Bitcoin Forum

Welcome to Bitcointalk, you've done the right thing and you are fully aware of how Bitcointalk worked for new casino making an announcement here, copper account, and a well-designed introduction, based on your title alone people can easily figure out that its' promoting a crash game, so far you are the third crash game dedicated casino with some added games hopefully you will be active here and interact with the community.

Welcome Crashino to the Bitcoin Forum! The first thing I see and which gets my attention is that you are offering different Fiat deposits and withdrawals and you are not asking KYC just like what you have indicated on your announcement thread, but upon checking your AML Policy this is what is said. Can you please explain this to us?

Or that no personal info - no kyc was just for just registration alone? and still need to go KYC if necessary, I think you should make this clear to avoid confusion.

[ Source (https://www.crashino.com/aml-policy) ]

Also about the privacy policy, so only anonymous during registration but when using it you need to provide this?

[ Source (https://www.crashino.com/general-privacy-policy) ]

How come it is not no KYC? Please edit your title I think it is misleading.

Welcome to the forum!

Us from BTCGOSU have already started the review process and will shortly publish our Crashino review - needless to say we are going to announce it here on bitcointalk as well.

Good luck to you!

Hello and welcome I checked your website do you have license? since I see you are offering USD, EUR, CAD and other fiat and I am sure that only licensed gambling sites only accepts fiat I see you have a lot of games to offer, i will try all that 10 crash games it looks good.

worse that we are talking about cryptocurrencies and he is asking questions like: "transaction history" this is a much tougher KY and I very much doubt that the community likes KYC, I had already posted this in another thread that when they bring an ass on this forum Casino owners have to study their customers well and put TOS in accordance with the laws of governments and also their customers but what has happened is that many casinos have not done their homework and when they arrive on the forum I realized this, I particularly did not I like KYC due to the fact that I have to give my documents to sites where the owners are anonymous, but I KYC on sites that I find trustworthy

Thanks everyone for the welcome messages. Let's keep this going!  :)🚀🌕


Thanks for your message Joeperry.

We are required to add these info in our AML and Privacy Policy in order to be able to perform this when we suspect underage gambling or other breach of our Terms and Conditions.

Please check our registration form and My Profile page after the registration. There is no field to enter personal information or upload documents. We do not require any personal information. We are simply not interested.


Thanks for your message. Glad you liked our number of Crash games. 🚀

Crashino is not licensed. This enables us not to perform KYC on our players.

We use fiat currencies in player accounts because of our platform and game providers (which are licensed).

All the transactions are processed in crypto only and converted into fiat account currency at deposits and withdrawals.

I do like KYC too since there is a lot of perks you can get from it such as priority of the user and additional security of the account but of course I only submit KYC to trusted gambling sites and not to new sites. In regards with the crashino I see that you put in title that No KYC but it looks like you still asked personal information, I think that was confusing or you are just using the No KYC to attract players?

ya.ya.yo!

You should be truthful in all that you posted on your website you have explained this to us now how about those who are not aware of your explanation, this could be a trap and it's deceiving players, gamblers here will follow what is on your terms of service and rules and yet you make it appear you will not implement it, so what is really true on what you're saying.

Hello, Crashino! First and foremost, congratulations on the launch of your gambling platform, and welcome to our little community. It looks like you have a really good site, well laid out, and with a wide variety of games. I have to admit that this is the first time that I have seen so many choices of crash games on a platform.

I've noticed from your Terms of use and other information on your website that you want to remain completely anonymous and don't want to disclose any information about yourself or your company. Can you tell me how legal that is in your jurisdiction, and what impact it has on the security of players and deposits? Are there any legal mechanisms we can use in the event of misuse?

Checked the source and they have edited it and it's not showing anymore, they have not done their assignment they are in a hurry to launch their casino and, how can we trust a casino who is in conflict with what they are implementing and what they saying, but it's good to know that they do not have the same alibi like the other developer who's alibi is they have not yet edit the template because they just bought the template, it's up to the community to appreciate or judge the dev's action.

Should I or should I not be glad that they don't have KYC but are not licensed? I mean eh, we can't exactly have everything as a user, but hmm, I'd prefer to have some level of KYC requirements but licensed instead of unlicensed ones. I mean yes, licenses don't necessarily give security tbf, they just allow you to create your own business (and they also add a lot more regulations), but still, it's a form of safe proof I guess? A lvl 1 indicator that says "yes, this casino can be trusted in the most basic level" kind of thing.

Just an assumption but hey who knows, it might not even be an actual template but rather something they'd change willy nilly in the future without informing their users. I mean, it's one way to damn their customers no? I might try a few games though, I like crash games after all.

Nice another bookies. Crypto Casino and Sportsbook is gradually increasing. Crypto gamblers prefer the anonymity so it will be best to keep it that way.

It will be an issue indeed for having no license. To me I dont mind having no license as long as there will be no KYC and the casino doesn't scam. As for right now, we dont know this yet. Welcome to bitcointalk.

Welcome to the forum, Crashino! Your ANN thread really looks good, and much more your site. I am very excited to try your site and games right away, but I came across the concerns regarding KYC terms and such. I agree with the replies above that staying consistent and providing the right information with us here is very crucial to gain our trust and for us to have a good relationship with you. Nevertheless, I see and appreciate the you respond and comply with the concerns here. I think that making mistakes is normal, but your next action after receiving criticism is what will define you then.

Welcome to the forum. The UI of the website isn't unique. Crashino.com has bought the gambling software from a provider, isn't it? I have seen the same UI of two other casinos before. One of them is Betnomi, and the other one is TwiceDice. However, Betnomi has developed a newer version of their website by themselves.

I'm not satisfied with this answer. If you want to verify the age only then identity documents like national ID card or passport is enough. Why the AML policy says user need to provide their proof of address, proof of income etc? Moreover, the general terms and conditions (https://www.crashino.com/general-terms-and-conditions) says:

If Crashino.com owners aren't interested to ask for KYC then simply add this in the terms page: “we will never ask for user personal information (KYC)”. Based on the current general terms and AML policy, Crashino.com reserves the right to ask for user identity verification process at any time and the user will have no option to deny that.

I assume your intentions are good and sincere, however, the words written here and those in your ToS are contradictory.


Unfortunately, there are situations in which casinos use the rules of ToS to their own advantage, thus harming the user. I think that in order to avoid any misunderstandings, you should think about a clearer wording of these rules. It should be clear if KYC may be required or not.

Welcome to the forum! I've visited the website to look around and tried some of the games which can be played for free(which I think is great so gamblers can check the game out before actually spending money on it). anyway, as I tried several games I noticed that the loading time of the game is quite slow, I mean, it takes about 20-30 seconds to fully load the game. I'm not sure if that is normal and I am pretty sure it is not my internet. as for the KYC thing, you could simply say that "no KYC upon registration"

I have no problem with KYC but providing personal details in a new casino site that is just about to start to put up a good reputation is a no for me. I hope they would be clear about their no KYC advertisement. However, Crashino seems an interesting site and they seem so generous when it comes to giveaways. It would be better if they would create a signature campaign for this.

Yeah true. Unfortunately, all the casinos even the bigger name in the industry also follow the same strategy to have advantage on different occasion. There's no way they will lose the money as house.

ANN presentation is great op. Just checked your site out and liked the design. The promotions on offer are decent and it was to find the answers to all my queries through your FAQ section.

However, I am disappointed with the fact that you guys are charging around $15 bucks at current rates for BTC withdrawals which will rise even further once BTC rises in the future. This issue needs to be resolved asap.

Welcome to bitcointalk forum. I think this is a casino based on how I see this casino and I didn't hear much about this crashino until now. When creating an account on the site, do we really need to choose a currency?. Wouldn't it be just use one currency to use for the site?. Unless the site is a fiat casino before adapting to cryptocurrencies which explains why I haven't heard about this and also why there's a currency choices before completing the registration.

I welcome you to the forum. You have nice design for your crash game. You sure need more popularity and maybe you can consider organizing a signature campaign with some reputable managers here, like some gambling sites have done and some still on. For KYC, I think not many will prefer it. Good luck

I believe that intentions are not wrong and that it is difficult to point exactly in what situations KYC will be required. However, writing as in the opening post that KYC is not required is somewhat misleading. So in my opinion it is better not to write it at all, or at least mention the situations in which verification may be required. It will eliminate, at least in part, situations where KYC is required, for example when someone wins a significant amount.

I was reading about the promotions and they look good but aren't clear at all. Talking about the Welcome Mission, if I make a $100 depo I get 100 Free Spins. But is there a wager requisite to be able to withdraw? or can I just depo, play the free spins, and walk away?

And isn't clear if i have to clear all the missions or if i can decide when to stop. So, i will appreciate more information about it.

Then, you should not mention "No KYC".

All of this "KYC" stuff from casinos, is always based on almost all casino that required "KYC". No need to mention "No KYC" while you are needed KYC. By the way, appreciate your care about "underage" gambling.

But, this KYC should be ask before the user can access the game or deposit. If you really care about underage gambling, then KYC in the front is the best because they will cannot be passed/play the casino first.
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I don't see any wagger in the rules, should be can.

Hello everyone!

We are thankful for the warm welcoming messages and great feedback we received.


We highly appreciate your comments and checking out Crashino.com! As a responsible operator we have looked into the important questions you have raised. Upon serious review and discussion we have decided to edit our terms and conditions so they more clearly explain our policies.

We wish to clarify that we do not require any personal documents at sign up, deposit or withdrawal when playing with us, however as per usual T&C we may require some personal information in cases of suspected underage gambling or other breach of our Terms and Conditions.


Crashino is a crypto gambling site, so all transactions are made in cryptocurrencies. Upon registration players are required to choose a FIAT currency to display their balance in, which does not mean that players are choosing a currency for deposits. Once registered players can deposit in any cryptocurrency they like and they will be viewing their balance equivalent in FIAT. This option is purely for ease of use for players, just like a crypto wallet showing your balance in $.


For all withdrawals, Crashino.com reserves the right to require 1x wagering of the amount equivalent to the deposit(s) before accepting a withdrawal request.

What happens when the breach of Terms and Conditions happens on your part? Can you be held liable? If so, how can we (your customers) address the issue of liability and disputes?

Welcome, Crashino to this great forum,
I'm glad you brought ANN with an attractive design, but before I register, of course, I want to see the terms and conditions, I will read and learn what to do as a customer later, I won't go through this because all casinos have certain conditions different.

So all the logos that are under the website are that it shows that there are a lot of alternative coins available?

Welcome to bitcointalk forum.
First I was thinking this is just website for playing simple crash games, but than I saw there is sports betting, live casino and everything else.
I saw that minimum withdrawal amount is 50 USD/EUR and there is 0.0004 BTC fee for withdrawing Bitcoin, this is more than $15 currently:
https://www.crashino.com/faqs

Welcome to the forum, it's always nice for me to see when new gambling sites manifest themselves on the forum. Site looks pretty nice and the offer is not bad I think. Minimum payout of EUR 50 will not be a problem for most gamblers among us. I suspect that this has to do with the fact that they want to prevent many people from having low payouts paid out differently and then a separate fee has to be paid each time. A logical reasoning in itself, but there are also gamblers who like to pay out smaller amounts.

I have visited your website and my experience on your website has been good. Your website loads fast enough which will definitely be a plus point for a gambler. And if we look at the design, then I like the design of your website quite good quality. We hope you will provide good service to the community members on your platform.

Welcome to the forum and congratulations for launching your gambling platform.

Hello and thanks for checking out the games at Crashino and our T&C  :) We do have a wide selection of products including sports betting, virtual sports, live casino, games such as crash, tournaments and an amazing slot games selection with more than 75 game providers and counting.



