Bitcoin Forum

I canceled a 0.05 BTC order, "orden canceled" and make a 0.034 buy order, again the sucessed message, but i dont have the btc or the coins in my account, that was 10 minutes ago, and the transactions are not in my trade history.

Seriously, be paitent, cryptsy is lagging atm. They dont steal anything, whats wrong with you dafuq.

Patience? Here we are talking about money, 10 minutes or not showing the trades its a big problem, only 2 secs of delay can make you lose a lot of money.

It sorts itself out after a while, very laggy at the moment but catches up.

I can understand your frustration - I've been in the same boat a few times  :(

If you cant handle a bit of wait time and some delays at times, then you shouldnt be trading crypto.

By saying this you are implying that it is acceptable to wait 10 minutes to cancel an order?

Seems like they love to lose money and an Exchange stealing coins.

be patient and wait

Sure i can be patient, its not your money.

You think thats bad? I had cryptsy double my order on Quarks back then at its peak and by the time I had to re-pay the negative balances and ended up in a big loss as it went on a huge downward spiral, it got so bad that at one point I couldn't trade and lost BTC. Meanwhile their inadequate support staff disregarded my issue and would not help me out. Many others share the same story, but be patient it will probably return.

They maded millons with this exchange, why they can´t buy more servers to give as a good service?

First off, chill. It's only been 10minutes. Don't be a drama queen and posting stuff with titles like ZOMG Cryptsy is stealin!1!!1

Volumes have increased dramatically over this past week due to the rise of dogecoin. The number of transactions and deposit because of people wanting to buy doge have hammered the Cryptsy servers. They couldn't have seen this coming.

Sometimes I've had to wait an hour.

Are you sure they couldn´t have seen this coming? Come on, the exchange with the biggest volume and they can´t seen it coming?

Yea, its theyre the biggest exchange but it would be stupid of them to have massive amounts of excess capacity when there isn't a need for it. It's only been a few days since volumes have gone up. It may take awhile for them to rent more servers for their site.

What is more cryptsy is not adding new coins. I am looking for alternative I guess, because they dont give a f**k

Yes, cryptsy is annoying as hell and yes I agree with you that 1 second can make a big difference in trades. This is the crypto world we live in right now, unfortunately there is no better alternative yet.

For all of those crying and complaining about people that are upset with Cryptsy, how do you expect people to actually TRADE on an EXCHANGE when the site you're using (and paying fees into) is holding funds for 10 minutes or more?

My funds have been scurried away into some back hole in Cryptsy for 20 minutes as I watch the price of LTC go down.

Anyone who has ever made real money off of real sites like BTC-E know that Cryptsy makes it impossible for any true trading to be done. The site is horrible. Remember December when there were over 100 complaints from customers on their forum and not a single response from Bigvern as to an update.

Some customers waited 2-3 weeks for their money to be returned. How can anyone on this forum call this level of service acceptable? Those people that praise Cryptsy must be on their payroll.

BTC-E all the way, Cryptsy can sink into the abyss...

The only thing I am implying is sometimes when cryptsy/coinex is getting hammered you have to wait.  And if you come to btc forums to complain and call scam on it you have other issues other then your delayed transactions.

It is usually way more productive to put in a ticket than rant on the forums but here we go.

We have 20 new servers going in this week. Many online already.

We already have beaten our record trading day of 406k trades and we will likely hit 600k trades today. So its pretty evident we are adding servers non stop. The issue is as we add capacity seems traders trade faster and more frequently not to mention we are still adding new users at about 3000 a day. Currently 140,000 users on Cryptsy.

We have also added 4 more support agents today alone and have more being hired. Sorry if you have had a delay we are working to get to you.

Its your problem not our. We are paying you A LOT of FEE, so if you cant offer a good service, make it free till it works like suposed to.

What I dont get is all the money they do make, they need some hardware to keep up with demand. I see it as poor projecting on what is needed for the future.

Yes sometimes you need to wait, but days? I mean come on hundreds of confirmations? Yeah and in the mean time you watch the coin you mined raise and then crash and burn. Leaving you in the hole usually.

Poor Projecting? 60 days ago we had 17k users we now have 140k users. I would have called you mad then even if you were right. What I can say is we now project for triple what we got its just a matter of catching up.

i sent some DVC to Cryptsy and appeared after 29 hours in my dashboard.. even with a carrier pigeon they would arrive faster.. :))

60 days ago you had btc earning for fee, now you have 10 times that earning... So if you were not so greedy you had used that money for make it work fine.

I massive investment has gone into manpower and resources. Sixty days ago the fees hardly paid to keep the lights on.

