Bitcoin Forum

Here is the issue that most people will have with this website. Taking a quick glance I can see you are accepting deposits by a few merchants such as Visa, Skrill, etc. So you seem to be a regular online casino that wants to become a crypto casino.

The problem will be with the forced KYC that you are going to implement just to be able to deposit crypto and withdraw that crypto. Many sites in the past have tried this like Pornhub Casino and they all ran into issues. People started complaining about funds getting frozen due to forced KYC and people stopped using those websites.

So you should post your stance on KYC here first before people start getting their funds held up and frozen.

On deposit there is no KYC and with regards to the merchants you are correct we are required to follow a KYC policy, However, the requirements are not that stringent and we have been taking care of this extremely fast., one of the benefits is you can withdraw into other payment forms should you wish. i.e Wire transfer, also another benefit we have is being able to offer more software choice over other crypto-only casinos.

If depositing or withdrawing via Fiat currencies then KYC is required, if depositing and withdrawing via crypto KYC will not be required but if we see something suspicious We may ask for KYC.

Best Regards
24kcasino

Here is the main concern on the bold part. What do you mean suspicious regarding crypto on the gambling sites? Is it not something fucking suspicion? Even some exchange doesn't recognize fund from gambling sites, so what is your concern about fund. If someone cheat during gamble, that's your falt for sure, because you should prevent all the abusive opportunity. You should not cure it by freeze fund of gamblers.

If in case you have concern with deposited fund then you should investigate during deposit and before win. You should not allowed gamblers to play with so called suspicious fund and allow them to withdraw instead of play. Its crypto and it has designed for financial freedom.

I don't know why you're so negative. Try to find the positivity too. If someone registered with one country and his IP address from another country. Also if a certain software has informed us of card counting or we have picked up multiple bonus cases of abuse then these would be against our terms and conditions. We may ask for Kyc in these cases. We're a big company & we're here for our players to solve any issues they face using our casino.

If you're playing without doing anything wrong, there is nothing to be worried about. Do not hesitate to post your reviews after playing on our site.

Best Regards
24kcasino

Wrong, I am not negative with your site. I just mentioned what happened previously with other users on some casino/gambling sites. If there is something like special reason for ask KYC then it's better to stated clearly. If someone didn't wrong anything and you ask for KYC just based on your suspicion then it would be worst procedure especially for crypto users. Its seems using VPN quite harmful for users. Their account might block due to restrict of jurisdictions.

However, hope you will be fair with your rules regarding KYC.

Best of luck.

Yap, most casinos like this will ask for KYC by saying that there is suspicious thing on user's account. IMO, basically most of cases happened because players win big then the sites says that the account did something suspicious. The site may say that the account is connected with other accounts, etc.
I have once experienced like this on similar casino (fiat based casino that started to accept crypto). The site said that I have multiple accounts while they cant prove it then they asked me for KYC but I did not do it because it was just small amount of money so it does not worth for me to reveal my identity and of course I have to lose my deposited money and my small winning.

The design is top notch and the name is catchy. Good to see more FIAT casinos accepting crypto. No deposit bonuses should be provided to attract more gamblers in my opinion.

Every casino site online follows this rule which is basically hidden away in their terms and conditions. It is usually invoked when they observe that someone is dealing with multiple accounts etc in which case they proceed to ask for KYC. However, some sites do abuse this rule(Usually the scammy ones).

We're glad that you liked it.

We're offering up to 200% in deposit bonus. More information - https://www.24kcasino.com/en/promotions

What promotions would you like to see other than ''No deposit Bonus''?

Best Regards
24kCasino

Great bonuses offered, it is also available on crypto deposit and has a 200% bonus?

Welcome here in the crypto gambling community, when it comes to promotions, your team has a plan to have a signature campaign here in the forum? In the gambling industry, there are many ways to compete with others and I think one of the best promotions here in the forum is to have a signature campaign to explore your brand name and attract gamblers. (Just my personal opinion)

BTW, the site looks laggy and there is no FAQ and I can't see the content of TOS when I clicked still loading.

