Bitcoin Forum

Economy => Speculation => Topic started by: siulynot on March 20, 2013, 12:13:06 AM



Title: Bitcoin deposits not reflecting in Mtgox
Post by: siulynot on March 20, 2013, 12:13:06 AM
I deposited bitcoins to mtgox 3hours ago... i verified address and everything: All is good.

20 confirmations so far... still no balance reflected.

Made a support ticket, but they are not working in japan anymore... does someone know whats happening???

Is someone in the same situation as i am?????


Title: Re: Bitcoin deposits not reflecting in Mtgox
Post by: Otoh on March 20, 2013, 12:16:59 AM
Japanese bank holiday Wednesday the 20th btw


Title: Re: Bitcoin deposits not reflecting in Mtgox
Post by: Herodes on March 20, 2013, 12:19:51 AM
I deposited bitcoins to mtgox 3hours ago... i verified address and everything: All is good.

20 confirmations so far... still no balance reflected.

Made a support ticket, but they are not working in japan anymore... does someone know whats happening???

Is someone in the same situation as i am?????

Not sure, never heard of this problem before - you're sure you sent to the right address ? Usually it should be available after 6 confirmations. You may go on mtgox channel on freenode, log on through bitcoin.org web client. And ask there.


Title: Re: Bitcoin deposits not reflecting in Mtgox
Post by: ehoffman on March 20, 2013, 12:27:07 AM
With the address you sent your BTC to, you can go search it up on blockchain.info


Title: Re: Bitcoin deposits not reflecting in Mtgox
Post by: Herodes on March 20, 2013, 12:29:02 AM
With the address you sent your BTC to, you can go search it up on blockchain.info

he already said it sat at 20 conf.

that leaves two options:

1. wrong address
2. gox glitch

The only 3rd option I can think of is it being a very large amount, thus triggering a manual intervention. (not sure what the point of that would be though..)


Title: Re: Bitcoin deposits not reflecting in Mtgox
Post by: Stephen Gornick on March 20, 2013, 12:36:18 AM
Is someone in the same situation as i am?????

It's not just you:

I am having some problems with my MTGOX account. I already credited it my mtgox account with 8-9 btc's.
And the transactions have like 10-11 confirmations. BUT still havent gone anything credited to my mtgox account.



Title: Re: Bitcoin deposits not reflecting in Mtgox
Post by: siulynot on March 20, 2013, 12:39:19 AM
Im pretty sure i sent them to the right address, verified more than once

BTW: support answered...

Danny, Mar 20 09:18 (JST):

Hello,
Thank you for the email. We will have this checked further and keep you posted. Please be aware that the BTC transactions can take upto 24 hours.
Thanks,
MtGox.com Team

24hours for BTC deposit????????


Title: Re: Bitcoin deposits not reflecting in Mtgox
Post by: Herodes on March 20, 2013, 12:49:30 AM
Im pretty sure i sent them to the right address, verified more than once

BTW: support answered...

Danny, Mar 20 09:18 (JST):

Hello,
Thank you for the email. We will have this checked further and keep you posted. Please be aware that the BTC transactions can take upto 24 hours.
Thanks,
MtGox.com Team

24hours for BTC deposit????????

No, that's just some semiautomated bullshit they serve you. As long as it sits at 6 conf at MtGox, everything should be in order. It's quite annoying that they tell you such things like that. The reason it sits at 6 conf+ and is not credited to your account means that Mark will have to check it manually. You could bug him on irc, he's usually there. MagicalTux on irc freenode, use webclient through bitcoin.org if you don't have a standalone client.


Title: Re: Bitcoin deposits not reflecting in Mtgox
Post by: candoo on March 20, 2013, 12:55:23 AM
Iam having the same problem! Send some coins to my mtgox bitcoin deposit adress and they dont show up. Got more than 12 Confirmations
is this some kind of market manipulation? Users cant sell if they cant deposit


Title: Re: Bitcoin deposits not reflecting in Mtgox
Post by: myself on March 20, 2013, 01:10:07 AM
is this some kind of market manipulation? Users cant sell if they cant deposit
that's quite a paranoid scenario


Title: Re: Bitcoin deposits not reflecting in Mtgox
Post by: y2kcamaross on March 20, 2013, 03:55:13 AM
Hmm, I withdrew 15 coins about 2 hours ago to my wallet on my computer and still nothing, nothing in the block chain, yet they are gone from my mtgox account, this is my first time withdrawing my coins from mtgox, anyone have any idea how long it usually takes?


