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Author Topic: Coinfirm? Coinbase hack  (Read 231 times)
kjlimo (OP)
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July 09, 2020, 10:45:43 AM
Last edit: July 09, 2020, 01:42:41 PM by hilariousandco
 #1

My Uncle unfortunately was the victim of bitcoin theft... Seems like they compromised his email account and possibly SMS authentication.

This happened roughly a week ago, and he is filing info through Coinbase.

Everything was converted to bitcoin and send to the following address:

https://blockchain.info/address/bc1q2yz3cztzhhsym2kyjc90g4wncv0ap52npjp0yk

bc1q2yz3cztzhhsym2kyjc90g4wncv0ap52npjp0yk

Seems like Coinfirm's Reclaim Crypto is a great place for him to start. Has anyone successfully used them to get bitcoin back?

https://www.coinfirm.com/products/reclaim-crypto/

Has Coinbase covered losses for anyone like this in the past? I haven't found any success stories, but thought I'd ask here as well.

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mk4
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July 09, 2020, 10:53:21 AM
 #2

Ugh. 1.837 BTC. That's gotta sting.

Anyway, I really don't know what this Coinfirm thing is. But if this is actually a legitimate service that will do chainalysis for you, I'm guessing that it will cost a crap-ton of money. But really, I really don't know how they're going to get your uncle's funds(unless the hacker/scammer did something really stupid to trace the address to his/her identity).

I guess just try sending them a message and ask for price quotes because at this point you probably have nothing else to lose.

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nutildah
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July 09, 2020, 10:59:00 AM
 #3

I would see if Coinbase will help you get in touch with Binance, as all the funds ended up there.

1CosBm5Yf6zLAShP3PdsVgbu3rF2jVxP7S is the Binance deposit address which belongs to the hacker.
1NDyJtNTjmwk5xPNhjgAMu4HDHigtobu1s is the Binance hot wallet.

Binance has been willing to work with people who have lost money to hackers before. Neither side may be willing to help for such a small amount of BTC (by their standards), but its better to start with them than a 3rd party service (never heard of Coinfirm).

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July 09, 2020, 10:59:57 AM
Merited by stompix (1), akhjob (1)
 #4

My Uncle unfortunately was the victim of bitcoin theft... Seems like they compromised his email account and possibly SMS authentication.

This happened roughly a week ago, and he is filing info through
Code:
https://coinbase.com/?r=519858b

Everything was converted to bitcoin and send to the following address:

https://blockchain.info/address/bc1q2yz3cztzhhsym2kyjc90g4wncv0ap52npjp0yk

bc1q2yz3cztzhhsym2kyjc90g4wncv0ap52npjp0yk

Seems like Coinfirm's Reclaim Crypto is a great place for him to start. Has anyone successfully used them to get bitcoin back?

https://www.coinfirm.com/products/reclaim-crypto/

Has
Code:
https://coinbase.com/?r=519858b
... covered losses for anyone like this in the past? I haven't found any success stories, but thought I'd ask here as well.

Did that really happen or do you just want to get some referrals to Coinbase? Legendary member who has not yet learned that referral links have no place in posts, even if they are hidden behind hyperlinks.  As for the possibility of returning the stolen crypto, it is certainly possible if you find a hacker and politely ask him to return your BTC, not by using some reclaim service...

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gentlemand
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July 09, 2020, 11:00:23 AM
 #5

https://www.coinfirm.com/products/reclaim-crypto/

Has coinbase covered losses for anyone like this in the past? I haven't found any success stories, but thought I'd ask here as well.

Never heard of that before.

At the very least report the theft to your local pigs.

As for Coinbase, no way would you be covered. Security at your end is your responsibility, not theirs. If they covered everyone's personal balls ups they'd be bankrupt with the hour.
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July 09, 2020, 11:00:54 AM
 #6

1) Unless they move it directly to an exchange that is based in a location that would give up the KYC info of the person sending it to them there is no way to get the BTC back. Looking at your profile you have been here for 9 years and 3000 posts. You should know that by now. Looks like it went to Binance, but don't know what happened after that and if they used real docs or a compromised account there too.

