Bitcoin Forum

My Uncle unfortunately was the victim of bitcoin theft... Seems like they compromised his email account and possibly SMS authentication.

This happened roughly a week ago, and he is filing info through Coinbase.

Everything was converted to bitcoin and send to the following address:

https://blockchain.info/address/bc1q2yz3cztzhhsym2kyjc90g4wncv0ap52npjp0yk

bc1q2yz3cztzhhsym2kyjc90g4wncv0ap52npjp0yk

Seems like Coinfirm's Reclaim Crypto is a great place for him to start. Has anyone successfully used them to get bitcoin back?

https://www.coinfirm.com/products/reclaim-crypto/

Has Coinbase covered losses for anyone like this in the past? I haven't found any success stories, but thought I'd ask here as well.

Ugh. 1.837 BTC. That's gotta sting.

Anyway, I really don't know what this Coinfirm thing is. But if this is actually a legitimate service that will do chainalysis for you, I'm guessing that it will cost a crap-ton of money. But really, I really don't know how they're going to get your uncle's funds(unless the hacker/scammer did something really stupid to trace the address to his/her identity).

I guess just try sending them a message and ask for price quotes because at this point you probably have nothing else to lose.

I would see if Coinbase will help you get in touch with Binance, as all the funds ended up there.

1CosBm5Yf6zLAShP3PdsVgbu3rF2jVxP7S is the Binance deposit address which belongs to the hacker.
1NDyJtNTjmwk5xPNhjgAMu4HDHigtobu1s is the Binance hot wallet.

Binance has been willing to work with people who have lost money to hackers before. Neither side may be willing to help for such a small amount of BTC (by their standards), but its better to start with them than a 3rd party service (never heard of Coinfirm).

Did that really happen or do you just want to get some referrals to Coinbase? Legendary member who has not yet learned that referral links have no place in posts, even if they are hidden behind hyperlinks.  As for the possibility of returning the stolen crypto, it is certainly possible if you find a hacker and politely ask him to return your BTC, not by using some reclaim service...

Never heard of that before.

At the very least report the theft to your local pigs.

As for Coinbase, no way would you be covered. Security at your end is your responsibility, not theirs. If they covered everyone's personal balls ups they'd be bankrupt with the hour.

1) Unless they move it directly to an exchange that is based in a location that would give up the KYC info of the person sending it to them there is no way to get the BTC back. Looking at your profile you have been here for 9 years and 3000 posts. You should know that by now. Looks like it went to Binance, but don't know what happened after that and if they used real docs or a compromised account there too.

2) Goes without saying don't sent them any money on the promise of recovery. If they really can get something back then they can take a cut, but see #1 99.9999% sure it's gone.

3) Do not put referral links in the body of your post without saying so, it's bad form

4) Opinion of DaveF it's under 20,000 USD most of the phone hack / SIM swap / etc. is usually for larger amounts.

-Dave

edit: and 4 people said the same thing as I way typing anyway.

 nutildah  (https://bitcointalk.org/index.php?action=profile;u=317618) the above profile name has spoken the best option. The hacker has moved the funds to Binance and to make recovery simpler for the victim he should contact the coinbase support and formally tender his complaint for them to  contact Binance for fund recovery. Binance has been doing this sometimes now, this had equally happened to my friend sometime 2018.

It is very nice finding. As far as I know of, ref or affiliate links are not allowed in the post area. Such links are only allowed in signature space or on the profile page.

Ref link is included in two places, at early and end of the OP.

Coinbase will definitely don't refund since the account was hacked specifically on your uncle account only so it means that the lapses is on your side. You should ask support of binance immediately since the hacker sent the money there directly from your uncle coinbase account. Just provide the proof of ownership of the account and also your conversation to coinbase support to confirm that account was really compromised and you didn't allow the transaction.

As for Coinbase, I've never seen one or if there is, I don't really know. The best exchange into refunding their affected users with their negligence is Binance. But even if it's Binance and the fault is found on the user, they will not refund it.
So that's likely going to happen with your uncle's case.

