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I've just read this comment on another website:

my idex account was "hacked" even though my pkeys were offline and i never got hacked till 2015 until i used this idex scam , it was only 600$ that i wanted to buy some dips, got too naive trusting this shitty exchange and trading there
i deserved it . i am 100% sure i didnt get phished hacked or anything , because i am an infosec student and i had all the precaution (only precaution i didnt take was taking off exchange the tokens, bad mistake) however it is idex fault it is a scam, u can or not believe but i think they are involved, 300,000 $ of total scams on this address all coming from idex funds, first rule of crypto, never keep funds on exchange, moreover if is a shitty exchange, beware biz, IDEX IS A SCAM, a pajeet got scammed for 16k
https://www.youtube.com/watch?v=Q9PSDN_1HWk [Embed] lots of ppl got "hacked" , is not an hack idex is involved in this shit for sure, 1.5m cap exchange fuck off , i totally deserve it because i am smarter than this, but man, this shit exchange is involved inthis shit for sure, NEVER GOT HACKED IN 4 YEARS , 2 weeks of idex, hack, strange? 300,000 $ linked to the scammer, all coming from idex.. strange?? IDEX SCAM
0x5e578a71736308594b98e980e32b5554b2bb4150

[...]

DO NOT USE IDEX there is a bug that records the private key entry allowing sniffing through sslstrip while loading happens , plus the private key it can be retrieved through cookies forensics as well


Anyone got any news?
Idex telegram is unoperative.

Do you search the IDEX exchange directly on Google?
Both the first and second places for Google search solutions are phishing links, though both eventually point to the real IDEX exchange.

Not new, there are also some reports and complains like that few months ago.

I didn't know on how it happened but whenever you guys an exchange like IDEX, use it with metamask.

The guy on the video said there's someone who's using a remote access on the idex network, probably its his wallet and got his private key.

IDEX is a decentralized exchange so how it can be controlled by someone, unless he accessed the wallet itself.

That's my guess that someone stole his private key.

The scammer/hacker got $94,000 = 222 ETH and that's a lot. I'll take this as a warning and will be more careful from my trades there.

It didn't happen to me, that is just a comment I found on another website.

I am aware of the phishing links; if that is the reason why these people lost their funds it wouldn't be as bad as if there is actually a private key sniffing issue as they mentioned.

It is a decentralized exchange, and maybe he/she were scammed by a fishing link. I always use MetaMask to connect to any DEX, and it'll keep our wallet safe, than using Private key.

idex is a decentralized exchange so i don't think they can access your wallet,to protect your wallet make sure you visit only original website of idex and bookmark its for future visits,use metamask for any decentralized exchange

I never got negative news about IDEX, but I have heard that this exchange is not entirely decentralized, information on their whitepaper also explains that IDEX is a semi-decentralized exchange

May be you probably entered the wrong link which would have been a phising site. Yeah we can never be too careful sometimes things like this happens with all the guard you could have placed. Sorry for the lost.

Glad i have transferred all of my amounts from idex to the my private wallet. It looks like there was a bug. but i have been getting a little ethereum in my idex wallet just disappeared. it looks strange.
I will never try to use it again and thanks for this awareness thread very useful.

It is incredible how many useless comment show up thanks to signature campaigns.
Well at least that bumps the thread I guess.



Once again:
IT IS NOT ME WHO LOST THE FUNDS

Learn to read.

IDEX exchange is a secure and secure way of dealing, but to get there, your computer and internet connection must be secure!
Any errors (if any) will affect all the tokens associated with that address!

I have never experienced anything like that while using Idex, but I think that is because someone stole your private key so that the thief can access your full idea via metamask.
be careful in installing any program on your computer, it could be that pirated computers have been inserted with malware

I haven't hear any bad news about idex , i don't think is a scam they are secured and protect your private key , i made different transaction on it

I don't understand...how can a decentralized exchange can be hacked? It's all based on blockchain..correct?
Can someone tell me more?

