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Many of us signed up for Cryptopia knowing there was no need for kyc. Identification was only required if fiat was trade.
Why are id documents required for any account now, even if they have no fiat currency?
Once they have verified via email, control questions, user and password, that I am the legitimate owner of an account that does not contain fiat money, why ask me for more documents?

That's to proving your identity dude. It's a part of requirement to claim your money and i guess that was following the regulation too.
In this game, you can do nothing except complete all of requirements to get back your money. If you didn't complete the KYC verification and then you will not get your money.
They were holding your game and they will able to force the investors for that.

Because they reserve right to change any rules on their TOS, and if you asked to provide ID document while registering... it's their requirement now. If you don't like to send ID document, stay away from that sites.

Also even though in the past we don't need provide KYC on registration, that doesn't mean we're free from it... they can force to provide KYC anytime they want.

I'm kind of lost. Do you mean that we can now reclaim our fund in cryptopia? I had some funds on the exchange before the hack news which lead to the liquidation of the platform. I have actually Written off that money and it would be great to have a refund back. Please how can I apply for a refund?

If you have account there, check the email that you registered. There's will be some instructions send there, sometimes it goes to spam folder too.

I filled in the claim form and they asked few details about my account and I was fortunate enough that I could answer those questions. I did not take a screenshot of my altcoin balance at that time. I haven't yet received any reply regarding my claim form. I know KYC is a concern but nowadays many exchanges are asking for it and we can't help but provide them the details. If you want your tokens back, you need to provide the required documents. Still don't know what they'll ask for. They are asking details even though I still own the email address I used to register with them.

it could be possible submit a claim ? anyone can link please this form ?
I haven't never sent mine despite I lose some btc cents in this exchange :(
however it's a very lucky chance recover some money from them (from several exchanges gone I never get back a cent...)

They probably were able to do so because they weren't required legally before. Maybe a new state law that requires them to verify the details of all their users even if they aren't dealing with fiat currency. This will eventually happen with almost all exchanges if they want to legally be in business. Your only option is to go for trusted p2p transactions.
Oh and don't forget. You have already agreed to their terms of service. I am sure somewhere its written that they can bring changes to the terms anytime without any notice. Most business/companies do notify their users though before the terms are made effective.

They need it for documentation that will be presented on the court to verify that refund will send to a real person and not some random guy they invented. They can just fake that the refund happened if KYC will not be requiring by the court. This is a legal issue so you should consider what cryptopia is facing right now to finish refund issue.

Simple, if you want to claim your money just provide the necessary documents they required. If you don't want to comply, Just forget about it in fact it was considered as loss since they announced bankruptcy. Cryptopia giving a refund is just a miracle.

The problem is he doesn't wanna try to deal with the KYC verification that being implemented by cryptopia. It's not about sooner or later but KYC is a mandatory for any cryptopia users in the past to receive their compensation from the liquidation that already happened with cryptopia.
KYC was being a mandatory for anyone who wanna try to get compensation. He has no choice and he must deal with KYC verification, that's it.

I'm glad that I got all my coins out there before the bad events now there is no more retrieve and I don't have to go through KYC I don't trust Cryptopia anymore, I have done KYC on other exchange but not with an exchange under liquidation because they will soon be out of existence.

https://s8.hostingkartinok.com/uploads/images/2020/12/7bd3de973cfa39f0a17815e86fff4092.jpg

Can someone tell me what to do next?
I registered on their website, wrote to them about the problem.
Several days have passed, but there is no answer from them.

First as a centralized exchange, the team can change the terms and conditions whenever they like all in a bid to convince the users its for their own good, well, there is nothing that can be done about it when such issue arises. Every centralized exchange, can set in terms and conditions or remove terms and conditions whenever they like or if it is required of them by the law enforcement; I think this is the case with Cryptopia exchange.
Secondly, I guess the hack has forced the exchange to take several steps and hence they are trying to put everything in place so as to refund the actual users. Also, I guess they are doing such in order to be line with the regulation set before them, hence I think if you really want your funds back, and if they are worth it, you can go ahead with the requirements, this is just my opinion.

I don't trade on Cryptopia anymore after I withdrew all of my coins and move it into Binance.
I feel that Cryptopia become strange but I don't know how to tells.
They can change their rules because they own that exchange, and if they want you to verify your account, they can easily to ask you to send the document required.
I think you should use the other exchange if you don't want to verify your account.
Binance will be good for you to trade, and you will see a huge coins list on that exchange.

If your main purpose is as what you've mentioned then there's no other better move than just don't bother with that exchange anymore. If any exchange demanding KYC from me it must be the most reliable exchange out there tbh.
Handing out KYC to exchange too much also could have some bad impact to us in the long run. It's better off going to another exchange because honestly, there's tons and tons of exchanges out there created everyday. You just need to pick a new one which reliable and credible.

