Bitcoin Forum

I accidentally sent BTC from my Bitcoin wallet in Electrum to a BCC wallet in Bittrex  that I own, but shows empty.  I wanted to know if there was a way for me to recover the BTC from the Bittrex wallet? I have contacted Bittrex but they refuse to help with anything under £5000. And I do mean no help, been ignored for weeks. I saw someone else on the board with the same problem and you fixed it. Which is why I am asking here. Thank you

Sorry for your loss OP, but unfortunately you're not getting your BTC back.
Bittrexs cross-chain recovery policy specifies that they will not attempt to recover funds worth less than $5000 and you can't really do anything by yourself.

man many guys are making this mistakes sry for your loss man. As per Bittrexs cross-chain recovery policy you wont get your btc back  . just be careful next time

Sorry to hear this, but I think you are out of luck! This really does suck.

I hope this policy on any exchange like this must be changed.. It is so absolutely unethical for a business like exchanges or wallets or any online sites to not providing any helped to they're clients at any cost it may.. They might be the one to beneficial to this kind of drama about policy and protocols.. If those mistakes happened to anyone of they're family,, do they just accept it.. I don't think so.. Sorry to Op for this kinds of human..

Yeah seems to happen a lot, must be a lucrative side business when they do take the measures to recover funds (<5000).
Probably a decent amount when all added up.

I thought I have had enough bad news for the day with several coming from every angle and this came along again. I guess I need to leave the forum now before I get one more that I cannot handle so I prepare for more to face tomorrow because its not going to stop.

Unfortunately, like others have said your fund is gone and there is nothing to bring it back again but its a lesson for anyone not to make such mistake again.

I can't get over the kind response to my problem. I want to thank everyone for your replies. I am new to cryptocurrencies and being disabled it took me awhile to get the £400+ together to invest. My only reason was to be able to leave my grand children some funds to help them out in the future. Personally I don't belive money solves much. I was mostly attracted to crypto because of the up and down curves that almost mimic a rollercoaster and I guess with a fair size wallet it would turn your stomach as well. Again thank you all.
p.s. In my opinion what Bittrex has done is nothing short of theft as a wallet should refuse any transaction that does not match it's values.

sorry to hear.  so if someone sends btc to bitcoin cash wallet it disappears?

Only if you send it to a wallet that you don't control directly.  In this case, he sent it to an exchange, which means only the exchange knows the private key of the BitCoin Cash Wallet.  If you had accidentally sent Bitcoin to a Bitcoin Cash wallet that you control directly, like a desktop or hardware wallet, then you can usually recover your lost Bitcoins by importing the private key of the BitCoin Cash Wallet into a BitCoin wallet.

BTW, the exchange can recover it, too, and they probably will eventually, but they will keep it for themselves ...

Sorry, but I don't think they will  help you. Next time you need to be more careful.

This is an unfortunate side effect of more and more coins using the same address format.
Bittrex gives a very clear warning when depositing:

They require a minimum value of $5000 and a 0.1 BTC fee. I don't get the reason for the minimum value though, if someone is willing to pay 0.1 BTC to recover a lower amount, Bittrex has the same amount of work and gets the same payment.

Long term, I'm curious to see if they ever collect all these coins for themselves. All together, it piles up to an ever increasing amount.

thats a good question, are the cross transaction coins ever collected
by the exchanges? is it possible for them to collect them?

Luckily I have never sent coins to a different blockchain but I am sure
it happens a lot.

"Measure twice, Cut once!"

I don't think it is possible to collect the cross transactions, You can send the any transaction with default network pool to do not face any issue in transaction and it will get confirm with in some hours. If you are using desktop wallet also don't change the fees to low let it ny default.

I think it is indicated if it will be transact to other crypto it will be gone, so if ever I transact in bittrex I really double check it for my safety of my coins not to be lost. Sorry for that mate for your loss its in their terms and conditions hope if ever you will bring it back then its a good thing to have.

Why is it possible to send coins to an address of a different coin? It's easy to blame the sender, but why are there no preventive measures built in?

my point exactly. Update on lost funds, I opened wallet in bittrex checked payment block chai and there sitting in my wallet is my Bitcoin amount, stating in red "unspent".  In the wallet on screen the deposit doesn't show. Now I have found the amount sitting unspent in my wallet is there any way to recover ? Also what is your opinion of bittrex in this situation example,  Theft, immoral, untrustworthy ( should help customers, not just the rich ones) unethical and I can think of others I won't print here. I had an idea to wait until my bitcoin was worth £5000 and then ask them to recover it. No good, they say must be claimed within 2 weeks of deposit, they didn't respond to my emails with 2 weeks. Anyhow rant over apologies for the length of this. Love this site and good luck to everyone.