Please keep in mind that Crashino does not charge any fees for withdrawals. However, most crypto transactions come with small miner fees to process transactions on the blockchain. These fees are dynamic based on the network load at the time of transaction, so we are unable to quote a fixed amount.

@notblox, where did you see the 0.0004BTC withdrawal fee? because in their faq, it states dynamic, it means, whatever the network charges them, that's how much they will deduct from your balance. 0.0004BTC is possible if the network is congested and it requires higher fee to make the tx.

@Crashino, can you also post your gaming license logo in your landing page along with the validation link? thanks.

I tried to register at this new casino but after I filled in all the available fields and wanted to continue it couldn't, from the 3rd column with a red cloud "CURRENCY" there was no other option but I couldn't click "SUBMIT" is there still a technical problem this?

See the picture below I tried to do it again but the result is still the same, in the CURRENCY section there is an exclamation mark as a warning.

https://i.ibb.co/ZMbVzSv/Screenshot-6.png

I think you need to choose the desired currency before registering.

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@Crashino, where are you based (registered)? In which jurisdiction?

Welcome to the forum Crashino.
I like the AAN thread, it looks more attractive and you came here well prepared. After visiting the site, I can say that its good as well though some questions in my head are already raised here in the comments, I still need to see it for myself before trying the site. I suggest to have a marketing campaign here as well, it can help promote this new site.

There are no other currencies in the options, did you try it?

Even if there are other currencies such as fiat and other types of currencies I might find it easier to choose them but this is nothing else available here @Crashino.com how about this problem?
https://i.gyazo.com/c592aab88f4c550f6c4281449499c310.png

I don't know if this happened to me or indeed the whole, has anyone successfully registered on this site?

I swear that I remember seeing 0.0004 BTC withdrawal fees earlier when I checked your site out. It's good to see that you guys changed that, but I don't like how you are bluntly lying that no withdrawal fees were being charged earlier.

@notblox saw what I saw earlier. They were charging high BTC withdrawal fees earlier, but changed it to zero fees now.

They've already fixed it now so far they have seven popular fiats to choose from, developers should first check everything before deciding to launch, the most important part is the registration how can they overlooked it, hopefully, no more error and everything is fixed now so players can now join and play.

They should lower it down if they do like for people to be interested on playing because charging 15 bucks for withdrawal fee isnt really nice.. making it dynamic would be preferrable.

So this is also a one stop shop site in terms of variety of games offered which is great but there are some adjustments of fixes which is needed.

Please choose any fiat currency to register your account. You can use incognito window if the Currency dropdown menu does not work.


The previous withdrawal fee table belonged to our previous crypto payment provider. Thanks to useful feedback here, we have updated our FAQ section. Crashino does not take any fee on the withdrawals but there is miner fees to process transactions on the blockchain. These fees are dynamic based on the network load at the time of transaction, so we are unable to quote a fixed amount.

I may have a harsh criticism here in the early part of this discussion but so far the developer is very open to correcting all their mistakes and I'm glad that they corrected these errors that might confuse early players, so far everything is good now its better to launch a signature campaign under a good bounty manager to attract more players to the game.

Bounty campaign helps many gambling sites before and they succeed on their campaign so having this one is a must I believe, this is the way to market your project here in the forum. I’ve read the concerns about this site and its good to hear that they are answering the questions and probably update their site to the best possible result. Hoping that the KYC thing is really not a requirement here.

I'm surprised by the openness of the developers to change some of the rules, although launching is considered premature because of some issues like the registration and some past of their TOS he managed to correct this in real-time, I have this feeling that this is their first casino, although the issues are very minor, their interaction and openness is commendable.

^ The fee sometimes includes the factors in choosing a gambling casino, if this is not a dynamic way of having fees many gamblers will probably not come back after using this casino. So if possible lower this option so that gamblers will stay and they will never looking other gambling casinos.
Just for example on this list of transaction fees list which is as you can see, most of them are free withdrawals and I don't know how they will cover it.
https://bitcointalk.org/index.php?topic=5333602.0

Sometimes its part of their marketing plan, and will be removed sooner or later. Since mostly these withdrawals are not instant, it is still cheap for casino sending or processing multiple withdrawal in just one send.

This is happening to me also when trying to register. So why did Crashino make our suggestions to use an incognito window? (so far, I'm an internet user who very rare person to open in Incognito mode). so have you can fix it asap?, because this very important step for us to begin playing to your Casino, we can't give you feedback or try your offers when we are still stuck on the register.

This make https://www.crashino.com/promotions/satoshi-special me interesting to try when the register problem was fix.

Then it's similar with almost casinos in this forum and they're never wrote nO kYc to promote their sites. The real No KYC casinos is they're never ever asking KYC even they suspect some account is breaching their TOS or multi account, those accounts will automatically terminated/banned. You can check the casinos here Information of Crypto Casinos License and KYC requirements (https://bitcointalk.org/index.php?topic=5381143.0)

https://i.ibb.co/BTHhjtp/Screenshot-54.png
Does this means the below games isn't provably fair? All of the games had provably fair verified expect this two.

After I retried, the currency selection is visible in the registration pop-up window. It is possible that there was a bug on their end. You might try opening a website in a new browser or in incognito mode.

https://i.imgur.com/8ILvzKh.png

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@Crashino, you missed some of the previous questions. Where is your company based / incorporated? What legal jurisdiction do you work in?

Same after I tried to choose the currency there was no choice like yours but the problem is the same as above I think this is still a bug that has not been fixed.
But I tried it on my phone and it's fine, the choice of currency is really available on the phone then why on PC using the Google Chrome browser doesn't show the preferred currency.

I think this needs to be fixed more thoroughly because more than one person has experienced this.

I am registering on your site to see the dashboard because we need to do it if we want to see the dashboard. I am impressed to see the amount for minimum deposit have the same amount, which is $10. Besides that, I also see Shiba Inu is available on the site, which I rarely see on the other casinos. At the same time, the minimum withdrawal is about $50, which I think is too high for small gamblers. Maybe you can lower it to $5-$10 to help us, small gamblers, withdraw the money without doing KYC.

nice to see you around guys and welcome to the community of Bitcointalk, you are promoting a high competition area because you are offering casino,crash games and at the same time sportsbook  things that not many gambling operators offered whent hey are starting.

 stay good and responsible as this community is a very knowledgeable about gambling and they will find if you are not trustworthy or worth to trust .

I love the no-KYC focus as well as the fact that you guys have so many different crash game modes.

Recently, there have just been so many new casinos popping up that are offering the exact same game modes, and that is just not fun for any of the players involved.

It's time for some innovation.

I also like the fact that you guys offer esports betting. Hopefully your limits are high enough to attract whales, as I think that esportsbooks are seriously lacking in the crypto space right now and there is simply a ton of demand for them.

Welcome to the forum! Honestly speaking, I have lost hope that this new casino could be good, as I’ve started reading through the thread. But, the attitude that they show with actively listening and accepting critics, then complying with the suggestions, is something that they will be really credited for. As per the KYC matter, I do not really mind, but on behalf of the majority of users here, I think OP should really take a look on it on another angle once more.

I like the fact that you are being responsible and replying to our feedback pretty quickly which shows how serious you are about your site. Looking forward to how this site improves in the future.

$50 is a pretty low withdrawal amount which is why I don't really think it's necessary to drop it any further. They stated that they will request KYC only if they find something suspicious.

OP has completely ignored my enquiry. Anyway, the ‘terms and conditions’ is the most tricky part of a casino. Based on their terms, they can ask for the verification process. And they can apply it anytime to any user by saying that ‘you have breached our X terms'. It doesn't matter when they will ask for the KYC and what will be the reason. If KYC is required then they shouldn't advertised by highlighting the ‘no KYC’ word. Although, I'm not against the verification process to prevent underage gambling. But Crashino.com KYC requirements aren't limited into the underage gambling law only.

But, I think this can still be considered as a no KYC site because they do not mandate kyc at the start while the casino that didn't claims no KYC are sometimes requiring a KYC during the sign up process. Putting no KYC in the title makes them think that they can attract gamblers which are true because most gamblers that I know here in this forum doesn't like KYC. Isn't this casino generous for not instant banning people? But, they are giving them another chance to recover their accounts after complying to KYC.

Personally I don't like sites that instant bans you without them explaining the real reasons why they do that. That looks very unprofessional.

Most importantly, a site should be honest with a customer. In the general terms and conditions, everything is often covered so that they can fall back on it. One site has a strict KYC and the other is a bit more lenient. I think most users would like it all to be settled quickly in the KYC, not days or weeks to delay the situation. If a customer is accepted with registration, they should not be banned by KYC.

Then the NO KYC should be put out in the title because they are not totally a no KYC casino and they will still implement it when they see a breach of their TOS all the other casinos are also doing that they are not requesting a KYC only on circumstances where the players are in violation, but they do not put that in their title the No KYC in the title  is putting you in a bad light. 

like I said before to the OP. they should just edit the title with "no KYC upon registration" to clarify that their gambling site is not fully a "no KYC" gambling site. I don't know about them but it wouldn't really matter if they require kyc on certain occasions. I mean, KYC or no KYC, they'll attract gamblers as long as they do their marketing correctly and give pretty good service.

I think it is one way to attract potential players. Because most gamblers in the forum don't like KYC. The OP already stated that for now, they are not requiring KYC. Maybe, later on, they will rectify this once some players will complain about KYC thing. As a new player in this industry, they need to attract as much gamblers as they can. The good thing here for now is the representative seems to be active in addressing the forum users. So you can easily get in touch with them if you got your problem.

Welcome to the forum.
The site looks nice and I like your promotions.
Though I have not registered yet.

Thats true. If gamblers find their site as trusted or suited for what they're looking for in a casino, they will still play regardless if the site is implementing KYC or not. Its best to be honest to the gamblers and complete the details regarding KYC.

Just created an account and I must admit the site looks good and very light original games, slots, live casino and sports available looks complete this site is really ready to launch. To be called perfect this site only needs a license then run a special promotion for forum members to be more familiar. Will try the experience here tomorrow and see my luck.

10 crash games? What is the difference between all those 10 crash game, is it about the theme only or every single crash game has something unique?


I dont think license can make any site become perfect, maybe because I do not care about license.
This site also introduce themselves as "No KYC" casino, if they get a license then it may change their slogan as high likely KYC will be added once license is added.

You guys are highly welcome to this great community. For those who are of the believe that this site is not asking for KYC please do well to visit the site again because some of the requirements they asking for is more than KYC is my opinion. You should not be carried away by the beauty of the site, try and read some of the post in the first page of this thread for there are some requirements quoted that if not more than KYC it will equivalent to KYC.

And how are you going to suspect a user that he/she is an underage player? Based on behavior? So that does mean that you can easily suspect anyone and asked them to give their personal information? There's no problem with the KYC part, the problem that I see is that you are claiming that there is no KYC but what your T&C is saying is different and of course your T&C is much powerful and more official than your statement here in the forum.

So, what are the advantages offered by the Crashino.com gambling site in sports betting, especially football, have you ever placed a bet there, what was your experience on the Crashino.com site, I'm not talking about the slot, Crash game, I want to know about sports, there is a difference with other gambling sites, I'm sure you will have a pleasant experience, if you have registered and played.

Although I've never played on the Crashino.com site, but I also saw a decent welcome bonus for 100 spins, maybe I'll try next time.

Thanks for the information, but I feel like something still missing on this promo because with a $100 depo if we complete all the missions we end with 180 free spins. 100 free spins from the $100 depo, 20 free spins for login in the next to days, 20 free spins from a second depo (where we don't know the min amount), 20 free spins if we bet 20 EUR, and another 20 if we bet 10 EUR for the last mission.

