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Author Topic: EXMO withdraw problems  (Read 112 times)
KungFuShako (OP)
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March 11, 2018, 08:54:49 PM
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Hello, I have withdrawn bitcoin from EXMO, it shows that it is paid but, I don't have txid, and on bitcoin wallet address where I send funds didn't show my transaction, what can I do can you guys help me?
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March 11, 2018, 09:43:38 PM
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Hello, I have withdrawn bitcoin from EXMO, it shows that it is paid but, I don't have txid, and on bitcoin wallet address where I send funds didn't show my transaction, what can I do can you guys help me?

EXMO should provide a transaction hash in your history. If not, there may be an error or delay on their end.

Check your withdrawal address on a block explorer and make sure your wallet is synced. If you still haven't received it within a couple hours, I would definitely open a support ticket and explain the situation:

https://exmo.com/en/support
support@exmo.com

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