3 ways.
1. man in the middle attack: someone creates a phishing clone website, people get in, keys get stolen the moment they are entered
2. bugs that allow key sniffing
3. website getting hacked, key sniffing

I didn't know that how is possible. If we found any difficulty like this, we can search and discuss about this matter. By the way, this issue is not occurred still.

though i bookmark and shortcut all the exchange on my system desktop, i still use a very reliable Internet security antivirus to help me detect phishing website. I have seen it block many for recently even from some links i opened from my email.  IDeX is  a decentralized such as Etherwallet itself, it cannot be compromised unless you are ain't careful and get phished.

indeed almost all the exchangers are actually less safe I guess. then, if you keep the coins, it's not on the exchanger. Better save it in a place that is safe. Because of this danger once you hodl, let alone for long.

Sadly, nowhere is safe to keep your coins. Even doing the 22 step super-paranoid security procedures aren't 100%. I've used IDEX with no issues but not for any sizeable trades. But definitely prefer DEX to centralized exchanges in principle.

why can that happen, I also often trade in idex and this makes me afraid and more careful, in my opinion you might be exposed to phishing links and also may have to use metamask to anticipate this to happen

just to understand...in this kind of exchange, the private keys, are preserved in the blockchain itself?

I'm also afraid when I have to enter the private key when I open the Idex site. to anticipate if my private key is stolen, I always use a different wallet address to store assets without ever entering the private key to any site. so I made a wallet address specifically for trading on idex, fd, ed, and other decentralized trading sites.

I have used idex for many months and my account has never been compromised. I used all the options available to trade with including entering my private key and there hasn't been any loss whatsoever!

did you hit the right website? there are many links that almost the same of the real one.
i have been into idex and my tokens there are still safe.
i am not keeping much tokens there but still never got hacked.

I don't like IDEX because this is dump market for new altcoin. But why him do not use metamask when login on IDEX ? Private key is not recommended way using Ethereum wallet.

I have used the IDEX almost exclusively for the one coin I trade.  I have never personally had this issue and have had nothing but successful trading with IDEX.  The support staff is also always available at Telegram. 

As you said, IDEX is a decentralized platform. I think it's like Forkether or Etherdelta. This is not safe. Be careful when trading on these market.

Idex is like etherdelta and forkdelta we need to enter our private keys . That's it is very risky way to trade our tokens. Next time be careful to inter the exchange site and always go to the cmc to find a exchange to enter the right portal of exchange not a pishing site.

I do not think so . Currently my assets on the idex are still safe. I still frequently trade my cards on idex. I think the problem is somewhere on your computer, you may have installed malicious programs on your computer and exposing your account information on idex.

Idex is safe but be sure you enter the right portal not a fake portal in exchange. Idex is very risky to use because of the use of private keys were our tokens is stack.

I have not had this issues either using the IDEX or Fork Delta.  Doesn't mean it didn't happen however I believe someone most likely got to his private keys somehow.  I would recommend to take this issue to their staff.  They will shut the IDEX down if there is a major hacking issue. 

He might have been click the 1st and second, that is why he got hacked. My friend was recently at your own shoes but when I asked him what did he do- he answered I search it from google and I laughed at him saying it was a phishing site he had clicked. Be careful out there when searching- always triple check or more than that when clicking sites you want to go with. This is money we are talking and we can't lose our wits about it.

Maybe IDEX is not as decentralized as they promise? Something like Bancor? Due to their centralization hacker stole a lot of coins from Bancor?
But who knows, I think that phishing attack is the most possible.

No one exchanges is safe, they can be hacked at any time. The hacked person is use private key, hacker can stole it and send his token. Using metamask or ledger, trezor to protect your money.

This is a decentralized platform. So no one stands out responsible for the loss on this epidemic. So choose the reputable places to trade

for idex itself it is quite easy to use,
but Idex does not use 100% decentralization, maybe 50%

Actually I'm surprised that there are so many hack cases on IDEX. I didn't have any problems with decentralized exchanges, and I use them often. Maybe these people became a victims of phishing?

In reality no exchange is really 100% safe.  It's why I always recommend to keep the majority of your coins stored in your own hardware or cold wallet.  Even the biggest exchanges are prone to being hacked, no system is 100% safe.  If you are using an exchange only transfer a portion of your coins each time to protect yourself.