Dumb people deserve to lose their money.  It is that simple. Bitcoin is not compatible with stupidity. In about 10 years, the infrastructure will include all the protections for idiots.  Today however, Bitcoin is not yet idiot proof.  So idiots are in jeopardy for a while longer. 

raw dog, go fuck yourself.

Truly. I just want to point our to OP that it is an exchange wallet hence you need Bittrex help so alone means zero chance of recovering your Bitcoin back. Be careful next time.

As far as Bittrex policy is concern then you have nothing to do.

Your coins are still there but since it's on different chain you can't really see the amount and the only way to do recover it is if Bittrex will give you the private key of the address but it's impossible for an exchange to do that. Hope this serve as a lesson and sorry for your loss.

That was really bad, you can not recover it anymore because of rules and regulations made by the administrator of bittrex, just be cautious to your next transactions.

I know too little about blockchains to have an informed opinion about Bittrex but if it's technically possible to undo such faulty transactions above $5000 then it should be possible for transactions below it. Then it's a matter of cost of labor, maybe security and reputation.

Re foolproofing I think the wallet software could help prevent sending to the wrong blockchain and to nonexistent addresses, but for forks like Bitcoin Cash that could be complicated. Also there are coins with stealth addresses which are semi-nonexistent.

Hey man... let me just remind you that we are not dealing with banks here. This is BITCOIN. First of all, nobody else should be responsible for his transactions rather than he, himself, alone.
Don't take it too personal, man... these kinds of mistakes are beneficial because these would make an individual more cautious on his/her next transactions. Please, oh please, if we want the bitcoin to take over the banks then we must get used to these cons. Else if you can't be responsible with your own money, then you better get back to mainstream banking. Just my two cents.

Don't call yourself "King of Bitcoin" for nothing... please, oh please.

Only reason I can think of why they enforce this policy is because they have to sub-contract someone to "recover" these

funds and that the fee that they have to pay for this specialist might be very high. {hourly rate?} Just as a matter of interest,

I would suggest that you monitor this wallet to see if they "recover" it for themselves.  >:(

So sad & bad luck for you bro.
Please check again the address of BCC which address you send your bcc.
I think it can be wrong.
Try again to contact of bittrex

That is plain stealing on daylight in my opinion. Clearly shows the economic gap here. And people with small amounts should not work there.

Speaking of banks, if you send money to wrong bank account you're in for a bad time too. In some situations you can try to cancel the transaction, otherwise you have to negotiate with the recipient if that person even responds at all.

http://www.moneysavingexpert.com/banking/send-money-wrong-account

i have remainder for you my friend next time you need to sure you transfer transaction to avoid looses to your savings. you can't recover your losses because of one mistake so need to take time to avoid mistake, sorry my friend for what happen for you saving, i think this a lesson to everyone.

Really i am very sorry after heard your mistake.I dont think that they will back or you can recover your btc.You should need to be more carefull for transection.mistake can takes only few seconds but reality remain long long year even before of death. so i hope you will be more carefull in future.

If Bittrex can return amounts above 5000 they can return lower amounts too. They could periodically import the BCC wallet in BTC and return the funds all at once.

Sorry to say that you cant gain your Bitcoin back, You should need to be careful while doing transactions. Even i myself got in to problem like this same one, the best advice i can give you is that , you should try to ask or at-least  read this forum's important thread before doing any big transactions which have not practised yet . I had learned many important things from this forum, which i was not aware of previously. Anyways be careful next time and see that you dont repeat it .

I think there's no such stealing there. In the first place, Bittrex is not forcing anyone to join them. They have terms or set of rules to follow and anyone should read that first and abide by it before joining.

I'm not really sure how these PUTA MADRES! came into this forum in the first place. Don't you know how bitcoin works? Please avoid smoking too much sea weeds, gringos! Your existence in this forum is very nauseous. Get the hell outta here, TROLLS!

