Print Page - bitinstant major problems

Title: bitinstant major problems
Post by: eliteelectrician on April 18, 2013, 09:07:26 PM

did a sizeable 254 dollar cash to bitcoin address on 4/16/2013 and my money never got to me i have sent many emails and have tried to contact bitinstant several times but no response. what the hell is going on with this company I have no idea how long it will take to even get a response let alone my money and advice?

Title: Re: bitinstant major problems
Post by: eliteelectrician on April 19, 2013, 01:01:13 AM

anyone?

Title: Re: bitinstant major problems
Post by: valentinvalentin on April 19, 2013, 01:28:18 AM

Same here.

I transfered 500 USD with bitstamp code to bitcoin address, and had an error coupon code but they take the money !!!!

Order ID 34e7cb04-0bde-485b-9167-0e25f2c1fbd9

What the hell is going on with this service seriously ?

Title: Re: bitinstant major problems
Post by: Maged on April 19, 2013, 03:19:35 AM

Quote from: eliteelectrician on April 18, 2013, 09:07:26 PM

This influx of new people to Bitcoin has overwhelmed their support staff, so they're having a hard time keeping up with the support requests. Luckily, most orders go through instantly without issue and those that don't do get resolved, eventually. I notice that you posted in the support thread, so you should be fine.

Quote from: valentinvalentin on April 19, 2013, 01:28:18 AM

You really should have posted this in the support thread. I have gone and copied it over for you.

Have you put in a support request at bitinstant.com/contact (http://bitinstant.com/contact)?

Title: Re: bitinstant major problems
Post by: valentinvalentin on April 19, 2013, 08:24:12 AM

Yes.

The case has been solve by bitinstant less than one hour after.

Great. I have my bitcoins now !

Thanks.

Bitcoin Forum

Other => Beginners & Help => Topic started by: eliteelectrician on April 18, 2013, 09:07:26 PM