I think this is fair

I search regarding this because I remember before that some crypto gambling sites also required KYC in some circumstances.

For example. Sportsbet.io

https://sportsbet.io/about/terms-and-conditions

---

So I think the rules of the casino is just inclined with the standards.

https://i.imgur.com/EHYwsey.gif (https://www.24kcasino.com/en/promotions)

The regular 200% bonus is open to crypto players too just the €1000 crypto bonus is not available to fiat players. We will be rolled out more bonus Programs soon. Stay Tuned  ;)

Site working fine on my end. Checked with a couple of browsers.

Best Regards
24kcasino

https://i.imgur.com/4x77Nj4.png

Im stucked on loading page and tried to refresh a few times.

Browser Related Problems

* Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favorite browser (Firefox, Chrome, Explorer, etc.)

* Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page.

Let us know if you still face the problem.


Please pm us here with details.

Best Regards
24kcasino

Update for the community -

He said he knows of a bug where people are cheating all we need to do is send him €50 in bitcoin and he will tell us what it is.

We are sure that he is trying to scam. If anyone finds a bug we will reward you for sure but you have to show the bug first.

Best Regards
24kcasino

Yes, I also wanted to mention that this seems like a standard practice. Requiring KYC every time is harsh, but being able to require it in case someone is spotted abusing the system or something like that seems fine. And it's understandable why a company cannot enumerate all of the reasons to ask for KYC, because people can then use it to develop a sophisticated method of abusing the system and not being eligible for a KYC check.
Op, good luck with the casino and welcome to this forum!

Unfortunately, it was less than our minimum deposit amount. BTC has been credited to your account.

We lowered the minimum deposit amount to 1mbtc.

Best Regards
24kcasino

As I know 1mbtc=0.001 BTC [If I am not wrong]
But he deposited  0.005 BTC that means 5mbtc. So is this a typing mistake?

And I am facing the site loading problem at this moment. maybe it is running maintenance there.

You are not wrong!..https://youmeandbtc.com/bitcoin-converter/convert-btc-mbtc-bits-satoshis-usd/

I was register with LTC currency as the payment option because for crypto seems only LTC accept on your casino instead of bitcoin and i saw indeed no need to put in my personal documents if register using cryptocurrency but at my profille there was several options such as phone number or bank information whether it is necessary to fill in all forms to get my verified accounts or this is only an exception because if i provide my bank information to the casino then there is no difference with submit my KYC

If you deposited .02 Bitcoin, Your deposit will convert to your current account currency. You will be able to withdraw from Bitcoin. So currently the best option is to register an account with fiat currency. About profile information, it's not mandatory for crypto players. if anonymity is your concern then please use the individual crypto accounts.

We are working on adding all crypto into one zone. We will post here when we do that.

Best Regards
24kcasino

^ Have a great move here and good luck for advertising. The signature campaign is one of the most effective ways of promoting your company name. But probably it takes months before you will get a good result, a week? I don't think so if that short period of time will effectively attracting gamblers to visit your site. Nevertheless, another great decision a fiat gambling now moving into crypto space, good luck to your journey.

Was trying to start slots (book of dead) game but got an error message "Something went wrong bla-bla-blaaa".
Not the best starting experience...

Hello

The game loads fast and without errors for me. A slow connection might be a problem, Could you check your connection? Also posting a screenshot would help too.

Best Regards
24kcasino

I think this site will be patronized by more gamblers in year 2020,all we see the game choice of this site are very high quality games and it's game features. If we talk about bonus and incentives they are also really competetive because they are also offering huge amount of bonus and loyalty award that I did encountered on other site.

Oops! Most likely it's just scam attempt. Don't send any fund to this user unless he informed you about the problems. If there is something wrong on your gambling site, it will be revealed automatically when peoples will start play. They will post on this thread, or you may open bug bounty thread to confirm all bugs.