I had an account with Cryptopia and I don't even remember the email that I used. Fortunately I had withdrawn most of my BTC before the exchange went down. But still I lost LTC worth around $400. I checked their website and it is saying that the liquidation process is still ongoing. There are no details given on how to recover the funds. The latest communication that I could get hold was this one:

https://www.grantthornton.co.nz/update-for-cryptopia-account-holders-10-february-2020/

It's for your own security they asked for it because they don't know who is the real owner of the account. Giving your identity to them means they know who is claiming thier balance stock on that exchange. It's been a year since they close that exchange and your lucky you have an option to claim it back than nothing to recover from your money .

They sent out claim emails to users who had an account with cryptopia and balance in altcoins. You should receive the email this month as I already received and filled the form.

Cryptopia hacked few years ago when my balance was hacked also. After a long time why they will give again opportunity. I know it is no valid now. Cryptopia damaged many investors life. My savings gone there. Low security exchange was it. Over the years, it is on maintenance mode after hack.

Yeah.... I found the email, but for some strange reason I am unable to enter the details. I filled all the necessary fields, and then entered the captcha text and after that I tried to submit. But nothing happens. I was doing it in incognito mode, and later I will do the same on regular browser. Actually I was a bit afraid that the email was some phishing mail sent by hackers.

This thread is filled with shitposters. Do you really not understand a thing about bankruptcy? Do you actually even follow any news and did you even know this company has been in liquidation for over a year now? Some of you are babbling in here for hours and hours and hundreds of posts about "success" and "learning" but in reality, you don't give a shit. You're purely posting to boost your activity.

There are people in this thread, like OP, who need our help and you're not helping them at all. So stop posting your shit all over these boards, and learn something for a change:

This exchange does not exist any longer, it is now a company in liquidation.

This means the old rules do not count anymore and the old company management have nothing to say anymore. The liquidators are in charge now, and they have been assigned to execute this liquidation by a Legal Court. Liquidation means they are dismantling this company until as much company debts as possible - and hopefully all - have been paid.

For those who do care about this case, and are not simply here to boost their activity, you can read all about it in this thread (https://bitcointalk.org/index.php?topic=5251040.0). I have been following the case and have been analyzing the liquidation reports for several months now.

You can of course not expect these liquidators just to hand out the recovered coins to anyone who claims they're theirs. So yes, therefore you will have to pass ID verification and prove that these coins have been bought by you.

THIS IS NOT KYC. KYC means Know Your Customer. There are no customers left in this case because there's no (active) company left. If Cryptopia owes you money, you are now no longer a customer but you remain a creditor. In this case, you could say that ID verification would mean "Know Your Creditor" - yes again KYC hahaha.

Now how's that for ironic? Isn't that hilarious?

So it will be up to you to decide if you wish to give up your anonymity in exchange for the coins that (might) get recovered. No-one can make this decision except for yourself.

By the way, I'll be reporting and following every shitposter who has posted shit in this thread.

Every exchange site platform has the right to change everything in terms of the rules they have. But most of the top exchange in the market  requiring KYC only if you exceed their maximum withdrawal to their platform. But as long as your reaching the maximum no problem even your submitting KYC that's what I know about it.

I am most interested in why they demand so much data, they don't have enough of my mail? They require Transaction Hash, but I can find only the amount and the wallet address in the mail.

Is this the first time in your life you discover the concept of bankruptcy? The rules don't suddenly get shaken up, just because it's a crypto exchange, you know. ::)

These people have a mandate from the Court. You can't seriously expect them to send you some crypto coins, simply based on your claim, your e-mail address and no other information or data whatsoever? If in real life, a company goes bankrupt, you think you can simply send an e-mail to the liquidators and tell them: "Hey guys, send me some money and by the way, I'm not telling you why, or who I am" ??

Keep it real, mate.

The people behind the exchange are no longer in charge. The liquidators have a legal duty to defend the interests of all people who are involved in this liquidation. They therefore have to respect the local law concerning insolvency and the old Terms & Conditions will only count if they are in accordance to these laws.

So if you've got nothing to hide, and you wish to recover your coins, take the necessary steps. If you have things to hide, or simply do not wish to recover these coins, don't send them your ID - duh.

I'm a radical defender of anonymity, but risks are always involved, and bankruptcy is one of them. Therefore you have to find a balance between anonymity and "security" and that's a decision and consideration only you can make.

There are several reasons behind KYC verification. Firstly, companies want to include blockchain trades by confirming the full details of the legit users. Second, scammers steal information through KYC for the purpose of sale.