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Title: Coinroyale deposit missing Post by: C3POwnBits on January 06, 2017, 12:52:13 PM So I've been playing on coinroyale since bitZino shut down. I haven't made any large deposits yet because I don't get the same feeling of security as I did with bitZino. Up until this point, my deposits have all been credited to my account immediately. This time is different. It has been about 36 hours since i made a deposit. I received the confirmation email from coinroyale's support stating that my deposit has been credited but it has still not shown up in my account. I have emailed both coinroyale emails and also messaged victorhing on the forums with no reply. I have no choice at this point but to make this public. Please resolve this asap coinroyale. My deposit has well over 100 confirmations.
Title: Re: Coinroyale deposit missing Post by: neochiny on January 06, 2017, 03:20:52 PM Your TX ID please.
I suggest you move this to Scam Accusation as I think that should get their attention faster. ^^ Also, you should post your issue on their main thread. https://bitcointalk.org/index.php?topic=301480.msg17256470#msg17256470 There was also something very similar to this back in August last year. It was resolved and the funds were properly credited. Quote Sorry for the late update. It seemed like our bitcoin server was down for a period of time and zdevi's BTC was stucked in the pending log and was never processed. I've process the BTC and also made sure zdevi is properly compensated for the delay. https://bitcointalk.org/index.php?topic=1603341.0Though in your case, since you've already received the confirmation email regarding the funds being credited, then it's probably some other bug. Hopefully. Title: Re: Coinroyale deposit missing Post by: C3POwnBits on January 06, 2017, 03:29:10 PM https://blockchain.info/address/1APUU9QAEhcqCqXCvFm7GafVqrpPB3cUXU
Thanks for the info. I hope that's all it is. Title: Re: Coinroyale deposit missing Post by: victorhing on January 06, 2017, 03:56:20 PM Yup. We had a small system restart which coincides with your deposits, which made it unconfirmed in our site. I've manually confirmed it for you. Sorry for the trouble!
Title: Re: Coinroyale deposit missing Post by: C3POwnBits on January 06, 2017, 04:36:35 PM Yup. We had a small system restart which coincides with your deposits, which made it unconfirmed in our site. I've manually confirmed it for you. Sorry for the trouble! Thank you for the reply. I want to let everyone know that this situation has been resolved professionally. |