Title: bitinstant major problems Post by: eliteelectrician on April 18, 2013, 09:07:26 PM did a sizeable 254 dollar cash to bitcoin address on 4/16/2013 and my money never got to me i have sent many emails and have tried to contact bitinstant several times but no response. what the hell is going on with this company I have no idea how long it will take to even get a response let alone my money and advice?
Title: Re: bitinstant major problems Post by: eliteelectrician on April 19, 2013, 01:01:13 AM anyone?
Title: Re: bitinstant major problems Post by: valentinvalentin on April 19, 2013, 01:28:18 AM Same here.
I transfered 500 USD with bitstamp code to bitcoin address, and had an error coupon code but they take the money !!!! Order ID 34e7cb04-0bde-485b-9167-0e25f2c1fbd9 What the hell is going on with this service seriously ? Title: Re: bitinstant major problems Post by: Maged on April 19, 2013, 03:19:35 AM did a sizeable 254 dollar cash to bitcoin address on 4/16/2013 and my money never got to me i have sent many emails and have tried to contact bitinstant several times but no response. what the hell is going on with this company I have no idea how long it will take to even get a response let alone my money and advice? This influx of new people to Bitcoin has overwhelmed their support staff, so they're having a hard time keeping up with the support requests. Luckily, most orders go through instantly without issue and those that don't do get resolved, eventually. I notice that you posted in the support thread, so you should be fine.Same here. You really should have posted this in the support thread. I have gone and copied it over for you.I transfered 500 USD with bitstamp code to bitcoin address, and had an error coupon code but they take the money !!!! Order ID 34e7cb04-0bde-485b-9167-0e25f2c1fbd9 What the hell is going on with this service seriously ? Have you put in a support request at bitinstant.com/contact (http://bitinstant.com/contact)? Title: Re: bitinstant major problems Post by: valentinvalentin on April 19, 2013, 08:24:12 AM Yes.
The case has been solve by bitinstant less than one hour after. Great. I have my bitcoins now ! Thanks. |