Bitcoin Forum

deleted - old content from jan 2014

If you have issues with Cryptsy deposit or withdrawals please contact them directly as this thread is very old and was only maintained for a month in early 2014

reserved

List has begun. Please take care moving these coins. Let me know here if you have any coins stuck lately.

Thanks :) There is no way to make this super accurate but it is very obvious when a coin is having real issues over there.
I've got a rough system for scanning and tracking this.

I will include all I can.

Alright I have done the first list and found the above coins to be having issues. IFC actually seems to be the worst.
I am also hearing about Junkcoin (JNK) withdrawals and Worldcoin (WDC) also but those are just 1-2 people so far but be aware.

A few people had issues with BTC and LTC today in Cryptsy forums as well but not sure if that is just the normal people
not clicking the e-mail.

EDIT - Confirmed Cryptsy issue on IFC. Going on for at least 2 weeks.

The latest regarding IFC stuck coins at Cryptsy :

I spoke with the Devs at IFC and they have told me their network is running perfectly and
that any stuck coin issues should be directed to Cryptsy.

So for the many people with their coins stuck for days please keep on Cryptsy. Do
not stop until they fix the issue. If anyone has heard anything about it from them let us know.

Also I am seeing more people having issues with DOGE for longer hold times. Updated this as well.
These issues can be searched through here :
https://cryptsy.freshdesk.com/support/discussions

Had issues with DOGE, NET and LTC.

DOGE took at least 24 hours, same for NET. LTC was over 48 hours.

Moved my business elsewere some time ago now. No more frustrations for me.  8)

Must say that some transfers went instant too. But when busy times and trades are hot... forget about it (imho)

I just invested 1 BTC across several ALT coins on cryptsy yesterday, deposited and withdrew all my balances without a flaw or hesitation.

With coins like DOGE .. CENT .. COL .. IFC.. DVC getting stuck. It's a lot of coins with large numbers.
Maybe it's something to do with large number coin transfers and the way Cryptsy handles these transfers?

I am always seeing CENT taken offline there. And tons of issues with those above coins.

Does anyone know if that is the likely problem? The way Cryptsy is handling these coins with large amounts in the transfers.

As far as I know our network issues have been resolved for some time, is anyone having network issues OUTSIDE of Cryptsy? I am willing to bet they are simply attempting to deflect responsibility for their own systems failures. Please reflect this information in your thread. You can look in the block explorer yourself to prove there are regular transactions and the network is flowing. You draw the conclusion immediately that the IFC network is at fault when Cryptsy has been having severe issues for some time now. This is not fair to a community who has worked very hard to resolve these issues and is quite a deceptive thing for Cryptsy to tell people.

http://exploretheblocks.com:2750/chain/Infinitecoin?count=500&hi=573233

Cryptsy is at fault I have just checked the IFC network from several angles and it is working perfectly!

Thanks for the confirmation. Looking forward to getting Cryptsy to fix this. There are many
people that are stuck still. Once Crypsy fixes the issue we can update the thread to show they resolved it.

I agree this is a issue with Cryptsy. It's rather clear at this point. Please note this thread is directed to warn
people of which coins Cryptsy cannot transfer without possible SERIOUS problems.

If you moved a coin out to sell it somwhere and found your funds frozen for a week and not able to trade anymore
you would have wished you read this.

All we can do is wait.

Amazing. Still no change in any of these. I'm still waiting myself on IFC. Support contacted me 3 times but they just seem
to be trying to make me go away and forget about it.

No its not. This way users know to get coins in ahead of time and what to expect. I missed out on a ton of money due to the lock up of a coin for over 24 hours. I am not the only one. There is nothing funny about it at all.

Now it looks like BTER.com is having major BTC deposit issues today. They changed wallet addresses on me and others it seems.

BE WARNED BTER BTC deposits missing in transfer January 13th

Avoid BTER until I hear back. Waiting on support. I have to say BTER has been pretty great usually but I have to let
people know about this one as they seem to have some issues today.

Will update.

Also IFC hold going on 7 days soon here. 4 tickets and multiple support people keep sending me the same form e-mail.

Express is just playing. He messes with Cryptsy all the time. Check his posts. He's not a fan. No one likes their money held for a week while they lose it all.
He also hates Alt coins. Which is understandable sometimes.

