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Economy => Service Discussion => Topic started by: dingoKoin on January 27, 2014, 11:21:21 PM



Title: Sent 1.5M DOGE to DGC address on BTER.COM (Happy Ending!!!)
Post by: dingoKoin on January 27, 2014, 11:21:21 PM
Hi,

I made the horrible mistake of sending 1.5M DOGE to a DGC address on BTER: the addresses are almost identical and the rows are on top of eachother on the balance page. I don't know, I was tired and distracted...

I did some research and there is an easy way to recuperate my coins (proven), but it is a manual operation that needs to be performed on BTER side.
They must extract the private key from the DGC wallet and import it into the DOGE wallet. It is a trivial operation that takes a few seconds.

ex:
  • on DGC wallet:
    • walletpassphrase __passphrase__ 120
    • dumpprivkey DJT6dnvD4w8JHv1tR7DBQmPHmPYzUr85zU
  • on DOGE wallet:
    • walletpassphrase __passphrase__ 120
    • importprivkey __generated_key__

I have implored their support person to help me, using all kinds of arguments, but to no avail. They argue that they have no time and it requires too much work. I have offered them a 200K reward if they would do it, which largely compensates the small effort to accomplish these operations.

I know for example freeworm is part of the BTER staff and I hope he will read this post. Any other ideas on how I can convince BTER to help me are welcome.

I'm totally messed up by this event because DOGE was the first crypto I've mined for weeks and weeks...

Any advice or help welcome!
dingoKoin


Here's how I screwed up:

Addresses with identical structure:
  • DGC address: DJT6dnvD4w8JHv1tR7DBQmPHmPYzUr85zU
  • DOGE address: DJmjrEMVfqFQQvoMzXcMLd3kD39vixQXBk

https://i.imgur.com/VvNXFce.png?1


Title: Re: Sent 1.5M DOGE to DGC address on BTER.COM
Post by: GhostGum on January 28, 2014, 12:31:35 AM
Quote
They argue that they have no time and it requires too much work.

It would take them 30 seconds to ssh into the server, dump the dgc privkey for your address, import the dumped dgc privkey into doge clent, then send contents of doge address  to the doge address linked to your bter account

I wonder if they are intending the theft of them.
May i ask what what was the dgc address you sent them to?
When you look at that address on dogecoin block explorer there should show the receiving transaction of your dogecoin?
Any send transaction would mean they ahve already taken the 30 seconds to recover your coins.. but instead of sending to you, just stolen them.


i guess scamcoins like doge don't actualy have any actual developers, just a bunch of marketing/pumping scammers and a search/replace function,  thus never thoguht or knew how to ensure the address generation algo was uniq from dgc (which already had the da bit more than just the starting D which dgc was already using) , The result being that the dogecoin client well just send them to the dgc address because it is also a valid dogecoin aaddress.


Title: Re: Sent 1.5M DOGE to DGC address on BTER.COM
Post by: dingoKoin on January 28, 2014, 12:57:35 AM
It would take them 30 seconds to ssh into the server, dump the dgc privkey for your address, import the dumped dgc privkey into doge clent, then send contents of doge address  to the doge address linked to your bter account

I've told this to the guys on the support mail and gave them the exact operations. To no avail so far.

Quote
I wonder if they are intending the theft of them.
May i ask what what was the dgc address you sent them to?
When you look at that address on dogecoin block explorer there should show the receiving transaction of your dogecoin?
Any send transaction would mean they ahve already taken the 30 seconds to recover your coins.. but instead of sending to you, just stolen them.

http://dogechain.info/address/DJT6dnvD4w8JHv1tR7DBQmPHmPYzUr85zU

It seems the coins have not yet been redeemed and there are no other operations from that address. I'm still hopeful they are not dishonest but just need to get their notion of "support" straight. They make money on every trade I make at their place, it's not like it's free service. Sure, man, it's my fault and I'm all to blame but they can fix this in a few seconds if they wanted to.


Title: Re: Sent 1.5M DOGE to DGC address on BTER.COM
Post by: GhostGum on January 28, 2014, 05:48:30 PM
yeah you wouldnt think they would risk bad rep for the exchange for and loose all the trade fees just to steal some pocket change compared to fee revenue.
Maybe they go a bit more complex process to access the keys,  tsuch as tight securty measures could make it not so simple to (the coin privkeys would would hopefuly be locked down well, maybe the manual operation he'd need to perfor actual means travel to the server for local console access, or travel to location of ssh login key for coinadmin account. Send him a reminder  every week or whatever so he won't forget it, and hope he'll recover them when i gets the chance.... or adds your email to spamfilter/


Title: Re: Sent 1.5M DOGE to DGC address on BTER.COM
Post by: Juxtapose913 on January 28, 2014, 06:48:45 PM
Has the transaction been confirmed in your wallet?

