Freewallet.org is a fraudster who cheated me out of 15.2BTC

[gentlemand]

Create a Flag against the service and I'll support it. It absolutely disgusts me to see what has crypto come upto. You need document verifications to have access to your wallet? From a company whose team is anonymous? Op, you're an idiot to be using such scam service in the first place!

I've left a negative rating on their account as I don't trust a wallet service that asks for KYC.

It's one of the very few wallets that's custodial. Why anyone would use something like that is beyond me but it's not a case of downloading some software. You're giving them your money and they're 'looking after it' which means they'll spring this on you whenever.

Not casting aspersions on OP, but I can well believe dim people with questionable funds would look at something like this and think it's a softer touch than an exchange.

[1715378496]

1715378496

[1715378496]

1715378496

[1715378496]

1715378496

[1715378496]

1715378496

[1715378496]

1715378496

[LFC_Bitcoin]

Looks like they have form for this type of behaviour. Similar in April 2019 - sum 120,000 USDT

https://bitcointalk.org/index.php?topic=5128260.0

Release the OP’s money Freewallet or you’ll get a shit storm of negative trust & you’ll get a flag against your account.

The referenced issue has been resolved: please see our post as of April 13 https://bitcointalk.org/index.php?topic=5128260.20

Will you be resolving the issue referenced in this thread?

I would be very worried if I was the OP. Surely it’s up to the police/government to decide somebodies fate & if they’ve committed some kind of fraud or crime. Your job is to allow a customer / user to have access to their funds. If you haven’t had a subpoena why are you restricting the OP?

[Freewallet]

Looks like they have form for this type of behaviour. Similar in April 2019 - sum 120,000 USDT

https://bitcointalk.org/index.php?topic=5128260.0

Release the OP’s money Freewallet or you’ll get a shit storm of negative trust & you’ll get a flag against your account.

The referenced issue has been resolved: please see our post as of April 13 https://bitcointalk.org/index.php?topic=5128260.20

Will you be resolving the issue referenced in this thread?

I would be very worried if I was the OP. Surely it’s up to the police/government to decide somebodies fate & if they’ve committed some kind of fraud or crime. Your job is to allow a customer / user to have access to their funds. If you haven’t had a subpoena why are you restricting the OP?

Hi, the resolution of this case is in the thread you linked.

[bitmover]

Freewallet,
The problem for me is the lack of transparency.

When the user deposited 190.000 usdt, there was no warning. He wasn't warned that "you will need to do kyc to withdrawal that amount"
If you were a transparent service, you would refuse to receive such amount until he does kyc, not refuse to withdrawal.
It's easy, just make a pop up asking how much the user wants to transfer before showing the public address to receive.

It is very comfortable for you to comply with all regulations while you are holding someone else's money, isn't it? Why didn't you said that upfront?

And no, writing that in the guidelines or whatever is not being transparent

[Freewallet]

Will you be resolving the issue referenced in this thread?

I would be very worried if I was the OP. Surely it’s up to the police/government to decide somebodies fate & if they’ve committed some kind of fraud or crime. Your job is to allow a customer / user to have access to their funds. If you haven’t had a subpoena why are you restricting the OP?

Sure, we've already done on Friday's evening.
We appreciate it if the OP could update the title accordingly.

Usually, illegitimate acts are taking a few seconds to take place whereas our focus is prevention.
In fact, our procedures are one of the fastest on the market.

[Freewallet]

Freewallet,
The problem for me is the lack of transparency.

When the user deposited 190.000 usdt, there was no warning. He wasn't warned that "you will need to do kyc to withdrawal that amount"
If you were a transparent service, you would refuse to receive such amount until he does kyc, not refuse to withdrawal.
It's easy, just make a pop up asking how much the user wants to transfer before showing the public address to receive.

It is very comfortable for you to comply with all regulations while you are holding someone else's money, isn't it? Why didn't you said that upfront?

And no, writing that in the guidelines or whatever is not being transparent

Thank you for making the point.
We are considering the possibility to add the warning.

[Zicadis]

This is disgusting! I will wholeheartedly support the flag. 15 btc is about  $177000 in today's price and Freewallet thinks it is okay to hold user funds hostage like this? This is crony conmanship at its best!

[r34tr783tr78]

If this issue was indeed solved I would like to see some evidence of that. The OP hasnt been active for more than a month but this isnt evidence that he was able to withdraw his money. Freewallet pointed to this thread https://bitcointalk.org/index.php?topic=5128260.20 but I see no evidence of a resolution of the problem reported on this thread. I just supported the flag against freewallet. If they are legit they sure have abusive and non transparent practices. They cant just decided arbitrarily to whom they are going to demand documents under a mysterious and never explained "suspicious activity". As a minimum they should state some kind of amount that would trigger the block on the account and verification.

[Freewallet]

If this issue was indeed solved I would like to see some evidence of that. The OP hasnt been active for more than a month but this isnt evidence that he was able to withdraw his money. Freewallet pointed to this thread https://bitcointalk.org/index.php?topic=5128260.20 but I see no evidence of a resolution of the problem reported on this thread. I just supported the flag against freewallet. If they are legit they sure have abusive and non transparent practices. They cant just decided arbitrarily to whom they are going to demand documents under a mysterious and never explained "suspicious activity". As a minimum they should state some kind of amount that would trigger the block on the account and verification.