Or as he put it once :

"This is total bullshit.

Cryptsy is the king of withdrawal issues.

Fucking BTER trying to steal BigVern's thunder.

Ain't cool.


~BCX~"

Still waiting

BTER finally fixed my BTC issue. If you are still having BTC issues let me know and I will put it back up on the list.
I read some posts that they resolved it. But others I cannot be sure of. No one seems to want to complain openly.

Cryptsy update : January 15th got my coins back.

Expect delays on all coins listed at times. Not sure why it happens but it does.

I am a Chinese, bter's reputation is fucking bad in China, many ppl are scammed by bter, forget bter.com, many ppl complaint about it, it is more worse than Cryptsy. There is no doubt that the best Chinese alt-coin trading platform is btc38.

My records

Coin Name                          |  Cryptsy Deposit or Withdrawal   |   Affecting Everyone?  |  Average Hold time  |   Notes
------------------------------------------------------------------------------------------------------------------------------------------------
AndroidToken        - ADT            -         Withdrawal              -        Many            -       1 and half days       -  I withdrew for 4 times, first time I withdrew 100 adt, i got coins within 10 mins to my wallet. Then I withdrew a huge amount of ADT, it is still pending now. The third time and fourth time I withdrew 10 million ADT and 100 ADT respectively, those withdrawals are still pending.

Colossuscoin      -    COL           -         deposit                     -     Many            -        7 days               -  finally I got them (other sites transfering just costs 10 mins...I don't know why WTF cryptsy is so low efficient and needs over 14000 confirmations.)

My friend withdrew several BTC, but it did NOT withdraw automatic, it was also pending for 2 days until support read his ticket and help him withdraw BTC.

 ;D I FUCKING doubt cryptsy withdraw coins MANUALLY but not automatic... So ridiculous, shame on Cryptsy.

Cryptsy does not have good support actually, very slow responses from tickets. :-[

I am hearing reports of Megacoin deposits which have not cleared for over 1 week!

Support requests are not getting answered.

At least keep us informed on what the problem is - this lack of communication is getting very annoying!

 >:(

https://twitter.com/search?q=%40cryptsy%20deposits&src=typd

Having constant deposit delays with FST for all last 2 months,
but if it were delayed for 24 hours at first, and i already accustomed,
last week they forget to deposit fastcoins at all.
Last delay was 72 hours, although all arrived.
But from this time - its already 6 days - ive sent a lot of FST deposits at this days - no any coins on balance.
I have set auto payout on pool - so there already about 90-100 transctions, seems like this peoples at cryptsy
sit and consider all deposits with abacus.


Coin Name                          |  Cryptsy Deposit or Withdrawal   |   Affecting Everyone?  |  Average Hold time  |   Notes
------------------------------------------------------------------------------------------------------------------------------------------------
FastCoin        - FST            -         Deposit              -        Many            -       5 and more days       -

I am experiencing the exact same problem. I am considering my options and will be moving my business to another exchange soon. I can understand that problems creep in from time to time, but Cryptsy for most part choose to keep us in the dark and ignore us, which is completely unacceptable.

Tried to send some IFC from Cryptsy to coinex.pw and nothing arrives. Don't know what to do now  :-[

Any advice?

Saddens me how many people are still using cryptsy.

I stopped trusting it weeks ago. I haven't had needed to use it since.

IFC been held pending for a while now, day or 2. It makes no sense why they add more coins when they have such issues, it almost seems as if cryptsy are trying to manipulate the market!

Surely they shouldn't be doing this as one day they will be regulated and have to explain this when their CEO and leads get indicted!  

Surely the better they can run the more they can profit!

They dont care. Where else are you going to trade? As far as they are concerend it does not matter. Maybe they are flipping your coin right now for profit, once the price crashes you can have em back :)

Anyways, My coins finally showed up 3+ days later.
Alphacoin
Fastcoin
Memecoin.

Bump.


Had several issues with my NET deposits. Eventually all got resolved within 2 days (that's along time)

Had several issues with my DOGE deposits. Eventually all got resolved within 1 day.

Now I am missing 80+ CASH coins. Emailed them they want the TX ID, extremely hard to get from my stupid pool cash.minebig.com because I click on the TX ID a pop up opens up that doesnt allow copy/paste.

Cryptsy avg response time to my tickets is 3~4 hours. Response to emails is quicker.

