Bitcoin Forum

It's been two months now without any solution found to the GBYTE wallet issue.
Holding customers funds indefinitely without any communication or a timeframe offered at all it's not good.
Next Byteball distribution is in March and we would expect this to gets solved before then.
Hopefully this scam accusation here on BitcoinTalk will remind you to fix the issue.

Thanks

UPDATE 1 : On March 14th 2018 everything started working again.

UPDATE 2: At the beginning of May there have been deposit issues for GBYTE. (pending)

UPDATE 3: Mid-May deposit issue solved. Gbyte working again

I'd like to second this.

Cryptopia has been locking my GBYTE for the last 2 months. I filed 1 ticket on 12/18, which they dismissed, saying their wallet was "in maintenance mode" and would be restored.

Nothing has been done though. I filed a 2nd ticket on 2/9 and they have yet to respond.

The next Byteball distribution on March 2 has been announced since October or November I believe. Cryptopia is surely aware of it and might be scamming in order to steal users' distributions.

Cryptopia ≤ Yobit

Act accordingly to an exchange that prides itself on carrying the most scam coins. GBYTE is not a scam, but 95% of the other coins traded on both those exchanges are.

I deposited .57 bitcoin bought innova coin.
 

I tried to withdraw 1000 innova coins 10 days ago.   Still on processing.  So yesterday I tried to withdraw ETC out of Cryptopia.  Same thing. Stuck on processing.

Cryptopia might be trying to exit scam.

I never had issues with desposits nor withdraws with Cryptopia.

Coins used: ZOI, VRM, DOGE mostly.

Try it today, report back.

Can confirm that Cryptopia have been 'locking' GBYTE away from users for over a month.

It's not just GBYTE anymore.   It's all coins except perhaps bitcoin.

Why bitcoin?  So people can deposit bitcoin for cryptopia to exit scam with bitcoins.

They didnt expect this bounce of BTC and other crypto and it totally exposed them! They are insolvent and do NOT have coins enough to cover all their customers wallet balances. They are the next cryptsy 100%.

If you could go ahead and show your evidence/proof.

I'm curious.

Usually wallet issues on exchanges have to be solved by the coin teams, not the exchange. Have you contacted the GBYTE team about the issue? I've never had any issues with Cryptopia.

I can show you picture of me withdrawing coins stuck @ processing for 10 days.  If that's not proof I don't know what is.  

https://bitcointalk.org/index.php?topic=1608859.msg30192027#msg30192027

I've never had any issues with Cryptopia & I've been using the site for years. I checked out the link https://bitcointalk.org/index.php?topic=2948513

You mean, the delisting of some coins?

There is no known technical problem with Byteball / GBYTE which would explain Cryptopia shutting down the wallet.

Nonetheless I will contact @tonych (Byteball lead dev) and ask him to help resolve this.

Thank you all for your support. Let's pray that they are not on the backside of an exit scam already  :'(

https://twitter.com/BrianAgrees/status/964199102966743040

Thank you.

I pinged Tony (Byteball lead dev) and he said he's contacted Cryptopia but no luck so far:


I also sent an email to hex@cryptopia.co.nz which is the email listed on the New Zealand company registry. And I messaged them on Facebook.

Cryptopia might be on the backside of an exit scam, but at least we can say we tried everything. And if they steal our GBYTE, maybe we can get reimbursed by the distribution fund.

Keep it up guys!

Cryptopia dont steal your Coins , lol  

Maybe thinking about what Shit you talking about !

There are some backlogs , issues with wallets and other things , because an exchange wallet isnt the same as a wallet at your home PC ,

also this wallet runs on a seperated Blockchain who Cryptopia runs on !  You know nothing how this all works !

Also there is backlog in support tickets we known this and catching up !

But the First you all  write is  this is Scam and we steal coins , but this is not true !


I guess maybe i get now again spam mails and bad trust , or someone goes personaly offensive in threads about me , but i only tell you this all ,  i dont can anything about every issue that was happend !

should be the only post i do in here !