If not, try deleting your blockchain and restoring an older wallet.dat


Title: Re: Sent 1.5M DOGE to DGC address on BTER.COM
Post by: byt411 on January 28, 2014, 06:51:45 PM
LOL, good luck getting them back, they will tell you the wallet got corrupted or something, but instead regains the coins and keeps them for themselves.


Title: Re: Sent 1.5M DOGE to DGC address on BTER.COM
Post by: dingoKoin on January 28, 2014, 06:57:28 PM
Has the transaction been confirmed in your wallet?

If not, try deleting your blockchain and restoring an older wallet.dat

Yep. Blockchain address above. The only thing that'll fix it is if BTER performs the operation I mention in opening post.


Title: Re: Sent 1.5M DOGE to DGC address on BTER.COM
Post by: freeworm on January 28, 2014, 07:48:34 PM
Bter won't touch it until a technician has time to fix it for you.
Just send an email and contact with the English customer representative on skype and leave all your username, the coin address.
It won't be solve soon since all the technicians are quite busy now and it's the most important holiday (Spring Festival) in China.


Title: Re: Sent 1.5M DOGE to DGC address on BTER.COM
Post by: dingoKoin on January 28, 2014, 07:59:32 PM
Bter won't touch it until a technician has time to fix it for you.
Just send an email and contact with the English customer representative on skype and leave all your username, the coin address.
It won't be solve soon since all the technicians are quite busy now and it's the most important holiday (Spring Festival) in China.

all done. I don't mind waiting, i'm just waiting for a clear response.


Title: Re: Sent 1.5M DOGE to DGC address on BTER.COM
Post by: Pugwalker on January 28, 2014, 08:04:18 PM
i feel for you bro
gl getting them back


Title: Re: Sent 1.5M DOGE to DGC address on BTER.COM
Post by: kache on January 28, 2014, 08:20:31 PM
Good luck, mate!


Title: Re: Sent 1.5M DOGE to DGC address on BTER.COM
Post by: hallad on January 28, 2014, 10:11:49 PM
Told you before to threaten them with legal measures. Even drafted a text for you



Quote
Dear Customer Service,

I have contacted the Chinese authorities via my embassy.

I have referred them to your ICP number: 备13031100号.
I have also contacted the permanence of the Peoples' Bank of China (PBoC) who have guaranteed me they will look into this issue.

I have received from both positive feedback that this financial mishap will receive a swift response from your side. I trust that they are right and that no further procedure will be needed.

I have given you the exact procedure below on how to repair this inconvenient situation.
Many thanks in advance for your collaboration.

xxx


Title: Re: Sent 1.5M DOGE to DGC address on BTER.COM
Post by: byt411 on January 28, 2014, 10:25:01 PM
Told you before to threaten them with legal measures. Even drafted a text for you



Quote
Dear Customer Service,

I have contacted the Chinese authorities via my embassy.

I have referred them to your ICP number: 备13031100号.
I have also contacted the permanence of the Peoples' Bank of China (PBoC) who have guaranteed me they will look into this issue.

I have received from both positive feedback that this financial mishap will receive a swift response from your side. I trust that they are right and that no further procedure will be needed.

I have given you the exact procedure below on how to repair this inconvenient situation.
Many thanks in advance for your collaboration.

xxx

Well you must think they are stupid, the Chinese Authorities would do nothing -_-


Title: Re: Sent 1.5M DOGE to DGC address on BTER.COM
Post by: stompix on January 28, 2014, 10:35:22 PM
Told you before to threaten them with legal measures. Even drafted a text for you



Quote
Dear Customer Service,

I have contacted the Chinese authorities via my embassy.

I have referred them to your ICP number: 备13031100号.
I have also contacted the permanence of the Peoples' Bank of China (PBoC) who have guaranteed me they will look into this issue.

I have received from both positive feedback that this financial mishap will receive a swift response from your side. I trust that they are right and that no further procedure will be needed.

I have given you the exact procedure below on how to repair this inconvenient situation.
Many thanks in advance for your collaboration.

xxx

This won't even make them laugh. =)))))
Are you a 7 yo?


Title: Re: Sent 1.5M DOGE to DGC address on BTER.COM
Post by: hallad on January 28, 2014, 11:29:12 PM
Well, maybe you should read a newspaper from time to time


Title: Re: Sent 1.5M DOGE to DGC address on BTER.COM
Post by: stompix on January 28, 2014, 11:30:38 PM
Well, maybe you should read a newspaper from time to time

And you should start reading one.And not the comic section.
Do you even have a clue what's the role of the PBC and what is the situation here?


Title: Re: Sent 1.5M DOGE to DGC address on BTER.COM
Post by: MPOE-PR on January 29, 2014, 12:02:52 AM
Sure, man, it's my fault and I'm all to blame but they can fix this in a few seconds if they wanted to.

