stevenb (OP)
|
|
September 08, 2013, 03:06:19 PM Last edit: September 08, 2013, 04:47:19 PM by stevenb |
|
Problem solved,
Very appreciate MagNet and Phenixex Team!!!
Best, Steven.
|
|
|
|
MaGNeT
Legendary
Offline
Activity: 1526
Merit: 1002
Waves | 3PHMaGNeTJfqFfD4xuctgKdoxLX188QM8na
|
|
September 08, 2013, 03:25:23 PM |
|
I know Mike is on it as we speak.
|
|
|
|
balanghai
|
|
September 08, 2013, 03:26:37 PM |
|
And now what is this? Another Mt.Gox2.0?
|
|
|
|
lucazane
Legendary
Offline
Activity: 1198
Merit: 1000
|
|
September 08, 2013, 03:28:15 PM |
|
And now what is this? Another Mt.Gox2.0?
no LTC is already traded here !
|
|
|
|
sumantso
Legendary
Offline
Activity: 1050
Merit: 1000
|
|
September 08, 2013, 03:28:51 PM |
|
And now what is this? Another Mt.Gox2.0?
no LTC is already traded here !
|
|
|
|
Redcoin
|
|
September 08, 2013, 03:33:38 PM |
|
while your there, check this transaction that was never credited, as per my email 3 days ago to support@phenixex.com and the PM sent to iamatrix 2 days ago. both have been ignored. Status: 3287 confirmations Date: 6/09/2013 17:51 To: RdXqkPry67LJ1TrxJrVthtvK3gkQJphkoS Debit: -50000.00 RED Transaction fee: -0.001 RED Net amount: -50000.001 RED Transaction ID: 4a410ec583ad496f009ad14ec2d61fd9dae8e3f2e3236adb32dbc1b5cf99d826
|
|
|
|
MaGNeT
Legendary
Offline
Activity: 1526
Merit: 1002
Waves | 3PHMaGNeTJfqFfD4xuctgKdoxLX188QM8na
|
|
September 08, 2013, 03:42:18 PM |
|
-nvm-
|
|
|
|
balanghai
|
|
September 08, 2013, 03:43:59 PM |
|
Great support. I hope this keeps up even this becomes mainstream already.
|
|
|
|
MaGNeT
Legendary
Offline
Activity: 1526
Merit: 1002
Waves | 3PHMaGNeTJfqFfD4xuctgKdoxLX188QM8na
|
|
September 08, 2013, 03:45:51 PM |
|
while your there, check this transaction that was never credited, as per my email 3 days ago to support@phenixex.com and the PM sent to iamatrix 2 days ago. both have been ignored. Status: 3287 confirmations Date: 6/09/2013 17:51 To: RdXqkPry67LJ1TrxJrVthtvK3gkQJphkoS Debit: -50000.00 RED Transaction fee: -0.001 RED Net amount: -50000.001 RED Transaction ID: 4a410ec583ad496f009ad14ec2d61fd9dae8e3f2e3236adb32dbc1b5cf99d826 Should be solved, now, thanks. You may also PM me if you have questions, until we get the ticketsystem online. Best regards, MaGNeT
|
|
|
|
stevenb (OP)
|
|
September 08, 2013, 03:47:28 PM |
|
It has been 24 hours but my BTC withdrawal status still show "Processing". I sent 2 emails to support@phenixex.com and private message to JohnCar but still no response at all. To JohnCar, MagNet, Phenixex support: i don't think you guys invested in a big exchange but going to scam a few BTC. But never got any answer and no BTC was sent to my wallet. Update: the transaction was succesfully processed 24 hours ago, it shows up in the blockchain. Maybe something wrong with your BTC client? Is it in sync? https://blockchain.info/tx/6f771966604a93e9b8f3207af40fc4541937e4d9b935802c97a45e1edb9d14b4Sent you a PM too The block explorer you mention above is incorrect, it's not my BTC address and wrong BTC amount too, it's 7 BTC not 1.0788 BTC in that transaction. Don't you check the withdrawal id #10000222
|
|
|
|
MaGNeT
Legendary
Offline
Activity: 1526
Merit: 1002
Waves | 3PHMaGNeTJfqFfD4xuctgKdoxLX188QM8na
|
|
September 08, 2013, 03:50:21 PM |
|
It has been 24 hours but my BTC withdrawal status still show "Processing". I sent 2 emails to support@phenixex.com and private message to JohnCar but still no response at all. To JohnCar, MagNet, Phenixex support: i don't think you guys invested in a big exchange but going to scam a few BTC. But never got any answer and no BTC was sent to my wallet. Update: the transaction was succesfully processed 24 hours ago, it shows up in the blockchain. Maybe something wrong with your BTC client? Is it in sync? https://blockchain.info/tx/6f771966604a93e9b8f3207af40fc4541937e4d9b935802c97a45e1edb9d14b4Sent you a PM too The block explorer you mention above is incorrect, it's not my BTC address and wrong BTC amount too, it's 7 BTC not 1.0788 BTC in that transaction. Don't you check the withdrawal id #10000222 Ok, thanks, Mike is on it again. Maybe something got mixed up at the support request. That would explain. Best regards, MaGNeT
|
|
|
|
Redcoin
|
|
September 08, 2013, 04:01:24 PM |
|
thanks its there now.
|
|
|
|
MaGNeT
Legendary
Offline
Activity: 1526
Merit: 1002
Waves | 3PHMaGNeTJfqFfD4xuctgKdoxLX188QM8na
|
|
September 08, 2013, 04:02:45 PM |
|
thanks its there now.
No problem, we are glad to help. We are adding a ticket system to the exchange, so this should not happen again when implemented. Best regards, MaGNeT
|
|
|
|
Redcoin
|
|
September 08, 2013, 04:14:50 PM |
|
to help promote ive listed that 50k REDCOINS, and prices up to half price cheaper than cryptsy!!
so EVERYONE buy your RED from phenixex, and sell on cryptsy and make profits!!
|
|
|
|
MaGNeT
Legendary
Offline
Activity: 1526
Merit: 1002
Waves | 3PHMaGNeTJfqFfD4xuctgKdoxLX188QM8na
|
|
September 08, 2013, 04:43:17 PM |
|
It has been 24 hours but my BTC withdrawal status still show "Processing". I sent 2 emails to support@phenixex.com and private message to JohnCar but still no response at all. To JohnCar, MagNet, Phenixex support: i don't think you guys invested in a big exchange but going to scam a few BTC. But never got any answer and no BTC was sent to my wallet. It's solved Best regards, MaGNeT.
|
|
|
|
stevenb (OP)
|
|
September 08, 2013, 04:46:29 PM |
|
It has been 24 hours but my BTC withdrawal status still show "Processing". I sent 2 emails to support@phenixex.com and private message to JohnCar but still no response at all. To JohnCar, MagNet, Phenixex support: i don't think you guys invested in a big exchange but going to scam a few BTC. But never got any answer and no BTC was sent to my wallet. It's solved Best regards, MaGNeT. Problem solved, Very appreciate MagNet and Phenixex Team!!! Best, Steven.
|
|
|
|
|