Regards Lafu

Give me my coins you thief.

I can confirm Cryptopia is at worst a scam and at most extremely incompetent and negligent to the point of being illegal. Its fine until you have a problem, and then suddenly it is seriously not fine. This may be days or months down the track, but eventually you will be hit with a problem, and when you are, god help you if you ever want to see your money again.

Personally, I had used Cryptopia for months with no problem. I was getting more confident with crypto and trading, and I saw an opportunity to make some small gain by finding a difference in the spread of an altcoin compared to another exchange. I transferred some bitcoin to the other exchange, changed to the altcoin, and transfered back to cryptopia. However this deposit did not arrive. I know the blockchain can take a while to process so i wasnt too worried, however as the hours started to drag on I was starting to feel uneasy. It was a very high risk altcoin with wild fluctuations, hence the potential to make money on the difference in exchanges, however as I saw the blockchain start to gather confirmations and still no sign of it in cryptopia I started reading these forums and got a little panicked, I went to their support page and saw no contact details, no phone number, no email, only a ticket system with a wait time of 35 days. Wait... 35 Days?!? That must be a typo??? On a multi-million dollar financial service provider where daily fluctuations mean millions of dollars come and go and there is a 35 day wait to look at a problem? By now I was in full panic mode, I tried to withdraw all my coins from Cryptopia, and got the dreaded processing error.

All I could do as the hours, now days, ticked by, is watch my portfolio plummet. It was a high risk trade and i made a nice penny, but now I am losing about $100 an hour for every hour I cant withdraw. After 3 days, and now hundreds of confirmations on the blockchain, my coins were finally processed by cryptopia. After reading these forums, I consider myself lucky to only have only waited 3 days and lost $7000. Support never replied.

Now you my say, that is not a scam, thats just network errors, however, when dealing with millions of dollars, no support, Cryptopias own coin explorer said no problems with that coin, the blockchain has processed it, and Cryptopias own terms and conditions state they are not responsible for network problems outside of their control, however this was Cryptopias NETWORK and under their COMPLETE CONTROL. They were legally responsible to cease all withdraws / deposits if there was a known problem, would you feel safe depositing in their exchange again?

I will never use this service again and I seriously urge anyone who values their crypto portfolio to stay as far away as possible.

I'll just say I got my gbyte back from cryptopia in December after waiting a few weeks.   It just showed up one day.

However the lack or professionalism in their contact methods is worrying, I wouldn't use Cryptopia anymore honestly.  Or at least wait until they can truly handle the volume of customers they have.  And ALWAYS send small amounts before sending larger amounts of any coin.  The deposits/withdrawals are unreliable.

I have used the word preliminary for a reason. I haven't said you scammed anybody (yet).
Most of us know the difference between exchange wallet operations and average Joe use. That's not the point.
The point is the utter lack of support on the matter.

Don't get upset, what would you do if your funds were blocked in a conundrum for far too long?

Thanks for your reply, at least you've read our point.

That guy actually works for them? Hard to believe. Seems like he's just some affiliate referral hustler to me.

If he actually does work for them, and talks like that, it's another bad sign I'd say.

Days keep passing, GBYTE stays locked. Nothing but silence from Cryptopia, and even the NZ Commerce Commission hasn't responded.

Was poking around on Cryptopia's forums and needless to say they have tons of upset customers. Someone put together a list of NZ authorities to contact, including the police, business bureau, etc. I will consider it if nothing happens by next week.

EDIT: Cryptopia responded to my Facebook message: "Hi, thanks for the message. I've noted this to be passed on to our development team."

We'll see if that helps at all. Feel free to hit them up on Facebook if you want to help the cause.

That is probably a standard reply: I got that too when I filed a ticket on the official exchange website. As I said somewhere else, with Byteball we have the chance to use those integrated exchange bots and I think we should start using them instead of sending bytes to the exchanges.