You should probably meditate on these statements for a while. Think about what they mean, not what you'd like them to mean.


Title: Re: Sent 1.5M DOGE to DGC address on BTER.COM
Post by: dingoKoin on January 29, 2014, 09:46:05 AM
Sure, man, it's my fault and I'm all to blame but they can fix this in a few seconds if they wanted to.

You should probably meditate on these statements for a while. Think about what they mean, not what you'd like them to mean.

I can readily see that your "Hero" status is not only due to your post count but also to a good dose of wisdom. I have indeed meditated upon this again and I am quite reconciled with the idea that I am the sole actor and responsible for my negligence and my losses.

However, on a more wordly and pragmatic level (and I would never ask you to stoop down so low), I'm am still vain enough as to expect some kind of support from a platform on which I have traded abundantly and, thereby, for which I have generated significant profit. I acknowledge that this can be viewed as a vain expectation, stemming for naiveness or even, for some, stupidity. But, awaiting some higher form of wisdom (of the kind you seem imbued with) in the same way as I am reconciled with the idea that I have lost 1.5M doge, I am ready to lose much more just to get BTER to acknowledge my claim.

I'm letting the matter rest for the Chinese New Year, but they'll hear from me again after that.


Title: Re: Sent 1.5M DOGE to DGC address on BTER.COM
Post by: byt411 on January 29, 2014, 06:12:41 PM
Sure, man, it's my fault and I'm all to blame but they can fix this in a few seconds if they wanted to.

You should probably meditate on these statements for a while. Think about what they mean, not what you'd like them to mean.

I can readily see that your "Hero" status is not only due to your post count but also to a good dose of wisdom. I have indeed meditated upon this again and I am quite reconciled with the idea that I am the sole actor and responsible for my negligence and my losses.

However, on a more wordly and pragmatic level (and I would never ask you to stoop down so low), I'm am still vain enough as to expect some kind of support from a platform on which I have traded abundantly and, thereby, for which I have generated significant profit. I acknowledge that this can be viewed as a vain expectation, stemming for naiveness or even, for some, stupidity. But, awaiting some higher form of wisdom (of the kind you seem imbued with) in the same way as I am reconciled with the idea that I have lost 1.5M doge, I am ready to lose much more just to get BTER to acknowledge my claim.

I'm letting the matter rest for the Chinese New Year, but they'll hear from me again after that.

What a nice guy. However, they will hear from you, but you probably won't hear from them. Anyway, keep us updated!


Title: Re: Sent 1.5M DOGE to DGC address on BTER.COM
Post by: warmking on January 30, 2014, 05:15:20 PM
this dgc address is exist as doge addreshaves,so the question is who own this address,is the bter?as i know,some bter issues just because you guys dont know chinese,just language problem.exactly like chinese dude have some problems in english website.and actuly,i helped lots of people get  them problem solved,you just say chinese to chinese website ,say english to english website.

i think bter is better than i thought because they always helpful when i ask them for help in chinese.but some english website like cryptsy just not so good.cryptsy holding my IFC for some days,support says it will be solved soon yesterday,they were lying.now,i just trust more bter than cryptsy.

if bter own the address ,maybe i could help,if you will.
 


Title: Re: Sent 1.5M DOGE to DGC address on BTER.COM
Post by: dingoKoin on January 30, 2014, 06:07:05 PM
this dgc address is exist as doge addreshaves,so the question is who own this address,is the bter?as i know,some bter issues just because you guys dont know chinese,just language problem.exactly like chinese dude have some problems in english website.and actuly,i helped lots of people get  them problem solved,you just say chinese to chinese website ,say english to english website.

i think bter is better than i thought because they always helpful when i ask them for help in chinese.but some english website like cryptsy just not so good.cryptsy holding my IFC for some days,support says it will be solved soon yesterday,they were lying.now,i just trust more bter than cryptsy.

if bter own the address ,maybe i could help,if you will.
  

Hi warmking. Thanks for your message and your proposal. Actually nobody owns the address yet (it's just one of billions of potential addresses). But bter *could* easily own the address by (see first post):

1) exporting the private key from the DGC wallet (dumppriv key __address__)
2) import the private key into the doge wallet (importprivkey __generated_key__)

like this:


  • on DGC wallet:
    • walletpassphrase __passphrase__ 120
    • dumpprivkey __address__
  • on DOGE wallet:
    • walletpassphrase __passphrase__ 120
    • importprivkey __generated_key__

I'd be grateful if you could help and perhaps send a word in Chinese to their support line. If I recuperate my coins through your help I'll give you a generous reward. I'll send you my bter username in PM.

Thanks again for your assistance.




Title: Re: Sent 1.5M DOGE to DGC address on BTER.COM
Post by: dingoKoin on February 18, 2014, 05:05:05 PM
Happy epilogue to an imbroglio

freeworm, the BTER representative on this forum, just announced me a brief (but oh so relieving) PM: Processed!!

