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i consider myself scammed of my $2000 wired to okpay which i planned to deposit to btc-e eventually for my bitcoin trading account with btc-e

it is now 30 days since i wired my funds

okpay has stopped answering my support tickets and any new ticket i make they delete, complains i put in their forum is also deleted after a few hours

i call okpay's tel. no. in their website but its just an answering machine, they are based in british virgin islands out of reach for scammed customers, i emailed mayzus financial and no reply

i noticed - okpay is used by both by btc-e.com and mtgox.com for deposits

this very bad company whic is okpay is used by btc-e and mtgox - what does this tell you of btc-e and mtgox

then i stumbled into this article about btc-e below, so now i hope the police get these companies

http://www.coindesk.com/btc-e-exchange-banking-issues/

how long have it been ?

30 days since i wired my funds, my local bank tells me there were no issues with my wire transfer

take note okpay is very fast in replying to inquiries when you dont have money sent yet

I have two succesfull SEPA payments to BTC-e recently.
Unfortunately I'm still waiting for my account verification, I opened a ticket and sent only my ID, the costumer service replied that they needed utility bill as well... I 've sent that but no response yet (one week ago now)

i believe the term used is selective scammer, so there will be people with positive feedback and people with negative feedback

this is still a shitty situation for me losing $2000 from this scammer company okpay which btc-e has an option for deposit

had i read this reddit article below i would never used okpay but that is too late

http://www.reddit.com/r/Bitcoin/comments/1crgnw/do_not_use_okpay_i_repeat_do_not_use_okpay_they/

wow always thought they were good :0 a friend of mine has used them without any problems

yes i know already okpay selectively scams people probably in the past, currently its wholesale scamming

Well guys, then all of you who got scammed should contact the btc-e and mgtox and tell them your story, im sure they will reject making bussiness with this scam company in the future

oh i did that, told btc-e that okpay was ignoring me, etc... they replied: contact okpay support

I doubt this will help, okpay, btc-e and mgtox all have delays with USD movements. Coincidence ?

seems okpay have issues with clients?

any other guys also got problems with okpay?

I recently start using okpay and worry to funds add in it if problems here

note that okpay is not communicating anymore, once i told them i wired my funds, okpay fell silent except for some vague response about their finance dept checking something..., that was more than 42 days ago, i make a new ticket, and they delete that ticket, that tells me someone is still there, okpay is not telling me anything on why my funds are not credited, called up their phone no. and its an answering machine, checked their address and its a po box in british virgin islands, they are ignoring me despite so many support tickets i made, i already gave up on my $2000 its a loss for me, i am doing all this to warn others... DO NOT USE OKPAY

btc-e however is different, they announced that they are under heavy load due to new customers and because of that they have delays...

on why btc-e have okpay as an option to deposit is what puts their reputation on the line... and same with mtgox

no normal company will deal with okpay, a company who will scam their customers

let me define scam here, when i say scam, it means, someone sent money to a company, then the company who is suppose to process my money ignores me, despite my evidences, the company still ignores me, i expect my account to be credited with my money less fees, but that never happens, what can i do, warn others.... with the hope the authorities go after this scammer company okpay

********** OKPAY SCAM ************************


I am very same here. I have sent 10,000 USD to Okaypay and I checked the money has deposit well.
And I have requested to withdraw money more than a month ago but still has not arrived.
In my Okpay account money is not left.

Their CS team keep talking they have sent money though the bank but it has not arrived.
I had a check with their bank but bank says there was no money send request from OKPAY.

They told a lie.
When I talked this to Okpay CS they were pretending they didn't know it and they have sent it already.
It is more than a month I could not receive money.

They are keeping my money more than a month and keep telling lie to me.
Even recently they don't give me feedback at all.

It is holy shit!!
Don't use OKPAY!!

Is there anyone like me? we need to sue them.

Are there any people who are scammed by OKPAY?


Please reply here if you are scammed by Okpay.
My scammed amount is 10,000USD, I am preparing sue them.
If anyone are same as me reply here and sue together.

Thanks.

As of today i don't know what okpay did with 2,200 usd i deposited last week and 155usd that i sent through btc-e. 3 weeks ago. i suspect i can kiss that money goodbye.

I know there offices are here in London... Surprised there's so many issues. I've used them in the past and didn't have too much of a problem. I know I had to wait a bit but that was it.

Just make sure you show you are serious and show legal steps you will take etc.

"Just make sure you show you are serious and show legal steps you will take etc."   

