


--
Sincerely Yours,
CoinsBank Support Team
CoinsBank, 05.05.2017 17:11:44
Irrespective of the amount I enter, I do not get bank transfer option, please resolve asap.
You, 06.05.2017 01:25:15
Hi Ramesh,

A screenshot would be much appreciated


--
Sincerely Yours,
CoinsBank Support Team
CoinsBank, 06.05.2017 17:58:58
I have attached the same in my initial ticket and attaching again with smaller amount.
You, 07.05.2017 02:52:18
My funds are locked, appreciate your response to my request. Awaiting for resolution immediately, please respond..
You, 08.05.2017 13:25:29
Hi Ramesh,

Our technical team is still working on it. We are planning to add exchange pair BTC/AUD and also AUR wire withdrawal in a few days.
Thank you for patience and understanding.

--
Sincerely Yours,
CoinsBank Support Team
CoinsBank, 08.05.2017 14:11:25
It's been more than a week I am trying to get help on this, neither I am able to trade nor am I able to withdraw funds. This is really frustrating as my funds are completely blocked and I do not have any ETA on my request. Really appreciate if you could provide ETA on the same.
You, 12.05.2017 05:12:14
How is this considered resolved ? I still don't have option to withdraw funds and I don't see any explanation ?
You, 12.05.2017 13:40:09
Dear Ramesh,

We inform You that we have not indicated that we are trading with trading pair BTC/AUD.
You can change AUD into GBP and then trade in the pair EUR/GBP.

--
Sincerely Yours,
CoinsBank Support Team
CoinsBank, 12.05.2017 15:37:55
Again same issue, you continue to ignore the issue and answering for different query. You have locked my funds and not allowing me to withdraw. Please provide ETA on when I can have option to transfer my funds through bank transfer.

It`s not a proof and No CoinsBank is not a scam.

Hello Everyone,

Coinsbank is a scam !!! They are a really smart scammers too....finding out new ways to scam their customers. Below is another example. If needed I will provide my account details too.

 --> When I first deposited money in my Coinsbank account, and did my first transaction (USD to Bitcoin), they reversed the transaction after 2-3 days without my consent or knowledge and even reverted the deposited money (back to my actual bank account, i.e. credit card). And I had to incur heavy charges by both - my actual bank & Coinsbank. Either the transaction should have been allowed to made in the first place, or else they should have made more of an effort to contact me properly. They just wanted to earn more transaction charges and steal my profits !!

--> When I asked Coinsbank about what happened, they sad they want another document now, but this message was not sent to my registered email, but was hiding in a deep corner of the account, which as a new user you will never see. Additionally, I have not yet found the tab they are referring to, where I should save this additional document. So now I got suspicious and researched about them.

--> Having decided that I don't want to continue with them, I asked them to transfer my profits (which I made over those 2-3 days....almost $700), so that I can close my account. To this, they say they will keep the profit for themselves and not refund the profits. So I asked them that would they have covered the loss, if I had made a loss? That is, not deduct from my initial deposit....to which they have not replied yet. I think we are all smart enough to see what is going on here.

--> I have also offered them to email then the additional document, but they refuse to accept.

I will urge all to not deal with them, as there are many other, better, trading companies out there who will not harass you and waste dozens of hour of your precious time.

Coinsbank scam 100% i can't withdraw >:( my 0.23 btc

Hurt that CoinsBank is being called a scam? Ok let me hurt you more: COINSBANK IS A SCAM! COINSBANK IS A BIG FRAUD!

Have a look at the above complaints and many more which litter this forum about customers who have been shafted and defrauded by staff of this so-called wanna-be "bank"! Have a look at the miserable reviews about this Belize-based "bank" pretending to be a legitimate financial institution with brick and mortar facilities in Scotland!

The site, the company and the people behind it are con artists. They introduced this exchange with great fanfare and confetti bla bla but this all turned out to be a facade for their upcoming scams!

Read their facebook and twitter pages. They are littered with people complaining about "scam.. can't withdraw"!

People should stop injecting funds into these scammers' hot wallets. When one holds an account with this "bank" and can't withdraw (but can easily deposit) you have a full-blown scam operating brazenly.

Stop using them! Store your bitcoins elsewhere!

We absolutely do not know why you draw such conclusions. We had little difficulty in working with cards and, we want to assure you that there is absolutely no reason to call us scammers. If you have specific suggestions or observations by our work, we are always open to dialogue.


We apologize for the late reply. Has your issue been resolved? The team of Coinsbank tries to answer all the questions that arise on time in details

Hopefully all issue resolve and will have a better trust in your bank ?

We understood our mistakes in dealing with our clients.
Customer support is completely reformed.
We create chats and groups to communicate with our customers in Telegram, Facebook, Instagram, Twitter and Youtube.
Now we want to hear your suggestions and comments about our services!

I was scam by this site too 2.500 euro  and they block my account even the prepaid  card doesn't work on ATM

https://www.qck-card.com

Sorry to post thread hear .



http://prntscr.com/lollad


http://prntscr.com/lollx3

I was particularly cautious at the moment, watching all sorts of sites and banks are liars)is very difficult to determine the good faith of people and programs. read online and Google to help)

During the time that I use CoinsBank, I have not had a single problem with logging into my account

CoinsBank has their own debit cards as far as I know and QCK is not affiliated with them. Make a separate thread in the scam accusation section.

Thanks i will

Same here. Let me present my story, after opening account this morning.

Please see the transactions below:

I.    transactions.statuses.
    01.03.2019 06:05
    -0.01143765 BTC
    BTC 1
    Monthly fee for account inactivity

II.    transactions.statuses.
    01.02.2019 17:31
    -0.01683235 BTC
    BTC 1
    Monthly fee for account inactivity

III.    Trade
    08.12.2017 15:46
    0.00157 BTC
    BTC 1
    Trading

IV.    Trade
    08.12.2017 15:44
    0.0267 BTC
    BTC 1
    Trading

Trade III and IV occurred in December 2017. And it was a result of deposit of additional funds to the CoinBank.
January and February they charged all my deposit holdings for inactivity.
In year 2017 and 2018 they did not charged my account for inactivity. Now it is zero BTC on my account. They started to make this charge from the beginning of year 2019.
I did not receive any notification regarding future charges.

I strictly recommend to check your funds in CoinsBank.
There is no guaranty that this guys did not put their hands on it without notifications.

Offcourse, Coinsbank cannot be used as a wallet since they may charge all your funds in two month.

COINSBANK is SCAM!

I can not imagine why people are misleading other forum users when they write the truth about CoinsBank
I had no problems about which they write here
The tech support works fine and responds quickly to messages.

Do not mislead people
Do not withdraw money from your account if you do not use your account for a month
I didn’t have this
Contact technical support and they will help you figure it out.