Hi!

There is a message on April 16th from OP who confirmed his case has been resolved, please check again.

We cannot disclose more information than is available on our website under Terms of Use and Case Processing. There is a possibility of going through the verification procedure which is not dependent on the amount of funds in the account. Again, we cannot give any more details than are avaliable on our website. We also strongly advise for the OP not to post the steps we make in verifying account ownership online.

We have written to the OP of this post about the resolution via email. Hopefully, he posts an update.

[Intradaytrader]

If this issue was indeed solved I would like to see some evidence of that. The OP hasnt been active for more than a month but this isnt evidence that he was able to withdraw his money. Freewallet pointed to this thread https://bitcointalk.org/index.php?topic=5128260.20 but I see no evidence of a resolution of the problem reported on this thread. I just supported the flag against freewallet. If they are legit they sure have abusive and non transparent practices. They cant just decided arbitrarily to whom they are going to demand documents under a mysterious and never explained "suspicious activity". As a minimum they should state some kind of amount that would trigger the block on the account and verification.

Hi!

There is a message on April 16th from OP who confirmed his case has been resolved, please check again.

We cannot disclose more information than is available on our website under Terms of Use and Case Processing. There is a possibility of going through the verification procedure which is not dependent on the amount of funds in the account. Again, we cannot give any more details than are avaliable on our website. We also strongly advise for the OP not to post the steps we make in verifying account ownership online.

We have written to the OP of this post about the resolution via email. Hopefully, he posts an update.

Is this your official bot on telegram ?

@FreeWallet_Orgbot

[TryNinja]

Is this your official bot on telegram ?

@FreeWallet_Orgbot

I doubt. Can’t find anything about this anywhere. Only a random bit.ly shorten link.

Where did you find this? There is a high chance is a scam bot trying to make people deposit to later steal them.

[Intradaytrader]

Is this your official bot on telegram ?

@FreeWallet_Orgbot

I doubt. Can’t find anything about this anywhere. Only a random [Suspicious link removed] shorten link.

Where did you find this? There is a high chance is a scam bot trying to make people deposit to later steal them.

Actually when i tried to search about the freewallet community i suddenly found this bot and that's why i am sharing here to confirm that whether it is legit or scam?

[rosezionjohn]

@FreeWallet_Orgbot

I tried searching also and here's what I found @freewallet_support_bot

I don't think they have an official telegram channel so those bots are most likely created to defraud also.

[Freewallet]

If this issue was indeed solved I would like to see some evidence of that. The OP hasnt been active for more than a month but this isnt evidence that he was able to withdraw his money. Freewallet pointed to this thread https://bitcointalk.org/index.php?topic=5128260.20 but I see no evidence of a resolution of the problem reported on this thread. I just supported the flag against freewallet. If they are legit they sure have abusive and non transparent practices. They cant just decided arbitrarily to whom they are going to demand documents under a mysterious and never explained "suspicious activity". As a minimum they should state some kind of amount that would trigger the block on the account and verification.

Hi!

There is a message on April 16th from OP who confirmed his case has been resolved, please check again.

We cannot disclose more information than is available on our website under Terms of Use and Case Processing. There is a possibility of going through the verification procedure which is not dependent on the amount of funds in the account. Again, we cannot give any more details than are avaliable on our website. We also strongly advise for the OP not to post the steps we make in verifying account ownership online.

We have written to the OP of this post about the resolution via email. Hopefully, he posts an update.

Is this your official bot on telegram ?

@FreeWallet_Orgbot

Hi!

No, this is not ours. If you'd like to contact us via instant messaging, you can write to our live chat on the website - we always have someone monitoring it.

[burnhardzx1]

I sent the verifying documents to freewallet.. how long it usually takes? i need my funds because of corona virus.. they lockdown my city   please help..

[Freewallet]

I sent the verifying documents to freewallet.. how long it usually takes? i need my funds because of corona virus.. they lockdown my city   please help..

Hi!
Sorry to hear that.

The verification period does not take long if all requested documents are provided. Please share your support ticket number for us to check.

[burnhardzx1]

I sent the verifying documents to freewallet.. how long it usually takes? i need my funds because of corona virus.. they lockdown my city  please help..

Hi!
Sorry to hear that.

The verification period does not take long if all requested documents are provided. Please share your support ticket number for us to check.

ticket number is 207926

[BornBlazed]

I will never use FreeWallet. Thanks for the warning.

[Freewallet]

I sent the verifying documents to freewallet.. how long it usually takes? i need my funds because of corona virus.. they lockdown my city  please help..

Hi!
Sorry to hear that.

The verification period does not take long if all requested documents are provided. Please share your support ticket number for us to check.

ticket number is 207926

Thanks for sharing. We'll get to the ticket once our security dept starts reviewing the documents.

[burnhardzx1]

I sent the verifying documents to freewallet.. how long it usually takes? i need my funds because of corona virus.. they lockdown my city  please help..

Hi!
Sorry to hear that.

The verification period does not take long if all requested documents are provided. Please share your support ticket number for us to check.

ticket number is 207926

Thanks for sharing. We'll get to the ticket once our security dept starts reviewing the documents.

Any updates?