Not only byteball it seems but there is withdrawal issues with bitcoin as well. I just saw multiple threads open up about all kind of withdrawal issues.

I have no idea why cryptopia has gone downhill so fast. They used to be one of the decent small exchanges to exchange small cap altcoins with. But now, you can't even get your money out of their system which is absurd by any means.

In this case, at worst case scenario they have liquidity issues, at best they're still bad at communicating with their customers and probably don't give two damns about what happens to your byteball distribution. An exchange to avoid for sure.

Shouldn't even preliminary anymore.  They've been giving the run around for too long.  Anyone from New Zealand?  Contact police!

What if Cryptopia have been doing with NZDT what Bitfinexed is accusing Bitfinex of?

they are scamming everyone I hope the DEV never list any coins there, they should know better by now

if they do, then they might be working with cryptopia to scam people.

t's ridiculous for me to read users who have lost some fixed amount in real money (bucks) and try to file complaints with New Zealand's state structures.

Give those that so:

1) Everything should be according to the law
2) What is the maximum period under the law of New Zealand for withdrawals or in the input of funds (1 hour, 1 day, 1 month or 1 year) - I think there simply is no such legislation in which specific deadlines for withdrawing funds from the exchange of coins
3) All that is not prohibited by law - means allowed [/ b] !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
4) From the point of view of the LAW - you have not lost money (dollars) - you have lost coins, and this is not the same thing, since coins do not have established value by state regulators. For example, 1 dollar costs 56 Russian rubles, the price of which is set by the central bank of the Russian Federation. [/ b]
5) Ie. even if it comes to trial, you will not be returned $, you just return the coins. [/ b]
6) What is the maximum period from the point of view of the law is the cryptology for repairing the wallet? - he can be infinite, and you have to accept it.

Currency and commodity exchanges also sometimes suspend trading - if anyone did not know.

If I were a developer of cryptology, then the most "smart" users who scream that I'm a fraudster - would have blocked the account for a long time (even if it is verified) without explaining the reasons - in principle.

Or, in general, he would have stolen all the coins, brought them to the monero, ran through 10 accounts, made a transfer to bitcoin, took the bitcoin into dollars, and told the whole user that I was hacked and hackers stole money and try to establish that this is not so)) Well, they'll sue me, that I have to return the coins - and there's nothing on me except a shed and an old car - well, get one cent per year of compensation.

crypto-coins were originally scam projects, they just got into the promotion of a limited circle of people who know how to make money on other fools

It looks like you are on cryptopia scam.

I've seen many of these kind of replies lately. The reverse/mirror accusation based on inability to argument. They don't work to the cause of the thread and they make you a fool.

When you're trying to prove an alleged scam, if you really belive there is a scam, the best thing to do in a discussion is to bring more data and references possible in order to prove the scam. Avoid opening other strands of accusation against other users who join the discussion, or at least try to argument against their arguments if you really belive in the scam or you legitimately have been a victim of a scam.

If you don't follow this simple modus operandi - sometime one is dragged by anger and it's difficult to stay calm and use the brain - you're defending the scam yourself because you're de facto derailing the discussion toward a brawl of quotes that most likely ends up in personal offences and anyone else new who wants to partecipate and bring his experience regarding the original scam, will end up stepping away from the dicussion because it's been made difficult to catch the important information regarding the alleged scam.

marvel213

What is the maximum period for processing transactions and repairing the purses of stock exchanges in accordance with the law of the country in which the exchange is being dislocated? in New Zealand.

Who will give the answer? Yes, no one, I think that simply there are no such established deadlines for the fulfillment of obligations.

Well, even if there is no guarantee, of course they must be "reasonable". Let's take as parameter the bank transfer, it usually takes 2-3 working days. I think, at worst, crypto exchanges shouldn't hit that limit, the optimal timeframe for a withdraw should range, imho, from the minutes to a maximum in case of network congestion or very high platform usage, 1 day, 2 days top.