Can you please write here openly what bug have you found? Team promised they will pay you or anyone else if you say what is the bug.

only on 2020  ? but what about now   ? but the year i going to end anyway so yeah , 2020 could be the start of the boom of this website if ever they got succeful with thier marketing that were also started recently but aside from marketing they need to pay attention to thier site which was i think they did verry well because i can see the graphics or the thumbnails of thier games rather are looking so crisp but lets hope the game wont dissapoint us  .

 Nice to see you are running a signature campaign, good luck 24kCasino , hope you'll get the exposure you needed.

It wont be easy for a new site to "BOOM" although they have just started a signature campaign. It will take times, Rome is not built in one night :). As long as the site keeps on listening player's feedback (good and bad), offering something which is competitive to other sites, great support, then for sure the site will boom but I guess gamblers will stay on their favorite sites instead of moving to a new site unless there is something big that attract players to move.

I see the enthusiasm of the members here is very high to be able to join the 24k Casino signature campaign. Good luck!!
by the way.. the site runs a little slow on my opera mini browser.

All those things should be included transparently in Terms & Conditions, at https://www.24kcasino.com/en/static-texts/terms-and-conditions

Forced KYC;
Fiat (KYC required), crypto (KYC non-required)
VPS restrictions (users use VPS are restricted or will be required to do KYCs).

Yesterday I have used vpn to register but failed to play slots game (it simply did not load/start).

Your welcome bonus looks good so i register to your casino to use it and play a bit.
Then i see that you want my wallet address (?) in order to make a deposit, in any crypto currency. Two questions arise:

1- Why you need my wallet address? You can simple have a deposit address without knowing mine.
2- If someone wants to make a deposit from another place and not from his wallet, he simply can't do it? You state that any funds incoming from a wallet that client doesn't own, you have the right to consider it as "invalid" (including any winnings). Sorry but sounds weird to my ears... :-\

i totally agree! so people will not be surprised when they are in the withdrawal stage. and also try to expound the "suspicious" activities involved. because in some casinos, if the gambler wins big, they consider it suspicious and so they freeze the acct of the player. they just dont want the player to withdraw their winnings. i hope i will not hear any complaint from your side situations like this.

The issue with KYC I see at the moment is as follows, basically all if not most crypto casino sites have somewhere in their terms about KYC might be required if the admin deems it necessary. Sometimes KYC is used when someone loses their 2FA and they need to reset their password and 2FA and sometimes its needed it a deposit originates from some tainted funds like coming from a mixer or from some stolen funds in the past.

So right now you say that "no kyc with crypto" however since your site is new then we don't know whether you might force KYC if someone wins big, this is a common practise on some sites that don't want to pay out. Another issue is that a credit card merchant that you use, might tell you to enforce KYC or they will halt business with your website, what will you do then? This is more or less of what Poloniex and Bittrex did back in 2017, most accounts were non-KYC and they just forced KYC for everyone and halted withdraws until it was done.

Until your site gains to reputation and if after 6-12 months there are no issues with forced KYC then I would say its safe but right now nobody knows what the outcome will be.

Could you pm me your username? We don't see any crypto players at the moment.

*Bitcoin deposit can come from anywhere. The reason we ask for a bitcoin address is for payouts. This stops somebody from changing your address afterward. We change it for you when you require it to change. We still have the full responsibility to protect your account from our side.

*Nowhere does it mention about not being able to use a wallet not owned by you. It says using money owned by you. This means if you use stolen money as a credit card, or similar then that's against terms.


Could you increase your post count at FJ thread?


Source - https://www.askgamblers.com/casino-complaints/fortunejack-requesting-ip-i-signed-up-with-two-years-ago


Best Regards
24kcasino

Using opera mini? I do think it is bad idea to visit an online casino using this browser as opera mini is a browser to minimize everything so it will not be good to access online casinos with this browser. Better to use chrome or the opera browser one (not the mini version) so you'll get better experience when accessing the site and any other sites.