Cryptsy definitely doing things manually. If I had not caught those by spending hours checking transactions on the pool back to tCryptsy then I would never had received my coins. I think there are many many more transactions missing that I just never caught because I mine directly to Cryptsy and have it on autosell and pools show a limited number of past transactions and I dont know how to use block explorer using only my receive account number.

Waiting almost 2 days for LEAF Deposit to show up. Still not there.

As Polosi said not long ago about the AHCA:
"Enjoy the suck."

Like to add Cashcoin. 2 deposits 2 dif addies 24 hours still no show.

For the ones who can't login, login via https://www.cryptsy.com/users/balances

Worked for me.

does anybody have problems with withdrawals and deposits ?
i have pendig doge withdrawal,
pending btc deposit,
ticket is opened,

thanks

Getting 'Internal Error' when trying to withdraw bitcoin for the last few hours. Anyone else getting the same or is it just me?

sent doge over to cryptsy 12 hours ago still showing nothing.............

didnt find official cryptsy thread :( on their tweeter is nothing, hope there will be as soon as posible some news from these exchanges..

Sent 1small deposits of EMD to cryptsy on the 9th at 11 am ... still nada

I withdraw infinitecoin from cryptsy. It took 2 days to appear on my wallet. Coinex it takes 1 second. Such difference eh.

I am currently having two issues with Cryptsy:

1. My deposit of 0.75 BTC was not credited to my account, although the transaction can easily be verified in the blockchain.  This has been nearly 48 hours.

2. I have a withdrawal of 61,000 DOGE shown as 'Pending' for over a day.

Any tips?

Guess I'll chime in: Withdrew a bunch of VTC's on Feb. 6th and 7th.... waiting... 12th... still pending still waiting.

Missing ~2.3 million DOGE... deposited 2/11 17:33 it is now 2/13 22:25 and still not even showing pending on their site.  Their support told me yesterday their technical team will look at it and it can take up to 72 hours.  I find this unacceptable and I will be extremely irritated if my DOGE is not showing by then.  Already lost a ton of potential.

Tx ID: 73d81e3c8288385f637b54f965cc1704c5a673232e297299b7ba88b41f7b862b

God, another one of these threads? Give it a rest already. You look through this thread and half of the people complaining respond "oh my problem actually got fixed"...do you think at some point common sense will kick in, or is the sheer thought of such a thing existing merely a fantasy anymore?

This thread was created a month ago.  I didn't make a new one because this one was already here.

The response time from Cryptsy is unacceptable, even if the issue eventually gets fixed.  The issue is not IF the problem gets fixed, it's how long it takes them to fix it.  Duh.

The transaction was showing as 0 confirmations in our wallet. A rescan fixed it. Seems to have posted now

Well if was created a month ago then it should have remained lost in the void. Not a single one of the 30+ cryptsy hate threads has changed a single thing and it's not going to. Know why? Because these "problems" are only affecting a handful of users while the remainder (read as: majority) of their userbase such as myself have, and always have had, smooth transactions. From a developer standpoint, that doesn't constitute a required fix. That means the problems are on the end-user's side, most likely due to the end user's retarded page refreshing and bitching that their deposits/withdrawals aren't instantaneous. ::)

Thank you.  I will update the support ticket.

cthulu1:  I assure you I did not make any mistakes to cause the deposit to show 0 confirmations on Cryptsy's end.  I do not have any Cryptsy hate either.  It is frustrating to have thousands of dollars worth of cryptocurrency in limbo for days and creates a stressful situation for me.  My only beef with Cryptsy is the support response time.  I posted here and it was instant, and I am happy with that, but I would have been happier if I did not have to post here at all.  I don't expect instantaneous withdrawals or deposits, but over 48 hours is quite a bit too long.