If that limit is exceeded, there are some issues somewhere for sure.

By the way Cryptopia just released a news regarding deposits and withdraws:

https://www.cryptopia.co.nz/News

There's a moral conduct in business practices.  May you should try it sometime.

Cryptopia hasn't done what they are supposed to be doing.  That's taking care of business.   Instead they've got retards on the internet attacking customers who make them money.

 StelioKontos

I agree with you - usually payments from debit cards and transfers are executed within a few minutes (1-10), although banks say that it can drag on for several days.

But then again - when we purchase a debit card, or open a settlement account with a bank, we sign the contract, to some extent. And banks, in turn, work on the basis of the laws of the countries in which they are based.

For some offenses with the United States you can get into jail for 10 years, in Russia, just fine $ 100, and in China can shoot or give a life sentence. Again, "everything that does not prohibit the law or the contract - it means allowed." For example in Russia, if an ATM gave you an error by mistake more than you indicated in the terminal and your account shows $ 100 instead of $ 1000, then it is considered that you stole $ 900 from the bank if you do not inform the bank or the police about it. Even if the fault is all a malfunction in the bank's trimming.


In any case, to say that the stock exchange is a fraud early - while the owners of exchanges have not closed the site, they did not go to the beach to spend millions of dollars. If you have borrowed money to your friend, and because of him problems he can not return them on time - he is not yet a fraud.

At the very minimum they are dispossessing users of the time value of money. At the very minimum that is unethical.

But in truth, fraud falls on a spectrum. If your friend fails to pay you back for some period, he's already committing a certain level of fraud. It's just a slightly lesser fraud than if he never pays you back.

In the case of Byteball (GBYTE) for example, Cryptopia has no excuse, no extenuating circumstance to explain confiscating users' funds for over 2 months. The tech works flawlessly. It is a simple integration / update, and the lead dev of Byteball himself has been trying to reach out to Cryptopia:


I will be contacting NZ lawyers very soon.

I'm bringing the experience of ZOI since I'm and I've been in the public Discord and Slack channels and followed uplcose various stages of life of this coin, reading about upgrades and messeges of developers.

When there was a wallet upgraded needed to be installed on Cryptopia, devs of coin contacted them and they applied the requested upgrades in quite reasonable timeframe (1-2 weeks) about 2 weeks ago. In those 1-2 weeks wallet was under manteinance and also the market was paused. The devs reported that Cryptopia replied to to their requests, not instantly of course, but they did and applied the upgrades, there was also an hard fork to do.

So, every case has to be taken singularly, you must take into account that the devs may be lying to you too. As for this GBYTE coin I know nothing. Maybe, maybe, the devs aren't telling the truth, or maybe the upgrades needed to be installed on the Cryptopia's servers didn't work and it wasn't possibile to install and the devs are blaming Cryptopia instead of themselves in front of the users in order to move the blame from them to the exchange for not having to deal with angry users. I'm just throwing ideas here, because every situation and coin has its background, the variables in play are a lot.

No need to argue with cryptopia sock puppets.  They are getting paid to steal your money.  Cryptopia isn't out to take care of business. They are out here trying to swindle people's money. I've been noticing a lot lately.  Cryptopia please do shut the fuck and take care of business.  That's paying back what's owed to your clintels.  Not hiring idiots trying to argue your idiot shit out of not paying people what's owed.

The Byteball dev isn't lying. The software works flawlessly as is evidenced by the other exchanges running without interruption as well as users having no problem.

Byteball is a real, relevant coin and it's been LOCKED ON CRYPTOPIA FOR 2+ MONTHS.

Byteball dev isn't lying -- you are the one lying. Keep dealing with ZOI and other scam coins, and keep shilling for Scamtopia. You're gonna be so rich.

That's rude.

Yo don't get heat up man, if you read carefully my post I clearly stated that I know nothing about GBYTE and I was throwing hypothesis.

