Bitcoin Forum

Economy => Exchanges => Topic started by: ccs5t on June 03, 2016, 12:33:50 PM



Title: Coinbase still hasn't returned my $10k USD from May 18
Post by: ccs5t on June 03, 2016, 12:33:50 PM
Coinbase is such a self righteous scam of a company. They took $10k usd from me that I put in to buy BTC at $455 each and today they are at $555. I have no BTC and no money. All I get is constant excuses as to why I haven't been refunded my money and constant delays. To make matters worse the customer service people are about as rude as you can get. I am surprised it is even legal to do what they are doing to me.


Title: Re: Coinbase still hasn't returned my $10k USD from May 18
Post by: Neptunium on June 03, 2016, 12:37:54 PM
I would contact them by phone and ask to talk to someone higher up if they're not cooperating. A phone call is so much easier than exchanging emails or support tickets and you could usually get your problems resolved.


Title: Re: Coinbase still hasn't returned my $10k USD from May 18
Post by: somacoin on June 03, 2016, 12:38:32 PM
Coinbase is such a self righteous scam of a company. They took $10k usd from me that I put in to buy BTC at $455 each and today they are at $555. I have no BTC and no money. All I get is constant excuses as to why I haven't been refunded my money and constant delays. To make matters worse the customer service people are about as rude as you can get. I am surprised it is even legal to do what they are doing to me.

Have you contacted the authorities? This is not funny.


Title: Re: Coinbase still hasn't returned my $10k USD from May 18
Post by: ccs5t on June 03, 2016, 01:33:52 PM
Is there anything my bank can do? They were apparently all worried about me doing stop payments through my bank after a purchase. Since they are holding my money is there anyway to do that?


Title: Re: Coinbase still hasn't returned my $10k USD from May 18
Post by: franky1 on June 03, 2016, 01:41:19 PM
Is there anything my bank can do? They were apparently all worried about me doing stop payments through my bank after a purchase. Since they are holding my money is there anyway to do that?

firstly who said "They were apparently all worried about me doing stop payments through my bank after a purchase"
if it was coinbase. ask them its been 2 weeks has there been a stop payment. (answer no) then give the bitcoins

secondly, usually if a bank transfer takes 3-5 business days there is a small window to cancel that. but that time has passed. which coinbase should then ofcourse honor the bitcoin purchase because the window has definetely passed.

the only thing you can do is possibly look at your bank records and find out which bank coinbase used and contact that bank. find out what they can do.
ask them for some contact details or a customer complaint number and pass that onto coinbase to show them that they need to sort out the issue sooner rather then later


Title: Re: Coinbase still hasn't returned my $10k USD from May 18
Post by: Bitcoinpro on June 03, 2016, 01:49:41 PM
outrageous Coinbase need to be closed down


Title: Re: Coinbase still hasn't returned my $10k USD from May 18
Post by: Bitcoinpro on June 03, 2016, 01:57:38 PM
Is there anything my bank can do? They were apparently all worried about me doing stop payments through my bank after a purchase. Since they are holding my money is there anyway to do that?

firstly who said "They were apparently all worried about me doing stop payments through my bank after a purchase"
if it was coinbase. ask them its been 2 weeks has there been a stop payment. (answer no) then give the bitcoins

secondly, usually if a bank transfer takes 3-5 business days there is a small window to cancel that. but that time has passed. which coinbase should then ofcourse honor the bitcoin purchase because the window has definetely passed.

the only thing you can do is possibly look at your bank records and find out which bank coinbase used and contact that bank. find out what they can do.
ask them for some contact details or a customer complaint number and pass that onto coinbase to show them that they need to sort out the issue sooner rather then later

Frankie is a retarded dude so if this didn't make sense u are not alone


Title: Re: Coinbase still hasn't returned my $10k USD from May 18
Post by: yenxz on June 03, 2016, 02:34:39 PM
Coinbase is such a self righteous scam of a company. They took $10k usd from me that I put in to buy BTC at $455 each and today they are at $555. I have no BTC and no money. All I get is constant excuses as to why I haven't been refunded my money and constant delays. To make matters worse the customer service people are about as rude as you can get. I am surprised it is even legal to do what they are doing to me.
its really happen?have you do something wrong with coinbase?like broke he rules or sent bitcoin from of to gambling address?i think coinbase was good so far,even people talk about coinbase worst.