You don't see me because i didn't make a deposit, until now. ;)


Fair enough. However maybe it will be better to ask for it when the player makes his profile/ edit it. Then you lock his address as his main/ default one.

---

One question about your Deposit bonus promotion. The minimum for deposit in order to be eligible is 20 or 50$/€? And the top bonus amount that someone can get is 50$/€?

Please check all the promotion here - https://www.24kcasino.com/en/promotions

Deposit bonus starts at $/€20 for all payment method &  $/€50 is max for first deposit.

There is 150% bonus for cypto users up to $/€1000 & and 200% up to €2000 + 100 free spins for fiat + crypto

Best Regards
24kcasino

Just letting you guys know that we have translated this ANN to German and it can be found here: https://bitcointalk.org/index.php?topic=5214347.msg53502452#msg53502452

Hello Everyone !

Please do check our Indian thread - https://bitcointalk.org/index.php?topic=5214832

Best Regards
24kcasino

Where we can possibly get a promocode?

Sadly, but this casino it bulls**t
I ve lost 250bucks in 3 roulette spins
But its not about money
It's about how they are presenting their casino as fair and their roulette as live
It's all but not live roulette
Stay away

Ps 1st deposit they didn't even allows me to play with it

What you mean about you havent been allowed to play? Please do explain more.

3 losing spins doesnt mean that this casino is bullshit.If you do have sufficient proofs then you can create a Scam Accusations (https://bitcointalk.org/index.php?board=83.0) thread.

The site is down or is down just for me? :-\

Its loading for me as well.
https://i.imgur.com/tGRejxh.png

We're updating security protocols.


No promo codes as we already have dozens of bonuses and a loyalty store!

Best Regards
24kcasino

I ve received 50eur welcome bonus
They do not allow me playing with it any game

Is the name comes from "24 karat" as in golds etc etc? It does remind me of the bruno mars song "24k magic" which I don't know if it was intentional or it wasn't but it just reminded me that as soon as I saw your signatures in some people. By the way the signature campaign does pay well as well if anyone is interested, would help the website to get more and more customers and get the website going a lot faster since it is hard when they have very few people.

I tried to go to your website and couldn't, used VPN, disabled VPN, tried ToR and anything I can think of including trying other browsers and still couldn't go to your website, maybe you might want to get that checked out? I don't know if it was a scheduled maintenance when I tried but I couldn't open the website for 10 minutes, just as a friendly warning.

Site is already online but i do experience error on logging in.  ???
https://i.imgur.com/8vPXbW6.png

Everyone should be fine now.

---

We have Russian thread now - https://bitcointalk.org/index.php?topic=5215168

Best Regards
24kcasino

Yes its still not working for me as well getting server error, hope the team will be working on to fix this issue.

It's fixed for me (at least for now), so probably they will fix this area by area. The thing though that they need to fix is their support  time of response.
I have an issue from yesterday (not about reaching/ loggin to their site) and i contact them via mail and here by PM to solve it.
Still 24 hrs later and no reply from their side... ::)

Can any of support answer me since your chat live is offline
I got 50eur bonus but I cannot gamble with it
How can I use it for playing?
Thanks

What do you mean by you cant gamble with it and what bonuses you are talking about?
Do you mean to say that you can use the bonus for specific type of game and are you taking deposit bonus or no deposit bonus?
As per my experience, bonuses on casinos like this works only for slot game.
So please explain more details about your issue so the admin or other members here can help you to find the solution of your issue.

Please let us know if you're still facing this issue.


Please check the terms & conditions. you should be able to play slots.

Best Regards
24kcasino

Ignore him, he has said something similar about practically every cryptocurrency casino out there.

Just check his feedback, he's actually considered to be mentally deficient around here.