Title: Re: Bitcoin deposits not reflecting in Mtgox
Post by: ineededausername on March 20, 2013, 03:59:38 AM
I have been told by MagicalTux that deposits have resumed functioning.  Due to official procedure, any Bitcoin alerts like the one about May 15 cause a halt in automated transactions; the alert was cleared a while ago and we are now catching up to normal business.  As for withdrawals made in the time period, I'm not sure what's going to happen but I'm very sure that you will be processed in the next few hours and this won't happen again.  This is unofficial and should not be construed to be an official mtgox statement.


Title: Re: Bitcoin deposits not reflecting in Mtgox
Post by: Herodes on March 20, 2013, 04:06:13 AM
I have been told by MagicalTux that deposits have resumed functioning.  Due to official procedure, any Bitcoin alerts like the one about May 15 cause a halt in automated transactions; the alert was cleared a while ago and we are now catching up to normal business.  As for withdrawals made in the time period, I'm not sure what's going to happen but I'm very sure that you will be processed in the next few hours and this won't happen again.  This is unofficial and should not be construed to be an official mtgox statement.

If anyone wonders, the warning message in question is this:

"errors" : "See http://bitcoin.org/may15.html for an important message"




Title: Re: Bitcoin deposits not reflecting in Mtgox
Post by: BitPirate on March 20, 2013, 04:07:58 AM
Hmm, I withdrew 15 coins about 2 hours ago to my wallet on my computer and still nothing, nothing in the block chain, yet they are gone from my mtgox account, this is my first time withdrawing my coins from mtgox, anyone have any idea how long it usually takes?

They would go from your account immediately to prevent double-spending, but it could take them several hours or more to actually transmit the transaction.


Title: Re: Bitcoin deposits not reflecting in Mtgox
Post by: The-Real-Link on March 20, 2013, 04:12:42 AM
I had just figured there was a delay in processing incoming balances but have been patient.  I too, noticed my meager amount incoming taking significantly longer than normal.  Not there in my account yet despite 36 transactions confirmed via wallet and Blockchain.  But I have seen it take awhile before so was just going to be patient.

Edit - Update by Gox:

https://support.mtgox.com/entries/21659340--Outage-59372-Bitcoin-Deposit-Delay

"Hello Mt.Gox Users,
 
We are currently experiencing some bitcoin deposit delays and we are working on this.  We will be providing further updates regarding this situation.  Our apologies for the inconvenience caused and thank you for your patience while we work on resolving this issue."


Title: Re: Bitcoin deposits not reflecting in Mtgox
Post by: siulynot on March 20, 2013, 04:39:55 AM
Bitcoins credited!!!!!!!! :D

More than 5 hours later though.... :/


Title: Re: Bitcoin deposits not reflecting in Mtgox
Post by: eof on March 20, 2013, 05:38:08 AM
I am still not getting my withdrawal


Title: Re: Bitcoin deposits not reflecting in Mtgox
Post by: BitPirate on March 20, 2013, 06:19:47 AM
I am still not getting my withdrawal

Don't worry, it is easy to prove publicly whether withdrawals have been sent or not. It is a bank holiday in Japan today, so it might be slow for them to process.


Title: Re: Bitcoin deposits not reflecting in Mtgox
Post by: The-Real-Link on March 20, 2013, 06:54:54 AM
Ok, took awhile but coins confirmed finally.  If you've sent BTC to Gox, it might take quite a bit longer than normal for it to show up.


Title: Re: Bitcoin deposits not reflecting in Mtgox
Post by: ehoffman on March 20, 2013, 09:48:59 AM
That's a good news...  I was thinking another problem like last time with the fork, but it seem resolved :)


Title: Re: Bitcoin deposits not reflecting in Mtgox
Post by: eikzbtc on March 27, 2013, 05:30:53 AM
I´m still waiting , after 12 hours and 40 confirmations  :-[ .