Title: Re: Coinbase still hasn't returned my $10k USD from May 18
Post by: ccs5t on June 03, 2016, 03:31:19 PM
So disgusted. This seems to be recurring issue when prices rise. As they have 7 days to deliver the BTC. If the price rises like it did they just then choose not to honor the sale. If that isn't fraud I don't know what is.


Title: Re: Coinbase still hasn't returned my $10k USD from May 18
Post by: depthsofsun on June 03, 2016, 03:36:54 PM
I don't know why people still use this service. So many bad reports about their delays over the web.


Title: Re: Coinbase still hasn't returned my $10k USD from May 18
Post by: BellaBitBit on June 03, 2016, 03:40:58 PM
I don't know why people still use this service. So many bad reports about their delays over the web.

I use it and have had no problems.  One of the best online wallets. 

OP - contact Coinbase rather than here, this is a pretty serious accusation.


Title: Re: Coinbase still hasn't returned my $10k USD from May 18
Post by: ccs5t on June 03, 2016, 03:42:43 PM
I don't know why people still use this service. So many bad reports about their delays over the web.

I use it and have had no problems.  One of the best online wallets. 

OP - contact Coinbase rather than here, this is a pretty serious accusation.

Yea its serious. I have been dealing with them for weeks now. Worse customer service in the game.


Title: Re: Coinbase still hasn't returned my $10k USD from May 18
Post by: KenR on June 03, 2016, 03:47:02 PM
Coinbase is such a self righteous scam of a company. They took $10k usd from me that I put in to buy BTC at $455 each and today they are at $555. I have no BTC and no money. All I get is constant excuses as to why I haven't been refunded my money and constant delays. To make matters worse the customer service people are about as rude as you can get. I am surprised it is even legal to do what they are doing to me.

Where are you located ? Why not sue them ? If you're very confident that the sources of your income are legit and not black collar stuff like Gambling,hit the nearest cyber crime department.Send their official address a notice.Spreading awareness about how scammy a site is not going to help you refund your $10k.Take an initiative beyond internet.Scenarios like this are giving bitcoin a bad name.


Title: Re: Coinbase still hasn't returned my $10k USD from May 18
Post by: mindrust on June 03, 2016, 03:49:05 PM
I read your the other thread too.

There are clearly some shady shit going on there. That's the reason why so many people are afraid to put their money in online exchanges. Your life saving can just dissappear because thieves and scammers are everywhere.

I am sure they are reading this forum and as far as i know, not an explanation given yet.

Can you share their excuse mails? Anything of importance in their mails other than bullshit?


Title: Re: Coinbase still hasn't returned my $10k USD from May 18
Post by: jamalaezaz on June 03, 2016, 03:59:03 PM
Feeling bad for your lost, I hope you'll get your money back.. I didn't expected such thing from coinbase,. thank god that I never do any trade with coinbase, I used coinbase only for wallet purpose, but it is very sad to see that a big company of bitcoin turning into scam,, with this incident people will loose again their faith on bitcoin.


Title: Re: Coinbase still hasn't returned my $10k USD from May 18
Post by: robinH on June 03, 2016, 04:22:05 PM
Coinbase is such a self righteous scam of a company. They took $10k usd from me that I put in to buy BTC at $455 each and today they are at $555. I have no BTC and no money. All I get is constant excuses as to why I haven't been refunded my money and constant delays. To make matters worse the customer service people are about as rude as you can get. I am surprised it is even legal to do what they are doing to me.

Where are you located ? Why not sue them ? If you're very confident that the sources of your income are legit and not black collar stuff like Gambling,hit the nearest cyber crime department.Send their official address a notice.Spreading awareness about how scammy a site is not going to help you refund your $10k.Take an initiative beyond internet.Scenarios like this are giving bitcoin a bad name.

correct me if I am wrong....you are advising he should not make this public to maintain bitcoins "good name"? Why should that be his priority?  Is main concern is to get his funds back and how he goes about it is his perogative. 
 