They can return any small amounts if they want to but if they start doing that they have a big task as these sort of silly mistakes are done by many and it will be extra duty for them to allocate those,so first and foremost people have to be careful when they are sending their valuable assets,just make sure to recheck everything,just taking an additional minute before sending wont harm them. :)

At least you know what to do next time, be careful when you are making a transaction this time at least is a small amount just imagine losing all your funds in BTC and just having fiat money that we know that is less value.  :-*

Bitcoin will always recover. It is anti-fragile and censorship-resistant with a scarce amount that is publicly verifiable. Plus people are holding, not selling.

While I'm not the victim here I think they are unnecessarily harsh. The money is not really gone, they just refuse to have reasonable requirements and fees for returning the money. This has nothing to do with blockchain transactions being permanent, it's just that they can get away with this behavior.

For now there's little choice but I'm sure  other exchanges that are more user-friendly and have lower fees (also for trading) will take their place.

I never heard about this case. But if its true, so the exchange should change their policy. We know that any company should protect their customer satisfaction at least provide helping. Although less than £5000, its still money and not small amount eventhough just £500 or even smaller.

You have to move on. Consider it as your learning curve in cryptocurrency. They won't help you simply because it is not their fault. There is also a warning on their wallet that you need to check your address if it's a right address or not.

First, i would like to say sorry to hear this. Its very bad luck of you friend.
I never have experience like this. But if you can just tell me what you did so this case happen? So anybody here include me can be aware about this case. Thanks before

As others explained; No you can't recover unless you make Bittrex do it somehow.

I have no such experience but you can try. 400 GBP = 0.14 BTC. You can either ask them to keep their fee of 0.1 BTC and credit you the remaining 0.04 BTC (Something is better than nothing). Or you can offer to keep 50% with them. I am not sure if it will persuade them, but you have nothing to lose now.

As another newbie, I am also new to this Crypto World. In the start, I use to make double and tripple check wallet address before sending anything. Now, I don't have to check much as I almost memorized the first and last 3 characters of BTC and many other AltCoin wallets.

Buddy, if they are going to start doing this or help everyone then they will have time only for doing that. But they can reduce the limit from 5000 dollars to 1000 dollars. That they can consider. But providing help for everyone is not possible. Just imagine if they change the policy from 5000 dollars to 0, then they will start getting thousands of mails for recovering from 0.001btc. lol

What do you think can be done to protect idiots/newbies/people who failed to understand how Bitcoin works from themselves?
Nothing really can be done unless we will introduce chargeback system of some sort. The situation op described is not exactly pure blockchain problem either.
The exchange can recover this funds and simply won't do it because there is a silly anti-customer remark in their ToS.

So quite unfortunate,...
OP, you won't be recoverning that back...its hard to say it but your bitcoin is gone...
Bittrex are always abiding by their policy, but inother note, you should have know this earlier before signing up..this types of mistakes could have been prevented.

No,you wont able to recover those coins specially this is a crosschain issue and bittrex wont really bother to solve it out and as they replied they wont able to help on those amounts under 5000 which do really sucks when those coins you do need the most.I have experienced this thing too in the past on where i do mistakenly make some transfers related to this which is cross-chain.Until now i didnt able to recover those funds and i did just moved on because no matter how you think or pursue to get those bitcoins back it would not possible on this case this is why we should really be careful and read and review all the things before sending any amount.

You said that they have time only for helping if they change the policy. May i know,  Are there many issue regarding this at the same marketplace?
Thanks

It can never been back to your account and it is quite often happen to some crypto-users that did not careful and double check before sending to another wallet.

But I also confuse! where did it go! to the miners? or will be gone forever?

Sad to say but you can't do anything about it, your bitcoin was already lost somewhere, of course you're not going to receive it on your BCC wallet on bittrex since you have sent bitcoin instead of sending BCC. It is not compatible, and all of the coins that are going to be sent on the wrong wallet will be lost forever, you just have to move on.

But they aren't lost forever. They can be accessed and spent by whoever controls the address by loading the wallet.dat or private key in a BTC wallet. And if the deposit address was created after the fork it might not have gone through in the first place, but it did.

This problem is clear, no way to recover it due to Bittrex policy.
Yes, you can consider as untrustworthy or not responsible, do not care about their customers, simply because they deal with thousands transactions from thousands of people. It can't be easy to solve all the problems, but stil, you deserve what belongs to you.
Explanation by Andrew Chow:
As of what happens if someone send BTC from a BTC wallet to BCC wallet address, the transactions go through.

