Bitcoin Forum

Dear friends and bitcoiners, we've been working hard to get our new site up and are finally pleased to present it to you. The new design ushers in some other changes, like support for bitinstant and the introduction of SEPA deposits for Euro customers, and how we handle Liberty Reserve. It may seem like a small change after you get past the surface, but this is just the tip of the iceberg!

TOKYO, JAPAN - December 1, 2011 - Mt.Gox is proud to announce several enhancements to our website's look and feel.

I. Mt.Gox Redesign.
The world's leading Bitcoin exchange, Mt.Gox (MtGox.com), went live today with a new design aimed at increasing the usability of its services while bringing it up to current web design standards.

"The new design is a lot more cohesive and we hope our existing users will enjoy the experience - we think it's a huge improvement over the classic Mt.Gox. We believe the website will engender new users with its new, more refined look", said Mark Karpeles, CEO of Tibanne K.K.

While the website will remain as functional and easy-to-use as ever, the new design brings two new improvements that will make life easier for bitcoiners and traders alike. This includes a much sleeker Market Graph with access to more information than ever. This chart is accessible anywhere on the site by clicking the button at the top of the page. All the data you need at your fingertips is now only a click away!

II. Mt.Gox, now supported by BitInstant.
BitInstant, a company that built its reputation by allowing people to quickly and easily transfers funds to their preferred Bitcoin exchanges, are officially announcing today a partnership that will allow users based in the Untied State of America to expediently deposit funds into their Mt.Gox account securely.

BitInstant is accessible from the Mt.Gox control panel via the “Funding Options” page or directly from the BitInstant website. The new service will give you the ability to send funds from your Liberty Reserve, Paxum or Dwolla account in an instant!

III. SEPA Transfers for Europe are Back.
Mt.Gox is pleased to announce that SEPA transfers are now available to our European customers. If you live within the SEPA zone, you can once again deposit funds with Mt.Gox quickly and cheaply. If you would like more information on how to use this funding method please visit the "Funding Options" page on MtGox.com.
Please note that SEPA transfers are only available to Mt.Gox verified customers.

IV. Liberty Reserve.
Building on its strong relationship with AurumXChange and now BitInstant, Mt.Gox will be entrusting the processing of Liberty Reserve USD to these partners. As of today Mt.Gox will no longer longer accept Liberty Reserve funds directly, but instead, invites any Liberty Reserve account owners to use the trusted services of both AurumXChange and BitInstant.  

Regards,
Mt.Gox Co. Ltd Team.
Media Contacts
press@mtgox.com

May be you will add an option to choose old design ?

New one's information density is way lower and especially worse on small notebook screen - only a little portion of trade page is now visible at a time... :(
"Zoom" option on 24h graph is either not working correctly in Safari or doesn't allows to zoom in for more than just a few percents.
USD balance of my wallet cannot be selected for copying to clipboard anymore, so it makes external calculation more diffcult.

It is a real shame that a team of programmers working for SEVERAL MONTHS has only this to show at the end of November.

> Redesign -- how about functionality?!
> BitInstant -- it was there already.
> SEPA -- used to be there anyways
> LR -- you REMOVED this feature.

And this warrants a timer on the front page?

Maybe that's why some people pulled their money out of MtGox when the timer went up :P

https://bitcointalk.org/index.php?topic=52846.msg631532#msg631532 lulz

for now on you can access the "old Mt.Gox" version via this URL = https://classic.mtgox.com. But a "small resolution" version will come soon.

Cheers

It looks great - best of luck to ya!

Well done.  I think that grey should be a little lighter, but I guess it might bring out those art designs on the wallpaper too much.   Everything is so large, I'll alert my grandma to join the site tonight ;)

As we said here to you already here https://bitcointalk.org/index.php?topic=52846.msg636566#msg636566, a LOT is going to happen and show Mid January, so what you see here is, once again, the tip of the iceberg and the features that will be announced will really change a lot of things for Bitcoin.

