Bitcoin Forum

This was my favourite exchange, even bought a bot to trade upon it.

But lately, withdrawals and deposits are like playing a lottery.

-I've waited 15 days for a GAS deposit.
-I've some DGB disappeared in a ghost transaction since 9th of February. Txid:  66511f67a1763b958331893781b3ca37a8e01d138053fba9fddf81848b1f5be8
-I wanted to withdraw some "CLAM" waited for 1 hour and did not process withdraw, then i canceled. In the same time, on bittrex they processed in a minute.
-Yesterday I have deposited some NXC and FLDC. The first ones, arrived after 5 hours tx showing on chain, the FLDC still missing.

I am afraid I'll have to abandon this exchange.

Binance works fine right now and many have already shifted from polo and bittrex because of their shady TOS and hidden KYC policy. Also binance have high daily withdrawal limit for unverified users and also withdrawals get processed within few minutes.

Most of the alts which I used to trade on polo and bittrex is on binance but I still recommend everyone to use multiple exchange platform to limit risk of losing all when one get busted/hacked.

Poloniex was always like that. No news here.

SISAR has been waiting for his litecoin withdrawal to get processed for a year now.

it was my favorite exchange too, I remember the times I spent hours in the trollbox while doing trade, it was very good until I heard many people complaining about poloniex and I decided to leave poloniex, because they already had trollbox closed so there was nothing that I could do on the polo.

Now you're in big trouble because poloniex does not answer support tickets and this is already months and they do not solve this problem


this means that poloniex is really bad


 :o

This is a long time, I wonder when will the police take action against exchange like poloniex

Generally, deposit and withdrawals problems only occur on altcoins. And because there are lots of tickets on qued, they are having a hard time dealing on the new tickets until it become forgotten.

I just did some BITCOIN withdrawal recently in Poloniex and all goes smoothly. Im not a verified account. Last month, I deposited NEM and ETH and all goes smoothly as usual. So I don't know what's the problem occur on other alts during deposits and withdrawals.

Well with your experienced like that, you really have reasons now to abandon that exchange. It's your decision.

Unfortunately I cannot say main coins are without problems. 2 months ago the same thing happened with 10LTC withdraw (complete and tx not present on chain). It was fixed after 7 days or so.
I don't understand why a good exchange like poloniex fails in a delicate matter like deposits and withdrawals.

Another example adds to the list:

yesterday I deposited some GAMEcredits.  TX   42257eb155cd0d3903fe1b1517ed2a32c1128649aa1c537560ffd058515fde25

Not show up in balance.

FLDC arrived after 48 hours.

DGB still missing after 3 weeks.

Well, one would expect that the recent $400 million acquisition of Poloniex exchange by Circle will give them a boost and these complains will cease to exist. I understand support tickets are much in the queue without being attended to but hopefully all that should clear out once Circle begins to deploy effective strategies soon enough else they will lose to serious competitors within a short period.

I'm very intrigued to see how this is going to work. As far as I know it's the first time a clapped out crypto staple has been bought by a much slicker and more professional operation. Is it going to be a seamless transition or a total reboot?

There must be coins on there they have no interest in supporting. And who knows what horrors are hiding deep inside the code? It's going to be an interesting one to watch.

I've never had an issue with Poloniex myself in terms of actual functionality, but I've never dabbled with the more obscure coins and I waited 3-4 months to get verified. I didn't do anything on there until verification was complete.

today the "game" deposit appeared, so i wanted to make a test and deposited again, and appeared very fast (waiting for 80 confirmations  ::) ) it's clear to me sometimes there is some job locked or crashed and they restart it the next day.

Update,

after more than a month (starting 9th of february) my DGB withdraw is still missing.

And another missing FLDC deposit added to the list!!

I have NEM stuck in a withdrawal error since 3 months ago :(

I hate to be that guy but Poloniex in my opinion has never been any good. I hope with the recent acquisition though they will do some needed changes.

Many currencies, also tokens can have network problems. So just asure, that the delay isn't caused by the coin itself. When you are sure, that this is not the problem, open again a ticket with all relevant details like txid, date, cryptocurrency and screenshots. If that doesn't help, post on their social channels and post here again at Scam section.

all be already done, except the scam part.

Update:

after only 43 days my dgb appeared on destination address. Of course, like ALWAYS, they have lost at least 40% of value in satoshis...

issue is closed.

I wonder if it's because of circle buying Poloniex that they finally sent you the money, but that was for sure a long time to just get your Digibyte withdrawal through with a legitimate txid. Weird that they provided you with that false txid earlier though. Or perhaps they were manipulating the markets by dumping people's coins and then later sending it to them when the price goes down. Who knows.

All your problems are pretty common with poloniex customers, basically every delay that you can think of with deposits and withdrawals you will be able to find someone with that problem on poloniex.