Title: Re: Coinbase still hasn't returned my $10k USD from May 18
Post by: Ameer24 on June 03, 2016, 04:43:16 PM
Is there anything my bank can do? They were apparently all worried about me doing stop payments through my bank after a purchase. Since they are holding my money is there anyway to do that?
Coinbase is such a self righteous scam of a company. They took $10k usd from me that I put in to buy BTC at $455 each and today they are at $555. I have no BTC and no money. All I get is constant excuses as to why I haven't been refunded my money and constant delays. To make matters worse the customer service people are about as rude as you can get. I am surprised it is even legal to do what they are doing to me.


Title: Re: Coinbase still hasn't returned my $10k USD from May 18
Post by: Bitcoinpro on June 03, 2016, 04:52:42 PM
Report Coinbase to the SEC and post a copy of the complaint filing here

that will get ur 10k back so fast


Title: Re: Coinbase still hasn't returned my $10k USD from May 18
Post by: ccs5t on June 03, 2016, 06:50:02 PM
I don't think the SEC covers Coinbase? Im not really sure to report to


Title: Re: Coinbase still hasn't returned my $10k USD from May 18
Post by: Kprawn on June 03, 2016, 07:18:08 PM
Just remember one thing...  Coinbase is not Bitcoin, they only using Bitcoin to make money and they are actually no different than any other bank or third party fiat exchange. You give your money over

to them and you give them control over you. They call the shots and they make the rules... They also have to adhere to the KYC/AML regulations, which binds you to rules and laws created by the

government. You should never trust ANY of these services with a lot of your wealth... money corrupts people and organizations.  ???


Title: Re: Coinbase still hasn't returned my $10k USD from May 18
Post by: twinkletoes007 on June 03, 2016, 07:33:28 PM
Coinbase does have a very bad rep.

I use circle.com. Much faster and better customer support.


Title: Re: Coinbase still hasn't returned my $10k USD from May 18
Post by: Quantus on June 03, 2016, 07:53:06 PM
Coinbase is such a self righteous scam of a company. They took $10k usd from me that I put in to buy BTC at $455 each and today they are at $555. I have no BTC and no money. All I get is constant excuses as to why I haven't been refunded my money and constant delays. To make matters worse the customer service people are about as rude as you can get. I am surprised it is even legal to do what they are doing to me.

There are rumors coinbase is running out of money.  

These exchanges are not insured so if they go under your money is gone!

Unless your Bitcoins are in a private wallet on your own computer all you own are IOUs.

In the coming years I guarantee you more exchanges will go under. Its just the nature of industry!

Try to remember these are ether private businesses owned by the founder and some investors or worse an arm of a larger corporation run by investors legally obligated to protect the investors not the users like you!

Again I repeat the boards of these companies are legally obligated to get as much money back for the original investors as they can if things go south. That includes fucking over as many people as they can just like Mt_Gox did in the weeks leading to up their closer. They can shut down withdraws and allow deposits for weeks and release statements insuring that "everything is fine! No need to worry! Its a small bug in our system! It will be fixed soon!" And then without any warning close down with as much money on their books as they can get!!

OP they can't hear you, they higher PR staff to deal with people like you! Your nothing but a account number and a balance on their books. You have no rights you can't make any demands because you are nothing to them! And your government couldn't care less about your misfortune. And when they take everything they can from you and discard you with nothing, you will have devised it. It was your responsibly to protect your own wealth.


Title: Re: Coinbase still hasn't returned my $10k USD from May 18
Post by: smoothie on June 03, 2016, 07:56:19 PM
I don't know why people still use this service. So many bad reports about their delays over the web.

I use it and have had no problems.  One of the best online wallets. 

OP - contact Coinbase rather than here, this is a pretty serious accusation.

Everything works smoothly until it doesn't.

Ask all those MTGOX fan boys from years ago saying nothing was wrong with MTGOX...better yet ask Roger Ver.