So please don't start insulting and calling randomly for scams and shills and shits.

Thank you.
Cheers.

Next time you know nothing (every time?) keep it zipped, eh?

No, I'm sorry for you but I'm still free to formulate hypothesis and help people to understand how these things could potentially go out there.

https://www.cryptopia.co.nz/CoinInfo/?coin=GBYTE
Something is moving behind the scened on Cryptopia: stay tuned.
I will be more than happy to close this thread saying that we were not scammed by them.

I was thinking to buy some ETN there today. But I'm undecided now what to do because of the two types of reports, positive & negative.

I already have some coins there, and now I'm also undecided what to do... withdraw or keep it there. Though I never got any issue with cryptopia so far.

With those positive & negative reports, it seems to me that cryptopia is becoming another yobit.

You are really playing russian roulette with your money.  Don't waste your time.

You and your exchange are a bunch of scum bags. Your "backlog" has been going on since december. There is absolutely no excuse for this shit.

They don't care about their customers who made them millions.

Don't waste your time with this exchange.  File a report with FDRS.  https://fdrs.org.nz/complaints/make-a-complaint/

Some people had good luck with them.

Get off this exchange.  If you are using get out now while you have your funds intact.

Cryptopia used to be decent but now they've got children running the show.

This is truly disappointing for all of us but until we don't know the answer here we can't say anything about them. Cryptopia is trading an aggregate volume of 1667 BTC as I write and it seems there are many people using it and certainly they are making money from it.
As I stated previously, I'll be more than happy to close this thread soon when we finally get our GBYTE ready for trading again.

cryptopia this is the next MtGox are thief they took all my money to leave as soon as they were big scammers for 3 months with a ticks and still no answer scammers scammers scammers scammers scammers

he took my money these son of a bitch

We can't say anything about them? Wtf happened to you? Hush money?

What they're doing is a point of fact. Confiscating our funds and at the very least, giving us the impression of lost bankrolls for months on end. And more likely at this point, they've straight up robbed us. "We can't say anything about them" is really stupid bro.

Their reported volumes mean nothing. If they're on a GOX exit scam, they'll just keep running fake bots on their own exchange until the last possible second. And people like you (the OP of this very thread I might add) are going to believe their numbers and say "we can't say anything."

JFC this world is a mess. Is there anyone out there who isn't an agent of crime and sociopathy?

Hey Man, calm down ;) We called it a scam but what else  can we say? Keep saying this will not help to solve the issue. We can’t do nothing but wait. Maybe at the end of the month I will remove the “preliminary” word from the thread.

To the extent that anyone keeps posting in this thread, I'll keep reminding the community about missing funds. And we're now 3 months in, so it gets bleaker by the day, so as much as it pains me to keep picking the scab, I'm not going to shy away from the truth about Cryptopia and say stuff like "we can't say anything about them."

I'm not going to post scam scam scam every hour or anything, but there are enough people saying this or that about Cryptopia working, deposits and withdrawals coming back, promises of improvement, etc.

If there's a chance Cryptopia is also paying people to post fake positives in here, and there is, I'm going to keep posting the actual truth about them confiscating my money and acting like I don't exist.

I don't expect to get my GBYTE back anymore. My only hope is that this story will be big enough that Byteball uses its distribution funds to reimburse those who were robbed. So I'll keep beating the drum thank you very much.

Here is another beat of the drum....


bump

Judging by your post.. the Dev's of several coins are all lying ??  Even the Dev's from LTC..  My LTC are stuck in processing.

This has EXIT SCAM written all over it !!

Anyone who has money "processing"..

I've been able to find company contact details for court etc, from another forum.

Cant be 100% sure of the accuracy of the information as they been known to tell a few porkies

109 Montreal St
Sydenham
8023
New Zealand

Phone +64 21 669851
         +64 39 628838

Contact name  Rob Dawson
rob.dawson@cryptopia.co.nz


Tried getting the gov't department from same forum, but Craptopia deleted it earlier (i wonder why)

Have you tried joining their discord channel and ask directly there? I've seeing people asking there to speed up things.