And then it say:


So, it's confusing. i don't understand if we get an extra 100 free spins by completing all the missions, or if those are the same as the first 100 free spins.

And why you mix dollars and EUR in the promo? the depos are in dollars but the wager is in EUR.

Not really, because not everyone can win $50 in one game or even multiple gambles. So lowering the withdrawal amount might help small gamblers to withdraw their winnings. For the amount, they can adjust it with transaction fees.

I try to understand it. If we deposit $100 and complete all missions, we get 180 free spins.

The 100 free spins are obtained from the $100 deposit, while the 80 free spins are 20 free spins to login in the next few days, 20 free spins from the second deposit (with a $10 minimum deposit), 20 free spins if we bet 20 EUR, and Another 20 free spins if we bet 10 EUR.

So the mission that we must complete is that we have to log in in the next few days, make a second deposit, and bet 20 EUR and 10 EUR to get an additional 80 free spins. If we don't complete the mission, we may get fewer free spins. But from a $100 deposit, we can get 100 free spins. Maybe so, but I could be wrong.

I have suggested to the admin to take down the no KYC because they will eventually ask for KYC in some circumstances and other members have suggested that also but until now it's still there and the admin has not addressed the issue, anyway if that is what they really want, I rest my case, but it could backfire in the future.

Welcome to the forum

First of all, I want to ask when I want to register but the Currency column does not appear and there is no choice. So I still can't register because it's stagnant in that section. can you tell me what's the problem? if my current network is stable and there are no problems. even manually typing the Currency option still can't.
Maybe one of the members has experienced the same thing as me?

by any chance, are you a resident of the following restricted jurisdictions under their terms  (https://www.crashino.com/general-terms-and-conditions) sec 3.3?

"Accessing to Crashino.com is restricted for residents in Australia, Denmark, France, Greece, Italy, Israel, Netherlands, Portugal, Spain, Sweden, Switzerland, Turkey, United States and United Kingdom."

because signing up on this site for me didn't give me any prob. i can select from the dropdown menu what currency i will use.

you can also contact them via telegram if you want faster response - https://t.me/Crashino

If you mention the list of restricted countries, of course, my country is not listed in it. Then to check it again, I still can't click the currency button, it's still like the picture I shared above.

Therefore, I think I will contact them through support to find out more about what problems are preventing me from registering at their casino.

this is quite a highlight, without KYC it would be impossible to detect this. btw, I'm just trying to register on this site, hopefully more promos will appear, one thing I really like about this site is that I don't need to use a VPN to play and that makes me not worried, in my country gambling is illegal so many gambling sites are blocked from here.

You are right on this one that withdrawal fees is one of the important factors on which people do really consider on sticking out on a gambling site or casino.If its dynamic then it would be considerable
because it would really be depending on network condition plus the fee would really be deducted on the amount you do withdrawal.For those who do offer free withdrawal fee then its good but
for sure it would changed up on the time that bitcoin fees is high or something in related on some altcoins.

Which country you came from?
Maybe there is something bad on the site that wont work for you. I want to try as well though OP is still not answering some of the questions here and that makes me think if this is worth to try or not. Let’s me know if you already able to access the site and please share your experience so far. 

or it is the ISP itself. wonder what is the reason of getting this prob from his side?

contacting support is one direct way to know what's going on. you can submit the encountered issue by filling up the form from their chat support on their site. you can attach the above screenshot that you provided so they know what exactly is your issue here.

https://i.imgur.com/rxUcGGo.png

The site has still some bugs including the currency part. About the KYC I think they just put no KYC to get players but in no time they will eventually ask it and there you go, they have KYC isn't that you are trying to deceive people by telling that there is no KYC and telling now that in some circumstances you will eventually asked KYC. I find it risky it seems that you are confused with your terms and condition and what you are promoting.

I can't verify the image since the malwarebytes keeps blocking it, maybe you can upload it to imgur? I'm still have doubts about it since they said that they don't ask KYC but looking at their terms and conditions it is clearly said there that they might ask identification for verification. So which one should we believe? I think I go with what did you put in terms and conditions.

So they do manual withdrawal as you need to wait for 72 hours for your withdrawal request.
I'm not sure it is a special case only or they do it for all withdrawal, if they do manual process to all withdrawal means that their claim to have fast payment is not completely true.
Hope you'll get your money asap and kindly update it once you receive it or if you do not receive it after 72 hours.

We hope you can get your money and make a second withdrawal for your money and do not have to wait until 72 hours. If they did not ask about KYC for your $10,000 withdrawal, that is good for you.

Meanwhile, I received three email promotions from Crashino saying I can get more funds in my balance. Does anyone get this email promo? The last email promotion says that I need to deposit 20 €/$ and they will credit for another 20 €/$ so I will get a total of 40 €/$. Does anyone try this?

Probably it is their promotional message. And every registered user receive those kind of promotional messages if they are subscribed to it. I have received the same message from them two days ago. But I haven't tried their bonuses yet. The bonus amount has 40× wager requirement, only slots game wager will count towards the requirement. This terms is mentioned in the promotional message. 40× wagering requirement is a bit high.

Hopefully, there will be other promotional emails that can provide big bonuses in the future but don't have such high requirements for gamblers to try them. Honestly, I haven't tried to deposit any money, although, on the site, they say that the minimum deposit is $10. Maybe someone has already deposited their money to get their bonus and start playing and can give their review about the site.

I got curious with the No KYC part, I see that you have AML policy which I expect that soon you will need to ask user for KYC I was curious what if you made an excuse if a user win a big amount and use the AML policy to verify the user and ask to submit identification isn't that a KYC?

May I ask where I can find information about your license?

Please update us if you managed to withdraw your money, I think 72 hours was too much for a normal withdrawal usually in other gambling site I managed to withdraw my money in less than 10 mins may I ask the Crashino why would it take 72 hours to process withdrawals? Some users couldn't wait that long.

What happens is that the No KYC provides a total attraction in many players, before other casinos that always offer at least some KYC requirements which for many is a very annoying process, players arrive here with all the intentions of establishing themselves as the better sites for them, I think OP's intention is that, to attract in that way and I think he can achieve it. Most of the time when you go to withdraw money is when the majority of sites require KYC, and this is where it doesn't make sense, if you still don't have so much problem with it, I think they will continue to use it. It is a pity that those countries are banned, there are many players who come from those countries and they have a good pace of play.

Congratulations on receiving your first payment! But what do you mean by "my Tether TRC-20 Trust Wallet address did not match."? did you provide a wrong address and, hence, canceled the withdrawal request? and what about the first request you made at 09:17.

They probably delayed processing your withdrawal to have time to check your bets and verify all your winnings are legits. Now that they have done that and processed your first request with no problems, the second one should be processed within few minutes.


Sorry, but something doesn't add up here!

Congratulations on receiving your money and I am glad you already get your win money in your Binance account. So you continue to withdraw the second of $10,000 and want to send it to Binance? We will wait for your next update and hopefully, it will be smooth without a problem.

It will be good for users like you when the site is not requesting KYC, especially when users want to withdraw more than $15,000 like you.

Thank you for the update

This website looks a lot like www.sportwetten.de

They have similarities indeed but not exactly a clone or something like that probably the same providers? I am not an expert about this but if you bought something to a provider there will be a similarity with the design and layout? So far I don't see any problems in using with the Crashino but I am still cautious in playing with big money since first they are new and second the KYC is not very clear and confusing.

Congratulations it is nice that you already received your withdrawal may I ask how many hours did you want before you receive it I think it is less than 72 hours right? by the way I don't see the Crashino representative anymore there is a lot of questions going on I think they should have at least 1 support or representative here to help users in the forum as well as giving updates or helping them to solve problems.

Welcome to the forum!
I see a lot of issues about this newly launched casino... issues about KYC, withdrawals, and different kind of functions on their site.  I see no license on the website at the moment. Do you have plans  on getting one?

I honestly like that UI and that you allow guest to play for fun on every slot you offer. Do you have region restrictions when it comes to playing with real money?

Read their FAQ https://www.crashino.com/faqs It looks like they have a licensed but no information on their license unlike other licenses where they put it at the bottom of their gambling site, would you mind to give more information about your license Crashino?


ya.ya.yo!

I think it is no problem with any of that. While we don't know if they can withdraw large sums of money without going through the KYC procedure, it's not a problem because we don't have that experience. Even if the casino is new here, if they allow large withdrawals without KYC, it would give another advantage for us as most of us avoid KYC. Yes, it is the choice of each of us.

What's certain is that they are not licensed. They already confirmed this in one of their replies in this thread.
The FAQ section must be clear and provide straight answers which is not the case in their response to the question about being licensed. It looks like they are, for some reason, trying to avoid giving a straight answer (Yes, we are. / No, we arent.)
The way I interpreted it is that they don't have a license but their software and games providers are licensed.

I do have the same hunches too on which it is really that giving me some suspicions with this newbie account but if you do look or trace up then he did make some $500 deposit and won up big amounts.

Sounds too impossible? Yes, it could happen but withdrawing or winning $20k in a short time sounds unrealistic.It would be good if he would post up some bet history that he did really
won up a particular bet and not just all imaginary or something like this one so that it wouldnt really be giving out any doubts and suspicions.

Aside from not having a license, they are not even registered as a company, which makes them completely illegal. No wonder they refuse to answer that question clearly. They impose strict terms of service on their customers, enforcing non-negotiable rules about, for example, the size of a user's funds, but at the same time, these terms have no bearing on legal enforcement and can be broken at the whim of the owner of the platform. Such a setting is extremely unfavorable for the users, as they are left without any legal recourse should things go wrong.

^ Then, they should be avoided which is clear they don't have a license.
For a gambling casino that does not have a regulator, it could be prone to fraud, no one evaluates them so they are free of what they are going t do.
I think because of this many gamblers are avoided for the same reason, they are afraid of the non-licensed casino which is easy to find an other casinos that have a good reputation, and most of them are licensed casinos. 

That is very odd.

It seems a bit misleading to say that "we are partners with licensed game providers" as that makes it seem like that they are claiming they are licensed themselves.

It's like those firms which claim that some company is one of their partners when in reality they just use their service as a client. But yeah, the fact that they don't require any sort of KYC is definitely a sign that they are not licensed. Otherwise they will be compelled by law to do so in most jurisdictions.

But still there are unlicensed casino's nowadays which are popular so we cant really make out some conclusions yet it is really better to have license somehow but of course cheap license do still impose

risk and doesnt really guaranteed out that you are dealing with a legit or non scammy site.Always stick with the top ranking or known ones and you would really be safe out of these things.
Just put up some time on making out some research rather than directly dealing on things without having some good preparations or awareness on things.

Maybe the Crashino can answer some of the questions here? I see that they were online few days ago but their last reply here in the forum is February 25. I think you should now clear some of the questions by some of the users I was waiting for some of the answers too about kyc since it is very clear that there is a time that you will ask identification to verify the age of your user.

I get a lot of promotional emails from Crashino.com. I want to know if I am late to get Free Spins on my first deposit. Can I still get those Free Spins if I deposit some money? Because I have never deposited funds into my account. If we can still get the Free Spins, does that also include if I deposit funds based on the minimum amount of funds deposited on the site?

🚀 Thanks everyone for the replies and great comments, keep them coming! We appreciate your feedback and we are happy to answer your most common questions below.


✔ Thank you for checking out the website and reviewing the payment options. We have to set the minimum withdrawal amount at $50 due to mining fees.


