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Title: Withdrawal on POLONIEX Post by: Silvercell on September 04, 2017, 04:46:21 PM any one have problems issue about withdrawal on polo and account locked??
need some help here,my account suddenly locked while i submit withdrawal procces Title: Re: Withdrawal on POLONIEX Post by: alva5763 on September 04, 2017, 06:56:10 PM My account was frozen a few months ago. I contacted support. Took a few weeks to reply but was told if I secure my email address and use 2FA for signing in my account would be accessible. I have not made a recent withdrawal but have heard there can be problems with large withdrawals so may be worthwhile to make a number of small ones.
Title: Re: Withdrawal on POLONIEX Post by: Silvercell on September 04, 2017, 07:40:27 PM My account was frozen a few months ago. I contacted support. Took a few weeks to reply but was told if I secure my email address and use 2FA for signing in my account would be accessible. I have not made a recent withdrawal but have heard there can be problems with large withdrawals so may be worthwhile to make a number of small ones. my withdrawal is not much, aprox $40, thats weird act for exchanger which chosen by many Alt, $40 for reputation OmgTitle: Re: Withdrawal on POLONIEX Post by: likidis on September 04, 2017, 07:53:17 PM They want to take your funds like they take mine right now. I don't have any open position or buy/sell order in margin but i still have unclosed loan and it renew itself after duration time (auto-renew is off). Till today it was renew 3 times.... I can't close this loan, i can't move my funds (because of initial margin) but they still count lending fees... Of course support don't give a f****
Title: Re: Withdrawal on POLONIEX Post by: Silvercell on September 05, 2017, 01:03:45 AM bump
Title: Re: Withdrawal on POLONIEX Post by: BTC5150 on September 05, 2017, 04:41:49 AM My account was frozen a few months ago. I contacted support. Took a few weeks to reply but was told if I secure my email address and use 2FA for signing in my account would be accessible. I have not made a recent withdrawal but have heard there can be problems with large withdrawals so may be worthwhile to make a number of small ones. my withdrawal is not much, aprox $40, thats weird act for exchanger which chosen by many Alt, $40 for reputation Omg$40 as in $40 USD? Title: Re: Withdrawal on POLONIEX Post by: boerthwi on September 05, 2017, 05:19:51 AM To my experience it helps to declare the support ticket as "deposit issue". They seem to solve these issues faster (in my case in around 24 hours).
If this doesn't work, repeat to open a ticket every 24 hours. Title: Re: Withdrawal on POLONIEX Post by: BitSat on September 05, 2017, 06:02:29 AM My account was frozen a few months ago. I contacted support. Took a few weeks to reply but was told if I secure my email address and use 2FA for signing in my account would be accessible. I have not made a recent withdrawal but have heard there can be problems with large withdrawals so may be worthwhile to make a number of small ones. my withdrawal is not much, aprox $40, thats weird act for exchanger which chosen by many Alt, $40 for reputation OmgTitle: Re: Withdrawal on POLONIEX Post by: Cosmas on September 05, 2017, 08:41:09 AM any one have problems issue about withdrawal on polo and account locked?? need some help here,my account suddenly locked while i submit withdrawal procces Hmmm. i`m not sure if this is the place to talk about that. Title: Re: Withdrawal on POLONIEX Post by: BitcoinMarshal on September 05, 2017, 09:38:03 AM any one have problems issue about withdrawal on polo and account locked?? need some help here,my account suddenly locked while i submit withdrawal procces Hmmm. i`m not sure if this is the place to talk about that. Title: Re: Withdrawal on POLONIEX Post by: zazarb on September 05, 2017, 11:11:18 AM I have not had any problems yet, though withdrawing every day multiple time, so I think the problem with you side, maybe locked for security reasons.
All what you can do, submit ticked and wait.. Title: Re: Withdrawal on POLONIEX Post by: Silvercell on September 05, 2017, 11:35:04 AM I have not had any problems yet, though withdrawing every day multiple time, so I think the problem with you side, maybe locked for security reasons. already submited ticket and got replies once,after that no news again from support, i dont know either,why my account suddenly locked up while submit a wd formAll what you can do, submit ticked and wait.. |