Bitcoin Forum

So back in June 15th I bought some coins from guy on #bitcoin-otc and decided to sell these on mtgox. I successfully transferred my 50.56 btc to freshly generated address - http://blockexplorer.com/address/18Pu9zLDzviyzjMFvH4NMZjpHiq5JrgiYU

After about and hour I wanted to check if coins were deposited to account and to my surprise mtgox.com was telling me that password is incorrect. I did not use email during registration but I did wrote down password and I am 100% sure it was correct one.

I did write at info@mtgox.com several emails and so far I seen only auto responses. I thought my account was hacked due leaked database with passwords (although, while password is not long, but it is not from any possible dictionary). I strated waiting until they fix their system.

The only thing I did not like, one fellow member from this forum pointed that my account was marked as "locked" at their database - http://forum.bitcoin.org/index.php?topic=19221.msg264466#msg264466

two days ago I went through "reclaiming" process and got access to mtgox.com. Although my balance page was empty (not that I was seeing 0.00 or my 50.56 there,  but simply empty). And history did not contain any transactions or logs besides me creating account and loggin in.

I wrote to info@mtgox.com with details on transaction I sent - again, no reply as usual. And today - bam, I can not login to my account again! (password was written down and very complex).

So.. What I think is going on - mtgox lost quite a bit of coins due their error and now try to recouple these with stealing money from smallish and new accounts!

Beware, never ever leave anything in mtgox, if you absolutelly need to - do trades in small amounts, or better - use tradehill.com!

MTGOX STEALING MONEY!

Let the bitcoiner beware.

I suppose that you can chock this up to a learning experience, whether or not you ever succeed in getting your funds back.

Be careful before you state your single opinion (keyword=think) as an "official" statement.  I'd revise your subject.

I know they are stole these. "think" is related to only small part where I am trying to come up with meaningful explanation why.

If you do not like this explanation, how about this one - they simply could do this just to steal fortune and purposefully exposed their DB to "explain" why their users lost their coins.

My opinion is that they are thieves as well.

Well before news of the hack became public, I had 20.19 BTC come missing out out my account. I reported it to them - again before any news of a hack surfaced.
I have yet to ever her from them. I have sent emails, and questioned them on every forum topic I could find relating to them. They simply will not respond.

I realize that in all probability, due to the database leak, my password was cracked and the crooks got in that way. But I still feel that they are responsible - and they don't even have the courtesy to answer questions to those of us that have had BTC come missing.

Why anyone would still deal with them, when there are other viable options, is beyond me

And how to deal with it? Who thinks that?

We need to spread a word about crooks at mtgox.com and that's it. you can't sue them, you can't harm them physically. So just learn from own mistakes and try to warn new users.

in the case of BTC claim is impossible. But I think that if the USD claim is possible!

go to www.tradehill.com and leave mtgox behind. they suck big time.

www.tradehill.com - Displays a message Instant Sell has been temporarily disabled for a few days. Apologies!

And MTGox is down now anyways.

You can still trade, just set a sell order.

+ 1 Recently i have sold all my BTC at tradehill and i'm quite happy it was fast and reliable. They are not so big as the Gox but they never fail, at least not until now.

Promotion of one specific exchange (among many possible), and claims of official money theft at the largest competitor in the same post.  Looks very suspect to me.  Are you Baron in disguise, now affiliated with TradeHill?

BTW, this is the first time I see mtgox split an amount after only four confirmations, but I don't have that many examples.

This thread lacks proof.

How many people have TradeHill hired to advertise their Exchange. If someone stole from me, I'd be upset, but I wouldn't advertise for a competitor. MagicalTux can be reached on IRC. Did you try that?

Full disclosure: As of today I've made 0.01 USD from advertising Trade Hill.

That said, I am quite disturbed by the large number of threads accusing mtgox of "STEALING" when there is some sort of technical glitch and absolutely no evidence of malice on the part of mtgox's operators. People need to be very careful of making this sort of accusation; as it reflects badly on YOU, not mtgox.

What he said. Too many posts for user with low activity accusing mtgox and advertising Tradehill.

that doesn't surprise me. in fact, i think the whole site hack is scam.

What I should do and how I should react? I also thought it was a glitch, untill later found my account was locked, password changed, balance nullified. AND MOST IMPORTANT - NO __ANY__ ANSWER FROM __ANYONE__ FROM MTGOX!

https://forum.bitcoin.org/index.php?topic=24332.0

it's lame excuse.. have no hope, but will try to post in this topic.. Thanks for pointing me at it!

None of my coins went missing at mtgox.
Mtgox has kept ALL of my coins SAFELY ;)

Your humble experience does not make it Official.
It seems you want others to believe it, which is perfectly fine, but that will require some proof or reputation.
I personally don't buy the story about the evil wolf at a drop of the hat-


It is not lame admitting to slowness and inviting users to complain openly and allow Mtgox to maybe respond in return.
If you have already accepted the loss and given up, that is another story-

Well the tos of tibanne says you wont get a refund. Why are you surprised they wont give your money back ?

http://legal.tibanne.com/Tibanne_ToS_20100131.html (http://legal.tibanne.com/Tibanne_ToS_20100131.html)

5. The payment for a service and other fees are not refundable in case of a premature termination of contract.

 :)

MtGox has $XXX of my dollars in my account that they wont let me claim back nor have they answered any of my e-mails, private messages etc in over a week. The best thing you can do is keep warning other people so they don't fall for the same demise.

I withdrawed money 1½ month ago and still haven't received anything. No responses to tickets etc. Tradehill pays always in 1-2 days, tho the fee is little high.