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✔ This is correct - if you deposit $100 on your first deposit you will receive 100 Free Spins on the first mission and 20 Free Spins on each consecutive mission which make a total of 180 Free Spins.  You can see our updated Welcome Mission Page here (https://www.crashino.com/promotions/welcome-mission?btag=612883_l143036)


✔ This bug has been fixed, we are sorry for the inconvenience caused. You can now register without an issue and choose your preferred FIAT currency for your account.




✔  We are not licensed at this moment and this allows us to not require KYC procedures. It is important to note that our platform and games are provided by licensed operators. We also have 20 Provably Fair Games  (https://www.crashino.com/casino#/provably-fair?btag=612883_l143036) that you can check out here .

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So this is a 15day kind of promotion which is interesting but it would be good if you would give out 1 or more NFT  :D

So every deposit would count as 1 ticket even with the minimum deposit right?
That Astro Frens NFT Astro Bull 5563 NFT looks good though. Good luck to participants! This is just a short term or duration
which it isnt bad.

Well you are right, in this if it is necessary for OP to try to clarify all the doubts, many of the clients always trust the sites because they have a license and that makes them be much more authentic and this opens them more towards having more security with the funds that they can put in their accounts, however, as they said before, there are many platforms that are not licensed and are still standing, but due to the multiple problems that we sometimes see in the reputation part here in the forum, yes I think it's convenient for them to quickly acquire the license, it wouldn't be good for them to leave aside an entire infrastructure that they have built and the common clients that they have managed to capture.

Thank you for the clarification.

But somehow, that will make small gamblers who played on your site needs time to withdraw their win money as most of them do not have big luck to win much money. I think the other coins such as TRX, BNB, LTC, Solana do not have a high fee of transactions so it will be good to lower the withdrawal amount.

Depositing $100 to get 100 Free Spins plus 20 Free Spins on each consecutive mission is very tempting ;D

Maybe you should edit first your terms and condition since it clearly says their that you will be asking personal identification and during signing up we can see the phrase that upon signing up we accepted your terms and condition and even if you say that you won't ask KYC but it is present in your terms and condition, then you still have the right to ask that.

✅ This promotion started on the 1st of March 2022 and is running through the whole month, with one NFT given away every month ;) Exactly, every deposit counts as one ticket for the draw. Thank you for checking it out and giving us feedback! Enjoy the games and good luck at the Giveaway!


✅ Thank you for your reply. We wish to clarify that we do not require any personal documents at sign up, deposit or withdrawal when playing with us, however as per usual T&C we may require some personal information in cases of suspected underage gambling or other breach of our Terms and Conditions. If you have any more questions feel free to contact us per chat or email.

Please correct me if am wrong but the item activity on OpenSea shows that the last time it was sold it was sold for 0.04 eth wich is around $120. Is this really how much this NFT is worth or am missing something?

Also, I think it will be more fair if the number of tickets will be determined based on the total amount deposited during the month not how many deposits were made (minimum deposit amount = 1 ticket).

Yeah I'm not sure, the floor price seems to be awfully low (now at around ~0.025 ETH).

This is definitely on the low end for deposit/betting related promos, but hey, it's OP's business and we're not here to judge.

I don't agree with changing the format to base entries off deposit volume, though. That is simply going to skew the promo in favour of whales and make it unfair for everyone.

I have a question, if I want to obtain an NFT, how much is the minimum amount to be able to access it? Are they talking about a good incentive that can be given a monthly NFT? At the end of this promotion, how could I do to have the benefit of the monthly NFT? through another promotion?

It would be excellent if, with the deposit made for the first time, it is possible to have a right to always be able to have 1 monthly NFT, if so? or do I misunderstand?

Thank you very much in advance.

Each deposit you make counts as one ticket and the minimum deposit amount is 10 USD. So  $10 is the minimum to participate in this contest but the more deposits you make (more tickets) the better your chances of winning the NFT.

The purpose of the contest and giving away a new NFT each month is to incentivize their cistomers to keep depositing. So, I don't think they will do something like that.

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I like it when a casino use a short domain name that you can quickly type, because that reduces the chance of you using a wrong Url that might direct you to a phishing site. It is a added bonus that it is a top level domain (.com domain) and not one of these obscure domains.  ::)

The anonymous registration are always a big added bonus, because people need more privacy in this world. I also like the fact that some games are Provably Fair and that you have a wide selection of Crypto currencies to use.  ;) (My personal favorite is "Save the Hamster")  ;D

I am not sure whether you already visited the site, are you sure they are anonymous? Have you checked their terms and condition? The one they are promoting here in the forum about No KYC is different from what their terms and condition is telling.

Great to see crashino has been reviewed by you. As expected, one more great review I just have read. Enjoyed it as always. It's sad to see their legitimacy is very much poor though you have given the rating based on their license. But will you consider changing the ratio if they can continue here for a long time? Just curious!

I just finished reading GamblingBro's Crashino review. As always, it was entertaining and informative at the same time. It covered almost everything any gambler would like to know about the casino before to make their mind whether to join or not.
To be honest the 3.4 rating is not bad at all knowing how strict GamblingBro are. They could have gotten a better rating and earn more points by being more transparent about the fees they charge on withdrawals and displaying the RTP on their slot games.

How do they calculate this overall rating of 3.4? I see that they have evaluated different features of Crashino Casino and give ratings. So the overall rating is the average of all of these ratings?
The weakest rating is given on their promotions that is one of five. Also, they are not having any campaign on this forum despite being a decent casino  ???

Yes, the overall rating (final verdict) is the average of the ratings for all the reviewed sections. and in fact, the lowest rating (0/5) was because they do not publish the rtp of their games.
Not being licensed also affected the overall rating (2/5).

Many members suggested this before but they didn't comment on it so maybe they are just not interested.

 Hi everyone, Thanks for great comments. Keep them coming!


This is right. Every deposit counts as 1 ticket even if it is made at the minimum amount. Only 3 days left!

We will renew this campaign next month as well. ✌

https://i.imgur.com/OHfsAsI.png (https://www.crashino.com/promotions/desktop/nft-giveaway-1-1?btag=612883_l143036)


Thanks for the review a thanks everyone for their comments on this review. Crashino will always keep on improving.  ;) 🚀

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I think GamblingBro's review is excellent, but I have a question that I would like to know, because I think it is a case that can occur, and I think that it can happen to other users as well, in case the casino acquires a license (The whatever) if this implies a ban for some countries? As has happened on some other platforms, how would you deal with those users who already have an activated profile and who continue to actively play in the casino every day? Could clients with VPN support? Because in the event that something like this happens, I imagine that the casino would give the opportunity for clients from prohibited countries to withdraw their winnings, but have they contemplated this?

Yes, that's right. The only logical solution here would be to allow all players from restricted countries to withdraw their funds from the casino in this situation. We have experienced similar scenarios with other casinos in the past. However, this is only a hypothetical scenario as we don't know if Crashino will ever apply for a gambling license.

✅ Thank you for raising this question! In case we decide to acquire a license in the future, we will inform our players immediately and take the necessary actions. It takes time to acquire a license and players will be informed in advance. In the cases of restricted countries as standard protocol we will allow a reasonable timeframe for players to withdraw their funds.

Thank you very much, of course I ask the question, because in the case of Bitcasino.io they have a policy that is excellently adapted to these cases and they do not make exclusions, in fact Karl created a great article where he talked about the VPN and that it is something that can be accepted, in fact here it is: Going beyond borders: How to choose a VPN for online games (https://bitcasino.io/blog/tipshackstricks/best-vpn-for-gaming?ref=BTCTALK&utm_source=BTCTALK&utm_medium=social&utm_campaign=2022h01q01m03&utm_content=blog-btctalk&utm_term=lnk)  It would be excellent if you could leave this availability open and with that I am sure you will get clients who are always looking to play on other platforms and do not allow them to use VPN, the fact that they let you play with that option has been a blessing.

Is there any minimum in deposit? you mean I can withdraw $1 and it can be counted as 1 ticket to win NFT? then I can repeatedly do it to have more ticket or deposit, withdraw, deposit, withdraw. Haven't you think of that possibility?

But wouldn't that harm players from forbidden countries because they came from prohibited countries, gambled, and tried to withdraw their winnings. Wouldn't it later cause problems for players from the restricted country?

Hopefully, the players from the forbidden country will not try to play on any gambling site that doesn't allow them to gamble.

That's the best solution I can think of it is to stop players already if they attempt to play on a restricted country and also detect if they are using a VPN I see some scenarios before where the gambling site returns  the money or deposit to the players and don't reward them their winnings so to avoid this to happen I think if it is not allowed then dont attempt to play.

✅ Thank you for your comments. We are VPN Friendly.

Just note that Jackpot prizes can not be won from restricted countries due to our platform provider's licenses. Here is our Terms about this issue:

12.15. Playing through VPN (Virtual Private Network) is allowed, unless playing Jackpot games/slots. Playing such games/slots, may lead to forfeiting the whole balance of the player and closure of his account.


✅ The minimum deposit amount is $10 and it is required to be counted as a ticket. All deposit amounts should be wagered at least once before withdrawal.

Just by doing that, players won't get into any trouble. But unfortunately, they were too curious about the site to make some of them still want to try registering even though they already know the consequences. There are many other gambling sites that gamblers can use to gamble and we don't have to keep trying sites that forbid us to register.

Slot games are very exciting games and I see a lot of gamblers nowadays often play slots games. And if they visit your site using a VPN but can't play slots, that's the same as playing gambling but can not have fun because many of us like to play slots game. It's better that you prohibit using a VPN to make people realize that if they want to play slots on your site, they don't need to use a VPN.

So is it mandatory to wager at least once in order to withdraw the deposit amount ?
I guess this may hamper site's growth, as compared to other casinos, there is barely some limitations present in withdrawal of  money(until and unless it's related to BONUSES).
Nevertheless, upon visiting your site, i was really impressed by site's design and colors. Seeing a huge varieties of games also making me interested to stay on the site.
The site is complete in each and every aspect, now just need some great promotions for great people like us.

It is  good to know that you are VPN friendly and that's good that you only get in trouble for using VPN if you bypass slots game which I don't usually play and it is good that you point out that you need to wager first your deposit before withdrawal it is a good extra security to avoid money laundering.

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The casino blocked my account and took my money. When entering the account, it says "Client blocked" was the amount of 176 euros. Be careful!

Are you referring to this casino? If yes, then you should make a scam accusation about the casino and put the necessary documents. This casino is quite new in the forum, so you should check their reputation first, anyways, I hope we can get an answer from @Crashino.com.

@lyubovmhdb, have you not violated any TOS?

would you mind providing some evidence? I am not saying that you are lying but it would be in your best interest that you can back up your scam accusation. also, have you contacted their support regarding the issue? have they responded? and if they did I suggest including those too in your evidence.

I guess for a casino, blocking a user’s account for just 176 euro is not acceptable.
Still before taking any side, we should always here the story from both the ends.
If you have some proof that the casino has any how made unfair decisions against you then please provide it here openly in front of the community.

Moreover Crashino team can also response here about the matter here, and can clarify the scam accusations against them by providing the necessary proofs.

I don't know why I was blocked. I wrote to support, they said they will write an answer to the mail, but I did not receive it. Here's what it says when you log in.

https://imgur.com/a/QRcJxzv

✔ Hello and thank you for raising your concerns here. We have clearly stated in our General Terms and Conditions that we don't accept manipulation that may have affected the result or irregular betting patterns when placing sports bets. We reserve the right to temporarily block a players account if they don't comply with our General Terms and Conditions. In this specific case there was a breach of term 13.2. so while the investigation was ongoing we  blocked the players account. The account is reopened and the case has been settled.