Cheers

It all looks very nice.  Big applause.

Thanks.

You ask, we do... Ok, sure sometimes not as fast as we would love to, but rest assure we are listening to all comments and work (in the dark) to change things according to our schedule and list of priorities.

We're glad to be working with MtGox!

Congrats on the new redesign, it looks BEAUTIFUL!!

-The Bitinstant Team

Daaaaaaaaaaamn, that looks impressive! Good job!

Great Job Mt. Gox  ;D

Huge improvement, great job

Not bad. It's too wide, though.

Looks like an imgur.com linked blog now.

Btw, do you guys magic-wand your own logo?

Now when I'm on MtGox, I feel like I must go out and buy a tamagotchi. Weird.

lol, it is cheaply magic-wanded!  Graphic design fail.  It's also really color banded from compressing too many times during the edits.  Gox, you gotta pay attention to these things if you want to be 100% professional!  Anyway, I agree with the other comments on information density.  Everything is too large and spread out.  Tighten up the layout a bit with the CSS (should cost nothing).  Also, where is the dang leverage!  Dropped the ball!

I'm being a bit dramatic because I am bored.  Gox still has the lead IMO.

Oh, thank you.

+1 on really low information density. Hate. I'll be using https://classic.mtgox.com until you pry my cold dead hands away from the KB.

Fixed width layout? Seriously?

I get a little postage stamp of a pane to see transaction history no matter how wide I make my browser window. Shame on the designer.  >:(

I couldnt rant enough about how bad a decision it is to use a fixed width div for that layout. For some vanity website, fine, go ahead and use Flash too, but for something with actual data in it, deciding that you know best what size I want the view to be is just ignorant.

Please try again.

As it has been said a low resolution version of the website is on the way, so until then please use https://classic.mtgox.com.

I cant find market depth. Where did you put it?

Hello,

We are working on it, but you can access this from our old site for now at https://classic.mtgox.com/.

No functionality? Are you serious?

Click on that little orange chart logo on top left, and be wowified by awesome new charting interface. I must say I am impressed!

Just noticed, a quick credit edit

https://i.imgur.com/oVM4h.jpg (http://bitcoincharts.com/markets/)

I am not sure why someone would want to advertise using a quote from Wikipedia as the source for anything, when the actual source is better.

This "Part" is aimed to change with time, also, while I agree that BitcoinCharts is a nice choice as well, Wikipedia is here used for its "neutrality" toward Bitcoin.

I suggest putting price on the right and volume on the left of the fancy new graph. I thought USDBTC went up to thousands of dollars...

I also think it is weird that it displays negative volume...is that possible?

Thanks for the feedback, we are going to look into it.

The activation key generation for application access is b0rked, as the resulting QR code is stretched and therefore unreadable for the mobile app (tried both Chrome 15/Linux and IE8/Windows). As a workaround I used the "classic" website, there it works.

Thanks, some of us succeed to reproduce this and we are working right now

Oh man that looks ugly!
What's up with the hipster design everywhere nowdays?
Why does everything have to be ironic and "CRAZZZZYY" instead of plain, minimalistic and stylish?  ??? :'(

So New face ahh?
While June hacker is still at large, leave the price of bitcoin like shit.

Please check again. At least it is now working for me.

These few changes don't warrant the stirup (tried to) made. But then, I am somewhat glad it didn't change too drastically, worsening even more on the way.. I stick to "classic" too.

I refuse to identify myself on MtGox to be able to use SEPA transfers. MtGox didn't even give a plausible reason for this. Bitcoin is a payment option with anonymity in mind, after all. With Europe being one of the larger markets, this may prove as a step to strengthen competition. I surely hope so.

I will now switch to http://bitcoin-otc.com/ (http://bitcoin-otc.com/), this kind of exchange is more of a future for Bitcoin than centralized data mining.

Ente

..who feels more like on a hangover than at a party, in MtGox terms..

