Idex exchange withdrawal problem

[Vit83]

Good day everyone. Plz tell me how Idex is working now. My Withdrawal is pending for three hours already. There is no eth on my internal wallet already and still not hash number and status pending. Is this only my account problem?

[Vit83]

It's a miracle but only I posted the problem here I got hash number) But etherscan can't show me the details. 0xe9f9127559cadf1fe38e402923a547d2fa6ad05a69c63a54b0b8305b75bec770

[cissrawk]

It's a miracle but only I posted the problem here I got hash number) But etherscan can't show me the details. 0xe9f9127559cadf1fe38e402923a547d2fa6ad05a69c63a54b0b8305b75bec770

I tried it on different explorer and transaction not found, probably typo? Anyway, did you get your token/coin? If yes then this isn't a big problem, but if not then try to contact their support.

[Vit83]

I clicked on their link and it gives me this hash. I copied this from their link.
Now they show me status complete but there is no eth on the wallet. I wrote them and there is no answer.

[jhenfelipe]

As I've checked, the team is aware about the issue. They posted late though, but I think it's the reason why you still didn't receive your withdrawal. Please see their tweet for reference:

***Update: #IDEX is experiencing technical issues at the moment causing deposits/withdrawals to take longer than usual to process. This is going to resolve once the technical issues are fixed. We apologize for the inconvenience and thank you for your patience!

[Vit83]

Finally got the my ETH) It's all ok) Was little bit scare because they show that txh is complete and I don't see any eth on my wallets.

[keycellko]

Hi i'm experiencing the same thing until now. i dont know how long has this been going on. i can see this post was still in april. does anybody know any update about this? i did withdrawal a lot of times and it did not go through. i did again today and it says complete but then nothing on my mew. i don't have any balance on my idex anymore but i still didnt receive my coins.

[cissrawk]

Hi i'm experiencing the same thing until now. i dont know how long has this been going on. i can see this post was still in april. does anybody know any update about this?

The update is right above your post....

Finally got the my ETH) It's all ok) Was little bit scare because they show that txh is complete and I don't see any eth on my wallets.

i did withdrawal a lot of times and it did not go through. i did again today and it says complete but then nothing on my mew. i don't have any balance on my idex anymore but i still didnt receive my coins.

Did you already try contact their support? If not, then try contact it. Or create a scam accusation against them in scam accusation section.