General T&C point 13.2 as reference:

13.2. Winnings will be paid into your account after the final result is confirmed by the official governing authority of the relevant sport or competition. However, Crashino.com reserves the right to set aside any winnings should there be any investigation resulting from suspicion of criminal activities or any manipulation that may have affected the result. If an irregularity is in either betting patterns or event outcome is confirmed by the governing authority, third party or Crashino.com retains the right to void and/or refund any staked amount placed on the event at our discretion. In the case that any bets have already been resulted Crashino.com retains the right to resettle the event outcome and confiscate any winnings associated.

So what do this user commit or violated? Speaking of manipulation is something that wont really be a small scope so its better if t here would be some sort of elaboration about this manner.

Its not bad to impose these actions since we are really that following terms and conditions but this one will really be making out bad impression but since the account has re-opened
so its was actually just a false call.

I can't log in to my account. Same error

but do you know which specific situations have you violated their terms? can you tell to yourself that you haven't done anything from your end for them to confiscate your winnings? 176 euros is not so big but if you are guilty of violating their rules, you may really not get those funds. and if you can't log-in, then hard for you to get snapshots of what possibly happened to your games. and why is crashino saying that this has been settled but from your end it is not?

Now I can log into my account. I tried to withdraw money, but it was not possible to put the full amount, it was written "language error", I put 74 euros on the withdrawal, it worked, but for several hours they have not come.

I made a bet on the Granada-Levante match, but for some reason the casino returned the money for the bet

For all users who are complaining, to be fair would you give us some proofs that it happen? I think it is better to give some proofs about your claims and if you think they don't pay you or take advantages on you I think you can open a topic in appropriate section. I think this is just a system error on their end.

The entire amount has been paid. Thank you.

I am glad to hear that.


would you mind elaborating on "irregular betting patterns" or at least what you consider irregular betting patterns? you don't have to answer it if you don't want to but I hope you would.

anyway, I am glad the issue has been resolved.

🚀Crashino launches 6 new Crash games  Including Spaceman 👨‍🚀🚀

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Those are high RTP and it is nice that you give the information publicly, I noticed that all of your games are from third party service have you think of having your own original games? I mean in-house games like other gambling site have? Although I played with the Spaceman a few days ago and it seems okay.

Manipulation is extremely high on this forum by new accounts. I hope you will succeed with your casino and create a nice reputation here. I personally played 200Euros on sportsbook a few days ago and never had a problem with deposit/withdraw. My advice is to do your own research when trying a new casino.

Those games will be a great addition to your long list of crash games! The rtp seems good too. Could you add a new tab dedicated only for crash games, this will make accessing them easier.

btw, I just received a promitional email from Crashino offering 100 free spins for my first deposit:
am a bit confused, will this offer remain available for the next 24 hours from the moment I received the email or from the moment I make the deposit? Also, is there a minimum deposit amount to be eligible for this offer and where can I find more information about such offers like the wagering requirement and such?

Hello Crashino!

I am a player since a couple days and I am so glad I found this thread!

I hit a big win 2.5K on a 0.75 bet and I am waiting for the cashout.

On your site, it says it is instant but I have been waiting for 20 hours now. I know it is not a lot of time to wait and I can believe you may conduct some checks because it is 2.5K euros.

Let me know if you can help me further.

https://i.imgur.com/oMgMrDw.png

Thank you for this casnio, I like it a lot!

I like your review and I agree to some extent but my withdrawal has been requested 20 hours ago and still shown as NEW. I contacted them several times without any clear response.

Hey,

I have just informed our contact person over at Crashino - I am sure they will sort this out shortly. Crashino is a cool new casino IMO. :)

I have been playing online since 2006. Pokerstars, bitstarz, full tilt, all the crypto casinos, and this is my first time I win a jackpot.

I think Crashino are not altering the games. They are leaving it as they are from verified providers like Pragmatic etc.....

Thank you for the help, please keep me informed if he replies.

Update:

Still nothing. Live chat still not accepting to give me an estimate of my 2500 euros cashout:

LIVACHAT: There is no need to worry I assure, you the checking process is done for security
Do you have any other questions?
09:06
ME: tell me an exact timing please
09:07
ME: because I need to know and it is my right
ME: 2 days waiting and it should have been instant

09:06
I am sorry but I cannot mention estimated time,  once there will be an update you will be notified don't worry
May I help you with anything else?


never received an update. Will edit this post as soon as I receive my money. Looks suspicious

Last Update:

Money is here, thank you!

Hey there 1.5 weeks ago i registered on crashino and played few time in crash. Later  ive done 8 bets on turkey basket, from which 3 lost an 5 won. I recieved the void on all of those,  with decision that this was manipulated. After that i decided to stop playing this casino and withdrawed the money, 5  days support members were tricking me and saying that my withdrawal is in process, and later on , that my bet history is being checked. 3 days ago i tried to login into my account  and there was a message that my account got locked. After i wrote to support i got this message "Thank you for waiting, I am sorry to inform you your account is locked for breaching the terms and conditions. "17.2" and the amount was refunded to you". Ive asked how long will the refund process to my usdt adress will take, and got the answer that withint 72 hr i will get my money back. Today, as 72 hours past  and no money seen, i tried to contact support again and this is what they wrote me. Here is all the proofs of my last chat with support member https://imgur.com/a/5BJmsau
So basically, ive don 400$ deposit to this casino, won 15$ in crash, and  now casino dont even want to give me back my deposit, despite the fact, that in previous  chat with support i was told that i will recieve my deposit back in 72 hrs? Scamming clients is not good. Waiting to solve this issue asap.

Can the Crashino representative here confirm the accusation above and explain it to us, I don't think tricking players would be a good idea and until now the user still didn't receive the payment. Can you explain what's your reason for your side? May I ask wat is the 17.2 in their terms and condition?

ya.ya.yo!

17.2. You acknowledge that Crashino.com shall be the final decision-maker as to whether you have violated rules, terms or conditions in a manner that results in suspension or permanent barring from participation in our Websites.
Idk how that applies to me, if i havent even won anything there, except playing crash. If their “final” decision is to leave me without my deposit, better avoid this site. I have checked previous posts about locked accounts here, and all users got the deposit back. So either crashino decided to scam all users or thats a mistake by them, that i still havent recieved my payment yet.

you probably broke a different part of their ToS and are only referring to the rule 17.2. to show you that you have no choice but to accept their decision. that being said, it is a little f**k up for them to say that you'll be getting your deposit back in 3 days then suddenly say that you won't get your deposit back because of rule 17.2.

✔ This withdrawal was processed and the player has received their winnings. It took a bit longer than usual to process as it was a 400x win and required additional checks.




✔  We have investigated this gameplay and temporarily closed the account because of suspected breach of T&C. We have concluded our T&C were breached and decided to refund the players deposit. For more information please refer to the General T&C point 13.15. In case of any breach of our General T&C we reserve the right to close such accounts permanently.

Money received, all cool

Good to know that your issue has been resolved now it's your turn no to change the title of your thread to resolve and lock the thread.
Crashino.com has done a good job of resolving the issue fast and not waiting 24 hours after the complainant created a thread in the scam section.

Update for the 2.5K Withdrawal.

https://imgur.com/SwouHKT

I can confirm that the money is here!

Thank you a lot, Crashino!

I'm glad that the issue you two experienced has been resolved.

It's good that you resolved their issue, but I am curious why would the support that zendini talk to would say that he won't get the money back? was there a miscommunication, confusion, etc...? anyway, I am just curious, you can ignore the question if you want.

Would you play in a casino where Support cannot give you ETA about when your withdrawal will be released? It's been 6 hours since I made a withdrawal request. People play on an online crypto casino for fast deposits and withdrawals. I don't recommend playing at this casino.

https://i.ibb.co/s2cKFm7/IMG-20220507-185549.jpghttps://i.ibb.co/JQtF70Y/IMG-20220507-185500.jpg

Edit: Withdrawal received

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worst customer service ever

contact 3 times yesterday they didnt credit cashback on my account they told me to wait it out will be credit asap yet over 24 hrs still nothing and when i ask the rollover for cashback chat rep cant even tell me she said someone will contact you regarding issued they cant even stand up to their own promo i will not recommended anyone to play there.   

they are nuts they denied my cashback

Kindly be informed that since the winnings exceeds the losses, you will not be qualified for the cashback . I'm really sorry , it was checked by the correct team and you are not qualified for the offer

i just open account with them last week and lost two deposit never cashout anything and said my winnings exceeds losses  :D :D :D

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If the review is done here then the casino tea that is seen here is great to see but what is here but as expected I think but here but it has been read before but here is another great review but as always seen here  Gone are the ratings here based on their licenses though. If you look here most of the e will look very bad it is sad but considering the change in proportions here I think we should continue here for a long time.

Based on some stories here, seems that crashino is not implementing instant withdrawal.
Surprisingly, the review by gamblingbro is so good for the withdrawal speed as they get perfect point.
It makes me confuse, Gamblingbro is one of the best reviewer in this forum but how can they give perfect point for speed of withdrawal while in fact there are some users need to wait for hours even days to get their withdrawal.

Most of the users so far have reported difficulties in withdrawing. Personally that is a no-go for a casino for most people, though I understand that Crashino is just doing manual deposits as of the moment to ensure that all are running smoothly and everything is checked before they switch to automated payments/instant withdrawals. One thing I observed though is that the live support doesn't do much about withdrawal requests at all. If they can be so kind to share the ETA of when will the withdrawals be received, or whether it is already on queue would be enough of an answer honestly. Overall, the site looks good. Looking forward to do my first deposit on Saturday!

I see that you have received some complaints especially with withdrawals, it would be excellent if you paid attention to this, sometimes the sites before processing a withdrawal do it manually, this to prevent some casino funds from being processed through abuse of some terms and conditions, but it would be nice if they could correct it, I say this as a player because it is very unpleasant that some of the requirements are met and you have victories and you have to wait a long time to process the withdrawal, sometimes it is a bit annoying, I don't know what things could be implemented, but there are casinos in the forum that have no problem with this type of thing, so improve that part so that they continue to grow.

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Just noticed about this challenge and I was shocked to see the result of the August Crash challenge as follow:

https://i.imgur.com/XjxM1uv.png

Is it for real that the top 5 winner's multiplier is all under 31x?
If it is real, I feel so unfortunate to miss the August challenge as it should not be a hard thing to win one of those rewards.
Regarding the 1x wager requirement for the reward, can it be played in all games or limited to crash game only?

31x seems pretty low considering I have won higher in crash games a few times though the amount I bet was pretty low (I don't gamble huge money). Their minimum bet is $0.10 which makes enough room to take this chance and win some good prizes. I will too check it out and give a try tonight.

Edit- I messed the competition but after reading on their platform, I got it now. Still it seems a good chance.

I remember that I still have some balance left here although it is enough to make few bets only.
Unfortunately, I cant load the selected game for this challenge as it stuck on loading 100%.
I tried few different browsers but still stuck, I have no idea what is wrong but I'm still trying to find the way to open the selected game F777 Fighter.
Yes it is a good chance to win some money with small funds, unless there are much more players notice about this challenge and we will get harder challenge to compete for the rewards.

It's working fine on my end. I just had try and I had a 13x win  :D I think it's problem from your side. I have tried through Chrome on my mobile. Which browser you are trying with.
I had a few free spins there and I have tried with earn from the free spin. Have to deposit (just learnt that they have 100% deposit bonus as welcome. I haven’t yet claimed that bonus. It's good for me  :D

On what gambling site did you play crash and get higher multipliers? Was it in this site? But, better if we shouldn't be overconfident because the experience might change when we are now in the real thing. It's usually normal to get higher multipliers if you are playing with small bets but the moment you increased your bets, that's the time you will get screwed.