Unfortunately, this is a legal obligation and we have to follow Europeans rules on that regard. FYI, each time you are using SEPA you are sending regardless of what you want/think most of your personal data the recipient of the transfer including your name and address, so basically you are identify yourself.
We Mt.Gox are then legally obliged to match both information sent to us and the one we have in our system. We understand that this overall process may be annoying for some and we would love to make it easier for all, but running an honest and legal business is what ultimately everybody wants and need!

Legality is ultimately a matter of opinion, and the people with the guns (governments) are expressing some really shitty opinions lately.

I don't mind the verified issue, I'm already verified because that allows much higher withdraw limits.

Great job with the new design! And I'm especially happy about the comeback of SEPA deposits. I was getting worried there for a while.

ironic, considering 'withdrawal' (by bitcoin) now takes 1 extra click than before.

no, i'm firmly in the classic (https://classic.mtgox.com) camp... someone else summed up the new interface well when they said it has 'a much lower information density'. the glaring problem with this is the enourmous amount of pixel height given to the header and following <h1>  ...so pretty much every feature requires you to scroll down after every click.

i'm not a fan at all.

I think this layout is another important step towards wider adoptance of Bitcoin.

agreed.

dumb it down for the masses, and masses are more likely to arrive.

i can live with that.

I have a question to Mt. Gox though, why is there no option for SEPA withdrawal? And do you have any ETA on that?

Yes, looks fine now.

Oh wow, so they did nothing other than "improve" the design.
Goxxed again!

I'm interested in the SEPA option, and I'm trying to get my account verified. How long is it going to take?

Any plans for SEPA withdrawals? (I see only SEPA deposits on the site)

Wikipedia is not a reliable source. Quoting it on the front page looks very unprofessional.
If someone edits the article and adds "Mt. Gox sucks balls", will you quote that too? :P

Low information density is an understatement.  Even the classic design had a lot of "empty space" forcing the site to be much larger than what it needed.

The idea of saying you're releasing a "low resolution" version later is laughable.  Right now the site doesn't even fit the data in 1920x1200 resolution vertically.  There is no reason for the amount of padding on every single element of the new design.  I thought the entire countdown was pretty unprofessional to begin with for a FINANCIAL WEBSITE.  Then this new layout comes out and as others have said, it has the look and feel of a blog more than anything business related.

How about posting about the problems with Paxum withdrawals? I saw a quote from IRC where Mark said there's an investigation that's putting them all on hold. Who is being investigated? What's the ETA on a resolution?

Why do we have to wait to hear scraps of this on IRC, (where follow-up questions are often rudely ignored,)  instead of posted on the official website in a clear and timely manner?

Legality may be a matter of opinion, but my opinion of Bitcoin operations who chose to attempt to skirt the law is pretty dang low.  Too many people getting burned by operations that are technically illegal and give out little information about themselves.  I'd rather go with a company who is more worried about complying legally, so that my funds don't suddenly get frozen by the government, and to avoid another "my bitcoin" fiasco.

Laws for money operations are there for a reason - to ensure that the consumer doesn't get burned.  If My Bitcoin had complied with all applicable money service business laws, you can bet your bottom that there wouldn't have been hundreds of users who lost 50% of their coins.

But, as you said, complying with laws and regulations is ultimately a matter of opinion.  It is my opinion that MtGox is doing the right thing with regards to that though, to ensure trust of their services and longevity of their business.  You can certainly continue using your sketchy, outside-of-the-law exchanges though.  ;)


Would have to agree with this...  I did a double-take when I saw Wikipedia being quoted.  I don't think I've ever seen that before in my life, except on badly-written college papers that get an F.

Any plans to make withdraws and deposits from Dwolla under $10 free since Dwolla changed that? That would be great for miners that do a daily withdraw.

Just a note, the interface seems to have problems displaying more than 1 open order. On top of the page, it says "2 open orders", but the list only displays 1 order. The old interface at https://classic.mtgox.com/ displays the two orders correctly.