It should be this: https://discord.gg/2kMgEgw otherwise DYR for it.

The Mods on the Discord channel Don't want to know, except to take the
official company line that the customer is at fault

They've got children running their exchange.

From website:

"Market Closing

Due to being unable to provide any kind of realistic or accurate ETA on both the DOGE/LTC markets being resumed, we have decided it best to close these base markets at this time. Please close any open orders, and we apologize for the inconvenience."



They got soo.. many coins that just one could be a bad-actor and crash it (wallet software) Otherwise a needed site for new coins.
Would take a army of workers to maintain! Mostly with hard-forks etc.

I stopped trading there after my account was almost hacked, maybe was the VPN who knows..
But lost zero.

I hope everything gets sorted out in a timely fashion.

Thread UPDATE:
GBYTE wallet on Cryptopia is ACTIVE and trading resumed. I will keep the thread open for a while but I am going to change the subject since Cryptopia solved the issue.
Please post your withdrawals, trading, deposit experiences here if you wish.

And within a month itself, the trading seems to be still active but bytebal deposits are again having issues while depositing .

My deposit of .578 gbytes is stuck now and the support just gave me a very generic reply that they will see to it. I recommend everyone to stay away from the exchange as it lacks professionalism.

I had a brief period of relief reading the title with the magic (for me) word "Solved". But my happiness is short lived. Hunt continues.

Lol, this isnt going to be a big deal if their team is responsive regarding the issue. You know the most frustrating thing when experiencing this kind of problem?, is when you are not recieving a single update after you opened the ticket. What you only get is a computer generated generic reply, after that everything was like being ignored.
The most essential part of having a business is customer service, without customers business will die. I hope they will realize how critical this issue against them.

No doubt about the customer service part. All the successful companies have awesome customer service as the major secret to their success.

Is your Gbyte also not showing in your account after depositing into it?
It has been a week since the byteball undergone a maintenance and the issue is still not fixed although they always tweet about a new coin that is being listed on their platform. They should really focus first on the said issues.

Maybe we can ping @tony again like what BTCwagering did if I'm correct? I sent a PM to tony but I think I will not get any response from him.

Guess what? As of the moment, I am not able to create a new support ticket so that I can follow up the issues regarding Byteball. Seems like they have also a problem now in their support or maybe they just disabled the function for creating new tickets because they got bulks of it as of now and are trying to catch up on fixing each one of them.

These are some very serious beginnings of a exchange turning into scam.

I believe we should just leave the hope of seeing our bytes ever again.
I suppose you have already pinged tony regarding the issue but have got no reply, tony can do little in the issue but sure needs to be involved in it and persuade cryptopia to return the "stolen" bytes.

Well, I just thought that if a lot of us would ping @tonych and make him aware of the current situation of byteball users, we could maybe get a huge help from him as he is the lead dev of Byteball. As I have said, it is possible that he has a direct contact with any developers in cryptopia that could talk to regarding the said issue.

I'm assuming that a lot of us has already sent the same tickets to cryptopia so I guess they should be well aware of the issue.

Ok I have been asked to change the thread's title to remove the word solved. Hopefully this is something that can be handled sooner than the previous problem.
Will stay tuned for updates.

Edit: updated OP

OP can update the thread's title again back to solved. The maintenance of Byteball in cryptopia regarding the deposit issue is has been fixed earlier on this day and you guys now can continue trading with them. Hopefully, this would be the last issue about byteball or any other coin out there so that they will regain the tarnished image they had from some of their users.

Almost all the issues regarding trading issues, byteball deposit issues have been solved for now.

The OP title doesn't needs to be changed, but a warning should be placed in the OP warning users that its not really safe to use the exchange as the solutions are not at all permanent and the operators are unprofessional.

Updated. GBYTE working flawlessly in the last days