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Title: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: fuckpay on July 12, 2019, 04:08:08 AM Hello, from a friend in chat room, I knew Freewallet.org where I could conveniently exchange cybermoney only by registering. I believed that BTC would appreciate on July 10 so I transferred 190000 USDT in total on July 9 and successfully exchanged the money into 15.2 BTC. Website: https://live.blockcypher.com/btc/address/3MYY7addBQNQn4DW8Bz2FRUNdsexLKt88D/
When I tried to transfer the 15.2 BTC out of Freewallet.org, the website reminded me of “Error in transaction fields”. I did not know why this happened so I tried for many times. https://imgur.com/BdaWsdz (https://imgur.com/BdaWsdz) I got the following email from them, Quote We’d like to inform you that our security system has detected suspicious activity on your account. In case it was a hacking attempt, we had to temporarily suspend withdrawals from your account – this way your funds will be absolutely safe, and the access will be restored once the verification procedure will be finished. There’s nothing to worry about – Freewallet will gladly guide you through this standard procedure and will restore the access to your account shortly. To verify your identity, we’ll need some of your personal information. Please reply ‘Yes’ to this email in order to agree. In our terms and conditions that every user accepts when setting up an account, you can find out more details about the verification procedure. Also, you can check our privacy policy here. Rest assured – your funds will remain on your account untouched, and you can always check your balance. Thank you for your understanding, and we are looking forward to hearing back from you! It is ridiculous that I can provide correct Email confirmation, 2-factor authentication and PIN code but the website reminded me of” detected suspicious activity on your account. In case it was a hacking attempt, we had to temporarily suspend withdrawals from your account”. The website require me to provide my personal information. Is Freewallet.org a wallet? Why does it require me to provide my personal information like an exchange? I do not want to provide but the price fluctuation of BTC is huge. I have no time to communicate with them so I have to compromise and provide Freewallet.org with my personal information. https://imgur.com/XvtzB6X https://imgur.com/fwhDDjh For fear of Freewallet.org having more reasons to refuse me, I contacted a professional translation agency to translate my personal information, and sent it to them again. They told me to wait for their approval. But I haven’t received any news up to now. I have emailed them several times to speed up my information review, but they only told me to wait. Now the price of Bitcoin has fallen, so that I have lost USD 30,000 on Freewallet.org. I hereby warn everyone that please do not use Freewallet.org. I just want to get my money back now. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: TryNinja on July 12, 2019, 04:12:50 AM I've PM'ed his account here about this post. Let's see what he has to say.
Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: Freewallet on July 12, 2019, 07:18:29 AM Hello,
As per our terms and conditions, we are authorized to perform the verification procedure: https://freewallet.org/terms (please read the 5th paragraph) However, we are making sure to have our customers' accounts verified as soon as it is technically possible. In your case, the risk-scoring algorithm has detected suspicious activity. For security reasons, we are not able to reveal all the details of this process. Thank you for preparing the requested documents; we'll definitely get back to you today. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: Slow death on July 12, 2019, 01:20:23 PM But I haven’t received any news up to now. I have emailed them several times to speed up my information review, but they only told me to wait. Can you tell us how long you've been waiting for their response? and did you buy USDT using your bank card? Sorry for my ignorance, I just want to understand what option you used to buy those USDT Hello, As per our terms and conditions, we are authorized to perform the verification procedure: https://freewallet.org/terms (please read the 5th paragraph) However, we are making sure to have our customers' accounts verified as soon as it is technically possible. In your case, the risk-scoring algorithm has detected suspicious activity. For security reasons, we are not able to reveal all the details of this process. Thank you for preparing the requested documents; we'll definitely get back to you today. from what I saw, you are anonymous: https://freewallet.org/about and I do not see any license issued by any government that gives you authority to request documents from your clients, what authority do you need to report your wallet activities? because I'm not seeing another reason for you hold OP funds, and do not talk about your TOS, that this is already tiring Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: Freewallet on July 12, 2019, 01:35:03 PM from what I saw, you are anonymous: https://freewallet.org/about and I do not see any license issued by any government that gives you authority to request documents from your clients, what authority do you need to report your wallet activities? because I'm not seeing another reason for you hold OP funds, and do not talk about your TOS, that this is already tiring Our guidelines are compliant with international AML regulations and standards. That's the main reason why this procedure is in place. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: fuckpay on July 12, 2019, 03:39:33 PM from what I saw, you are anonymous: https://freewallet.org/about and I do not see any license issued by any government that gives you authority to request documents from your clients, what authority do you need to report your wallet activities? because I'm not seeing another reason for you hold OP funds, and do not talk about your TOS, that this is already tiring Our guidelines are compliant with international AML regulations and standards. That's the main reason why this procedure is in place. I received your reply and provided my personal information again according to your request. Please handle it as soon as possible! You will only request information from customers endless it? Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: Patatas on July 12, 2019, 05:34:55 PM I received your reply and provided my personal information again according to your request. Please handle it as soon as possible! You will only request information from customers endless it? Create a Flag against the service and I'll support it. It absolutely disgusts me to see what has crypto come upto. You need document verifications to have access to your wallet? From a company whose team is anonymous? Op, you're an idiot to be using such scam service in the first place!I've left a negative rating on their account as I don't trust a wallet service that asks for KYC. , How does the risk-scoring algorithm work? Mind sharing the pseudo code? In your case, the risk-scoring algorithm has detected suspicious activity. For security reasons, w are not able to reveal all the details of this process. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: marlboroza on July 12, 2019, 07:06:15 PM It absolutely disgusts me to see what has crypto come upto. With all these regulations sooner or later every service will ask for personal information. You need document verifications to have access to your wallet? From a company whose team is anonymous? Op, you're an idiot to be using such scam service in the first place! I can't say it wasn't expected:Quote Buy cryptocurrency with a credit card on Freewallet [...] You may be asked to provide some information about yourself — that is our payment provider’s requirement. Quote How to buy crypto in the wallet [...] You may be asked to provide some information about yourself — that is our payment provider’s requirement. Quote Documents https://freewallet.org/buyTo get crypto, you have to prepare some personal information. We are required to take these precautions to comply with “Know Your Customer” (KYC) and “Anti-Money Laundering” (AML) regulations. We will use your data for verification purposes only. -------------------- In your case, the risk-scoring algorithm has detected suspicious activity. For security reasons, we are not able to reveal all the details of this process. Our guidelines are compliant with international AML regulations and standards. I don't really understand this. Was it because of security issue ("suspicious activity") or AML?That's the main reason why this procedure is in place. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: AdolfinWolf on July 12, 2019, 07:23:58 PM How does the risk-scoring algorithm work? Mind sharing the pseudo code? Sounds like a Changelly-esque case to me, "do a big transaction and we ask for your identification out of the blue". Where really, they're hoping the customer never provides any docs.In your case, the risk-scoring algorithm has detected suspicious activity. For security reasons, we are not able to reveal all the details of this process. Aka, we cherry picked you because you deposited a large amount of money. And really, AML? He is transferring USDT -> BTC. How could he possibly be laundering money?Thank you for preparing the requested documents; we'll definitely get back to you today. This is a nice way to lose all credibility as a "custodial" wallet. If you had any. Code: In case of Your breach of the Terms, <...> in our sole discretion and without liability to you, with or without prior notice: They've written their own carte blanche to dupe customers whenever they want to. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: legendster on July 13, 2019, 01:49:52 PM I just checked the freewallet app and realized they do not even give the "wallet's" private keys to the users. This should have been the first red flag. Shame that such an established named had to resort to such trickery.
@OP Create a flag which says "This user violated a casual or implied agreement with me, resulting in damages" I will support it. I have also seen some of the past abuses that were similar to this incident. I will never trust this wallet again. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: Freewallet on July 14, 2019, 06:37:24 AM Our guidelines are compliant with international AML regulations and standards. That's the main reason why this procedure is in place. [/quote] Reveal of suspicions activity implies we'd act within the frames of the AML regulations. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: Freewallet on July 14, 2019, 06:40:23 AM I just checked the freewallet app and realized they do not even give the "wallet's" private keys to the users. This should have been the first red flag. Shame that such an established named had to resort to such trickery. @OP Create a flag which says "This user violated a casual or implied agreement with me, resulting in damages" I will support it. I have also seen some of the past abuses that were similar to this incident. I will never trust this wallet again. As a custodial service, we chose not to share private keys with individual wallet addresses. As you can see, we always provide step-by-step assistance should any claim be addressed. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: Freewallet on July 14, 2019, 06:43:46 AM The last sentence is particularly worrisome. I'm not sure if this is normal in the industry, but how can this company be both the investigator, jury, and executioner, is this even legal? Would you mind sharing what led you to this conclusion? As per our terms and policy, we have the right to put suspicious activity on hold. It is the common practice of financial entities nowadays. As for the investigation, we are always available to all requests of public authorities and further cooperation. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: marlboroza on July 14, 2019, 09:28:57 AM As a custodial service, we chose not to share private keys with individual wallet addresses. As you can see, we always provide step-by-step assistance should any claim be addressed. So the name is misleading and freewallet is not a wallet, rather some kind of financial institution? Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: AdolfinWolf on July 14, 2019, 01:23:52 PM The last sentence is particularly worrisome. I'm not sure if this is normal in the industry, but how can this company be both the investigator, jury, and executioner, is this even legal? Would you mind sharing what led you to this conclusion? As per our terms and policy, we have the right to put suspicious activity on hold. It is the common practice of financial entities nowadays. As for the investigation, we are always available to all requests of public authorities and further cooperation. Per your TOS you have a motive to ask as much customers as possible for KYC documents, as you state that if *you* think a customer has commited fraud, you can seize their assets. Who are you to determine what's fraud in the first place, and not something like a trusted third party? and how can you then claim the "fraudulent money". One can argue that that is your actual business model (Which is highly immoral imo.) Idk. It just seems like there are no checks and balances. Another reason not to use your service. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: LFC_Bitcoin on July 14, 2019, 01:50:08 PM Looks like they have form for this type of behaviour. Similar in April 2019 - sum 120,000 USDT
https://bitcointalk.org/index.php?topic=5128260.0 Release the OP’s money Freewallet or you’ll get a shit storm of negative trust & you’ll get a flag against your account. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: Freewallet on July 15, 2019, 07:47:06 AM As a custodial service, we chose not to share private keys with individual wallet addresses. As you can see, we always provide step-by-step assistance should any claim be addressed. So the name is misleading and freewallet is not a wallet, rather some kind of financial institution? We are a digital wallet. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: Freewallet on July 15, 2019, 07:48:32 AM Hello, from a friend in chat room, I knew Freewallet.org where I could conveniently exchange cybermoney only by registering. I believed that BTC would appreciate on July 10 so I transferred 190000 USDT in total on July 9 and successfully exchanged the money into 15.2 BTC. Website: https://live.blockcypher.com/btc/address/3MYY7addBQNQn4DW8Bz2FRUNdsexLKt88D/ When I tried to transfer the 15.2 BTC out of Freewallet.org, the website reminded me of “Error in transaction fields”. I did not know why this happened so I tried for many times. https://imgur.com/BdaWsdz (https://imgur.com/BdaWsdz) I got the following email from them, Quote We’d like to inform you that our security system has detected suspicious activity on your account. In case it was a hacking attempt, we had to temporarily suspend withdrawals from your account – this way your funds will be absolutely safe, and the access will be restored once the verification procedure will be finished. There’s nothing to worry about – Freewallet will gladly guide you through this standard procedure and will restore the access to your account shortly. To verify your identity, we’ll need some of your personal information. Please reply ‘Yes’ to this email in order to agree. In our terms and conditions that every user accepts when setting up an account, you can find out more details about the verification procedure. Also, you can check our privacy policy here. Rest assured – your funds will remain on your account untouched, and you can always check your balance. Thank you for your understanding, and we are looking forward to hearing back from you! It is ridiculous that I can provide correct Email confirmation, 2-factor authentication and PIN code but the website reminded me of” detected suspicious activity on your account. In case it was a hacking attempt, we had to temporarily suspend withdrawals from your account”. The website require me to provide my personal information. Is Freewallet.org a wallet? Why does it require me to provide my personal information like an exchange? I do not want to provide but the price fluctuation of BTC is huge. I have no time to communicate with them so I have to compromise and provide Freewallet.org with my personal information. https://imgur.com/XvtzB6X https://imgur.com/fwhDDjh For fear of Freewallet.org having more reasons to refuse me, I contacted a professional translation agency to translate my personal information, and sent it to them again. They told me to wait for their approval. But I haven’t received any news up to now. I have emailed them several times to speed up my information review, but they only told me to wait. Now the price of Bitcoin has fallen, so that I have lost USD 30,000 on Freewallet.org. I hereby warn everyone that please do not use Freewallet.org. I just want to get my money back now. Hi! Thanks for providing all the requested info! The hold on outgoing operations in your account has been released after completion of the verification procedure on July 12th. Please check your account and let us know if you have any questions. We'd like to ask the moderator to update the title to 'Solved' - thanks! Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: Freewallet on July 15, 2019, 07:55:55 AM Well that's exactly my point. Per your TOS you have a motive to ask as much customers as possible for KYC documents, as you state that if *you* think a customer has commited fraud, you can seize their assets. Who are you to determine what's fraud in the first place, and not something like a trusted third party? and how can you then claim the "fraudulent money". One can argue that that is your actual business model (Which is highly immoral imo.) Idk. It just seems like there are no checks and balances. Another reason not to use your service. We don't claim certain action to be a fraud but our duty is to prevent the possibility of illegal activity. Working in the legal field, we have to be very well aware of the nature of financial operations going through our wallet. It also means being able to provide viable documentation once a request from public authorities comes. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: Freewallet on July 15, 2019, 08:01:33 AM Looks like they have form for this type of behaviour. Similar in April 2019 - sum 120,000 USDT https://bitcointalk.org/index.php?topic=5128260.0 Release the OP’s money Freewallet or you’ll get a shit storm of negative trust & you’ll get a flag against your account. The referenced issue has been resolved: please see our post as of April 13 https://bitcointalk.org/index.php?topic=5128260.20 Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: gentlemand on July 15, 2019, 08:36:31 AM Create a Flag against the service and I'll support it. It absolutely disgusts me to see what has crypto come upto. You need document verifications to have access to your wallet? From a company whose team is anonymous? Op, you're an idiot to be using such scam service in the first place! I've left a negative rating on their account as I don't trust a wallet service that asks for KYC. It's one of the very few wallets that's custodial. Why anyone would use something like that is beyond me but it's not a case of downloading some software. You're giving them your money and they're 'looking after it' which means they'll spring this on you whenever. Not casting aspersions on OP, but I can well believe dim people with questionable funds would look at something like this and think it's a softer touch than an exchange. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: LFC_Bitcoin on July 15, 2019, 10:22:28 AM Looks like they have form for this type of behaviour. Similar in April 2019 - sum 120,000 USDT https://bitcointalk.org/index.php?topic=5128260.0 Release the OP’s money Freewallet or you’ll get a shit storm of negative trust & you’ll get a flag against your account. The referenced issue has been resolved: please see our post as of April 13 https://bitcointalk.org/index.php?topic=5128260.20 Will you be resolving the issue referenced in this thread? I would be very worried if I was the OP. Surely it’s up to the police/government to decide somebodies fate & if they’ve committed some kind of fraud or crime. Your job is to allow a customer / user to have access to their funds. If you haven’t had a subpoena why are you restricting the OP? Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: Freewallet on July 15, 2019, 10:43:17 AM Looks like they have form for this type of behaviour. Similar in April 2019 - sum 120,000 USDT https://bitcointalk.org/index.php?topic=5128260.0 Release the OP’s money Freewallet or you’ll get a shit storm of negative trust & you’ll get a flag against your account. The referenced issue has been resolved: please see our post as of April 13 https://bitcointalk.org/index.php?topic=5128260.20 Will you be resolving the issue referenced in this thread? I would be very worried if I was the OP. Surely it’s up to the police/government to decide somebodies fate & if they’ve committed some kind of fraud or crime. Your job is to allow a customer / user to have access to their funds. If you haven’t had a subpoena why are you restricting the OP? Hi, the resolution of this case is in the thread you linked. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: bitmover on July 15, 2019, 10:52:43 AM Freewallet,
The problem for me is the lack of transparency. When the user deposited 190.000 usdt, there was no warning. He wasn't warned that "you will need to do kyc to withdrawal that amount" If you were a transparent service, you would refuse to receive such amount until he does kyc, not refuse to withdrawal. It's easy, just make a pop up asking how much the user wants to transfer before showing the public address to receive. It is very comfortable for you to comply with all regulations while you are holding someone else's money, isn't it? Why didn't you said that upfront? And no, writing that in the guidelines or whatever is not being transparent Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: Freewallet on July 15, 2019, 10:57:28 AM Will you be resolving the issue referenced in this thread? I would be very worried if I was the OP. Surely it’s up to the police/government to decide somebodies fate & if they’ve committed some kind of fraud or crime. Your job is to allow a customer / user to have access to their funds. If you haven’t had a subpoena why are you restricting the OP? Sure, we've already done on Friday's evening. We appreciate it if the OP could update the title accordingly. Usually, illegitimate acts are taking a few seconds to take place whereas our focus is prevention. In fact, our procedures are one of the fastest on the market. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: Freewallet on July 15, 2019, 11:00:38 AM Freewallet, The problem for me is the lack of transparency. When the user deposited 190.000 usdt, there was no warning. He wasn't warned that "you will need to do kyc to withdrawal that amount" If you were a transparent service, you would refuse to receive such amount until he does kyc, not refuse to withdrawal. It's easy, just make a pop up asking how much the user wants to transfer before showing the public address to receive. It is very comfortable for you to comply with all regulations while you are holding someone else's money, isn't it? Why didn't you said that upfront? And no, writing that in the guidelines or whatever is not being transparent Thank you for making the point. We are considering the possibility to add the warning. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: Zicadis on July 15, 2019, 07:59:06 PM This is disgusting! I will wholeheartedly support the flag. 15 btc is about $177000 in today's price and Freewallet thinks it is okay to hold user funds hostage like this? This is crony conmanship at its best!
Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: r34tr783tr78 on August 23, 2019, 02:53:31 AM If this issue was indeed solved I would like to see some evidence of that. The OP hasnt been active for more than a month but this isnt evidence that he was able to withdraw his money. Freewallet pointed to this thread https://bitcointalk.org/index.php?topic=5128260.20 but I see no evidence of a resolution of the problem reported on this thread. I just supported the flag against freewallet. If they are legit they sure have abusive and non transparent practices. They cant just decided arbitrarily to whom they are going to demand documents under a mysterious and never explained "suspicious activity". As a minimum they should state some kind of amount that would trigger the block on the account and verification.
Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: Freewallet on August 23, 2019, 07:16:58 AM If this issue was indeed solved I would like to see some evidence of that. The OP hasnt been active for more than a month but this isnt evidence that he was able to withdraw his money. Freewallet pointed to this thread https://bitcointalk.org/index.php?topic=5128260.20 but I see no evidence of a resolution of the problem reported on this thread. I just supported the flag against freewallet. If they are legit they sure have abusive and non transparent practices. They cant just decided arbitrarily to whom they are going to demand documents under a mysterious and never explained "suspicious activity". As a minimum they should state some kind of amount that would trigger the block on the account and verification. Hi! There is a message on April 16th from OP who confirmed his case has been resolved, please check again. We cannot disclose more information than is available on our website under Terms of Use and Case Processing. There is a possibility of going through the verification procedure which is not dependent on the amount of funds in the account. Again, we cannot give any more details than are avaliable on our website. We also strongly advise for the OP not to post the steps we make in verifying account ownership online. We have written to the OP of this post about the resolution via email. Hopefully, he posts an update. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: Intradaytrader on August 23, 2019, 08:07:18 PM If this issue was indeed solved I would like to see some evidence of that. The OP hasnt been active for more than a month but this isnt evidence that he was able to withdraw his money. Freewallet pointed to this thread https://bitcointalk.org/index.php?topic=5128260.20 but I see no evidence of a resolution of the problem reported on this thread. I just supported the flag against freewallet. If they are legit they sure have abusive and non transparent practices. They cant just decided arbitrarily to whom they are going to demand documents under a mysterious and never explained "suspicious activity". As a minimum they should state some kind of amount that would trigger the block on the account and verification. Hi! There is a message on April 16th from OP who confirmed his case has been resolved, please check again. We cannot disclose more information than is available on our website under Terms of Use and Case Processing. There is a possibility of going through the verification procedure which is not dependent on the amount of funds in the account. Again, we cannot give any more details than are avaliable on our website. We also strongly advise for the OP not to post the steps we make in verifying account ownership online. We have written to the OP of this post about the resolution via email. Hopefully, he posts an update. Is this your official bot on telegram ???? @FreeWallet_Orgbot Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: TryNinja on August 23, 2019, 09:42:45 PM Is this your official bot on telegram ???? I doubt. Can’t find anything about this anywhere. Only a random bit.ly shorten link.@FreeWallet_Orgbot Where did you find this? There is a high chance is a scam bot trying to make people deposit to later steal them. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: Intradaytrader on August 23, 2019, 10:42:05 PM Is this your official bot on telegram ???? I doubt. Can’t find anything about this anywhere. Only a random [Suspicious link removed] shorten link.@FreeWallet_Orgbot Where did you find this? There is a high chance is a scam bot trying to make people deposit to later steal them. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: rosezionjohn on August 24, 2019, 05:02:46 PM @FreeWallet_Orgbot I tried searching also and here's what I found @freewallet_support_botI don't think they have an official telegram channel so those bots are most likely created to defraud also. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: Freewallet on August 24, 2019, 05:58:31 PM If this issue was indeed solved I would like to see some evidence of that. The OP hasnt been active for more than a month but this isnt evidence that he was able to withdraw his money. Freewallet pointed to this thread https://bitcointalk.org/index.php?topic=5128260.20 but I see no evidence of a resolution of the problem reported on this thread. I just supported the flag against freewallet. If they are legit they sure have abusive and non transparent practices. They cant just decided arbitrarily to whom they are going to demand documents under a mysterious and never explained "suspicious activity". As a minimum they should state some kind of amount that would trigger the block on the account and verification. Hi! There is a message on April 16th from OP who confirmed his case has been resolved, please check again. We cannot disclose more information than is available on our website under Terms of Use and Case Processing. There is a possibility of going through the verification procedure which is not dependent on the amount of funds in the account. Again, we cannot give any more details than are avaliable on our website. We also strongly advise for the OP not to post the steps we make in verifying account ownership online. We have written to the OP of this post about the resolution via email. Hopefully, he posts an update. Is this your official bot on telegram ???? @FreeWallet_Orgbot Hi! No, this is not ours. If you'd like to contact us via instant messaging, you can write to our live chat on the website - we always have someone monitoring it. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: burnhardzx1 on March 15, 2020, 04:13:27 AM I sent the verifying documents to freewallet.. how long it usually takes? i need my funds because of corona virus.. they lockdown my city :( please help..
Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: Freewallet on March 15, 2020, 06:22:21 AM I sent the verifying documents to freewallet.. how long it usually takes? i need my funds because of corona virus.. they lockdown my city :( please help.. Hi! Sorry to hear that. The verification period does not take long if all requested documents are provided. Please share your support ticket number for us to check. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: burnhardzx1 on March 15, 2020, 12:15:23 PM I sent the verifying documents to freewallet.. how long it usually takes? i need my funds because of corona virus.. they lockdown my city :( please help.. Hi! Sorry to hear that. The verification period does not take long if all requested documents are provided. Please share your support ticket number for us to check. ticket number is 207926 Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: BornBlazed on March 15, 2020, 12:45:51 PM I will never use FreeWallet. Thanks for the warning.
Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: Freewallet on March 15, 2020, 01:54:09 PM I sent the verifying documents to freewallet.. how long it usually takes? i need my funds because of corona virus.. they lockdown my city :( please help.. Hi! Sorry to hear that. The verification period does not take long if all requested documents are provided. Please share your support ticket number for us to check. ticket number is 207926 Thanks for sharing. We'll get to the ticket once our security dept starts reviewing the documents. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: burnhardzx1 on March 16, 2020, 02:38:41 AM I sent the verifying documents to freewallet.. how long it usually takes? i need my funds because of corona virus.. they lockdown my city :( please help.. Hi! Sorry to hear that. The verification period does not take long if all requested documents are provided. Please share your support ticket number for us to check. ticket number is 207926 Thanks for sharing. We'll get to the ticket once our security dept starts reviewing the documents. Any updates? :( Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: Freewallet on March 16, 2020, 01:17:56 PM I sent the verifying documents to freewallet.. how long it usually takes? i need my funds because of corona virus.. they lockdown my city :( please help.. Hi! Sorry to hear that. The verification period does not take long if all requested documents are provided. Please share your support ticket number for us to check. ticket number is 207926 Thanks for sharing. We'll get to the ticket once our security dept starts reviewing the documents. Any updates? :( Hello, Thank you for your cooperation. You may resume the activity on your account. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: lordxenu on March 22, 2020, 10:24:32 AM @Freewallet
Hello, I started using Freewallet a day ago and also got suspended for suspicious activity just a few hours later. I submitted the requested documents but Im worried that it wont get unlocked based on what I am reading in this thread. I do need access to my Funds urgently. could you please help me get it resolved in a reasonable amount of time. My Ticket number is 209204. Regards Rupert Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: Freewallet on March 22, 2020, 10:42:16 AM @Freewallet Hello, I started using Freewallet a day ago and also got suspended for suspicious activity just a few hours later. I submitted the requested documents but Im worried that it wont get unlocked based on what I am reading in this thread. I do need access to my Funds urgently. could you please help me get it resolved in a reasonable amount of time. My Ticket number is 209204. Regards Rupert Hi Rupert. Thanks for contacting. We'll get to your documents in the nearest time. Please note that we'll send you further notifications to the ticket No 209185. Best regards, Freewallet. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: IconFirm on March 22, 2020, 03:09:33 PM Nobody should be using this scam service:
https://i.postimg.cc/CK2txd3r/scam.png (https://postimg.cc/McytsZK1) Forum users, please do some research before using this "service" - do not give them your funds or ANY personal details if you value your privacy/funds/sanity. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: alex1280 on April 17, 2020, 08:03:41 AM @Freewallet Hello, I started using Freewallet a day ago and also got suspended for suspicious activity just a few hours later. I submitted the requested documents but Im worried that it wont get unlocked based on what I am reading in this thread. I do need access to my Funds urgently. could you please help me get it resolved in a reasonable amount of time. My Ticket number is 209204. Regards Rupert Hi Rupert. Thanks for contacting. We'll get to your documents in the nearest time. Please note that we'll send you further notifications to the ticket No 209185. Best regards, Freewallet. you take my money 6 month ago and write every day i mast wait to ended Verify process/ i go to police today and there finish process verify Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: Freewallet on April 17, 2020, 08:32:24 AM Quote you take my money 6 month ago and write every day i mast wait to ended Verify process/ i go to police today and there finish process verify Hi. Please note that funds remain on your account as long as the AML procedure is on. Would you please share your support ticket number or user ID? Thanks in advance. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: alex1280 on April 17, 2020, 11:56:27 AM Quote you take my money 6 month ago and write every day i mast wait to ended Verify process/ i go to police today and there finish process verify Hi. Please note that funds remain on your account as long as the AML procedure is on. Would you please share your support ticket number or user ID? Thanks in advance. the procedure lasts six months? are you serious? every time your so-called support writes. "wait soon for answer." I waited well enough. I collected absolutely all the complaints about your wallet. and my lawyer made complaints to the police about the illegal deduction of funds. Money on the account and on the wallets they have not been there for a long time they are all transferred to yours. Therefore, all further proceedings will go with the help of the police. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: Freewallet on April 17, 2020, 12:45:56 PM Quote the procedure lasts six months? are you serious? every time your so-called support writes. "wait soon for answer." I waited well enough. I collected absolutely all the complaints about your wallet. and my lawyer made complaints to the police about the illegal deduction of funds. Money on the account and on the wallets they have not been there for a long time they are all transferred to yours. Therefore, all further proceedings will go with the help of the police. Based on this information, we are not able to answer you to the point. We need to have a look at the support ticket and find out the status of the verification procedure. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: LFC_Bitcoin on April 17, 2020, 01:47:15 PM FreeWallet you are a fucking shambles of a service (if you can call yourself that). Do yourselves & the entire crypto community & favour & cease trading. Your selective KYC checks & the hoops you make people jump through just to access THEIR funds are a disgrace.