Are you kidding me???   They do not have a phone number. they do not have skype so customers can show that they are not clowns. their "Customer  Support" does absolutely nothing.

There is absolutely no reason for a SWIFT transfer to not show up in the account. OKPAY is scamming customers and the btc community is keeping sort of quiet about it because they are afraid that the oncoming scandal will adversely affect the ecosystem of the coin.

BTC-E still lists them as a legit way to transfer funds and they are not protecting their own customer base by listing them as legit.

According to last post you have to show that you can take legal recourse  (i guess flying to either london, the viirgin islands or Prague) against the company in order for them to acknowledge their responsability to you?

OKPAY is a scam. As any good scam... they will abscond selectively and progresivley in order to ensnare the biggest amount of marks.

I deposited £5k with OKPay 11th Jan 2014 and it is still not showing in my account. Customer support tickets are unanswered and it looks like they closed their forum down (update: actually just the website link was busted - it's here http://forum.okpay.com/ ) - there is no OKPay customer service number listed. I did call Mayzus Financial Services on the London number from their website (+44 (0) 208 956 2251) - this went to an answer machine but I pressed '0' and got an operator who did put me through to a human. She said I must email OKPay (presumably she meant via support ticket as there is no email address) but I pressed her and she said she would go talk to them! Shortly after I got a response to one of my support tickets, but only to say, again, that payment had not been received. I am going to ring them again on Monday, but I doubt if anything positive will happen. My bank have also offered to speak to them directly so I may try that also. If all else fails I am going to go up to London and pay them a visit and if THAT yields nothing I will involve the FSA and the police. Anyone want to join me on a visit or would like me to attempt to represent their claim?

MtGox look well rubbish at the mo

Please see my topic here: https://bitcointalk.org/index.php?topic=433716.0

i like to update everyone who read my posts

i finally was able to get my funds from okpay after more than 70 days, with deductions of more than $100, i quickly transferred it to btc-e, i will never use okpay again, and that should be true for everyone else, stay away from okpay

this good news for me came when i threatened them that i will post daily here in bitcointalk and elsewhere that okpay was holding my funds without any reason and they are a scammer company - which i actually did, i still think okpay is a selective scammer, okpay will not return the funds of folks who are not noisy in the forums

there is no decent company who will hold your funds for this long without telling you why, okpay is a very bad company, very bad customer service, a selective scammer, do not use okpay

if you have funds trap in okpay, do what i did, threaten them you will post negative true feedback here and reddit on a daily basis until you get your funds

hope all is going to get resolved.

Why would you said such a large sum to company on the internet with no listed address that people have been complaining about for months? Common sense kind of directs you to the the contrary wouldn't you say?

OKPay is run by Mayzus Financial Services (see website footer) which is a registered UK Company and licensed by the Financial Services Authority in the UK. All that means it should be a fairly safe bet. Have to admit I didn't check out the forums before using them though - won't make that mistake again.

Glad to see OP gets his money back, at least most of his money.

Did OKpay ever explain why the funds were on hold for 70days+ and why $100+ was deducted?

folks,

i waited over 70 days to get my money from okpay, and take note they do not answer their support tickets, if they did answer their support tickets, the answer is vague and useless, so i had to be noisy in this forum and spread the word to people not to use okpay simply because they are a selective scammer

if you don't complain in the forums like this, i think okpay will ignore you and they will never give you your money

i suggest you send them a support ticket telling them that you will complain about them everyday in the bitcoin forums until you get your money - that seemed to worked

no explaination, just got an automatic email informing me i now have my funds in my okpay wallet AND AS SOON AS I CAN, I TRANSFERRED IT ALL TO BTC-E, I WILL NEVER USE OKPAY AGAIN, NEVER AGAIN, EVEN OKPAY'S COMPETITORS, I WILL NEVER USE A MONEY TRANSFER SERVICE COMPANY UNLESS ITS A PUBLIC COMPANY REGISTERED IN THE U.S.

i did not anymore bother to ask what happened to the over $100 deduction they made... it doesnt matter now, got the majority of my funds

Are you located in the US? OKPay suspended transactions on US accounts as of Jan 1, 2014.

Good to hear that you all finally get back the money, 70 days is a long wait..

Update: my 2.2k usd deposit was finally recognized.

1/2 apology to okpay: they came through.  1/2 not since 30 days is NOT due diligence.

Maybe?

That sucks.....I guess I will never try it then...