It happened to me lots of times tho but to @panjul maybe this competition is not for you bro because I see on your latest post that you still can't access the game. Anyway, you are still winning good on other competitions so it would be great if you will give chance to other players. Peace ✌️...

Is this a serious question? X31 on crash game is not that high and other casino that offer crash like Bustabit can give more than x50 multiplier everyday. This is easy to hit if you will just do an autobet using a minimum amount only to participate on tournament if this is just a multiplier competition. @Panjul is known participants of gambling promotion here in the forum and he is a veteran on hunting this kind of multiplier if you are just taking sympathy to him.

I do play crash game rarely as I dont really like it, but if there is a good chance to make some money through a contest then for sure I'll play it.
I did participate in the crash competition in crashino few months back and my best multiplier was 231x and I had many other 50+ multiplier while participating.
By the way, I can open the game already and I've played few hours ago.
Perhaps you'll see it once the leaderboard is updated next Wednesday, but of course my entry wont be on top 5 if there are more than 5 users with higher multiplier than what I got today :)

I have played crash on a lot of sites and to be honest, I have won a much higher multiplier but not on this site. If I'm correct, one was in flush.com. I don't know from what you are saying that with a high amount of stake, the chance of a higher multiplier is low. Is it true in a provably fair game? I don't know. I have very minimal knowledge of this but from what I understand, this is not possible to manipulate when the stake amount is higher or lower. The result will be the same regardless of the stake amount.
Anyway, as I said, I always play small bets. In crash games, if I'm correct, the maximum I have tried was 0.01 LTC, can't remember the exact worth of that either.

Should really be that not accurate if you are minding about not winning too much on particular slots and questioning about its fairness.If you've been playing a slot on a provider which had been known

and commonly used by those slot players then i dont have any doubts about fairness considering their reputation then they wont really be doing bullshit things that they would stain up their reputation.

Considering that slot games are pure luck based one type of games then results or outcome cant really be determined.You are just unlucky on that particular session.  :D

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7 days remaining for the crash challenge, anyone from this forum tried to participate and get a huge multiplier in the F777 fighter crash game?
A small suggestion to crashino in case it will be a regular monthly contest, it is better if you can have a live leaderboard or at least update the learboard daily.
Currently leaderboard is updated once a week so it is hard for participants to manage strategy for this challenge.
I've done with my try for this challenge, hopefully I'll be lucky enough to be in the top 5 places because I feel that there are some players who get huge multipliers at the same time when I played.

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Real time leaderboard update is the most important thing for such contest. They are updating the leaderboard on every Wednesday. It means, the leaderboard got updated today. Two more days remaining for the end of this month. I will try my luck in the F777 Fighter crash game tomorrow.

What is the highest multiplier you got there? The first ranked user have 150× multiplier and the 5th rank user have 23.20× multiplier hit at this moment.

Is there anything wrong? I can see that the minimum bet limit is $0.20 in the F777 Fighter game. Then, how can we place $0.10 bet there?

The last update seems to be not fully updated, I have 133x multiplier but it is not on the list.
Before the update, I'm sure the 50x is mine (which is now in the 4th place), I have no idea why my 133 is not there after today's update.
Below is the proof that I hit 133x (on 23rd), I saw the one with the 150x because I was there as well when he/cashed out at 150x:

https://i.imgur.com/Ue8IZp7.png


I guess it depends on the currency you use, I see there are some players playing with bet worth less then $0.2 but his currency is INR (Indian Rupee), his bet was 10INR which worth $0.12 at the current rate.

Congrats for your 133× multiplier hit. You got that multiplier on 23rd September, but it wasn't updated on the leaderboard during the last Wednesday (28th September). I'm afraid to participate in the contest now. Who knows which multipliers are needed to enter in the top 5.

USD is my default currency at crashino. There is no option to change the default currency. Therefore, minimum $0.10 bet isn't fair for everyone as the game has $0.20 min bet limit.

Maybe there is a bug? I haven't checked the leaderboard though. They would rather have a real time update system for leaderboard. That would make the competition more interesting and transparent.

I had USD by default and if I'm correct, I had played there a little with some free money lol but with $0.10 min bet. Am I messing up crashino with some another casino?

Probably you played different game because different game may have different min bet.
Simple example when I participated in BTCGOSU x Crashino promotion, I played few different games with $0.1 min bet.
For the current contest, the game is F777 fighter which has $0.2 min bet if your currency is USD.


You are right, there is no options to change our default currency because the only step to choose the currency is when we register an account for the 1st time.

I wanna confirm that I received the prize from the September's Crash Challenge.
Received an email from the support that I finished in the 2nd place with 133x and I got $250

https://i.imgur.com/QEE9YOD.png

Played with the prize and completed the wagering requirement with $150 remaining balance.
I decided to withdraw it to know how fast the withdrawal is since I have never made any withdrawal from Crashino although I've won the other promotion before.

Edit: Received my withdrawal. Thanks Crashino!

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Congrats, panjul. You deserve that. I was planning to be there but I was a bit easy with my work schedule and didn't put time there. Great to see your good experience with crashino. You didn't share how long it takes to have your withdrawal on your wallet.

@crashino, will it be a continuous competition? Will it be up for October too? I would recommend you to have a customized competition for bitcointalk only too. That would benefit you more.

Congrats to everyone that won a prize, hope Crashino brings more of these  ;D

Sorry, I forgot to share it as I edited my post only to confirm that I received my withdrawal.
I cant tell the exact number but I think I received it in less than 10 minutes, I withdraw my balance in LTC fyi.


I second this suggestion,
Comparing the result of the onsite crash challenge to the one namely btcgosu x crashino in this forum, it is clear that the interest and number of participant is bigger in the btcgosu x crashino.
With that fact, I think it would be more competitive if the crash challenge is run in this forum.

Crashino won't receive the same attention from the Bitcointalk community if they want to run a crash challenge alone. There were some participants in that contest who follow btcgosu posts always. 'efialtis' had also tried to attract many users in that contest. You wouldn't have seen same interest from the forum members if it was maintained by the crashino representative alone. I think that the crash challenge will be more competitive if the leaderboard gets updated after every few minutes.

Agree. That would give more transparency and of course force users to chase the leaderboard if Crashino updates it real time. Regarding the bitcointalk competition, maybe you are right. However, consistency in bitcointalk can play great role to attract the gamblers. But yeah, with more competition than single one would be more effective.

Thank you for the feedback we appreciate it and strive to improve constantly! Please keep it coming⭐  We will not run the Crash Challenge in October, but we have planned some exciting promotions on the website! Make sure to check out our PROMOTIONS (https://www.crashino.com/promotions?btag=612883_l143036) page and follow the latest promotions and tournaments!

Crashino locked out my account without any explanation whatsoever.

I've won $300 in the last couple of days. The first $100 withdrawal went smoothly and I got my withdrawal after 30 mins.

The 2nd withdrawal of $200 took a long time. After 24 hours I messaged their chat rep and they said they will inform it to the correct team after which I got a message saying it might take 72 hours for my withdrawal to happen. Then eventually released my $200 but when I woke up this morning to log in, it says "client locked" just like the previous experience of another member.

I reached out to their chat rep and said my account was suspended due to article 17 or something of their terms and conditions at which point I asked what's the specific reason. Chat rep said sorry and that the decision was final.

But no specific reason was given to me.

I still have $315 in that account when they closed it without returning it to me.

My Crashino User ID: 899684459

Some Halloween promos going on over at Crashino, in case you haven`t seen: https://www.btcgosu.com/blog/news/crashino-halloween-special-with-7-days-of-bonuses-and-treats/

Terms definitely look fair.

I decided to try today's bonus which is 100 free spins for deposit over $20, but what I received is not 100 free spins.
I received 50 free spins only for $25 deposit, am I misunderstanding the rules here?
The rule says "Today's bonus: 100 Free Spins! On deposit over 20$", so I thought that any deposit over $20 will receive 100 free spins.

https://i.imgur.com/y3F9Nft.png

Have they changed the number of free spins recently perhaps due to too many users claimed this free spins bonus?

Seems like Crashino team is slow to update the information of their promotion page. Today is the 30th of October month. Check the Crashino Halloween bonus details on BTCGOSU. It says


Therefore, you have received the free spins bonus which is available for 30th October (today). But they are showing the bonus details of 29th October on the promotion page.

Ah I see, I did not really notice about the detail of the date as I was focused on the Today bonus information only but seems to be not updated on time.
Thanks for pointing it out, I have to be more careful to read all the information in the future.
Anyway, the 50 fs gave me $6 only LOL, played for other 10 minutes before lost all my balance  ;D ;D

I have visited your site it seems to be interesting; the layout, theme, and designs are fantastic and exciting.
Also, your offers are incredible and attractive for new users. Also, your live chat support was very responsive and on time.
I would register and try your site.

Anyone still plays at Crashino? I had received a promotional message from them yesterday. They offered 250 free spins for a minimum $20 deposit. There was only 10× wagering requirement on the bonus amount. I had tried the free spins and won $33.74 (https://i.imgur.com/FMeaJnI.jpg) from it. Unfortunately I have lost the winnings when I tried to complete the wagering requirement. The winning was only available in the 'Fortune Dogs' game to complete the wagering requirement, I didn't like this part of the bonus.

https://i.imgur.com/MQVckHC.jpg

My last play was when I claimed the 50 free spins with $20 deposit but won nothing from the free spins and lost all the deposit :)
No more deposits after that time, after reading what you have just said here, I tried to find the promotional email but seems that I did receive the same promotion.
My last promotional email was few hours ago which is about 50% reload bonus, while yesterday offer is about 50 or 100 free spins with $40 or $80 deposit.
The offer (250 FS) you've just claimed looks great but after knowing that it is on Fortune Dogs and only the same game counts toward wagering requirement, I have to change my mind.  :)

Crashino occasionally sends promotional message with free spins offer. Yesterday I had received 100 free spins on the Sweet Bonanza game. There was no wagering requirement on the free spin winning amount. The free spins was offered for a deposit of $50. However, I have lost my deposits and free spin winnings by playing the crash game there.

https://i.imgur.com/Fw6VPZD.jpg

I received the same offer but unfortunately I noticed the email late as I do not set my email notification on in my phone.
100 FS is good but the chosen game is not good  ;D because it is almost impossible to win big in Sweet Bonanza without the bonus game.
Anyway I prefer to participate in competition or tournament but not wagering contest ofc, I checked the tournament page and there are 2 running tournaments at the moment but it seems they are all global tournament from the providers.

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After long inactivity, you are back again. Welcome back :-)

I don't know what I was thinking after seeing this reply I was curious to open my email and apparently the offer was also sent to me.
but I feel challenged to try playing on Sweet Bonanza and make a $50 deposit in my account.
in the end I also lost and could not meet these requirements.
maybe I look ridiculous because after seeing your reply several times it is very difficult to fulfill these requirements but instead I feel challenged to try it and end up losing. this is all because at the moment I like to gamble on Slots and I'm always looking for a rather popular casino for me to try out the Slots games there to get a better experience.

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it seems this thread has been inactive for quite a while and recently reactivated, welcome back to the forum maybe i missed this casino because a new thread surfaced on the gambling board, it seems like a good promotion and it seems i have to visit this casino now

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There was a moment when crashino seems to be inactive in this thread since October but the good thing is that they are still very active in telegram.
Maybe the one who is in charge to manage the ANN thread was quite busy last year and now he is coming back to be more active.
If you are interested to their promotion, you should follow their telegram channel so you wont miss the promotions as they announce promotions regularly in the telegram channel.

Let me welcome you back from your long holidays off this thread and the forum entirely, look so good to see that you make a comeback with so many new games and greater features for the site, keep up the good job and dont go off again to avoid losing your loyal client from this forum.