2) Goes without saying don't sent them any money on the promise of recovery. If they really can get something back then they can take a cut, but see #1 99.9999% sure it's gone.

3) Do not put referral links in the body of your post without saying so, it's bad form

4) Opinion of DaveF it's under 20,000 USD most of the phone hack / SIM swap / etc. is usually for larger amounts.

-Dave

edit: and 4 people said the same thing as I way typing anyway.

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Oyarebu
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July 09, 2020, 11:18:36 AM
 #7

nutildah the above profile name has spoken the best option. The hacker has moved the funds to Binance and to make recovery simpler for the victim he should contact the coinbase support and formally tender his complaint for them to  contact Binance for fund recovery. Binance has been doing this sometimes now, this had equally happened to my friend sometime 2018.

bc1q09t7xlllkfalkypqvca36qzczd6vlhctnpwj9u
hd49728
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July 09, 2020, 11:25:42 AM
 #8

Has
Code:
https://coinbase.com/?r=519858b
... covered losses for anyone like this in the past? I haven't found any success stories, but thought I'd ask here as well.

Did that really happen or do you just want to get some referrals to Coinbase? Legendary member who has not yet learned that referral links have no place in posts, even if they are hidden behind hyperlinks.
It is very nice finding. As far as I know of, ref or affiliate links are not allowed in the post area. Such links are only allowed in signature space or on the profile page.

Ref link is included in two places, at early and end of the OP.
4. No referral code (ref link) spam. [1]
4. No referral code spam
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July 09, 2020, 11:29:48 AM
 #9

Coinbase will definitely don't refund since the account was hacked specifically on your uncle account only so it means that the lapses is on your side. You should ask support of binance immediately since the hacker sent the money there directly from your uncle coinbase account. Just provide the proof of ownership of the account and also your conversation to coinbase support to confirm that account was really compromised and you didn't allow the transaction.

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July 09, 2020, 07:50:34 PM
 #10

As for Coinbase, I've never seen one or if there is, I don't really know. The best exchange into refunding their affected users with their negligence is Binance. But even if it's Binance and the fault is found on the user, they will not refund it.
So that's likely going to happen with your uncle's case.
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July 09, 2020, 09:51:22 PM
 #11

Unless there is a breach on Coinbase's custody side, your Uncle is tough out of luck.

I don't think I've heard of a single example where blockchain analysis successfully helped somebody get their stolen funds back.

Also your ploy to gain affiliate commissions and plug Coinfirm are incredibly obvious, if you keep doing that somebody will eventually tag you. Hope it's worth it for the couple bucks commission you might land.

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July 10, 2020, 12:19:57 AM
 #12

My Uncle unfortunately was the victim of bitcoin theft... Seems like they compromised his email account and possibly SMS authentication.
If the fault is in the Coinbase itself then they will do everything just to get your Bitcoins back but if it is the fault of your Uncle then don't expect too much from it.

More than 1 Bitcoin :X. Can't get that amount and yet your uncle have the chance to give it to scammers Cheesy. Possible that your uncle is a victim of phishing I think. There is a slim chance that you will get your Bitcoins back if you will give a proof to them that it really is your Uncle's Bitcoin but the chances are very low.

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July 10, 2020, 10:54:36 AM
 #13

As for Coinbase, I've never seen one or if there is, I don't really know. The best exchange into refunding their affected users with their negligence is Binance. But even if it's Binance and the fault is found on the user, they will not refund it.
So that's likely going to happen with your uncle's case.

As far as I know with the Binance mass hacking, it was also their user's fault. If I remember correctly the attack was just executed at one single day hence the huge publicity around it. And since Binance(especially with their Twitter-active CEO) takes PR seriously, of course they would refund the money. It has marketing written all over it, for the masses to trust Binance more.

