Bitcoin Forum

For the past couple of weeks every time I go to Kraken to withdraw BTC funds it returns 520 error. Is it a new Kraken withdrawal policy? Is Kraken just dying? What happens? Any suggestions are welcomed.

Isn't that a cloudflare issue?

I also experience this on kraken but refreshing the page through F5 works for me. Its not just kraken that has such error, I also get this error to some sites when they have Bad Gateway server error issues.

I seem to get many errors and then after refreshing a few times it starts working again. Can happen on withdraws or trades or any page tbh.

Cloudfare issue is just one of the multiple issues they are facing. Deposit not available, Withdraw not available, Need to be verified Tier 3 to deposit cryptos, No data available and so on. I think all possible errors messages are currently available for anyone having the patience to click this fucking F5 button.

I'm experiencing the same today. Every second time I click on a link on Kraken I get the 520 error.

Sorry, but this is not professional. It can happen once during one day, but I see these errors almost everytime I use Kraken.

I'm now withdrawing my funds, as this doesn't leave me with a good feeling. I prefer to store them on my wallet so that I'm responsible and at least will have access to them without these errors all the time.

it has become impossible to trade on kraken.com

..and now if I try to withdrawal my BTC I read:

Service is currently disabled. Please try again later

just try again and keep trying untile it works, there are constatly million errors poping up when trying to do anything on kraken

Making impossible to use that exchange

If Kraken has not resolved their problems this week i am going to move everything i have there for the next week. I wanted to wait two weeks to see how it goes but it's too long finally. this website is frustrating I have lost my patience. it won't be difficult to use other alternatives

Same Error 520 here!  Err! Errr! 

I managed to create an account but had problems trying to sign on again.........

I am NOT depositing any funds here until they resolve their connetion issues.!

They really do need to hire someone to scale their servers and fix the traffic issue.

THESE PIECES OF SHIT!!!!!!!!!!!!! I CANNOT WITHDRAW MY XRP ERROR 520 KEEPS APPEARING I HOPE THE PERSON RESPONSIBLE SHOOTS HIMSELF. WHAT IS THIS BULLSHIT??? DO THEY NOT REALIZE PEOPLE LOSE MONEY EVERY FUCKING SECOND THEY HAVE A PROBLEM. I HOPE THEY READ THIS MESSAGE MOTHER FUCKERS KILL YOURSELVES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

try to use one of these real licensed companies and see if you still have problems. they all trade BTC :)


http://www.avatrade.com/forex/cryptocurrencies/bitcoin

https://www.plus500.com/

https://www.ig.com

www.fxcm.com/

https://gemini.com/

Kraken is DEAD. Can't fix anything.
Dont use.
Avoid or your worst nightmare.

I hope kraken will solve their problems..actually is unusable and for making an order of BTC/EUR, processing and the withdrawal to my wallet I spent more thank 3 Hours!!!!

Same Error 520 here aaswell but I am looking for answer from kraken blog same 520 there also , atleat they could say we r bust atm working on it bla bla but so far I find noting

Jeez, what an overreactions here.

I am using kraken as my main trading website, and I have some of the problems descriped in this topic as well, but it is not unworkable.
If the website doesn't work, just refresh the page until it works.

if you're doing multiple trades every hour, I would advice you to trade at kraken, but if you trade on daily basis like me, kraken works fine.

4 -5 days during I am not login Kraken. Always... I cant understand... Everytime server error 520 .

This is why it is an absolute must to never store bitcoins on such exchanges. Trade, sure, but storing coins long term (as in using them as a wallet) is just plain foolish. They hold the private keys and they won't give them to you which means they own the bitcoins on your wallet. So when the proverbial shit hits the fan situation happens, only one things is left to do: hope. Hope that they return YOUR coins.

I have an account with Kraken too and I used to love using it. They had same-day SEPA transactions which was something I really liked. I traded my coins, sent the money by SEPA to my account in Europe and it was there a few hours later.

I no longer use this exchange. Their support system is there but it is an extremely delayed system. I unsubscribed to my paid protonmail email account and could no longer access it, the same email address linked to my Kraken account. Kraken sends a verification code to the old email account before linking the new email account to a Kraken account. It took nearly 3 weeks to get a response to my ticket. And a further 2 weeks to escalate the ticket to their security team. More weeks passed and I was asked to resend passport selfies. It took ages to regain access to the account. Never using them again.

I've posted a new thread not knowing this one existed so apologies for a slight dupe thread.

But as the refreshing thing works (kinda), any ideas on how to get the password reset link to not expire when refreshing the page? It would seem the link is a use once only url, so when I hit the link and get a 520 then refresh, the site tells me the link's expired.

Any ideas?

Same problem for me.

What is the next best exchange?

Bittrex is out because they have ZERO support.

