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Other => Meta => Topic started by: sujonali1819 on January 19, 2020, 04:27:26 PM



Title: Facing a problem with chrome mobile browser during giving feedback.
Post by: sujonali1819 on January 19, 2020, 04:27:26 PM
Recently from a few days, I have been facing a problem with my chrome mobile browser when I trying to make feedback to anyone. So the problem is while I am typing any feedback in the feedback box the submit button remove automatically. I can not find the submit button then. But before starting to type in the box Button showing normal. see the screenshots to better understand.

1. Screenshot before typing in the box

https://i.postimg.cc/wx4WRc8X/IMG-20200119-221030.jpg

2. Screenshot after start typing in the box

https://i.postimg.cc/HxB62bJC/IMG-20200119-221013.jpg

I can not understand the problem. Did you face this problem before?

Note:
1. I have already cleared chrome mobile app data.


Title: Re: Facing a problem with chrome mobile browser during giving feedback.
Post by: bL4nkcode on January 19, 2020, 04:30:45 PM
It seems a bug on browser side or on the device itself, not on the forum IMO, someone had the same issue encountered here Bug??? Trust Feedback (Comment Section)  (https://bitcointalk.org/index.php?topic=5213205.)


Title: Re: Facing a problem with chrome mobile browser during giving feedback.
Post by: asche on January 19, 2020, 04:33:09 PM
Works fine for me on Chrome 79.0

What version of chrome/android are you using?


Title: Re: Facing a problem with chrome mobile browser during giving feedback.
Post by: hacker1001101001 on January 19, 2020, 05:10:30 PM
Best advice would be try using another browser, it's problem with the Chrome itself.


Title: Re: Facing a problem with chrome mobile browser during giving feedback.
Post by: Findingnemo on January 19, 2020, 05:19:31 PM
I am not aware of this issue because I rarely leave trust feedback to anyone but I have lot of issues with chrome browser when using bitcointalk like selecting particular text on quote won't work so its the optimization from the browser I guess.

But I do use chrome dev and beta and never experienced those issues while selecting texts so you can also use chrome dev application and let us know about your issue existence.


Title: Re: Facing a problem with chrome mobile browser during giving feedback.
Post by: SM23031997 on January 19, 2020, 05:23:07 PM
Working fine for me as well, I'm using version 79.0.3945.93 running on Android 10.
Which Android version you are using?

You can try the desktop site option from chrome and check if it helps.


Title: Re: Facing a problem with chrome mobile browser during giving feedback.
Post by: sujonali1819 on January 19, 2020, 05:34:43 PM
It seems a bug on browser side or on the device itself, not on the forum IMO, someone had the same issue encountered here Bug??? Trust Feedback (Comment Section)  (https://bitcointalk.org/index.php?topic=5213205.)
Maybe on browser side. But how to solve? Need to wait for upcoming update?

Works fine for me on Chrome 79.0

What version of chrome/android are you using?
I am also using chrome version 79.0.3945.116 and Android 9.

Best advice would be try using another browser, it's problem with the Chrome itself.
Yea, if there is no solution during this version I will try. But chrome is very smooth browser to me. :)  

Snip~~
You can try the desktop site option from chrome and check if it helps.

Just try with Desktop mode still facing problem.
https://i.postimg.cc/44pmycLW/IMG-20200119-233330.jpg


Title: Re: Facing a problem with chrome mobile browser during giving feedback.
Post by: bL4nkcode on January 19, 2020, 05:44:25 PM
Maybe on browser side. But how to solve? Need to wait for upcoming update?
Can't help it though, since I'm using my phone with different browsers including chrome and never faced any problem like yours while attempting to make trust feedback to someone.

Just try firefox if its still the same.


Title: Re: Facing a problem with chrome mobile browser during giving feedback.
Post by: GazetaBitcoin on January 19, 2020, 05:52:35 PM
I use just Firefox on both mobile (Android 9 and 10) and desktop but I did not encounter this issue. However, I saw multiple members complaining about it on Chrome.
Maybe you should change the browser...?