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gentlemand
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July 10, 2020, 12:05:54 PM
 #14

As far as I know with the Binance mass hacking, it was also their user's fault. If I remember correctly the attack was just executed at one single day hence the huge publicity around it. And since Binance(especially with their Twitter-active CEO) takes PR seriously, of course they would refund the money. It has marketing written all over it, for the masses to trust Binance more.

Got a link to that event?

I'd be amazed if any exchange recompensed a user's incompetence.

If somehow a hacker managed to get into Binance's own systems and phished their users via legit channels that's another thing and that's ultimately on them for letting it happen.
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July 10, 2020, 02:18:54 PM
 #15

Got a link to that event?

I'd be amazed if any exchange recompensed a user's incompetence.

If somehow a hacker managed to get into Binance's own systems and phished their users via legit channels that's another thing and that's ultimately on them for letting it happen.

Here you go:


"The hackers used a variety of techniques, including phishing, viruses and other attacks,” wrote Zhao. “The hackers had the patience to wait, and execute well-orchestrated actions through multiple seemingly independent accounts at the most opportune time."

The statement makes it a bit unclear if it was user's error or an error on Binance's side though.

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kjlimo (OP)
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July 10, 2020, 02:40:28 PM
 #16

I would see if Coinbase will help you get in touch with Binance, as all the funds ended up there.

1CosBm5Yf6zLAShP3PdsVgbu3rF2jVxP7S is the Binance deposit address which belongs to the hacker.
1NDyJtNTjmwk5xPNhjgAMu4HDHigtobu1s is the Binance hot wallet.

Binance has been willing to work with people who have lost money to hackers before. Neither side may be willing to help for such a small amount of BTC (by their standards), but its better to start with them than a 3rd party service (never heard of Coinfirm).

This is extremely helpful!!!

I had no idea referral links couldn't be put into posts??? When did they start saying that? I guess I'll go take them out as I don't see the point in getting banned for that...

I'll report back after my Uncle connects with Binance... any thoughts on whether Binance vs Binance.US? (I was sure not to put either of my referral links in here)

EDIT: looks like they were automatically removed... sorry again; didn't realize that was against the rules. Bad form I don't mind, but I don't want to break rules. Thanks again for all the helpful info!

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July 10, 2020, 03:12:20 PM
 #17

As for Coinbase, I've never seen one or if there is, I don't really know. The best exchange into refunding their affected users with their negligence is Binance. But even if it's Binance and the fault is found on the user, they will not refund it.
So that's likely going to happen with your uncle's case.

As far as I know with the Binance mass hacking, it was also their user's fault. If I remember correctly the attack was just executed at one single day hence the huge publicity around it. And since Binance(especially with their Twitter-active CEO) takes PR seriously, of course they would refund the money. It has marketing written all over it, for the masses to trust Binance more.
I didn't know that it's a user fault, I thought that it's their end's fault. Btw, that could be one thing that CZ has thought of it to strengthen their reputation from the mass and made a really good and impressive move from that situation.

I'll report back after my Uncle connects with Binance... any thoughts on whether Binance vs Binance.US? (I was sure not to put either of my referral links in here)
Yes, keep updating us and let's see how this will go. Good luck.
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July 10, 2020, 04:37:47 PM
 #18

The statement makes it a bit unclear if it was user's error or an error on Binance's side though.

Looks entirely like an exchange side balls up to me. Usually it's exchange funds that go walkies so this is a bit different in that it hijacked customer accounts. I'd fully expect to be made whole by them in those circumstances.
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July 10, 2020, 10:32:33 PM
 #19

Submitted a ticket with Binance US - not them.

Next, submitted a ticket with binance... will keep you posted!

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July 10, 2020, 11:04:26 PM
 #20

because you do have a signature of coinbase, it would only make them think you advertised your ref link.   its what the usual spamer do of course thats what one would think about your post. look at me i'm spaming dsdaq. Grin anyway.

it would be stupid of the hacker to send it to binance but it appears he is.  its its not withdrawn already then you might have the chance to get back that 1.8 BTC, that is a good amount. coinbase may not likely cover anyone's loss if its likely your fault like email hacked.

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