Title: Re: Coinbase still hasn't returned my $10k USD from May 18
Post by: TheMage on June 03, 2016, 08:03:07 PM
I don't know why people still use this service. So many bad reports about their delays over the web.

I use it and have had no problems.  One of the best online wallets.  

OP - contact Coinbase rather than here, this is a pretty serious accusation.

Everything works smoothly until it doesn't.

Ask all those MTGOX fan boys from years ago saying nothing was wrong with MTGOX...better yet ask Roger Ver.

https://www.youtube.com/watch?v=y4SCAw264qM


Tee hee  ;D



EDIT: Hi Smoothie, long time no see :)


Title: Re: Coinbase still hasn't returned my $10k USD from May 18
Post by: twinkletoes007 on June 03, 2016, 08:03:36 PM
Coinbase is such a self righteous scam of a company. They took $10k usd from me that I put in to buy BTC at $455 each and today they are at $555. I have no BTC and no money. All I get is constant excuses as to why I haven't been refunded my money and constant delays. To make matters worse the customer service people are about as rude as you can get. I am surprised it is even legal to do what they are doing to me.

There are rumors coinbase is running out of money.  

These exchanges are not insured so if they go under your money is gone!

Unless your Bitcoins are in a private wallet on your own computer all you own are IOUs.

In the coming years I guarantee you more exchanges will go under. Its just the nature of industry!

Try to remember these are ether private businesses owned by the founder and some investors or worse an arm of a larger corporation run by investors legally obligated to protect the investors not the users like you!

Again I repeat the boards of these companies are legally obligated to get as much money back for the original investors as they can if things go south. That includes fucking over as many people as they can just like Mt_Gox did in the weeks leading to up their closer. They can shut down withdraws and allow deposits for weeks and release statements insuring that "everything is fine! No need to worry! Its a small bug in our system! It will be fixed soon!" And then without any warning close down with as much money on their books as they can get!!

OP they can't hear you, they higher PR staff to deal with people like you! Your nothing but a account number and a balance on their books. You have no rights you can't make any demands because you are nothing to them! And your government couldn't care less about your misfortune. And when they take everything they can from you and discard you with nothing, you will have devised it. It was your responsibly to protect your own wealth.

You're playing with fire and your going to get burned!

Goldman Sachs is behind Coinbase. They are not running out of money. They are just lame.


Title: Re: Coinbase still hasn't returned my $10k USD from May 18
Post by: ccs5t on June 03, 2016, 11:05:03 PM
Coinbase did the right thing and resolved my issue


Title: Re: Coinbase still hasn't returned my $10k USD from May 18
Post by: bitlancr on June 04, 2016, 03:41:13 AM
Coinbase did the right thing and resolved my issue

As you can see everything will go well at the end you just need some patience before they will solve the issue for you in my eyes.


Title: Re: Coinbase still hasn't returned my $10k USD from May 18
Post by: robinH on June 04, 2016, 01:40:35 PM
Coinbase did the right thing and resolved my issue

Now, this is good news. Did you get the bitcoins or a refund in usd? Either way congratulations. It is annoying having to beg for your funds ones these exchanges get hold of them.


Title: Re: Coinbase still hasn't returned my $10k USD from May 18
Post by: Slippin_Jimmy on June 04, 2016, 04:15:13 PM
Good to hear. I always used instant buy before they closed my account due to a new region policy.


Title: Re: Coinbase still hasn't returned my $10k USD from May 18
Post by: reb0rn21 on June 04, 2016, 04:27:27 PM
With the KYC/AMD bullshit ppl should first verify in full before depositing $ or BTC, but also exchange and services should be more open about their policy
Its not nice nor good to impose some rules out of the blue!


Title: Re: Coinbase still hasn't returned my $10k USD from May 18
Post by: other_side on June 06, 2016, 02:42:20 PM
There are rumors coinbase is running out of money.  
It seems to me that this is the situation. I wanted to sell today, but Coinbase doesn't let to sell, only allows to buy. And it looks like hundreds of people are in the same situation in the last week.