Didn't necessarily say you were the one doing the mini-DDoS and such, just that 90% of the complaint threads out there are people saying "OMG WTF DOGE DEPOSIT TAKES MORE THAN 1 HR I LOST SO MUCH MONIEZ CRYPTSY IS SCAMMING HACKZ LOLZWTF I GET 502 ERROR BECAUSE I REFRESH SINCE MY BUY ORDER IS TAKING LONGER THAN 1 SECOND". It's just dumb. I still stand by the point though is, and I'm being level w you here that these threads don't change anything. Sorry to hear that you genuinely are having issues but we all know that like any company that is a REGISTERED company in the United States has to have some level of operating standards to have remained in business this long. People say that the "trust rating" on cryptsy doesn't exist, but I have experienced faster withdraws/deposits/etc the longer I have been an active user there. Their support team gets flooded with emails and tickets constantly, so sometimes they do fall through the cracks yes. You just have to be persistent, or hop on IRC and usually they'll sort you out. :]

They actually fixed my issue right when I posted here.  There's been no one on the support IRC for the past couple days when I've been on, and they can't look at specific accounts there anyway.  I trust Cryptsy, and it was never in doubt that they would resolve the issue for me.  They have always come through in the past.  I just wanted to get it fixed in a reasonable amount of time, and I am grateful they look at the forum here to take care of things like this.

And I agree, people expecting everything to happen within seconds need to take a chill pill.

revivng this thread cause I am having an issue with Cryptsy
I waited too long before posting here, but I was waiting for a reply from them which never occured even after updating my ticket, creating a new one, twitting bigvern, pm BitJohn.
 Original message
"Hello
Is there a problem with my withdrawal, it has been 3 days and still no nxt coin in my wallet, and my balance is still 0 and transaction says "processed"
transaction id
16292271658440563865
I understand that delays may happen, but as a customer I really feel flooded, no interests on the nxt on Cryptsy since and neither on my wallet. professionnalism can be better !
Best regards
whynotbit"
Attached the transaction in question, which I followed via email with Michelle a staff of Cyptsy, advising me to wait until all issues with the wallet solved, and I never had confirmation that the "problem" was solved, so I waited patiently not like many rude individuals but I guess I should have been more reactive) you can check my wallet and see the withdrawal never made it through, and the adress is Correct, as you'll see the first 4000 come from my first withdraw from Cryptsy, and to show my good intentions, I signed up for conirmation account I am not here to  fraud nor to leave.
I hope this will be sorted out asap
Best regards
whynotbit
Processed   TrxID: 16292271658440563865 @ 2014-05-13 21:30:11
Nxt   15012047623381817960   4000.00000000 NXT   Yes   2014-05-13 20:46:42



 Hey
I did a withdrawl of nxt coins  last night, and it says processed on the withdrawal section, but my wallet is not being credited since. Would this be normal ?
transaction id
16292271658440563865
Best regards
Whynotbit
Michelle
said 26 days ago
Hello whynotbit,

Thank you for contacting Cryptsy.
Your NXT withdrawal is in process. It has been received and confirmed. Please
bear with us this will be credited to the withdrawal address you requested to have
this sent anytime soon.
Sorry for the delay and thank you kindly for your patience.

 
Sincerely,
Michelle
Cryptsy.com
                                                             

    Add 2 Factor Authentication

    Official Cryptsy Facebook

    Cryptsy Blog


Michelle's Trade Key
809049c63ce8a8f8c80d432fe04cae6feccbea07
whynotbit
said 24 days ago
Hello
Is there a problem with my withdrawal, it has been 3 days and still no nxt coin in my wallet, and my balance is still 0 and transaction says "processed"
transaction id
16292271658440563865
I understand that delays may happen, but as a customer I really feel flooded, no interests on the nxt on Cryptsy since and neither on my wallet. professionnalism can be better !
Best regards
whynotbit
Michelle
said 24 days ago
Hello whynotbit,

My apologies for the inconvenience. We are currently investigating issues
with the wallet. Withdrawals for NXT is currently offline. Once our tech support is done,
all transactions will be resumed.
Please let me know if you need further assistance.

 
Sincerely,
Michelle
Cryptsy.com
                                                             

    Add 2 Factor Authentication

    Official Cryptsy Facebook

    Cryptsy Blog


Michelle's Trade Key
809049c63ce8a8f8c80d432fe04cae6feccbea07
whynotbit
said 19 days ago
hello,
Still no news after this delay ? Is the issue resolved ?
I am patient (and anyway no other option lol) but I begin to find time a bit long !
Best regards
whynotbit
whynotbit
said 18 days ago
Hello,
I just checked my wallet balance on the block explorer and I still don't see the transaction so it is still pending. I did not answer because your last message was :
Hello whynotbit,