Thanks for the heads up.   I was actually trading PCL last night on the IDEX and all my funds moved safely through the system.  I'm monitoring the Telegram channel but not much talk on it over there. 

I have a separate wallet for which I will issue tokens if I want to sell on the delta and whether this is on IDEX

I have been using IDEX for quite a long time now and I still didn't get any trouble on using it. Maybe there is something you need that did resulted for you to be hacked.

I do not know IDEX is safe or secure, but I think the problem he encountered is that hackers have hacked into his account and taken away his money. But I do not think this is a bug at IDEX, but how he can secure his account

Yes, you're right there really are phishing links and people who do not know about it are becoming victims of fraudsters. You need to be very careful and carefully check the sitelink on which you plan to enter data.

I don't really understand IDEX.  It seems like it never logs you out. Or is it just me.  I set up an account, but I am hesitant to fund it.  That said, there are ERC20 tokens that trade on IDEX and nowhere else...

When using the dexes we must have to be very careful. Holding tokens in exchange is very dangerous. Little mistake enough to lose our coins. Sometimes they aren't our faults. I also saw some bad complaints about IDEX by users. But people still hold their tokens in exchange wallets. Best thing hols your tokens in MEW or other related wallets. But you have to forget the transactions fees. But I think forgetting the small fees is good than the lost whole invested coins. I'm feeling positive at least one person learn something with these results.

as well as on another decentralized exchange (etherdelta) I would not risk and come from my wallet (the risk of break is great, the author himself is to blame)

This is really weird. I've used Idex very many times and i never had a bad experience. That commnent could ve a false one from someone who just wants to hurt the reputation of Idex, or he just got phised somehow.

Your question makes no sense.
But if you are asking me whether idex actually intends to record private keys entered - then the answer is no.

i'm sorry, maybe i haven't enough knowledge to understand.
It's that i believed that decentralized exchanges were more safe than normal exchanges..

In general, IDEX can be called an improved version of the EtherDELTA exchange. There is a more refined and unloaded interface, and the problem with access to the account is also fixed. You can notice a slowdown in work. The only negative, in my opinion, the lack of good and promising crypto currency on IDEX. Good reliable exchange.

I use this exchange for a long time. I do not even miss the opportunity to bargain with new coins, which only just came out there. I like IDEX

Dude maybe you joined another airdrop token and you forgot to gave eth address instead you gave private key. Just be careful next time you login or sharing otherd bout your eth address.

index is a decentralized market that is useful for exchanges, and it protects your wallet from all cheating and you have to block it so that it is quickly accessed and there are also ideas that say it's not safe, it depends on everyone using its services.

I don't see anything unsafe about Idex.  What u do is connected to metamask. I don't understand my private directly on any decentralized exchanges.  The safest way is to use metamask. So next time  you use an decentralized  exchange like Forkdelta, Etherdelta, idex etc,  import your wallet to metamask  and connect to the exchange.

Add the name of the exchange to the browser bookmarks and click here. All search requests are issued at the first places phishing sites that steal your passwords and access to your wallet is in the hands of thieves.

Do you check the spellingbof the idex. Because there are lot of idex when you search it in a google. There idex.org , idex.com and etc that start with idex. It will be best if you visit or search first the social media of a exchanger to verify the correct link

I usually transfer the token I want to exchange on IDEX to a new wallet and conduct the transaction on IDEX. I feel unsafe when dealing on decentralized floors. I think the best way to link Metamash wallet to trading on IDEX, is a very safe way for investors.

Most of the people who get scammed, actually didn't get scammed by the exchange itself.
The most common way people get scammed is through phishing links.
I just roll my eyes at someone that lost money because of this.
It's so simple to safeguard yourself against this.

As far as IDEX having weaknesses in it's platform that hackers can exploit, I'm pretty sure it does.
All exchanges do, centralized or decentralized.
I understand fully that I take risks whenever I trade.

But also, to think that IDEX is a scam because someone lost 16,000 dollars is laughable.
That is small money compared to how much they make through fees.
Why one earth would IDEX throw it away to purposeful take a measely 16k?

