Bitcoin Forum

Economy => Exchanges => Topic started by: kostya07 on October 24, 2017, 11:44:34 AM



Title: Poloniex level 2 verification
Post by: kostya07 on October 24, 2017, 11:44:34 AM
Hi everybody, I'm really worried about the Poloniex exchange. About 1 day ago, I asked for level 2 verification in order to withdraw some ETH. I received very quickly an error message saying that verification session is expired. I tried to pass verification again but constantly got a message stating that the session is expired. Given that the matter was urgent, i sent a ticket to the support. I have not been contacted by the support team and still cant pass level 2 verification. Did someone have the same problem?


Title: Re: Poloniex level 2 verification
Post by: Potato Chips on October 27, 2017, 03:00:39 PM
Hi everybody, I'm really worried about the Poloniex exchange. About 1 day ago, I asked for level 2 verification in order to withdraw some ETH. I received very quickly an error message saying that verification session is expired. I tried to pass verification again but constantly got a message stating that the session is expired. Given that the matter was urgent, i sent a ticket to the support. I have not been contacted by the support team and still cant pass level 2 verification. Did someone have the same problem?

same here. Exact same situation.

What browser are you using? This could be a cookie problem as poloniex uses a lot of them. Make sure your browser allows cookies by default and try clearing your cache and cookies. Of course this could also be from them but from the looks of it you're the only guys who are experiencing this so most probably the problem lies in your side.
For google chrome: https://support.google.com/chrome/answer/95647?hl=en

When sending support ticket/s. Make sure that your message is concise and easy to understand--make it short as possible and should be followed by proofs e.g. screenshots because poloniex is known for their slow support as well and there are many who got ignored and waited for months but there are guys who got a response after they sent a new mail and revise it as i told earlier.


Title: Re: Poloniex level 2 verification
Post by: dakshinachara on October 27, 2017, 03:10:58 PM
using Chrome. Deleted cookies from both Poloniex and Netverify, restarted Chrome, no dice. Filed a ticket in the right category with screenshot - fingers crossed I'll get a reply soon.


Title: Re: Poloniex level 2 verification
Post by: noknowledge on December 19, 2017, 11:18:14 AM
how much can i trade without verification on poloniex?
how are the fees?


Title: Re: Poloniex level 2 verification
Post by: Potato Chips on December 19, 2017, 08:05:11 PM
how much can i trade without verification on poloniex?
how are the fees?

Unless your account was created before they changed their policies (long ago) it's impossible to trade without passing the verification process.
I have a legacy account there (unverified) which I created several months ago and it's limit is $2000.

There's no deposit fee's from what I know but some coins has a minimum deposit. Withdrawal fees in bitcoin would be 10K sats.
As for trading fees, You can refer to this: https://poloniex.com/fees


Title: Re: Poloniex level 2 verification
Post by: designium on December 21, 2017, 10:36:22 AM
Anyone ever gets verified on Poloniex since 3 months?

Really annoying situation.