The BTER-team has recuperated the DOGE that I had mistakenly sent to my DGC address. They have performed the fix (specified in OP) on their wallets and sent the DOGE back to my account. I couldn't help letting out a howl of joy at my office desk at work.

My DOGE have been in limbo for close to a month and not a day had passed by where I had not thought about them with a sense of remorse and guilt. I had lost them at a time when BTER and the whole "Middle Kingdom" were preparing the Chinese New Year. If I was not aware before of the importance of that festival in China, now I know it is much more important than our own New Year celebration! The festivities in China last for over a week, during which hardly anybody works! My requests and supplications met a Chinese wall of rebuttal. After a first wave of frustration and anger, I realized I had  the wrong approach and state of mind. After all, I didn't want revenge, I wanted my coins back. I understood that I had to be persevering and patient.

So here we are, close to a month later, and I'm a rich shibe again. BTER has generously declined any kind of reward. I will give the reward I had offered them to some initiative on http://foundation.dogecoin.com/.

I would like to warmly thank the BTER support team and freeworm. They have now also separated the DGC and DOGE wallets by a safe distance on the user's balance sheet, so it is much less likely that someone else will make the same mistake I made. Other than this regretful episode, I had always found BTER a more responsive and user-friendly exchange than the others I had been using. I will continue to use them as my platform of choice. I had never encountered the usual quirks I met elsewhere (endless deposit and withdrawal times, negative balances, ... - you know who I'm talking about ;) )

I've exchanged messages with somebody who was in the same situation as I was but on another trading platform, Cryptsy. For the moment they have refused to help him, but I hope that, inspired by this precedent set by BTER, they will change their minds and offer this user the support to which he is entitled.

Thanks again to BTER and also a big thank you to warmking who has interceded for me in Chinese.





Title: Re: Sent 1.5M DOGE to DGC address on BTER.COM
Post by: byt411 on February 18, 2014, 05:31:45 PM
Happy epilogue to an imbroglio

freeworm, the BTER representative on this forum, just announced me a brief (but oh so relieving) PM: Processed!!

The BTER-team has recuperated the DOGE that I had mistakenly sent to my DGC address. They have performed the fix (specified in OP) on their wallets and sent the DOGE back to my account. I couldn't help letting out a howl of joy at my office desk at work.

My DOGE have been in limbo for close to a month and not a day had passed by where I had not thought about them with a sense of remorse and guilt. I had lost them at a time when BTER and the whole "Middle Kingdom" were preparing the Chinese New Year. If I was not aware before of the importance of that festival in China, now I know it is much more important than our own New Year celebration! The festivities in China last for over a week, during which hardly anybody works! My requests and supplications met a Chinese wall of rebuttal. After a first wave of frustration and anger, I realized I had  the wrong approach and state of mind. After all, I didn't want revenge, I wanted my coins back. I understood that I had to be persevering and patient.

So here we are, close to a month later, and I'm a rich shibe again. BTER has generously declined any kind of reward. I will give the reward I had offered them to some initiative on http://foundation.dogecoin.com/.

I would like to warmly thank the BTER support team and freeworm. They have now also separated the DGC and DOGE wallets by a safe distance on the user's balance sheet, so it is much less likely that someone else will make the same mistake I made. Other than this regretful episode, I had always found BTER a more responsive and user-friendly exchange than the others I had been using. I will continue to use them as my platform of choice. I had never encountered the usual quirks I met elsewhere (endless deposit and withdrawal times, negative balances, ... - you know who I'm talking about ;) )

I've exchanged messages with somebody who was in the same situation as I was but on another trading platform, Cryptsy. For the moment they have refused to help him, but I hope that, inspired by this precedent set by BTER, they will change their minds and offer this user the support to which he is entitled.

Thanks again to BTER and also a big thank you to warmking who has interceded for me in Chinese.





Well, congratulations! But just to note, they gave it back when prices are now low and doge forking and block having... -_-


Title: Re: Sent 1.5M DOGE to DGC address on BTER.COM
Post by: dingoKoin on February 18, 2014, 06:32:20 PM

Well, congratulations! But just to note, they gave it back when prices are now low and doge forking and block having... -_-

Thank you!

You know, prices come and go. The future is not foreseeable. The price could go much higher or it could go to zero. What's sure is that I won't sell my DOGE for a long time. Now even less than before. They now have a sentimental value to me :)

I know a lot of people for whom DOGE was the first crypto and myself with a modest rig I was early on the train and consider myself lucky. I'm not a DOGE fanatic but i do believe it's among those rare events that take unforeseen proportions and makes a lot of people happy.

I'm just enjoying the moment. I bought a nice bottle of whisky and i'm going to order a nice dinner for my girlfriend. Who cares about base calculations? :)