I didn't read any news about that.. however it's months since first etherdelta hack that I use every decentralized exchange only with my ledger nano s or metamask.

I also thought so, some time ago I transferred a few coins to the kuchoin but they didn't come in my kuchoin wallet, now I'm a little worried about this exchange.

While it's technically possible for IDEX (or any website) to be hacked the way that ED was, we reviewed our security and ensured 2FA was in place and updated, as well as all server keys. Also, the way IDEX is technically structured, it would be much more difficult to pull off before we noticed and shut down the site.

He might enter the fake exchange, not idex, but like idexx.. there are few good apps even in google chrome, which detects fake or real web addresses, I will not say the name, but surely you can find it and that tool is very helpful. With that one your risk of entering to the fake web page is lower and I guess that guy did that, like entering to fake MEW wallet and leaving your private keys to hackers, the same thing likely happened with idex here.

I have been using idex and other decentralized exchanges for along time now and have never hard issues of hacking,  one thing we should try to do is to be sure of any link before we click.  Hackers and  criminals are in the habit of sending phishing links around and when  you ignorantly click k on it and import your private key then your funds are stolen.  But you can also play safe by using metamask extention.  If you are using an android phone download yandex browser  then connect metamask,  if  system you can use chrome to connect.  Then each time you want to trade in idex you import your private key to metamask and not directly to the exchange site.

Who is "we"?
Are you part of the Idex team?

IDEX is the exchange floor, in my opinion, is very safe because I have done a lot of transactions on it. But there is one thing I fret that linking the wallet MEW directly on the website will lead to the disclosure of private key in the future. So to be safe, you should store cryptos on hardware wallet instead of on MEW when dealing on IDEX.

OKay if you didn't give your private key to others maybe you showed others your API Key. Instead holding some coins in a decentralized exchange why not keep it on Hardware wallet or hot wallet.

You need to have a safe and secure internet connection in order to use IDEX. The exchange itself is a safe one though.

As if not believing in reading the link, but not being able to do much just monitoring and proving the incident yourself.
Hope it doesn't happen to me.

I think every market has a high level of security.
but there is also a gap in each of these high security.
I rarely hear someone hacked into their market account.
it might be affected by phishing or someone already knows about the privacy of his account.
Idex opened a wallet with PV.
it's very easy if someone else gets our PV information.

IDEX is safe and secured trading site maybe you enter the wrong one, just be careful next time when you enter the trading site go to coinmarketcap first and search the exchange for security purposes.

I think the IDEX exchange is safe, but the trade volume is way too short to be considered. Of course, at the choice of the exchange, the safeguarding of assets must be the highest priority. Then you will see the capital of the exchange and you will see the amount of the investment, the trading volume is too small compared to other exchanges, it is too burdensome to trade and it seems that it takes too much time to trade once.

There has been many news and reports claiming hacks in various exchange sites. So, it’s always better to use exchanges with good security like Binance, Bitfinex etc. even though people are constantly advised to check for anything suspicious, hackers always find a way to get through them. Maybe it’ll be another lesson for new investors out there.

I have two wallets, one is for keeping all the coins and the other is for exchanging in IDEX. I have read the comments about this issue many times and I decided to insure myself in any cases.

Idex Exchange  i think safe  brother, i have use idex for a long time ago to sell and buy token there, until now i never  get problem from idex exchange  :)

IDex is a decentralized trading platform. In fact, it's more professional and rewarding than FD or ED. I used IDex trohg for a while without much hindrance. Please consider using private key or better by unlocking with Json file.
Sometimes idex is annoying with updates and delays. But it is still a good trading platform.

Oh, it is not good news, i don't prefer to use IDEX and now will be more careful with this exchange. And will use metamask only. Thank you for information.

I agree with your suggestion because IDEX is a good exchange and as long as your private key is offline, I do not think they it can access your information because it is decentralized but I you have learnt from this mistakes and it would not happen again. I also use this exchange and I do not have any problem with it because my funds are safe but I also know that it is not good to keep coin on an exchange for long, it is better to store it in a wallet.