Edit: the order in question has been "split" because the full order would not have enough funds.

I like the new interactive graph, but what exactly is being displayed by the bottom graph (the one that controls the time range displayed in the top graph)?  The regular little dips in it are kind of strangely uniform, and I'm wondering what they are.

Thanks for all your feedback we appreciate ALL OF THEM, including the "harsh" ones. A new design is always "puzzling" at first and not everyone is always happy with such stuff. Anyway what you see right now, is not written in stone, meaning that there will be a few tweaks and improvements coming along to make sure that it will pleases both the hardcore "traders" but also, for the future of Bitcoin, to offer a less "scary" interface for the first time users. Look at this design as a V2 of Mt.Gox and V2.1, V2.2... Will offer many new features that will satisfied both sides, with advanced trading solution for the "pros" and other solution for the rest of "world".

Finally as far as SEPA Withdraw is concerned, this will be back soon as well.

Cheers

I'm glad others are seeing issue with that Wikipedia quote thing.  I see the designers argument as far as I guess what would be an "unbiased" source.  But then that is a lie, as the source is Bitcoincharts, they put the work in to make that sweet site that is reliable for information that is not tied to any one exchange.    I guess though technically the quote is from Wikipedia because I don't think Bitcoincharts puts it's information in sentence form.  Still, using Wikipedia as a source should not sit right just based on the site is just a bunch of sources really, and your quote was pulled from just one source, that is no longer getting credit :(

Don't worry we will do something to make everyone happy!

V1 MtGox was a case of "first impressions last" and put many off with no other place to go for similar liquidity, it's maybe why TradeHill got a number of people IMO.

Anyway, great job guys - keep up the good work :)

This new interface has serious issues:

- First, in the Trade Section, it's hard to tell with the new Sell /Buy tabs whether you are doing a sell or buy transaction. I have accidentally done buys instead of sells and vise a versa.  You can hardly distinguish which displayed Tab you are in. The previous interface showed both at the Sell and Buy entry fields side by side, there was no room for error when placing your order.

- Secondly, when you place your buy/sell order, you have to constantly refresh the page before you get to see your Open Orders.  It's frustrating because you have a serious lag time before you can confirm if your order has gone though. The old interface was fairly quick to show Open Orders and confirm.

I am sticking with the classic interface until these issues are fixed. I have sent a note to MT Gox Support about these issues.

Anyone who has encountered the same kind of problems, please shoot a reply. I cannot be the only one experiencing these snafus.

SJ

Yes it is not AJAX enough to see what you are doing.  You have to refresh and scroll around to see what is going on.  And the information density is so low that you see the notification at the top that you have orders open, but you have to scroll a mile down just to see the first one.

SJ,

exactly the same here. I confused "sell" and "buy" too, ending up with trading into the wrong direction. Scrolling and refreshing to see my orders is no fun neither, but not such a big disturbance as the too-similar-looking buy and sell tabs.

Please put them both side-by-side!

Ente

i just found out that 'classic' is pretty useless now because it doesn't include the funding options... so you still get asked to visit the new site whenever you want to withdraw bitcoins anyway.

second gripe: when you paste an address to withdraw to, it's now more difficult (and annoying) to double-check it because the font is so big you can't see it all at once.

...but wait, there's more.

every time i log in, it reverts to doing everything in USD even though AUD is set as my 'Main currency'.

what's the point of calling it a Main currency if i have to keep manually switching to it?

We will push an update today on the Actual Mt.Gox version that includes a better "Buy & Sell" design. Also please understand that ultimately we will close the "classic" version in order to replace with one that will better handle mobile devices.

Any answer to this?

We let Dwolla apply their fee, and do not have those coded anywhere. If dwolla decides to make some txs free, it'll work right away on Mt.Gox.

Awesome I guess I'll try it out and post the results thanks for the reply.

Edit: Just tried and works fine, this will be great for daily withdrawers.