Almost all gambling platforms must have their official telegram to be able to always provide the latest information that many gamblers or loyal users really need in it.
Indeed, Crashino was not active for a while in the thread they created and on this bitcointalk forum but at least they are now back active who are willing to provide some updated information about their gambling platform in this thread and on the forum.
If from now on and in the future they want to always be active on the forum and provide updates on threads then I'm sure there will be many gamblers who are interested because they are starting to get curious again about those who haven't been seen on the forum for a while. What's more, there are lots of them on this forum new users too.

Keeping up with the competition in the cutthroat crypto gambling industry requires active participation in both the forum and Telegram. That Crashino still uses Telegram is fantastic news. This demonstrates that they value their business and their clientele. The forum is a fantastic place to interact with potential clients and spread the word about their website, so they should make an effort to participate there again.

Marketing and advertising skills are essential for any startup in the gambling sector. This can be aided by active participation on both the forum and the Telegram. So, kudos to Crashino for maintaining a prosperous business.

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Well, I understand you, I think any of us would be tempted to achieve something like that, honestly I would have used those 50usd as well as you, but it's not all bad, it's best to try, no matter what you lost, the good thing is that you tried , if you had won it would have been the best, but sometimes you win, sometimes you lose, that's what it's all about, when you take a risk that has its credit, it's also very good that you shared it because it encourages another player to try it too, everything in life it is a risk, everything is summed up to lose or win, that's what it's all about.

That is why we call this game "gambling". You took risk of 50$ to utilize this offer of free spins but lost. You may call this bad luck. Usually, such offers come with a wagering requirement but here without any wagering was a tempting offer.

Anyhow, did you try put all the 50$ and the free spin winning in a single crash game and lost them all? If you would have played the crash game with a small amount of money, even a loss in a few games could have been recovered by the winning games. Sometimes if you just apply some money management into your game and use your bankroll wisely, it saves you from overall losing the portfolio.

@Mahdikarib Have you checked your email for the new promotion?
Today's promotion looks great with small deposit requirement to get 50 FS on The Dog House.
As usual this bonus has no wagering requirement, and it is valid for 24 hours only so be quick if you dont want to miss it.
I think I'll try it later today to check my luck, who knows that I can win big from the 50 FS :)

https://i.imgur.com/JgYNgLy.png

No, I had played with small bets. But the crash was getting busted on lower multiplier in most of the time.

You made a little mistake to mention my name here :D. I got the same message in my mailbox. No wagering requirement on the winning amount is pretty attractive, but I'm not going to take the benefit of this promotion. I have a bad experience of playing the crash games at Crashino. Maybe Crashino is not a lucky place for me.

How about playing crash games at sites other than Crashino ? Were you able to make more profit in other sites? Also, if you face more loss in any day, try to pause gambling for a few days and then check if things turn out better for you.

I think this is just our mindset that one site is good for us while the other is bad for us. The crash is a risky game and you may get similar results n all the sites. The important thing is to manage our money and do not put excess amounts in any of the games.

Ouch sorry brother :)
I'm a bit lucky this time, I deposited $35 and I won $7 only from the 50 FS but I managed to win $120+ on slot game.
However I managed to withdraw $80 only as I lost few tens dollar in plinko game by Bgaming.
Withdrawal took several hours (around 4-5hours) today, I dont really remember how long my last withdrawal was but I think it was faster.

Maybe what Mahdirakib meant was that he was unlucky on the Crashino site but that doesn't mean he was also lucky on other sites.
Because we all know that all types of gambling are only about luck and we cannot avoid it.
Even though at this time Mahdirakib might be unlucky to bet on this site, it is possible that another day when Mahdirakib returns here he will get lucky.
However, all types of gambling games have their own risks, and sometimes we have a casino site that we really consider a lucky site, like when we bet on a certain site, we always get some small wins or big wins.

isn't that the influence of the House Edge on the casino and also the RTP of each game played by a player? I don't really pay attention to every HE nor the RTP of every game I play, so how much does it affect the wins we get, I don't really pay attention to it, but believing that there is no casino that will make us lucky is just a coincidence, the casino is just trying make the players comfortable to entrust their money there and play with many attractive promotions and other benefits what players can get.

What I have understood is that the RTP is for slots, there is nothing else that is for games, only the famous one that is probably the most necessary for games, I am not a player who looks for those numbers because I do not understand that well. In this case, a player at the moment he sits down to play has to set aside those probabilities or those numbers, because players cling to good statistics and that can make them lose believing that they are going to win, it is better to play with what that is known and betting and with good luck.

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@panjul07, I had received another free spin bonus offer from Crashino two days ago. They offered 100 free spins on Clover Gold slots without any wagering requirement. The deposit requirement was $50 to get the free spins. Unfortunately I didn't check the message on time.

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What are the wagering requirements for those bonuses? I couldn't find any terms about the wagering requirement of the bonuses.

Actually that is quite an interesting opportunity that you can get because you can claim a free spin bonus of up to 100 rounds without any wagering requirements.
If they ask for a deposit of $50 then that's not a lot and you can play Clover Gold slot for 100 rounds and use the $50 from your deposit to play other games.
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losing a few dollars is fine, at least I can gain experience from each of my bets at a few different casinos.

for me winning is just a bonus and losing is a lesson. because at first gambling was just for the sake of having a little fun with the luxury of sacrificing a few bucks to entertain myself. I also understand that betting will have bad days and lucky days, but if we always gamble with a calm heart and think of it as having fun, luck will come soon.

I did notice the email on time (few minutes after they sent it) but this time I'm not interested because of the selected game for the free spins.
Clover Gold is just not my favorite game, I played this game a lot in the past but no good result for me, that's why I skip this promotion.
I'll take the promotion if the selected game for the FS is one of my favorite game to play :)

But for me RTP sometimes doesn't work as well as slot games sometimes how many thousand spins without bonus spins and good multipliers.
What is more certain in gambling all depends on one's luck, if you are lucky you will win but if you don't you will lose and consider it the worst day.

Gambling responsibly and betting for fun is a mindset that must be instilled because when playing seriously it will make us keep playing until we lose a lot of money, so playing without having to target big wins, as you said winning is a bonus and losing is a lesson important, it must be instilled before playing and I often play like that with the mindset of having fun so that when I lose there is no problem for me.

I'm with you 100%! Gambling must be viewed as a fun activity, not some serious investment plan! Truth be told, I took a shot at using gambling money to invest in stocks – a catastrophic idea! But let's not dwell on that.

What fascinates me is how people's gambling habits are influenced by their social status. You see, the working-class gamble for financial rewards, while middle-class folks treat it like entertainment. Wild, right? It's amazing how our background impacts our perceptions of money and risk.

Enough of these sociological musings! Time to hit the casino, bet it all on red! I'm joking, of course! Or am I?! Hahaha

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Hi rep,

Withdrawal has been pending more than 48 hours and would appreciate any help in getting this processed.

I've already completed KYC and had a withdrawal processed since then despite the comment on the first page about being KYC free.

How much is your withdrawal amount? 48 hours is more than enough to process a withdrawal. If you have won a good amount from your deposit, then they are investigating on your account. We have seen two withdrawal delays report here before, the withdrawal was delayed for additional checks in both cases (see here (https://bitcointalk.org/index.php?topic=5387284.msg60060078#msg60060078)).

They are doing false marketing here by adding the "No KYC" in the ANN thread title. But the representative mentioned it several times (https://bitcointalk.org/index.php?topic=5387284.msg59577179#msg59577179) that they may request personal information from the user. What kind of documents you had to submit for completing the KYC verification?

@Crashino.com, You should remove the "No KYC" statement from the ANN thread title. I will leave a neutral feedback on your trust page if you don't make the correction.

Appreciate the reply!

Withdrawal is just under 500 USD from a 200 deposit (from memory), so seems like that may be the case..

Did they tell you the reason why do they ask you to undergo KYC?
Frankly speaking, I'm surprised as well to read your post that you have to complete KYC for your withdrawal.
However I cant comment about it longer since you did not provide any proof for your complaint.
If you dont mind, would you provide at least 1 evidence about your story especially about the pending withdrawal and the KYC request from the casino?

KYC Request -
https://imgur.com/Ryuv9pY

Not clear as to why this was requested - I guess because I've had some winnings (up ~1k USD)? Noting I pretty much exclusively play Crash and I'm down at least 10x that from other sites over the past couple of months, just had some luck here.

Pending withdrawal I've taken a screenshot but will hold on posting for a little bit

Your image isn't visible. Try using imgbb and post the link here.
I have sent a PM to the bitcointalk representative of Crashino on telegram, hopefully they will look into the issue soon. Haven't played in Crashino a lot, so can't tell if they took this long time to process withdrawal. Have you tried to contact them through their support/chat?

I can see the image and it looks a solid evidence to prove that KYC is indeed requested by crashino which is something contradict with their marketing title.
I do not play a lot as well in crashino but I've made few deposits as well as few withdrawals without being asked to undergo KYC but my deposits and withdrawal can be considered as low amount only (around $50-$100).
Talking about the speed of withdrawal, as per my last withdrawal, it took around 4-5 hours IIRC.
This case seems to be different as KYC is asked and withdrawal is pending for more than 2 days as what he claim.

I've also read previous complaints about slightly longer delayed withdrawals.
Among them the withdrawal was delayed because they managed to get a big win and sure enough the casino investigated accounts to prove that the winnings were clean and without any fraud from gamblers.
The same case often occurs in small casinos with low bankroll balances.
If nothing seems suspicious and the investigation is complete, the casino will usually process the withdrawal immediately.

This is going to be a very good site, I want to join this casino.  Because I like their way of betting.  And I think good money can be earned from this casino site.

Hi rep could I please get an update?

Appears you have been online today (kudos for updating the topic) and any sort of response would be appreciated

Maybe they are checking your bets to know whether you have manipulated the game or not. Because you are continuously making profit in Crashino.com :D.

I hope they will give an update about your issue by tomorrow. It is good that they have updated the main post and removed the "No KYC" part from there.
Thank you @OP for removing the misleading information from the title.

Yes, I agree. It's a relief to see that they have finally removed the misleading and potentially harmful "no KYC" claim from the title of this thread, even though it took them a month to do so. Well, I guess it's better late than never.

I agree with you on some things, gambling although we have to see it as fun and not as a source of income, there are people who are high level players, these are professional players who look at gambling as a source of earning money, they are very careful when it comes to bankroll management and betting, they are very disciplined people and do not look at losses as something to gain experience, they look at losses as a defeat in which they should not commit the same, of course because we see a very large number of people losing money we started and with reason we do not advise people to look at casinos as a source of income, which is good advice

the number of people who get addicted to gambling is certainly not a small number, although I haven't seen statistics about it constantly, but my point is that the few people who manage to make profits as gamblers, manage to profit a lot and then become retire from gambling and start doing other businesses, obviously they do that because they know that there will come a time when they lose a lot, so it's better to leave while they already win a lot


 ???

but I'm seeing " no KYC " look at the thread title, you will see that nothing has changed, they should have removed this a long time ago, it looks like they don't give much importance to certain details of their ANN Thread and in the business world these types of mistakes or neglect or not listening cause very big damage to the reputation and performance of the business

regarding professional gamblers who see gambling as a source of income, they do have strategies and ways to get small wins and minimize losses. so they will continue to gamble in order to get the targeted profit.
on the other hand, professional gamblers also have high commitment and discipline to be able to control themselves not to chase every loss and they prefer to look for loopholes to get small profits and ignore the wins that have been lost.

I agree with you that gambling addiction is always increasing and your advice is very good when you get a big win it's better to retire immediately and start another business to get a source of income.