Unless there is a breach on Coinbase's custody side, your Uncle is tough out of luck.

I don't think I've heard of a single example where blockchain analysis successfully helped somebody get their stolen funds back.

Also your ploy to gain affiliate commissions and plug Coinfirm are incredibly obvious, if you keep doing that somebody will eventually tag you. Hope it's worth it for the couple bucks commission you might land.

If the fault is in the Coinbase itself then they will do everything just to get your Bitcoins back but if it is the fault of your Uncle then don't expect too much from it.

More than 1 Bitcoin :X. Can't get that amount and yet your uncle have the chance to give it to scammers :D. Possible that your uncle is a victim of phishing I think. There is a slim chance that you will get your Bitcoins back if you will give a proof to them that it really is your Uncle's Bitcoin but the chances are very low.

As far as I know with the Binance mass hacking, it was also their user's fault. If I remember correctly the attack was just executed at one single day hence the huge publicity around it. And since Binance(especially with their Twitter-active CEO) takes PR seriously, of course they would refund the money. It has marketing written all over it, for the masses to trust Binance more.

Got a link to that event?

I'd be amazed if any exchange recompensed a user's incompetence.

If somehow a hacker managed to get into Binance's own systems and phished their users via legit channels that's another thing and that's ultimately on them for letting it happen.

Here you go:

• https://www.wired.com/story/hack-binance-cryptocurrency-exchange/
• https://cointelegraph.com/news/hackers-withdraw-7-000-bitcoins-in-binance-crypto-exchange-security-breach

"The hackers used a variety of techniques, including phishing, viruses and other attacks,” wrote Zhao. “The hackers had the patience to wait, and execute well-orchestrated actions through multiple seemingly independent accounts at the most opportune time."

The statement makes it a bit unclear if it was user's error or an error on Binance's side though.

This is extremely helpful!!!

I had no idea referral links couldn't be put into posts??? When did they start saying that? I guess I'll go take them out as I don't see the point in getting banned for that...

I'll report back after my Uncle connects with Binance... any thoughts on whether Binance vs Binance.US? (I was sure not to put either of my referral links in here)

EDIT: looks like they were automatically removed... sorry again; didn't realize that was against the rules. Bad form I don't mind, but I don't want to break rules. Thanks again for all the helpful info!

I didn't know that it's a user fault, I thought that it's their end's fault. Btw, that could be one thing that CZ has thought of it to strengthen their reputation from the mass and made a really good and impressive move from that situation.

Yes, keep updating us and let's see how this will go. Good luck.

Looks entirely like an exchange side balls up to me. Usually it's exchange funds that go walkies so this is a bit different in that it hijacked customer accounts. I'd fully expect to be made whole by them in those circumstances.

Submitted a ticket with Binance US - not them.

Next, submitted a ticket with binance... will keep you posted!

because you do have a signature of coinbase, it would only make them think you advertised your ref link.   its what the usual spamer do of course thats what one would think about your post. look at me i'm spaming dsdaq. ;D anyway.

it would be stupid of the hacker to send it to binance but it appears he is.  its its not withdrawn already then you might have the chance to get back that 1.8 BTC, that is a good amount. coinbase may not likely cover anyone's loss if its likely your fault like email hacked.

the coins went to a binance.com wallet, not binance.us. unfortunately, they most likely were deposited into an unverified account and the funds have already been withdrawn. good luck though.


some from column A, some from column B.

the accounts were individually compromised, and not from binance's end, so ultimately that was the fault of those customers. on the other hand, binance arguably should have had controls in place that prevented such a large (7000 BTC) automated withdrawal. they considered that a failure and compensated the customer losses accordingly.

from a PR/goodwill perspective, they probably didn't have much choice given that processing that 7000 BTC withdrawal looked really bad---bad enough that everyone simply called it a hack. technically, the exchange wasn't hacked at all. they just had really badly implemented withdrawal controls.

well I'm sad to report back that Binance has responded they cannot help :(