But you can only see that transaction in the Bitcoin Blockchain rather than Bitcoin cash blockchain.

I will simplify with an example.

Say there is an address named "abc" in BTC and another address named "def" in BCC.

abc has 1 BTC (Bitcoin Network)

def has 0 BCC (Bitcoin Cash Network)

If a person by mistake (or for fun) sends 1 BTC from abc to def. Then the balance changes as follows:

abc has 0 BTC (Bitcoin Network)

def has 1 BTC (Bitcoin Network) [Assuming there was no transaction fees]

def has 0 BCC (Bitcoin Cash Network)

So, if the owner of def in BCC has the private key of that address, he can access the BTC in def as well.

But if he unfortunately does not hold the private key of that BCC address (like it can be of an exchange where you don't have access to the private key), then the BTC cannot be accessed by the owner of the BCC address.

Hope this answers your query well.
https://bitcoin.stackexchange.com/questions/57419/what-would-happen-if-you-send-bitcoin-btc-to-a-bitcoin-cash-bcc-address

Bittrex does this on a regular basis and their policy is as meaningful as dirt.
They are in possession of your property and are willingly and openly refusing to return to you what is rightfully yours.
Their policy is a despicable justification of Grand Larceny. and will not stand in any court of law.
The coins/ assets are not lost and technically don't need to be "recovered"
The recovery process takes less than 5 minutes, yet they refuse to provide the right assistance and support to their users/clients.
This tells you a great deal about the kind of people who work at Bittrex and how little they value and care about their consumers

Why dont they set up a whole department with the sole responsibility of "recovering" peoples coins and ask for a nominal fee for their time. This would be fair and justifiable.
and it would certainly be a lucrative business for Bittrex, improve their image and reputation and would make their users/clients/consumers happy and more in favour of Bittrex. However Bittrex are clearly committing a crime and robbing consumers of millions of dollars when they refuse to do this.
Its a simple, honest mistake which many people have done. Its as if Bittrex have set up a trap and are praying on their consumers. setting the bar high at US$5000 only strengthens this argument.

Bittrex need to be made aware that they are not within any right to do this and must return that which is not their's to the rightful owners.

It may be time to petition against Bittrex and i call for this motion.

John

I kinda expect their minimum of $5000 to be based on the cost of a lawsuit: anything less isn't worth it, so they don't bother.

No, they're not. Bittrex very clearly warns not to deposit to the wrong chain.

Nobody ever reads! How many warnings do you need?

I think this could work, and can be automated too. Imagine something like this:
-I request access to my private key from coin X at Bittrex
-I pay the required $200 fee
-I instantly get a new deposit address for new deposits
-Meanwhile, Bittrex makes sure my deposit address doesn't hold any funds anymore
-A week later I receive the private key to the old address
After this, it's up to me to figure out how to recover any funds.

On the other hand, why would Bittrex go through the trouble of doing this, simply because a user makes a mistake? If I accidentally send coins to Bob's address, I won't get them back either. It's the way crypto works: all transactions are final, there is no "undo".

I feel sorry for what happened to you. my friend has experienced the same case, but there is no response to date. I think the parties should be more secure network and security system for users like us.

Yes you have to check twice before doing Transaction bro.No one will help you at this situation. Only one thing is possible. I.e,You may enable the escrow before doing Transaction and all. Even you can try local bitcoin website for the transaction. They will help you.

It's easier to label things or double check them before moving onto something that may cause you to not want to do anything because being lazy is when bad things happen.

Only way, you need contact to Bittrex support! They can help you for this problem! But i don't know they can help your or not? But need to contact support soon!

You can not recover your losses due to one mistake so need to take the time to avoid mistakes, you should be more careful in the transaction, and I hope you are careful to do so. At least you read thead important forum before you make a transaction

ya, sorry bro. u must follow the rules.
ur btc cant back, next time pay good attention. when you want to send bitcoin

I learned that you can not recover any money / BTC if you send wrong address to someone else's wallet because of Bitcoin's security mechanism. So you should give up that amount, you do not have any information of the account holder that you sent wrong, you will not be able to do if they do not want to pay that money for you. Accept the truth, that is a lesson for you

I can't stand people who blindly follow arbitrary rules without questioning them. Enjoy your stay in Stockholm syndrome.