Just checked the virtual sports, it's interesting if you've been looking for horse racing games. By looking at the dashing derby, I thought it wasn't a virtual one but a real one.
I've seen bettors before asking for this game and I think it's good for them to check this out. There are other virtual racing games too and it's entertaining. The "virtual racing" game upon loading says "something went wrong".

I loved to play Virtual racing game since I was a teenager, and with this gambling site this gives me a chance to enhance my skill and win lucky profit. However, virtual racing game should be played smoothly to beat your opponents. This purely virtual, so betting the computer program is quite too hard unless there's a person to person match. Hopefully it's available in their gambling site.

Yes.
There must be some programs that will always be on the side of the house but it's well balanced I believe. I'm just impressed to see these kind of games that others don't have until now. Maybe in the near future, they'll include these kind of virtual games and it's realistic if you'll notice that part.

He should have strong proof that this is operating illegally.
What does he mean by without valid license? If you check the 24kcasino website, it says valid.

https://i.ibb.co/8Bg9R1X/Screen-Shot-2020-01-09-at-7-06-01-AM.png

And so far, their support here is active. He can ask about their legalities directly.

Most of the time I have disagreed with you, if you have proof of the accusations that you are making, you should post that proof because it helps in the transparency of things. but if you don't have proof, you shouldn't accuse them

Still new on how game-protect messes out new gambling site ann threads and even older ones? If not then get used to it and better put him on ignore.He wont say anything useful and just keep telling the same thing all over again and again.

https://i.imgur.com/POKLKxP.png

I got this error when I tried to input my BTC address to the deposit address. Please fix it.

I think this problem caused because you tried with a segwit address.

Try with a legacy address, It should work.

Best of all,,, just ignore the guy and never even mention his name. He should just be ignored by all of us as in not even replied to. He spends the whole day on all the threads saying what he wants and not helping people,,, plus actually people have paid him and got nothing in return!

@Murat and turkandjayjee do you mean you want to input a withdrawal address? Why would you want to input a deposit address when it should be the site giving it to you?;)

You will need to provide your withdrawal address when you generate your deposit address for the first time. I think this helps even if your account gets hacked, other parties expect you won't be able to withdraw your funds to their address. Though you can change your withdrawal address by contacting the support team. You may need to verify ownership or provide the necessary details to change your address.

Is that reall you have 24hours support ?
But i saw live chat is currently offline   :-\ ,, nice site design btw is much my fav slots game there like asgard and skulls up.

support@24kcasino.com

Email support is always active.Glad that you liked the site design & games.

Best Regards
24kcasino

One user has asked on my Hindi translated thread about the secret bonus. Can you please explain what it is? Also the users feel Ferrari claim is exaggerated.

We have daily bonuses that change all the time.

The Ferrari claim is not exaggerated. You can buy so many prizes from the Reward Store. You buy these prizes with loyalty points. You earn these points by playing on our site. For a big prize like Ferrari & 24k gold bar, you can buy from the store with 100M & 50M loyalty points.

Best Regards
24kcasino

Do daily bonuses include loyalty points or cash rewards or something else? Has anyone managed to reach 50M loyalty points yet? Please let me know so that I can share it on my thread as well.

You earn loyalty points by playing on our site. It was added only a few weeks ago so no one reached yet.

Check out the promotion tab for bonuses - https://www.24kcasino.com/en/promotions

Best Regards
24kcasino

I have the desire to join the 24kCasino gambling gaming site that you currently have.

Before I joined, I had a few questions that I wanted to ask about one game on your 24kCasino site, Casino Holdem.

1. Does Casino Holdem have on your site, is it the same as poker in general, Holdem has the bookie.?
2. How many cards do we get when in the game and how many cards are dealt by the dealer.?
3. how many cards are provided for backup or middle.?

Which really needs to be asked again, what cryptos can be placed on Casino Holdem bets, I mean deposits like Bitcoin, Ethereum, LTC etc., in general, thank you.

We have many variations of Holdem, once you load up one of the games you can check the rules on the one you're playing.

yes, we have Crypto betting also.