You should be ashamed of yourselves. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: alex1280 on April 17, 2020, 04:12:24 PM Quote the procedure lasts six months? are you serious? every time your so-called support writes. "wait soon for answer." I waited well enough. I collected absolutely all the complaints about your wallet. and my lawyer made complaints to the police about the illegal deduction of funds. Money on the account and on the wallets they have not been there for a long time they are all transferred to yours. Therefore, all further proceedings will go with the help of the police. Based on this information, we are not able to answer you to the point. We need to have a look at the support ticket and find out the status of the verification procedure. You started the verification process in the month of July 2019. and to this day you check and give only one answer to my questions - wait for the verification procedure to complete, it will be completed soon. and so for six months now. I will not specifically post my ticket so that you do not start running to decide everything. NO. stop cheating people. you are scammers. now everything will be through the police. and the fact of fraud and not legal possession of funds. So that the fact of the violation remains and you did not fix anything. So that finally the police are interested in you and finally punish you for all your actions. When police finished - ALL KNOWS - YOU ARE SCAMMERS Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: Freewallet on April 18, 2020, 06:05:14 PM Quote you take my money 6 month ago and write every day i mast wait to ended Verify process/ i go to police today and there finish process verify Hi. Please note that funds remain on your account as long as the AML procedure is on. Would you please share your support ticket number or user ID? Thanks in advance. the procedure lasts six months? are you serious? every time your so-called support writes. "wait soon for answer." I waited well enough. I collected absolutely all the complaints about your wallet. and my lawyer made complaints to the police about the illegal deduction of funds. Money on the account and on the wallets they have not been there for a long time they are all transferred to yours. Therefore, all further proceedings will go with the help of the police. Alex, what is your support ticket number? Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: Freewallet on April 18, 2020, 06:08:08 PM FreeWallet you are a fucking shambles of a service (if you can call yourself that). Do yourselves & the entire crypto community & favour & cease trading. Your selective KYC checks & the hoops you make people jump through just to access THEIR funds are a disgrace. You should be ashamed of yourselves. This may sound disappointing: we've got big plans for the future and aim to stay. If you had personal experience with any of our 20+ apps or had the opportunity to try crypto purchase, instant exchange of free transfers within Freewallet, let us know. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: Jating on April 18, 2020, 11:14:01 PM Quote you take my money 6 month ago and write every day i mast wait to ended Verify process/ i go to police today and there finish process verify Hi. Please note that funds remain on your account as long as the AML procedure is on. Would you please share your support ticket number or user ID? Thanks in advance. the procedure lasts six months? are you serious? every time your so-called support writes. "wait soon for answer." I waited well enough. I collected absolutely all the complaints about your wallet. and my lawyer made complaints to the police about the illegal deduction of funds. Money on the account and on the wallets they have not been there for a long time they are all transferred to yours. Therefore, all further proceedings will go with the help of the police. Alex, what is your support ticket number? Lol, why don't you just check it yourself, why are you deflecting and giving the ball back to @alex1280? You have all the resources obviously, and you asking the supposedly victim looks like another delaying tactics on your end. You can review all the support tickets you have and thru process of isolation, you can identify @alex1280 support ticket, is that hard to do on your part? Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: Freewallet on April 19, 2020, 06:35:07 AM Quote Lol, why don't you just check it yourself, why are you deflecting and giving the ball back to @alex1280? You have all the resources obviously, and you asking the supposedly victim looks like another delaying tactics on your end. You can review all the support tickets you have and thru process of isolation, you can identify @alex1280 support ticket, is that hard to do on your part? We always do check on our side first. If no result is found we are asking for the ticket number. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: gentlemand on April 19, 2020, 10:50:55 AM This may sound disappointing: we've got big plans for the future and aim to stay. If you had personal experience with any of our 20+ apps or had the opportunity to try crypto purchase, instant exchange of free transfers within Freewallet, let us know. If you're not going away you could at least make one adjustment that would save users potential heartache and stop calling yourselves a wallet. You're an exchange and as soon as that's clearer more people will realise what they're getting themselves into - a place where coins should not be stored and where KYC will be sprung on you at any moment. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: LFC_Bitcoin on April 19, 2020, 12:44:46 PM FreeWallet you are a fucking shambles of a service (if you can call yourself that). Do yourselves & the entire crypto community & favour & cease trading. Your selective KYC checks & the hoops you make people jump through just to access THEIR funds are a disgrace. You should be ashamed of yourselves. This may sound disappointing: we've got big plans for the future and aim to stay. If you had personal experience with any of our 20+ apps or had the opportunity to try crypto purchase, instant exchange of free transfers within Freewallet, let us know. Based on the hordes of negative feedback from your existing customers I’ll give it a miss thanks. I don’t leave my bitcoin’s on unregulated, shady exchanges/wallets. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: alex1280 on April 19, 2020, 07:52:43 PM Quote you take my money 6 month ago and write every day i mast wait to ended Verify process/ i go to police today and there finish process verify Hi. Please note that funds remain on your account as long as the AML procedure is on. Would you please share your support ticket number or user ID? Thanks in advance. the procedure lasts six months? are you serious? every time your so-called support writes. "wait soon for answer." I waited well enough. I collected absolutely all the complaints about your wallet. and my lawyer made complaints to the police about the illegal deduction of funds. Money on the account and on the wallets they have not been there for a long time they are all transferred to yours. Therefore, all further proceedings will go with the help of the police. Alex, what is your support ticket number? you will know my ticket number when police come with me in your office Yesterday, my lawyer drafted a statement to the police. Your fraudulent actions against customers must be brought to an end. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: alex1280 on April 19, 2020, 08:02:14 PM FreeWallet you are a fucking shambles of a service (if you can call yourself that). Do yourselves & the entire crypto community & favour & cease trading. Your selective KYC checks & the hoops you make people jump through just to access THEIR funds are a disgrace. You should be ashamed of yourselves. This may sound disappointing: we've got big plans for the future and aim to stay. If you had personal experience with any of our 20+ apps or had the opportunity to try crypto purchase, instant exchange of free transfers within Freewallet, let us know. your are scammers https://www.youtube.com/watch?v=MTpt6QGI_ZY&feature=emb_logo this is one of many evidence. not considering the situation on the my account. KYC verification has been going on for 6 months. and you send the answers “you rushed your check” “wait so soon” “contact me wait” and meanwhile I have already lost 20% of my funds due to lower prices. and i think you nor want give me rest amount from my account ( not your account) MY account - and you stole my money. becouse me wallet in you site empty - you transafered all my funds to your maun wallet. You did not have the right to conduct any transactions without my knowledge and even limit my withdrawal account. make a deposit without problems and REMOVE the money - wait for the end of verification, which after six months can not end. You stolen money from a lot people and you know that. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: capitan_rocotan on April 20, 2020, 07:30:39 AM FreeWallet you are a fucking shambles of a service (if you can call yourself that). Do yourselves & the entire crypto community & favour & cease trading. Your selective KYC checks & the hoops you make people jump through just to access THEIR funds are a disgrace. You should be ashamed of yourselves. This may sound disappointing: we've got big plans for the future and aim to stay. If you had personal experience with any of our 20+ apps or had the opportunity to try crypto purchase, instant exchange of free transfers within Freewallet, let us know. your are scammers https://www.youtube.com/watch?v=MTpt6QGI_ZY&feature=emb_logo this is one of many evidence. not considering the situation on the my account. KYC verification has been going on for 6 months. and you send the answers “you rushed your check” “wait so soon” “contact me wait” and meanwhile I have already lost 20% of my funds due to lower prices. and i think you nor want give me rest amount from my account ( not your account) MY account - and you stole my money. becouse me wallet in you site empty - you transafered all my funds to your maun wallet. You did not have the right to conduct any transactions without my knowledge and even limit my withdrawal account. make a deposit without problems and REMOVE the money - wait for the end of verification, which after six months can not end. You stolen money from a lot people and you know that. You’re accusing them of what? You just wrote a bunch of words and don’t want to get to the end of it? They are trying to help you Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: alex1280 on April 20, 2020, 02:07:32 PM FreeWallet you are a fucking shambles of a service (if you can call yourself that). Do yourselves & the entire crypto community & favour & cease trading. Your selective KYC checks & the hoops you make people jump through just to access THEIR funds are a disgrace. You should be ashamed of yourselves. This may sound disappointing: we've got big plans for the future and aim to stay. If you had personal experience with any of our 20+ apps or had the opportunity to try crypto purchase, instant exchange of free transfers within Freewallet, let us know. your are scammers https://www.youtube.com/watch?v=MTpt6QGI_ZY&feature=emb_logo this is one of many evidence. not considering the situation on the my account. KYC verification has been going on for 6 months. and you send the answers “you rushed your check” “wait so soon” “contact me wait” and meanwhile I have already lost 20% of my funds due to lower prices. and i think you nor want give me rest amount from my account ( not your account) MY account - and you stole my money. becouse me wallet in you site empty - you transafered all my funds to your maun wallet. You did not have the right to conduct any transactions without my knowledge and even limit my withdrawal account. make a deposit without problems and REMOVE the money - wait for the end of verification, which after six months can not end. You stolen money from a lot people and you know that. You’re accusing them of what? You just wrote a bunch of words and don’t want to get to the end of it? They are trying to help you they do a KYC check six months do you think this is normal? All documents were submitted 6 months ago. and now every day one answer - "wait" - where do you see a desire to help? I see only the desire to take away my money. Now the police will take care of their activities. Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: Honnet43 on June 01, 2020, 01:58:49 PM So far I had no problems trading with Freewallet :-\
Hope, everything would work out all right Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: JeromeTash on June 01, 2020, 08:29:25 PM So far I had no problems trading with Freewallet :-\ Stop it already, you lying and shilling piece of crap. Do you also happen to be mike_the_notorious (https://bitcointalk.org/index.php?action=profile;u=2503690) in the other scam accusation thread (https://bitcointalk.org/index.php?topic=5248998.msg54542293#msg54542293)Hope, everything would work out all right Nothing new on this forum. Am I the only one who had no problems with the Freewallet services? Post History archived for future reference: https://archive.vn/RV5lM Title: Re: Freewallet.org is a fraudster who cheated me out of 15.2BTC Post by: Chrystora123 on June 01, 2020, 08:47:05 PM So far I had no problems trading with Freewallet :-\ Stop it already, you lying and shilling piece of crap. Do you also happen to be mike_the_notorious (https://bitcointalk.org/index.php?action=profile;u=2503690) in the other scam accusation thread (https://bitcointalk.org/index.php?topic=5248998.msg54542293#msg54542293)Hope, everything would work out all right Nothing new on this forum. Am I the only one who had no problems with the Freewallet services? Post History archived for future reference: https://archive.vn/RV5lM |
