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Title: Idex exchange withdrawal problem Post by: Vit83 on April 19, 2018, 02:47:47 PM Good day everyone. Plz tell me how Idex is working now. My Withdrawal is pending for three hours already. There is no eth on my internal wallet already and still not hash number and status pending. Is this only my account problem?
Title: Re: Idex exchange withdrawal problem Post by: Vit83 on April 19, 2018, 02:52:14 PM It's a miracle but only I posted the problem here I got hash number) But etherscan can't show me the details. 0xe9f9127559cadf1fe38e402923a547d2fa6ad05a69c63a54b0b8305b75bec770
Title: Re: Idex exchange withdrawal problem Post by: cissrawk on April 19, 2018, 03:25:37 PM It's a miracle but only I posted the problem here I got hash number) But etherscan can't show me the details. 0xe9f9127559cadf1fe38e402923a547d2fa6ad05a69c63a54b0b8305b75bec770 I tried it on different explorer and transaction not found, probably typo? Anyway, did you get your token/coin? If yes then this isn't a big problem, but if not then try to contact their support.Title: Re: Idex exchange withdrawal problem Post by: Vit83 on April 19, 2018, 03:34:14 PM I clicked on their link and it gives me this hash. I copied this from their link.
Now they show me status complete but there is no eth on the wallet. I wrote them and there is no answer. Title: Re: Idex exchange withdrawal problem Post by: jhenfelipe on April 19, 2018, 05:41:04 PM As I've checked, the team is aware about the issue. They posted late though, but I think it's the reason why you still didn't receive your withdrawal. Please see their tweet (https://twitter.com/Aurora_dao/status/987006823801778176) for reference:
***Update: #IDEX is experiencing technical issues at the moment causing deposits/withdrawals to take longer than usual to process. This is going to resolve once the technical issues are fixed. We apologize for the inconvenience and thank you for your patience! Title: Re: Idex exchange withdrawal problem Post by: Vit83 on April 20, 2018, 06:38:18 AM Finally got the my ETH) It's all ok) Was little bit scare because they show that txh is complete and I don't see any eth on my wallets.
Title: Re: Idex exchange withdrawal problem Post by: keycellko on July 06, 2018, 12:38:34 PM Hi i'm experiencing the same thing until now. i dont know how long has this been going on. i can see this post was still in april. does anybody know any update about this? i did withdrawal a lot of times and it did not go through. i did again today and it says complete but then nothing on my mew. i don't have any balance on my idex anymore but i still didnt receive my coins.
Title: Re: Idex exchange withdrawal problem Post by: cissrawk on July 06, 2018, 01:43:35 PM Hi i'm experiencing the same thing until now. i dont know how long has this been going on. i can see this post was still in april. does anybody know any update about this? The update is right above your post....Finally got the my ETH) It's all ok) Was little bit scare because they show that txh is complete and I don't see any eth on my wallets. i did withdrawal a lot of times and it did not go through. i did again today and it says complete but then nothing on my mew. i don't have any balance on my idex anymore but i still didnt receive my coins. Did you already try contact their support? If not, then try contact it. Or create a scam accusation against them in scam accusation section. |