Best Regards
24kcasino

Just prefer to deposit the way you like it, but before that you should choose whether fiat or cryptocurrency deposit. You must undergo kyc verification to comply as required. If you completed the desired requirements, everything will went our smooth and you can bet on different games as you like.

I will try this game.

https://zizihub.com/bfbf.jpg

It looks like this one game is quite interesting to play, "poker".

I hope to start from the beginning and the end well.

Thank you for the information, about KYC.

I get that not allowing user withdrawal address change automatically is a security measure.
But why not show which address is set to each user account for withdrawals? This makes me nervous to be honest. I don't see why the set withdrawal address isn't at least shown in the interface.

Welp, it's official now, my deposit has been locked in the casino for over a week!

Support is slow to respond, withdrawals aren't automatic and verification is requested for bitcoin withdrawals. Even after I showed them my documents, my withdrawal still gets rejected with a request for verification, even though I don't get a response for days over documents I sent.


It's just too frustrating! I've also messaged the OP in bitcointalk but no response.

Hello

As we stated earlier for fiat account you must do KYC & for Crypto accounts KYC not needed. Our team is already looking at your issues, Please check your email. Withdraw takes up to 24 hours.

Best Regards
24kcasino

For a casino that registered its licence in Curacao, you ask too much while there are casinos where you don't even have to register before you play. Maybe it is your parent company which causes the problem. I see in your footer SG International is a company from the UK.

I was frustrated while reading your ToS:



And It goes on and on with so many legal crap in your ToS. I understand the UK is a tight country but players don't give a shit about your excuses.

I also didn't see it, where in your ToS did you state that players are free from KYC as long as they play with crypto?

If you are so eager to enforce the law, why would you give a free pass to crypto users?

The KYC about Crypto is in the FAQ section.


Crypto is not regulated by the law yet. Also We want to encourage people to use Crypto.

Best Regards
24kcasino

Another week goes by and my funds are still not with me.
I really wanted to like this new casino and support it with constructive feedback but it's made harder and harder when I can't even withdraw.

Has this been solved by now mate?

This user's withdrawal was processed awhile back. the delay was because of verification process. If you create a fiat account you must verify to withdraw.

Best Regards
24kcasino

Please always open a ticket with support if any issues.

You're paid on Feb 24 - Tx https://www.blockchain.com/btc/tx/9f0e77bda67567699d58e7f2e62972588b8b173b17f4e4700ce4381d43d807c6

Your withdrawal address - Removed

Best Regards
24kcasino

I tried here over the weekend, i found a good selection of games and deposits seem to only require one confirm so it is quick to start playing. Some personal information seems to be required to play games from some providers, but only name and birth date etc. I didn't mind this and they didn't ask for documents or anything yet.

Withdrawals do seem a little slow but i'm not sure if it is because of Easter weekend, my first withdrawal look around 36 hours and the second i'm still waiting on since Saturday 11th.  

EDIT: They paid a couple of hours after this post, i guess it was just the weekend!

Maybe the rules of the withdrawal process, running manually, are not a big problem in my opinion, because they will still be sent, unless they don't send it, it's just the time and patience to accept our withdrawal.

https://i.imgur.com/4SKUvAv.jpg (https://www.24kcasino.com/?faff=100)

I do not think it is a good idea to post your user's withdrawal address publicly unless you have asked his permission first. Better to send him a private message and ask him to confirm. Imagine if his withdrawal worth so huge amount of money, will you post it publicly in this forum?

User responded here via pm that he received his withdrawal. He had no issue about posting his address in public but We removed it. We will be more careful in future for issues like this one.

Best Regards
24kcasino

Hi, warning for everyone.

I try to make withdrawal other day and they say i broke rule. I asked how i broke the rule however they just keep saying in violation of term 4.5 but this is not possible, i found link to site here at the weekend and do not use vpn or anything like this.