0.30% of fee its a fucking very high for EACH trade... and you said you don´t have money? Hahahaha, come on.

Its the standard fee on all the exchanges. How much do you think just our bandwidth costs? Lawyers? Employees? Office Space? Compliance reviews?

Enough to not have a better sever ;) joking.

Hahahah, do you really want me to believe your only income are the fee? What about the millons of coins that developers paid to you for listed they alt coins? Come on, we are not stupids.

Hrmmm your obviously mistaken about our listing process. You see we list mostly all the coins we can so why would you pay us to get listed? Now mind you we cannot add 40 coins in a day but 3 every other week sure. We just try to pick the ones we think will be the most popular.

Cryptsy was started by a mining pool that became an exchange the goal was to no get ripped off in over the counter trading when tryin to trade alts other exchanges would not carry. Hey turns out it was a good idea.

I've waited for hours after cancelling. Before I cancelled a sell and it was more than an hour before the funds returned. Cryptsy is lagging again.

Did you contact support?

alts.bit

made for Cryptsy ....  ;)

@BitJohn I can say your support is terrible on cryptsy, and at one of the most critical times where people have been stiffed, including myself. What can you say to the fact that many people have lost money due to your server negligence, system delays, balance issues? Was it my fault that I placed an order at night and somehow it got doubled, and I could not cancel and was left with negative balances that I had to pay out of my own pocket? Is that fair, no. I almost sought out legal aid because despite your server crashes and system malfunctions it is not my fault as a trader to bear crytpsy's faults. Yeah for those two weeks what did I get? Automated messages telling me to audit my account (which did not work) and my account unable to trade for a portion of that which made me go crazy thinking I've been scammed, which technically I did. Cryptsy must really be enjoying their profits, as im sure their system is running a lot better.

Here is what happens when a hot product is posted to a popular or to popular deal sites. The site lags or crashes, and people "lose money" because they were unable to buy the cheap product while it was in stock. It doesn't matter how big the site is, Dell, Walmart, Amazon, they all get hit at times.

Cryptsy adding more servers and staff will definitely help for most occasions, but they will never be able to prevent mad rushes.

Well I would not go that far, they need income to upgrade. The problem is I dont care too much for the site going down without any kind of explanation, specially for upgrades or maintenance.

Did walmart crash on black Friday? Most those sites have very very little down time. I might remind you that those sites listed are NOT EXCHANGES where you buy and sell online. Can I go down the street with my doge coins at a shop and trade them in? Nope. Granted Amazon is online only, but really, you can not even compare and exchange site to an online store.
Now if you had used like the DOW as an example, you would have shot yourself in the foot because many ugly things happen when that goes down.

Just cancelled my Lot sell orders, they showed up in my account in under 10 seconds.

just cryptsy being cryptsy.  ::)

I lost 1btc on the cite because they froze my balance while one of the coins I was holding was being dumped. When the dump was over I got my coins back, I had a good time watching my money go bye bye... but until another alt exchange pops up we have to deal with their inadequacies

Dealing with their inadequacies out of our own pockets? Yeah lets deal with that for now. Not like cryptsy cares, but if it was their own money im sure they wouldn't hesitate. You're lucky if we get a response.

The point is that those sites are exponentially larger than the startup Cryptsy, and they still go down at times and people still "lose money" as a result. So no matter how big Cryptsy gets, they will still go down when server demand outstrips server supply.

That's the problem, support is not respondig my ticket. It's been three days...

ITT: Wolf Rainer not understanding basic business.

Your balance has returned? Cause I'm having the same problem since yesterday 23/01/2014

It has been 5 days since cryptsy lost over 30k of my DOGE coins after a cancelation.

...More than patient...

It's not like people are investing with a company that I was able to withdraw 2 bitcoins and another guy withdraw *60* bitcoins that weren't ours. If I were the other guy I'd have kept the 60. :)

What incompetence, but thanks for the 2 btc.

I've been trading on cryptsy for a while now and I am pleased so far. I can really notice the addition of new servers. Trading speed increased a lot and deposits/withdrawals show up more quickly. Also, there where never any coins missing/stolen that I know of. Again, I am pleased with cryptsy. ;)

Posting an allegation as serious as this without any legit proofs is baseless and speaks how mature you're, OP.

Are you serious? This is an 'allegation' to you? Have you ever used Cryptsy before? When it's bad, it's very very bad and people get very upset.

Also, questioning his maturity just made your post very irritating. Uncalled for and extremely irritating.

Go find some other forum for that cliched craptalk.

I done few trades few minutes back and all done and showing in my account I think there is no problem with this