It was one of my favourite exchanges as well, but I've stopped using it ever since they went downhill with their support and later said that they will get rid of the legacy accounts altogether which was the last straw.

With their current level of support incompetency, I would avoid them altogether.

what's "circle buying"?

Suddenly, another addition to this infamous history of events:

yesterday I tried to move some cynereo AMP from Poloniex to Bittrex, luckily I made a test with 30 dollars value, the AMP withdrawal resulted in (red) error on poloniex, then unlocked today after almoust 24hours, and completed correctly.

Of course, AMP value dropped today, so resulted in another loss.

Probably whatever it wants.

It obviously only wants the customers prepared to do KYC.Poloniex keeps delisting shitcoins, so circle probably only wants to take on the big coin markets. One word from circle and poloniex will get rid of 50 shitcoins overnight. Circle can pick and choose what coin markets it wants to keep.

Yeah... I've moved to Poloniex to Binance a while back as well, and stopped using bittrex because they all had deposits and withdrawals problems and their support would never ever respond to a ticket on time or have the slightest commitment to solving my issue.

Sorry to hear that it took that long and you also lost money along the way, in fact 40% loss of value in satoshis is probably more like >60% loss in fiat terms due to the bitcoin crash as well.


What do you mean by "red" error on poloniex?

Anyways all of your experiences show that poloniex is not an exchange that can be trusted on a regular basis, therefore it's probably wise to trade on another exchange at least for the time being. They used to be an awesome exchange, though. Sad to see this going down.

I'm waiting to get verified now for more than 5 months!! Ridiculous. I have money one it and I can't withdraw it.

Guys stay away from poloniex, I have friends that have had coins locked up there for over 9 months now with no answer on their ticket.
Look at their twitter man, there is 1000's complaining about this, they have a serious problem.

Well I have only tried adding bitcoin in poloniex and also withdrawing some from there, and both times it worked alright. I know it takes some time to process but I think it maybe due to the low fees they charge for withdrawals, so that is fine.
And yes adding funds does take too much time, even more than withdrawals, but fortunately for me, both times it worked fine.

main coins work usually fine with poloniex. I have never had problems with ETH or BTC but one time they issued a missing transaction for LTC, and I rescued them 3 days later.
I think they have some bug in their withdrawal process, sometimes something goes bad and they also admitted this on official thread

Having these delayed issues wont really be new specially into this very high volumed exchange on where there would be backlogs and delays which causes slowdown into its operation. Likewise, i didnt experience any issues when depositing and withdrawing specially on main coins like BTC and ETH but when it comes into another alts i do experienced delays but somehow they do able to resolve it later on.

I think in the crypto "digital" world, in ANY condition, for ANY coin, a delay of more than an hour should not be acceptable.

But in Poloniex they have NO customer support, and eventually fix problems after months. this is ridicolous for a big exchange like them

Made a big mistake to send again some funds to mine Poloniex account. On March 25 I did send 1403 XEM(NEM) from Binance to Poloniex but the coins never arrived in mine wallet. The first time that support did answer they closed the ticket without checking if the coins were actually credited into mine account. Second time they did answer they said that they will forward it to the tech team. Until now I didn’t hear anymore back from them.

These are your own preferences, which aren't all that crazy, but impossible to demand from exchanges. On top of that, it's not that all users experience the same level of delays. Don't get me wrong, it's never a good thing to wait for hours and hours after having already reached the required number of confirmations for deposits, but it's a centralized service depending on various aspects to keep functioning well simultaneously. If one aspect of their operation isn't able to keep up, there might be people suffering from delays -- we have to cut exchanges some slack. Delays in a market as active as the crypto market are annoying, but people need to get used to them....


Poloniex with their new owners has enough capital to invest in more support staff, which is exactly what they are trying to accomplish now. They explicitly pointed that out themselves.

I have 2 friends that got LTC stuck there for half a year, so also affect big coins, the problem is that you should be shitting your pants each time you withdraw because you never know when youre gona be one of the unlucky.

Other additions to this thread:

yesterday during the BCN show, i tried to withdraw 5000 bcn and send to Binance, in the meanwhile, amoung other problems, I did the same with Hitbtc.

Well at the end the ones from HITBTC arrived, the ones from Poloniex  have compledet transaction with Txid and, as usual, no coins on the network.

No Txid found.

and I just discovered you need 2000  TWO THOUSAND confirmations to deposit PINK coin on Poloniex.

Come on guys, you are RIDICOLOUS

Yesterday I tried to deposit some "nexium" on Poloniex. That's a simple ERC20 token, usually in 20 minutes deposit should be done.

Well, the blockchain showed 100+ confirmations and deposit did not appear. After more than half an hour, 2/35 confirmations appeared. It stayed there for another half an hour, then I've gone to sleep. In the meanwhile on etherscan there were 150+ confirmations.

this exchange is dying and it deserves that.