I recommend hitbtc, poloniex, bitfinex,  bittrex or cexio. I try to don't trade on the biggest exchanges (volume) because they are more likely to lag and be hacked. But you don't always have the tools to trade on those, so that's why my selection is so "popular".

Currently experiencing problems with Kraken, and the main reason I use them is the easy EUR deposit and withdrawals... Any other exchange that you might recommend? Perhaps one with more currencies?

i love kraken and their implementation of the cryptowatch launcher api.
however these 520 cloudserver errors really are making it very tedious to trade on there.
my f5 button is rapidly decaying by the use of their website.

Cmon Kraken, u can do this. I want to believe..

I require some other currency so thought i would sign up with Kraken, what a pile of crap.
I tried 7-8 times to confirm email address, everytime getting a 520 error via Cloudflare.
I then tried verifying my account, at every stage hit the 520 error at least twice and continually clicking F5 to get to submit required information.
Tier 3 wouldnt accept either of my documents after 5 attempts due to parameters of images that were both well within their requirements Jpegs 1.3mb and correct size and in colour.
I have now given up, will take my extensive trade elsewhere.
All in all to navigate 5/6 pages i must have clicked F5 approx 20 times, unprofessional and if their website is in that condition i wouldnt trust them with my funds or coins.

ceгoдня бyквaльнo зa пapy минyт cнялиcь вce opдepa, вce дoллapы, кoтopыe были нa cчeтe пocтaвилиcь нa opдep нa пoкyпкy биткoинa, кaк тoлькo oн был кyплe (пo pынoчнoй цeнe) eгo cpaзy вывeли нa кaкoй тo лeвый aдpec, вce пpoизoшлo мoмeнтaльнo нa глaзax!!! Чтo дeлaть? ecть ли вoзмoжнocть вepнyть дeньги?? Пoддepжкa биpжи мoлчит, caйт дaльшe выдaeт oшибкy 520, нe мoгy дaжe пocмoтpeть нopмaльнo иcтopию oпepaций, aдpec вывoдa... Укpaли 3500$

today, just a couple of minutes removed all orders, all the dollars that were in the account delivered to the warrant to purchase bitcoin, once it was purchase (at market price) it just brought on what the left address, it happened instantly!!! What to do? is it possible to get the money back?? Support of the exchange is silent, the site then gives an error 520, cannot even see the normal transaction history, address output... Stolen 3500$

<today, just a couple of minutes removed all orders, all the dollars that were in the account delivered to the warrant to purchase bitcoin, once it was purchase (at market price) it just brought on what the left address, it happened instantly!!! What to do? is it possible to get the money back?? Support of the exchange is silent, the site then gives an error 520, cannot even see the normal transaction history, address output... Stolen 3500$>


Check for trojan on your PC or mobile.

Really aweful ! I just can t trade. It won t work.

Any tips ? What time is it better to connect in UTC ?

Hey
I write this three weeks after the problems with KRAKEN started. I have a huge amount of money their and cannot withdraw since November.
I simply no not manage to get anything done.
Until today I only wanted to buy 50ETH.. but.. since I wanted two weeks ago the EHT has risen.

Now.. .from today on.. I am only worried that the site is like MT GOX ... bankrupt.. They hide behind “server problems” but.. they have gotten off gard with the valuation of BTC and all the rest and are bust and cannot pay...... That is a more convincing theory than a trading site that cannot upgrade its server FOR THREE WEEKS.

Can you imaging WHO runs their IT!... I was SOO stupid to trust them... Really... NEVER LEAVE YOU Crypto on sites... they ALL fail sooner or later.

Hope you get it sorted.

I would suggest having a read through our blog (https://blog.kraken.com/post/1399/degraded-service-upgrade-next-week/)!

If you haven't already, I would also suggest opening a ticket here (https://support.kraken.com/hc/en-us/requests/new) and escalate that ticket using this (https://goo.gl/forms/2VolutBY6HBGJRRA3) form. Thanks for your patience.

I tried opening a Kraken account today and received countless disconnections and cloudflare 505 errors. I eventually got the account registered but will not proceed  any further with the verification. This service is terrible but probably I should be grateful that this was not happening during an exchange.

Today Kraken is changing to a "525 error":


Ouch!

Today's addition to the Kraken error mix:


Followed again by the usual 520:

Great news! (https://blog.kraken.com/post/1436/system-upgrade-on-saturday-january-6/)

Edit: We had a major upgrade around January 13th that made our trading much more smooth. This also has helped with website connectivity and error messages. If you haven't used Kraken in a while please drop by and check out our new trading interface at trade.kraken.com (http://trade.kraken.com).

Please drop by our Bitcointalk thread (https://bitcointalk.org/index.php?topic=290799.0) if you need anything else!

This upgrade didn't help.  ERROR 520 ERROR 520 ERROR 520 ...