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Author Topic: Withdrawal on POLONIEX  (Read 420 times)
Silvercell (OP)
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September 04, 2017, 04:46:21 PM
 #1

any one have problems issue about withdrawal on polo and account locked??

need some help here,my account suddenly locked while i submit withdrawal procces

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alva5763
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September 04, 2017, 06:56:10 PM
 #2

My account was frozen a few months ago. I contacted support. Took a few weeks to reply but was told if I secure my email address and use 2FA for signing in my account would be accessible. I have not made a recent withdrawal but have heard there can be problems with large withdrawals so may be worthwhile to make a number of small ones.
Silvercell (OP)
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September 04, 2017, 07:40:27 PM
 #3

My account was frozen a few months ago. I contacted support. Took a few weeks to reply but was told if I secure my email address and use 2FA for signing in my account would be accessible. I have not made a recent withdrawal but have heard there can be problems with large withdrawals so may be worthwhile to make a number of small ones.
my withdrawal is not much, aprox $40, thats weird act for exchanger which chosen by many Alt, $40 for reputation Omg

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likidis
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September 04, 2017, 07:53:17 PM
 #4

They want to take your funds like they take mine right now. I don't have any open position or buy/sell order in margin but i still have unclosed loan and it renew itself after duration time (auto-renew is off). Till today it was renew 3 times.... I can't close this loan, i can't move my funds (because of initial margin) but they still count lending fees... Of course support don't give a f****
Silvercell (OP)
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September 05, 2017, 01:03:45 AM
 #5

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BTC5150
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September 05, 2017, 04:41:49 AM
 #6

My account was frozen a few months ago. I contacted support. Took a few weeks to reply but was told if I secure my email address and use 2FA for signing in my account would be accessible. I have not made a recent withdrawal but have heard there can be problems with large withdrawals so may be worthwhile to make a number of small ones.
my withdrawal is not much, aprox $40, thats weird act for exchanger which chosen by many Alt, $40 for reputation Omg

$40 as in $40 USD?

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September 05, 2017, 05:19:51 AM
 #7

To my experience it helps to declare the support ticket as "deposit issue". They seem to solve these issues faster (in my case in around 24 hours).

If this doesn't work, repeat to open a ticket every 24 hours.
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September 05, 2017, 06:02:29 AM
 #8

My account was frozen a few months ago. I contacted support. Took a few weeks to reply but was told if I secure my email address and use 2FA for signing in my account would be accessible. I have not made a recent withdrawal but have heard there can be problems with large withdrawals so may be worthwhile to make a number of small ones.
my withdrawal is not much, aprox $40, thats weird act for exchanger which chosen by many Alt, $40 for reputation Omg
Is your account verified because yesterday I have my withdrawal just in few minutes without any problem you need to contact support hope they will solve this issue for you very quickly
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September 05, 2017, 08:41:09 AM
 #9

any one have problems issue about withdrawal on polo and account locked??

need some help here,my account suddenly locked while i submit withdrawal procces

Hmmm. i`m not sure if this is the place to talk about that.

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September 05, 2017, 09:38:03 AM
 #10

any one have problems issue about withdrawal on polo and account locked??

need some help here,my account suddenly locked while i submit withdrawal procces

Hmmm. i`m not sure if this is the place to talk about that.
Yes you are right he need to move this thread in Service Discussion Exchanges section because this is related to services not currency Exchanges
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September 05, 2017, 11:11:18 AM
 #11

I have not had any problems yet, though withdrawing every day multiple time, so I think the problem with you side, maybe locked for security reasons.
All what you can do, submit ticked and wait..

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September 05, 2017, 11:35:04 AM
 #12

I have not had any problems yet, though withdrawing every day multiple time, so I think the problem with you side, maybe locked for security reasons.
All what you can do, submit ticked and wait..
already submited ticket and got replies once,after that no news again from support, i dont know either,why my account suddenly locked up while submit a wd form

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DRIFE

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BNEXGEN DECENTRALIZED RIDE HAILING PLATFORM
████  ●●● Facebook ●● Twitter ●● Telegram ●● BTC ●● Whitepaper ●●●  ████
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