Bitcoin Forum

Other => Beginners & Help => Topic started by: KungFuShako on March 11, 2018, 08:54:49 PM



Title: EXMO withdraw problems
Post by: KungFuShako on March 11, 2018, 08:54:49 PM
Hello, I have withdrawn bitcoin from EXMO, it shows that it is paid but, I don't have txid, and on bitcoin wallet address where I send funds didn't show my transaction, what can I do can you guys help me?


Title: Re: EXMO withdraw problems
Post by: squatter on March 11, 2018, 09:43:38 PM
Hello, I have withdrawn bitcoin from EXMO, it shows that it is paid but, I don't have txid, and on bitcoin wallet address where I send funds didn't show my transaction, what can I do can you guys help me?

EXMO should provide a transaction hash in your history. If not, there may be an error or delay on their end.

Check your withdrawal address on a block explorer and make sure your wallet is synced. If you still haven't received it within a couple hours, I would definitely open a support ticket and explain the situation:

https://exmo.com/en/support
support@exmo.com