My apologies for the inconvenience. We are currently investigating issues
with the wallet. Withdrawals for NXT is currently offline. Once our tech support is done,
all transactions will be resumed.
Please let me know if you need further assistance.
I waited nicely not to be part of the haters everytime a problem occurs...
Please see to this as fast as you can.
Thx
whynotbit

On the blockexplorer we can see the first 3999 nxt withdraw I made successfully the day before from Cryptsy
I really think they are taking me for a scammer and since no reply whatsoever,  tickets are n° 133658 (pending, being processed) and the second one is 136097 (closed without any answer)
If somebody could help me out with this I would really appreciate it, I don't know where else to post.
Thanks in advance
whynotbit
ps : If needed any other infos I will give them

i hate cryptsy! do not use that website!

Cryptsy has not processed withdrawals for Crypti (XCR) since the new wallet and PoS went online last fall. Requests from multiple holders of XCR have either been ignored or received the form responses mentioned above. I consider the exchange, Cryptsy, to be insolvent as evidenced by the continuing pattern of stalling on withdrawals, and strongly recommend withdrawing any funds people may have there.

There is no excuse for this kind of ineptitude and poor service.

For Satan's sake, you people just revived a thread that's over 1 year old. AFAIK all problems previously reported on this thread were solved by Cryptsy and the thread died (until this stupid bump).

No, the problem with XCR (Crypti) has not been solved for many months and requests by both holders and developers of Crypti have been ignored other than the form responses mentioned here earlier. This thread will be continued to be bumped until the problem is resolved.

Cryptsy is holding mine and other people's property without our permission. Financing their business was never part of any agreement we had.

I will talk to Mullick about the status of the Crypti wallet.... You get the best results contacting support or going into our chat box usually an admin in there. Or PM me if you have done all these things and feel like lets post a bitcointalk thread today...

This had all been tried over the past 6 months with no results. My last email was June. I have asked other members of the Crypti team to join in here so we can get this resolved. Thanks.

Thank you for doing that. We are sending support tickets, emails, tweets since 6 months. A community member of Crypti contacted nearly every single moderator of the chat box. Nothing happened.


The latest client is Crypti v0.3.2. Make sure you use this version. :)

Ok I finally know the issue. Apparently at some point there was an update that changed RPC calls. Crypti is a custom integration and the developer who was working it was let go. I have assigned it to a developer as a priority so should have it fixed up soon.

Great. He can add me on skype if needed. We want to do everything possible to bring this back up! :)

Thank you John!

Pm me your skype name

Why all the hate for Cryptsy. I use and keep using them. Security is good, the company behind it is good...

Would you rather to give your money to scam exchanges?

Look above. They aren't functional, they hold back money, they don't want to change anything.

It has been 2 months since I first posted in this thread on the issue, there still has been no change in the situation, and no contact from Cryptsy to work towards resolving it.

Withdrawal pending for over 3 days now. Opened several tickets and they serve me the same BS all the time, problems, their team s working on it. As soon as I get my BTC, I close down my account. Will never use Cryptsy agan. This comes from a user who s been with them almost 3 years. No more shit.

These fuckers hold my 5 btc withdrawal. It's shown as 'pending' for more than 2 weeks now. I have contacted them on support but all that they did is just asked me to re-submit it. And nothing happened, withdrawal still was pending. I have contacted them again, and they cancelled it again. New withdrawal are pending for 5 days and they started ignore me. I think it's time to say goodbye to my money. Worst exchange ever.

Maybe it's time to create new thread on bitcointalk about cryptsy withdrawal problem? Who knows how many people waiting for their money? Maybe cryptsy totally out of money and gone mtgox?

everybody with withdraw problem, i can help : PM me

crystal ball prediction ... random 'locking of accounts' ... for false personal info ... even if your innocent there will be an iron wall and a forever long line ... bet dollars to donuts big ltc or btc withdraws will 'trigger' this too ;)

anyone tried getting their Reddcoins out of Cryptsy?

I am waiting for the transaction since 2015-11-30 (0.25 BTC)

I've been waiting on a 1 BTC withdrawal since November 23rd.   Every withdrawal gets held up like this now...    No explanation.

Why do they treat their most loyal, long term customers like this? 

I assume not because they want to but because something is seriously not right over at Cryptsy. What that could be I don't know, but can't wait to find out.