IMHO, the only gamblers that can be characterized as professional are casino owners and marketing specialists in gambling field. Their customers can't be assumed as professionals since gambling is a kind of lottery, so all the ways to predict sports or other things to bet on actually dont make sense as a form of stable income. As for people addicted to gambling and having enough knowledge to make statements about the most possible outcome of matches still have risks, and the level of these risks is so high that it can't be used as a base for stable income.

The fact that they asked above user to complete KYC verification makes me worry to take their future promotion or just to play normally.
Aside from the KYC related issue which is against their own marketing words, I would like to suggest crashino to have faster withdrawal process as well.
My last withdrawal was less than $100 but it took hours to process, having manual withdrawal is not a bad thing as verification might be needed for several cases but having an instant withdrawal will be a better thing especially for small withdrawal amount.

Quick update - received withdrawal now, thanks Crashino and thanks to those who commented!

Of course yes, for me losing in a casino is a great lesson, of course, when I lose I always look for the reason, to learn more, when it comes to a game that is relatively mere luck like slots, well I don't start looking for reasons, I just know that they are in the probability, but when it comes to a game like poker, black jack, they are games that have a lot of theory, strategies and of course there is the random part, but it is something that can be taken advantage of and to take a lot of advantage when it is known why they were lost or why they were won.

You will still see the "No KYC" in the replies subject section if anyone quotes the old posts. Although we can remove it from the subject while making our replies. New fresh posts won't have the "No KYC" subject.

Crashino was never a KYC verification free casino. They had KYC related terms (https://bitcointalk.org/index.php?topic=5387284.msg59357259#msg59357259) since the creation of their casino. You should avoid the free spins promotions if you are concerned about the KYC verification.
Manual withdrawal processing system is acceptable if it takes 10-30 minutes to complete the withdrawal always. But several hours delay is a painful situation for the gamblers.

Hello everyone, and thanks for raising these topics in our thread! KYC checks as you are aware are an usual requirement for online casinos to protect the players as well as the casino itslef and as until recently we didn't have a KYC policy or asked for KYC checks, however it can happen that sometimes we might be required to do so on certain suspicious activities and cases.

It is a highest priority for us that players have fun at Crashino and we want to ensure a safe and responsible gaming experience. Feel free to contact us directly in such cases as we offer different ways to help.

In case you have any more questions on these topics or any other feel free to contact us through support@crashino.com and we will gladly answer all your questions!

Thank you for addressing these questions, but I find it concerning that you are so lightly making such inaccurate (false) statements. Can you please clarify what you meant by saying "until recently we didn't have a KYC policy or asked for KYC checks"?

It's clear that you did have a KYC policy from the beginning, as several forum members have pointed out the false "No KYC" claim in the title of this topic. For example, joeperry asked you about your KYC policy the day you posted this announcement, which you can read here (https://bitcointalk.org/index.php?topic=5387284.msg59355301#msg59355301).



My suggestion would be to prioritize honesty and fairness with your players as the most important aspect. Although your start may have been rocky, it's not too late to make things right.

95% of all crypto casinos, even the ones that usually do not ask for KYC, reserve the right - therefore, in my eyes, as long as you don`t require it in general, no biggie. Not a fan of not disclosing this earlier though and then... yeah, many online casinos enforce it but these casinos have a license, even when we are talking about a s*** Curacao license. Crashino still doesn`t have a license, which means it is 100% unregulated... The argumentation lacks... ;)

No hard feelings, you know I (WE) from BTCGOSU like your site and so do a lot of our users - just some "advice" if you wanna call it so.

few people can understand this condition when Crashino finally asked his customers for KYC when it was really needed. it's something normal as long as if related issues require KYC are properly resolved.
almost all the casinos licensed by them will also eventually ask each customer for KYC under certain conditions and the casino has the right to do this.

but for unlicensed casinos when asking their customers for KYC, there will usually be someone who disagrees with the regulation.

Yes, in other threads I have said that casinos always devise new promotions that we like, it makes us see that we have a chance to win, and sometimes we take them, but we must be clear about something, if we take it and lose we should not have feelings of rage or something similar, because we would be damaging the moment, in a casino when you enter you must keep in mind that what we have for sure is that money that we are not willing to lose, that is the money that should never be touched, while the money that we have willing to take to the casino and the one that if you are willing to lose, there should be no regrets later but leave happy because we had fun.

100% agree with you.
made a withdraw request yesterday and its been over 24h now and still not approved or anything...
And the support isnt even replying today...
And the amount was only 50 USD.

Is this your first time withdrawal in crashino? If I can remember correctly, my first withdrawal was processed within few hours only.
I checked the live support few seconds before I started to write this post, it shows that they are out of business hours now.
Not quite sure when is their business hours but maybe you can try to reach them with alternative ways such as telegram or twitter.
They made a tweet 3 hours ago so I think you will have better chance to get a reply from them through twitter.

I saw this rule on their general terms and conditions(quoted below). it could be the possible reason why your withdrawal request is delayed.

---

this is one of the things gambling sites do that I hate. A lot of them fail to properly communicate with their gamblers that are experiencing some issues with their gambling site.

Not just you, I believe every user hates this with passion, and it's not an issue peculiar to gambling casinos alone, almost every company based on the internet have issue with customer service, and I think this is one of the reason why having a responsive customer care service have become one of the qualities of a good platform, and one some platform use as a means of marketing themselves.

On a normal day, a responsive customer care service is supposed to be a basic feature and a right to the customer, but unfortunately, online platforms have made it look like they are doing the customer a favor when they respond to issues fast.

They fail  to understand that their customer care service can either make or mar their product or organisation. They do not take serious their customer activities as it pertains to their business growth but they forget that every rise in a business is determined by the way they respond to their customers complaints and making sure they communicate effectively  to resolving their issues but when you decide to joke with your customer line then be prepared for a doom because that is what you have signed up for taking that part.

This is not the first time someone saying their support is not answering. I have seen a similar complaint before against Crashino.com. I am not sure why you don't prioritize this as the most important thing for a casino. At first, Taking 24 Hours a withdrawal from a crypto casino is like a nightmare. People use crypto casinos because of the speed of the transaction. They are saying they take 24 hours. But when they take more than that and their support does not answer. Imagine how frustrating this could be. Moreover, I don't think all their live support agents are fluent in English. They take ages to reply. They answer each question every five minutes. Look like they translate what are you saying and then write their answer and translate it again.

The live support is active now. You may send an email to payments@crashino.com for your withdrawal issue.

Withdrawal delay and inactive support is the worst situation for a gambler. A few more users have complained about the withdrawal delays above. Crashino sends promotional message of free spins and deposit bonus on each week. I took some of those bonuses before, but I haven't tried any of those since last two months after hearing those complaints.

Yikes, mate! What a digital roller coaster ride you seem to be on! It's quite a pickle, that a platform championing the speed of cryptocurrency transactions is stuck in the slow lane. Frankly, it's as if they're missing the whole point of using crypto in the first place!

Crypto casinos have to recognize that their raison d'etre - speed and convenience - cannot be compromised. What's the use of quick betting if you're twiddling your thumbs during the withdrawal process?

Also, not having a competent customer service is just bad form. It's like serving a great dinner, but leaving the dishes for the guests to wash. Good support should be the backbone of any online platform, especially when it comes to financial transactions. Maybe Crashino.com is using Google Translate instead of hiring fluent English speakers - quite the plot twist, isn't it?

Don't dare to try. It seems they don't care about those complaints. Live support and transaction speed should be their priority. It's not like this happened once and they can give an excuse to ignore it. But no, this happens with a couple of users and they are complaining on BitcoinTalk. You never know how many of them don't know about BitcoinTalk and waiting for ages for their support reply and withdrawal. I played on their platform a long ago. My experience wasn't good at all. Even though they send a promo email every week. I don't bother to check their promo anymore. To be honest, their promotions are awesome. But, the overall experience is not good at all.

Absolutely correct mate. Your ideology is really a good point but I wonder why they could jeopardize with their customer care service when they know fully well that it is an aspect of the casino that aids in building up the casino without much stress.
Every customer care has its role to play when it comes to customer relations, the way you attend to your customer determines if they would come back demanding or requesting for your services again. That is why it is good to have a competent person to handle such position so as to be lively when engaging with customers and not using of bots because if customers discovers that they are interacting with bots, they feel taken for granted and would be skeptical of such organization because there is every possibility that they might abscond with customers funds. And another issue with using bots is that there would hardly be any organic conversation between both parties and when it happens that money is involved, customers might likely pull out from such organization and term them a joke.

To bad that issues has still floating up and it seems their representative doesn't care about their reputation since they just let those issue still exist then let those people complain about what they experience. I guess thus is already a red flag so maybe its best for other not even think about risking their money on risky platforms. If they will not answer all claims and questions by many thread speculators provably that people will threat them the same with 1xbit.

Aside from their support being cold here. I think it’s worth noting that this casino doesn’t have gambling license at all. They can leave without a trace if they want too so playing on this casino now that the support is inactive here while there’s existing complaint is already a huge gamble.

This has a very low score rating on BTCGOSU casino review site (https://www.btcgosu.com/review/crashino-casino/) with 7 users avaerage rating of 3.2 stars. I think no matter what bonuses they are giving is now useless compared to the risk of having delay or failed withdrawal at all.

I won like 8k $ after depositing 1k $
Doing KYC now, lets see what happens

update: 8k win is now down to 4k   :-[ :-X

So you are doing KYC and while you are waiting for the process, you keep playing till you lose half of your balance? That's a big mistake imo, you should stop while the KYC is in the process but of course it is your money and you have full right to do anything with it. It is just unfortunate if you lose what you have won while you are doing KYC which means that you are willing to withdraw it but you did not patient enough to wait. Hopefully you still have some balance left now and when the KYC is verified, you can withdraw your remaining balance.

Thats gambling, 4k is still nice, Casino is now down for maintenance, withdraw was rejected after 6 days waiting because of todays downtime.
I hope the will come back  ::)

Don't forget to take screenshots of your gambling history, total balance, and interactions with their services, it will be useful as proof if they don't give you your money.
But it usually takes quite a long time, there are even cases of withdrawals for more than 6 months in maintenance, you have to be really patient with that.

But wait a minute, did they give you a notification, how long will they finish with the maintenance period? If you get the notification it's much better because you know how long you will have to wait for the maintenance to finish.

I have like 100 Screenshots  ;D they wrote maintenance is only today, lets wait and see.

It's ironic that they are asking KYC while their title states NO KYC and the fact that this casino is not licensed at all to operate therefore they are not allowed to ask for KYC since they are not regulated. Doing a KYC a website like this is very risky you don't know exactly what they will do to it.

They become inactive here few months ago and don't expect that they will answer or comeback again. They might follow the journey of betnomi that exit scam after a long period of maintenance. How much is your original bankroll here?

Site is back online, new design looks good.

Login seems a little big buggy, hope they fix it soon.

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Did you get your withdrawal?

Op you have to update this ANN thread regularly. If not these newbies pump this thread, I didn't know that this casino too is existing in the forum. And when I clicked the link and checked the website. The site is not bad and another thing why I couldn't see the Crashino site is because nobody wear it avatar and signature in the forum. So if there is avenue to do that it will be nice because the Crashino website is a promising one.

Lets just look at the last time OP was online, it was at the end of September so he is no longer visiting this forum for about 1 and a half month. Even before that last post, his previous post was on March (6 months gap). I guess crashino has lost their interest with this forum as one of the best places to advertise and promote any bitcoin/crypto related sites. I have an account in this casino but I played once or twice if I remember it correctly but I have unsubscribe their promotion email since they send promo email like too much (almost everyday but most of the time 1 email in 2 days).