Too much blame for a Decentralized exchange. You cant say that you are a perfect cautious man on your entire life on where there would always be a mistake on our part why we do experience problem unless if had been proved out. We have seen lots of instances about redirection of IDEX into other phishing sites which causes for you to expose keys but since you do mention that you are smart then I presume you had missed out possible instances of hack. Wont you consider that someone might do have your keys on other ways? not on idex alone but also into your storage itself.

IDEX is a decentralized exchange system and it is secure way of dealing. It may happen because someone might stole your private key so that they can access to your idea via metamusk. Also may be your internet connection was not secure or maybe you visited to some other scammed link! So be careful while installing software in the computer.

I don’t think they can access your wallet if you had visit the original site of IDEX. This is a decentralized exchange. I prefer you to use metamask.

It’s a decentralized exchange. I think he/ she scammed for the fishing link. I always try to use meta mask that connect to any kinds of desk. It will keep our wallet safe than we can use is as a private key.

I think you visit the wrong link which is a phishing site. You should find the right site and bookmark it. And you can use matamask. It is good for any decentralized exchanges.

I never heard this kind of things about IDEX. It is really secure platform and I have used this several times. Maybe you go through a phishing site. I am extremely sorry to hear your loss.

There are many phishing links out there  when you  search for idex on Google,  kindly ensure to check the right one before inputting your private key,  idex has been safe  all this while and it's still safe,  do not click on any different link apart from the original link

I want to tell you how I looked for a link to a market exchange, namely by visiting the https://coinmarketcap.com/  and looking for the market that we will visit, this helps you to find an exchange instead of using a search engine and maybe this is one of the tips so that we do not fall on pising sites.

That's can access on your wallet and really it's risky for your wallet. So, hope you will be careful about phising and safe with your wallet.

IDEX is decentralized exchange. So they can get access to your wallet.Need to be aware and be secure from phishing.

Hope you faced phising link. So need to be careful next time and make sure about link as it phising or not.

very terrible. so decentralized exchange is not safe, idexx should be responsible for this problem, because we import the private key there. I think idex is better than etherdelta and forkdelta, but the fact is they are the same and just as annoying.

So far, I have no problems with IDEX and etherdelta/forkdelta as decentralized exchanges for that matter. I just always make sure that I am accessing the right site and there are no warnings whatsoever that it is not secure just like what happen to myetherwallet site few months ago. OP said that he is sure he was not phished and he just keep his coins in the exchange which is not a good idea as we know that keeping the coins in an exchange is not secure so maybe the wallet that the exchange was using is hacked that's why his funds are gone with it.

Maybe you became a victim of some phishing website all Malware links. They might have caused this issues. You must report this problem to IDEX technical support team. Also, be very careful from next time.

The chances are the users might be exposed to phishing links. If there are still doubts in the air, it will be better to not to use IDEX.

IDEX is a decentralized exchange which required private key. So I never use it. You need to be very careful .

IDEX is a secure exchange and the transactions are always safe and secure. But you do need a have a secure internet connection free from malware and bots in order to avoid difficulties.

this tbh
why would it be safe if you put your private key?
You literally can't be sure your funds are safe if you do not use trezor/ledger nano, just get one mate

IDEX is safe until now. I never had a problem using this exchanges...
This guy who you said is just unlucky, maybe he visits the IDEX phishing site and never check the right IDEX website URL before. Also, why he doesn't use metamask ? it's very risky to login the exchanges without the metamask...

This is absolutely her own fault...

I have used IDEX before but I'm not sure if it is still safe. I only use it to exchange coins that are only available to be sold there and I have never kept any of my altcoins there. It's also not an exchange that you would trust because it's not very popular to a lot of users or traders here.

I have been using it for more than 5 months but till now, i have never faced any problem with the exchange and most of the coin listed in IDEX are ethereum based coins. If ethereum blockchain transaction are very fast then automatically idex transactions will be fast.

For most tokens that can't be sell in much bigger and well known exchange idex is the alternative ways, it's really hard to entrust your money with decentralized site like this as you don't have any idea what can be done without your knowledge, though I haven't experienced any similar things like this but it's something that we need to check out.

