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Title: Coinmama not detecting payments Post by: OmegaStarScream on December 26, 2019, 08:34:14 AM I tried to make an order on Coinmama to sell BTC for SEPA. Just like any other platform, it gave me a window of 30 minutes to send the funds. I did pay within 5 minutes and the transaction even got a confirmation on the blockchain but they never detected it. The order ended up expiring and I never received anything (to the bank account) in return.
I did a second order (because I'm pretty sure that they'll reimburse the first one once I reach out to them) but that ended up with the same result, order expiring even though I sent funds. I'm pretty sure that I copied the correct amount and I don't have any clipboard-malware. I just wanted to know if anyone else is experiencing the same thing or is it possible that it's only my account? Title: Re: Coinmama not detecting payments Post by: Quidat on December 26, 2019, 08:47:16 PM and heres some similar situation of yours: https://www.reddit.com/r/Bitcoin/comments/6yfhgh/anybody_have_experience_with_coinmama_my_coin/ Title: Re: Coinmama not detecting payments Post by: LeGaulois on December 26, 2019, 09:34:19 PM This one might help out: https://support.coinmama.com/hc/en-us/articles/211801049-Order-Failed and heres some similar situation of yours: https://www.reddit.com/r/Bitcoin/comments/6yfhgh/anybody_have_experience_with_coinmama_my_coin/ Totally unrelated to what @OmegaStarScream is talking He's talking about selling BTC with a SEPA transfer, he sent the bitcoins to the address correctly but didn't receive the bank transfer; and you come to post links about people buying bitcoins with a debit card :D The first link explains when the payment card is rejected and the second is from someone who bought bitcoins got his card charged but didn't receive it SEPA! Title: Re: Coinmama not detecting payments Post by: Quidat on December 26, 2019, 10:39:54 PM and heres some similar situation of yours: https://www.reddit.com/r/Bitcoin/comments/6yfhgh/anybody_have_experience_with_coinmama_my_coin/ Totally unrelated to what @OmegaStarScream is talking He's talking about selling BTC with a SEPA transfer, he sent the bitcoins to the address correctly but didn't receive the bank transfer; and you come to post links about people buying bitcoins with a debit card :D The first link explains when the payment card is rejected and the second is from someone who bought bitcoins got his card charged but didn't receive it SEPA! Opss! Sorry didnt notice it out that "sell" word. Seems like i do need up some reading glass. 8) Thanks for the heads up LeGaulois. |