Title: Re: Facing a problem with chrome mobile browser during giving feedback.
Post by: suchmoon on January 19, 2020, 06:15:01 PM
~

Did you try this suggestion from the other thread - rotate the phone and see of the button reappears:

https://bitcointalk.org/index.php?topic=5213205.msg53467704#msg53467704


Title: Re: Facing a problem with chrome mobile browser during giving feedback.
Post by: BitMaxz on January 19, 2020, 06:56:54 PM
Or try to enable the "Request Desktop Site" and reload the page like the image below.

https://www.techbout.com/wp-content/uploads/2016/08/switch-back-to-mobile-site-chrome-android.png

If it doesn't work maybe it's corrupted so try to reinstall the chrome mobile.


Title: Re: Facing a problem with chrome mobile browser during giving feedback.
Post by: suchmoon on January 19, 2020, 07:15:21 PM
Or try to enable the "Request Desktop Site" and reload the page like the image below.

The OP already tried this, just scroll a few posts up.


Title: Re: Facing a problem with chrome mobile browser during giving feedback.
Post by: theymos on January 19, 2020, 07:46:12 PM
I just fixed a stray </div> on some Trust pages which I suppose might've been confusing Chrome. Is it fixed now?


Title: Re: Facing a problem with chrome mobile browser during giving feedback.
Post by: TheBeardedBaby on January 19, 2020, 07:52:20 PM
I just fixed a stray </div> on some Trust pages which I suppose might've been confusing Chrome. Is it fixed now?

No :(


Title: Re: Facing a problem with chrome mobile browser during giving feedback.
Post by: theymos on January 19, 2020, 07:57:38 PM
I have no idea what would cause it, then. If someone figures out some basically-sane change I could make which fixes it, let me know.


Title: Re: Facing a problem with chrome mobile browser during giving feedback.
Post by: hosseinimr93 on January 19, 2020, 08:20:10 PM
When I type something, the submit button doesn't disappear, but it moves to another place. After I hold my phone horizontally, the button goes back to its original place. After that the button remains in its place even if I hold my phone vertically again.
I don't think there is any problem with forum. It seems to be bug from Chrome(Android).


Title: Re: Facing a problem with chrome mobile browser during giving feedback.
Post by: BitMaxz on January 19, 2020, 09:08:28 PM
~snip~
Yeah, didn't noticed.  :D

When I type something, the submit button doesn't disappear, but it moves to another place. After I hold my phone horizontally, the button goes back to its original place. After that the button remains in its place even if I hold my phone vertically again.
I don't think there is any problem with forum. It seems to be bug from Chrome(Android).

After some tests with my mobile, the button does not actually disappear it's hiding on the back of the feedback box but I found the solution to fix the issue.

What I did is reducing the "Text Scaling" from 100% to 90% or below.
You can find it on the settings then accessibility
https://img.gadgethacks.com/img/95/12/63697297277115/0/increase-text-size-google-chrome-for-android.w1456.jpg

The button doesn't disappear or hiding on the back of the feedback box after I set the text scaling lower than 100%.


Title: Re: Facing a problem with chrome mobile browser during giving feedback.
Post by: akirasendo17 on January 19, 2020, 09:21:04 PM
Recently from a few days, I have been facing a problem with my chrome mobile browser when I trying to make feedback to anyone. So the problem is while I am typing any feedback in the feedback box the submit button remove automatically. I can not find the submit button then. But before starting to type in the box Button showing normal. see the screenshots to better understand.

1. Screenshot before typing in the box

https://i.postimg.cc/wx4WRc8X/IMG-20200119-221030.jpg

2. Screenshot after start typing in the box

https://i.postimg.cc/HxB62bJC/IMG-20200119-221013.jpg

I can not understand the problem. Did you face this problem before?

Note:
1. I have already cleared chrome mobile app data.
I think there is a problem with the browser or maybe you need to update your version, sometimes if your using a phone an update will do the trick, im also using a mobile phone android and never encounter an issue always update your phone since , sometimes updates fix the issues encounter


Title: Re: Facing a problem with chrome mobile browser during giving feedback.
Post by: LoyceMobile on January 19, 2020, 09:31:32 PM
When I type something, the submit button doesn't disappear, but it moves to another place.
I can confirm this, in portrait mode on my phone the button disappears when I type feedback.
I don't have the problem in landscape (which I normally use) on my phone, and on a tablet alt screen orientation works.


