Bitcoin Forum

Alternate cryptocurrencies => Altcoin Discussion => Topic started by: stevenb on September 08, 2013, 03:06:19 PM



Title: Phenixex.com [solved]
Post by: stevenb on September 08, 2013, 03:06:19 PM
Problem solved,

Very appreciate MagNet and Phenixex Team!!!

Best,
Steven.


Title: Re: Beware of Phenixex.com
Post by: MaGNeT on September 08, 2013, 03:25:23 PM
I know Mike is on it as we speak.


Title: Re: Beware of Phenixex.com
Post by: balanghai on September 08, 2013, 03:26:37 PM
And now what is this? Another Mt.Gox2.0?


Title: Re: Beware of Phenixex.com
Post by: lucazane on September 08, 2013, 03:28:15 PM
And now what is this? Another Mt.Gox2.0?
no LTC is already traded here !


Title: Re: Beware of Phenixex.com
Post by: sumantso on September 08, 2013, 03:28:51 PM
And now what is this? Another Mt.Gox2.0?
no LTC is already traded here !
;D


Title: Re: Beware of Phenixex.com
Post by: Redcoin on September 08, 2013, 03:33:38 PM
while your there, check this transaction that was never credited, as per my email 3 days ago to support@phenixex.com and the PM sent to iamatrix 2 days ago. both have been ignored.

Status: 3287 confirmations
Date: 6/09/2013 17:51
To: RdXqkPry67LJ1TrxJrVthtvK3gkQJphkoS
Debit: -50000.00 RED
Transaction fee: -0.001 RED
Net amount: -50000.001 RED
Transaction ID: 4a410ec583ad496f009ad14ec2d61fd9dae8e3f2e3236adb32dbc1b5cf99d826


Title: Re: Beware of Phenixex.com
Post by: MaGNeT on September 08, 2013, 03:42:18 PM
-nvm-


Title: Re: Beware of Phenixex.com
Post by: balanghai on September 08, 2013, 03:43:59 PM
Great support. I hope this keeps up even this becomes mainstream already.


Title: Re: Beware of Phenixex.com
Post by: MaGNeT on September 08, 2013, 03:45:51 PM
while your there, check this transaction that was never credited, as per my email 3 days ago to support@phenixex.com and the PM sent to iamatrix 2 days ago. both have been ignored.

Status: 3287 confirmations
Date: 6/09/2013 17:51
To: RdXqkPry67LJ1TrxJrVthtvK3gkQJphkoS
Debit: -50000.00 RED
Transaction fee: -0.001 RED
Net amount: -50000.001 RED
Transaction ID: 4a410ec583ad496f009ad14ec2d61fd9dae8e3f2e3236adb32dbc1b5cf99d826

Should be solved, now, thanks.
You may also PM me if you have questions, until we get the ticketsystem online.

Best regards,
MaGNeT


Title: Re: Beware of Phenixex.com
Post by: stevenb on September 08, 2013, 03:47:28 PM
It has been 24 hours but my BTC withdrawal status still show "Processing".

I sent 2 emails to support@phenixex.com and private message to JohnCar but still no response at all.

https://i.imgur.com/IIZym1n.png

To JohnCar, MagNet, Phenixex support: i don't think you guys invested in a big exchange but going to scam a few BTC. But never got any answer and no BTC was sent to my wallet.


Update: the transaction was succesfully processed 24 hours ago, it shows up in the blockchain.


Maybe something wrong with your BTC client? Is it in sync?

https://blockchain.info/tx/6f771966604a93e9b8f3207af40fc4541937e4d9b935802c97a45e1edb9d14b4

Sent you a PM too :)

The block explorer you mention above is incorrect, it's not my BTC address and wrong BTC amount too, it's 7 BTC not 1.0788 BTC in that transaction. Don't you check the withdrawal id #10000222   


Title: Re: Beware of Phenixex.com
Post by: MaGNeT on September 08, 2013, 03:50:21 PM
It has been 24 hours but my BTC withdrawal status still show "Processing".

I sent 2 emails to support@phenixex.com and private message to JohnCar but still no response at all.

https://i.imgur.com/IIZym1n.png

To JohnCar, MagNet, Phenixex support: i don't think you guys invested in a big exchange but going to scam a few BTC. But never got any answer and no BTC was sent to my wallet.


Update: the transaction was succesfully processed 24 hours ago, it shows up in the blockchain.


Maybe something wrong with your BTC client? Is it in sync?

https://blockchain.info/tx/6f771966604a93e9b8f3207af40fc4541937e4d9b935802c97a45e1edb9d14b4

Sent you a PM too :)

The block explorer you mention above is incorrect, it's not my BTC address and wrong BTC amount too, it's 7 BTC not 1.0788 BTC in that transaction. Don't you check the withdrawal id #10000222   

Ok, thanks, Mike is on it again.
Maybe something got mixed up at the support request.
That would explain.

Best regards,

MaGNeT


Title: Re: Beware of Phenixex.com
Post by: Redcoin on September 08, 2013, 04:01:24 PM
thanks its there now.


Title: Re: Beware of Phenixex.com
Post by: MaGNeT on September 08, 2013, 04:02:45 PM
thanks its there now.

No problem, we are glad to help.

We are adding a ticket system to the exchange, so this should not happen again when implemented.

Best regards,
MaGNeT


Title: Re: Beware of Phenixex.com
Post by: Redcoin on September 08, 2013, 04:14:50 PM
to help promote ive listed that 50k REDCOINS, and prices up to half price cheaper than cryptsy!!

so EVERYONE buy your RED from phenixex, and sell on cryptsy and make profits!!


Title: Re: Beware of Phenixex.com
Post by: MaGNeT on September 08, 2013, 04:43:17 PM
It has been 24 hours but my BTC withdrawal status still show "Processing".

I sent 2 emails to support@phenixex.com and private message to JohnCar but still no response at all.

https://i.imgur.com/IIZym1n.png

To JohnCar, MagNet, Phenixex support: i don't think you guys invested in a big exchange but going to scam a few BTC. But never got any answer and no BTC was sent to my wallet.


It's solved :)

Best regards,
MaGNeT.


Title: Re: Beware of Phenixex.com
Post by: stevenb on September 08, 2013, 04:46:29 PM
It has been 24 hours but my BTC withdrawal status still show "Processing".

I sent 2 emails to support@phenixex.com and private message to JohnCar but still no response at all.

https://i.imgur.com/IIZym1n.png

To JohnCar, MagNet, Phenixex support: i don't think you guys invested in a big exchange but going to scam a few BTC. But never got any answer and no BTC was sent to my wallet.


It's solved :)

Best regards,
MaGNeT.
Problem solved,

Very appreciate MagNet and Phenixex Team!!!

Best,
Steven.