I use IDEX often and have never had such a problem. Hardware wallet ( ledger nano s) directly opened IDEX and I use it easily

Pretty good, A good exchange for the successful ICO and listed at the first exchange. There are a lot of altcoin pumping or pump every day, Very suitable to earn a profit. I just do not like IDEX at a few things: The interface does not really attract users and the fees are quite high

I also enjoy data services for the exchange of Idex. In principle, never as yet had no problems. But I do not leave my funds there and do not bind my wallet to the service, but use another account, another wallet.

This is because he is an intelligent person. I'm probably also smart - I use a separate purse for IDEX, I keep tokens on a cold purse and use a separate computer for this. Simply, I have repeatedly encountered acquaintances who store their keys in one file with a purse address. If you do not mind, autumn is easy to confuse.

Of course it is good strategy but for etherdelta for example. Idex is safety and you don't need to use a separate computer or wallet

Occasionally, decentralized exchange such as IDEX or Etherdelta often have reports of hacking while trading on it. I think the hacked case is because you do not go to the site of the exact exchange, please avoid  the habit when using any trading platform to google search, it is easy for you to go to the fake page and the results are stolen tokens. Using Idex with metamask  to enhance the security please.

This should be everyone doing though it consume some eth for gas but still we can sleep like a baby every night. We all know importing our private keys aren't secured but of course sometimes we need to use DEX so this will be the least that we can do to avoid losing of funds. I'm actually a fan of ED and Forkdelta and luckily it smoothly work for me.

About the safety of this exchange is nothing bad I can not say. But I use it for about a year and no embezzlement or other fraudulent acts on me didn't happen. The exchange is quite convenient for new users . I recommend to all beginners and colleagues.

Using idex with Metamask is the safest way to protect your wallet. If you go to the fake Idex page which is attacked by DOS, the metamask will display the red Flag. Its  the great way to avoid the scam or stolen private key

how this exchange can be unsafe, if it is decentralized, it means that it is not controlled by anyone. Therefore, it will be very difficult to steal our money in my memory on the stock exchange, the problems of nebylo

Bump! recently many of my friends got same issue, their token stolen after using idex. Anyone have more info please explain here

I haven't successfully traded at IDEX. I used to wanna transfer the coins to IDEX to sell them. However, the transfer was not successful and i gave up eventually.

until now I still trade dio idex there are even a number of tokens that have been around for almost a year and are still safe and I think our friends are on a phishing site and I suggest you if you want to enter an idex exchange. marketcap coins to open them and save the link

Yes, you right if we want to use IDEX or any other exchange site  and we can use metamask as secondary security of our wallet then  use it, because using metamask your wallet is safe while connecting in any exchange sites to buy and sell altcoins.

What does the error says? most of the traders here can't say anything bad about IDEX and most of it are all positive. And the incident that happened to what OP wants to address is different from others experience. There's someone claiming that he has lost his ETH and a guy hacked the wallets sent to another wallet. Just be careful whenever you are trading to any exchange, everything on internet is vulnerable.

IDEX minimum transaction 0.15ETH. Recently, there have been some issues with GAS fees. Try to document the error message for sharing and community help. Except for this, I have not encountered any obstacles with the IDEX on the trade.

If that news are real, i guess no one will trading on IDEX, but actually until now idex still have good volume on their platform, and also there's so much user still using IDEX

IDEX is a decentralized exchange .so i feel worry to use it. Someone can controll my account. There are also some reports like that.

I can not believe that this exchange has such serious problems. I used it many times to sell tokens and I never had any problems with it once.

I had the same problem 4 days ago , and they don´t do nothing. Identique modo operanti. I think is the same exchange who do that. In my case only 1000$. If you know a solution send me message. The tokens are now in the address with a value of 30.000.000 $.

There are many people who have a very bad experience with the IDEX but it is because maybe they made some mistakes. At the same time, there are many people who are very happy with the IDEX exchange because of their support system very active when we face any problem.

I have been using the IDEX platform for a long time, I like the IDEX integration work with the ledger nano s and I have never had any problems