Bitcoin Forum

Alternate cryptocurrencies => Pools (Altcoins) => Topic started by: junforever on September 20, 2017, 11:49:29 PM



Title: Help with supenova pool
Post by: junforever on September 20, 2017, 11:49:29 PM
Hi everyone, please can anybody help me indicates how can I contact the supernova administrator, because my accounts are locked a message appears that said Unable to login: Account locked. Please Check your Email for instructions to unlock.... I didnt receive any mail also I already sent a lot of mails to support using the same option that is in the page in order to help me unlocked my account but until today (like 6 days later) I have no answers. Thanks for your help


Title: Re: Help with supenova pool
Post by: ahmedjamal1998 on September 21, 2017, 12:13:59 AM
Did you check all the folders in your email such as spam folder and everything else ? Maybe the email is there.

EDIT: I found their twitter and a lot of people contacted them about it. They gave them this link and said it would unlock the account.

https://unlock.suprnova.cc/

If that doesn't work try tweeting to them.

https://twitter.com/suprnovapools/status/744082739230564352?lang=en

Here's the profile of ocminer, the owner of the suprnova.cc pools:
https://bitcointalk.org/index.php?action=profile;u=43526

Tell us what happens.


Title: Re: Help with supenova pool
Post by: junforever on September 22, 2017, 03:42:18 AM
Did you check all the folders in your email such as spam folder and everything else ? Maybe the email is there.

EDIT: I found their twitter and a lot of people contacted them about it. They gave them this link and said it would unlock the account.

https://unlock.suprnova.cc/

If that doesn't work try tweeting to them.

https://twitter.com/suprnovapools/status/744082739230564352?lang=en

Here's the profile of ocminer, the owner of the suprnova.cc pools:
https://bitcointalk.org/index.php?action=profile;u=43526

Tell us what happens.

Thanks a lot of man the link that you post to unlock account works perfect. Now I can access to my account