I deposited 34mbtc in 2 days and my last deposit was lucky. When i asked to withdraw 55 mbtc they refuse and stole all winnings since last deposit, wasn't even using bonus on last deposit.

Be careful if playing here!

Terms 4.5 is about duplicate account or most people here call is multi accounts.
If you are suspected to have duplicate account or multi accounts, they should provide at least a valid proof that you break this term.
On the other side, in the worst case, your deposit might be refunded as per their terms 4.5.2 as quoted below:


Do you get the refund? Or all your balance being forfeited?
If you think that you did not break this term as what they accuse you, I suggest you to open a scam accusation thread.
This way may help you to get a better solution because of the power of this forum.

The casino only leave 6mbtc in my account which was the amount i added with my last deposit. The terms say they will refund all deposits but they did not, i think it is just excuse.

I asked how i broke rule 4.5 but they just sent same email with no explanation, i definitely only have one account here because i only saw it this week!

The player was opening duplicate accounts to take advantage of the bonuses, We have his IP address linked to other accounts. He was refunded his deposit to withdraw, we do not allow players to defraud the casino.

Best Regards
24kcasino

Beware to this website, deposit to my 24 casino wallet 3FPnswrXH3ZHYScQgJvrU4eCsP4LGRSvns is not yet credited until now its already 3.5 months passed and still not deposited txt: https://www.blockchain.com/id/btc/tx/0ff58b32f1f82349c239b207d33e6c7fdc2bfe653e1ee00f0e70684e55aac61e
amount: 0.001 btc

Seriously? 3.5 months ago, and you complain it today? Have you just remembered about this deposit recently? Probably showing your deposit address on the site in a screenshot will be better. I do not mean to say that you are lying, but just wanna suggest you to provide additional proof so we can see that above address is indeed the address of this casino.

8.9 LIMITATIONS:

The min. size of deposit is 10 EUR.

The min. size of withdrawal is 10 EUR.

we do not receive from the provider if less than stated.that's how the system works.

Best Regards
24kcasino

1. I did not have more than one account.
2. The money you took was not won from bonus, all winnings were from deposit without bonus.
3. Even if were multiple accounts (which were not) terms say all deposits will be refunded but you stole them. Only gave back last deposit.

After receiving First Deposit Bonus I could not use it in roulette because not available for live casino?

You give bonus only for slots where you know that I will lose everything 100% ??? Stupid clouns, shit site!

NEVER USE THIS SITE!!!

This is a common thing on such deposit bonus. You'll find the same on other casinos, did not you read the terms of the bonus before taking it?
I guess so, if you did read it then you wont complain. I have no experience with this site but if in case they have no clear terms about the bonus, you are right to complain.
Always read everything before deciding to take something especially deposit bonus.
Otherwise, you may say the same to all other casinos and it will just embarrass yourself. 

They write -
"Live dealer games: 0%
We currently allow wagering requirements on slot games."

ok, I don't wanna wager in live dealer, I just wanted to play in roulette without executing wagering requirements.
They do NOT write - "You can NOT use bonus in Live dealer". They write - "You can't use roulette for wagering requirements".

Ok, then I decided to cancel bonus and withdraw money back to bitcoin. I had 3 mbtc+. I tried to withdraw but their shit system says - minimum 10 MBTC!!!! But in terms written - 10 eur.

Decision the same - 24KCasino - is SHIT site!

I registered on the site a few days ago and I have to say it is one of the easiest and fastest signups I have done of all the casinos where I have registered before. A problem you might have is that you are not verifying the password that was typed at the beginning and if people made a typo, they might be locked out of their account.  :D

I also read all of the previous posts and I see you are saying that you do not require withdrawals to Crypto... but are there a limit to the amount that can be withdrawn to Crypto currencies? (Let's say I win a large Jackpot, would you block me from withdrawing that amount in Crypto currencies?)

I see you have the Slots, "Back to Venus" ... but not the older "It came from Venus" which was better than the latest one.  :P