Title: Re: Facing a problem with chrome mobile browser during giving feedback.
Post by: sujonali1819 on January 20, 2020, 12:21:45 AM
Sorry for my late response because It was night here and I was in sleep.
 
~

Did you try this suggestion from the other thread - rotate the phone and see of the button reappears:

https://bitcointalk.org/index.php?topic=5213205.msg53467704#msg53467704

Thanks for remind me to check the suggestion.  Just tried by rotate my phone and it is work for me. But what the problem with portrait mode? :)  

I just fixed a stray </div> on some Trust pages which I suppose might've been confusing Chrome. Is it fixed now?

Portrait mode still does not work. But when try Landscape/rotate mode is working.


After some tests with my mobile, the button does not actually disappear it's hiding on the back of the feedback box but I found the solution to fix the issue.

What I did is reducing the "Text Scaling" from 100% to 90% or below.
You can find it on the settings then accessibility
Thanks for this suggestion. Yes it is working to me also. Text Scaling 85% is working perfectly than 90-100%.  


Title: Re: Facing a problem with chrome mobile browser during giving feedback.
Post by: UserU on January 20, 2020, 12:44:45 AM
Tested on Brave browser, same happens too :D


Title: Re: Facing a problem with chrome mobile browser during giving feedback.
Post by: taufik123 on January 21, 2020, 12:37:29 AM
Tested on Brave browser, same happens too :D
You will experience the same bug if you use Brave Browser, because Brave Browser is based on Chromium Browser.
for default browser that are not based on browser chromium bug this will not be found.
I have tried it on the Firefox browser and my default S*msung smartphone browser and everything is normal.

https://i.postimg.cc/L5RRYF68/browser1.jpg
https://i.postimg.cc/qR24vvrF/browser2.jpg



Title: Re: Facing a problem with chrome mobile browser during giving feedback.
Post by: libert19 on January 22, 2020, 07:29:59 AM
I use Samsung Internet, works fine for me. @op may be time to change browser?


Title: Re: Facing a problem with chrome mobile browser during giving feedback.
Post by: taufik123 on January 22, 2020, 08:32:08 AM
I use Samsung Internet, works fine for me. @op may be time to change browser?
Bugs only occur in Chromium-based browsers, such as Google Chrome, Brave, UC Browsers etc.
So for Samsung's default browser the bug won't be found. as I explained above.


Title: Re: Facing a problem with chrome mobile browser during giving feedback.
Post by: Thekool1s on January 22, 2020, 09:13:19 AM
Quote from: BitMaxz
the button does not actually disappear it's hiding on the back of the feedback box

It is indeed hiding behind the textarea. Notice in the gif below the height of the textarea increase by 30px when we type something... It goes from 246px to 276px. @theymos i don't think it was the stray </div> but rather something to do with CSS. The height is being overridden for some reason...

https://i.imgur.com/8JUUWMZ.gif


Title: Re: Facing a problem with chrome mobile browser during giving feedback.
Post by: sujonali1819 on January 22, 2020, 09:16:04 AM
Snip~~
@op may be time to change browser?
Good suggestion. But actually I share this issue because I thought this is any problem/bug of this forum.

At this moment I want to confirm according to the previous comments and suggestions that possibly the bug is coming from the chrome browser sides, not a bug of this forum. Today I notified an Update of chrome but the issue still running after update my chrome browser. Hopefully the bug will be solved in upcoming versions.

So, now I am locking this topic to reduce spam/getting same suggestions again and again. If you guys are facing this problem like me, just scroll up to see the solution of this problem. Thanks everybody who replied in this topic to solve the issue.      


Title: Re: Facing a problem with chrome mobile browser during giving feedback.
Post by: libert19 on January 22, 2020, 09:40:45 AM
I use Samsung Internet, works fine for me. @op may be time to change browser?
Bugs only occur in Chromium-based browsers, such as Google Chrome, Brave, UC Browsers etc.
So for Samsung's default browser the bug won't be found. as I explained above.

Samsung Internet is chromium based too. Almost all browsers use chromium as it's already open source and takes off unnecessary work unlike making one from scratch.