🥇 Crashino.com 🚀 Crash Games, Casino and Sportsbook ✌1.000 USDT Bonus

[panjul07]

@Crashino.com, You should remove the "No KYC" statement from the ANN thread title. I will leave a neutral feedback on your trust page if you don't make the correction.

The fact that they asked above user to complete KYC verification makes me worry to take their future promotion or just to play normally.
Aside from the KYC related issue which is against their own marketing words, I would like to suggest crashino to have faster withdrawal process as well.
My last withdrawal was less than $100 but it took hours to process, having manual withdrawal is not a bad thing as verification might be needed for several cases but having an instant withdrawal will be a better thing especially for small withdrawal amount.

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[EthMcEthPants]

Quick update - received withdrawal now, thanks Crashino and thanks to those who commented!

[LUCKMCFLY]

I don't know what I was thinking after seeing this reply I was curious to open my email and apparently the offer was also sent to me.
but I feel challenged to try playing on Sweet Bonanza and make a $50 deposit in my account.
in the end I also lost and could not meet these requirements.
maybe I look ridiculous because after seeing your reply several times it is very difficult to fulfill these requirements but instead I feel challenged to try it and end up losing. this is all because at the moment I like to gamble on Slots and I'm always looking for a rather popular casino for me to try out the Slots games there to get a better experience.

Well, I understand you, I think any of us would be tempted to achieve something like that, honestly I would have used those 50usd as well as you, but it's not all bad, it's best to try, no matter what you lost, the good thing is that you tried , if you had won it would have been the best, but sometimes you win, sometimes you lose, that's what it's all about, when you take a risk that has its credit, it's also very good that you shared it because it encourages another player to try it too, everything in life it is a risk, everything is summed up to lose or win, that's what it's all about.

losing a few dollars is fine, at least I can gain experience from each of my bets at a few different casinos.

for me winning is just a bonus and losing is a lesson. because at first gambling was just for the sake of having a little fun with the luxury of sacrificing a few bucks to entertain myself. I also understand that betting will have bad days and lucky days, but if we always gamble with a calm heart and think of it as having fun, luck will come soon.

Of course yes, for me losing in a casino is a great lesson, of course, when I lose I always look for the reason, to learn more, when it comes to a game that is relatively mere luck like slots, well I don't start looking for reasons, I just know that they are in the probability, but when it comes to a game like poker, black jack, they are games that have a lot of theory, strategies and of course there is the random part, but it is something that can be taken advantage of and to take a lot of advantage when it is known why they were lost or why they were won.

[Mahdirakib]

but I'm seeing " no KYC " look at the thread title, you will see that nothing has changed, they should have removed this a long time ago

You will still see the "No KYC" in the replies subject section if anyone quotes the old posts. Although we can remove it from the subject while making our replies. New fresh posts won't have the "No KYC" subject.

The fact that they asked above user to complete KYC verification makes me worry to take their future promotion or just to play normally.
Aside from the KYC related issue which is against their own marketing words, I would like to suggest crashino to have faster withdrawal process as well.

Crashino was never a KYC verification free casino. They had KYC related terms since the creation of their casino. You should avoid the free spins promotions if you are concerned about the KYC verification.
Manual withdrawal processing system is acceptable if it takes 10-30 minutes to complete the withdrawal always. But several hours delay is a painful situation for the gamblers.

[Crashino.com]

I don't know what I was thinking after seeing this reply I was curious to open my email and apparently the offer was also sent to me.
but I feel challenged to try playing on Sweet Bonanza and make a $50 deposit in my account.
in the end I also lost and could not meet these requirements.
maybe I look ridiculous because after seeing your reply several times it is very difficult to fulfill these requirements but instead I feel challenged to try it and end up losing. this is all because at the moment I like to gamble on Slots and I'm always looking for a rather popular casino for me to try out the Slots games there to get a better experience.

Well, I understand you, I think any of us would be tempted to achieve something like that, honestly I would have used those 50usd as well as you, but it's not all bad, it's best to try, no matter what you lost, the good thing is that you tried , if you had won it would have been the best, but sometimes you win, sometimes you lose, that's what it's all about, when you take a risk that has its credit, it's also very good that you shared it because it encourages another player to try it too, everything in life it is a risk, everything is summed up to lose or win, that's what it's all about.

losing a few dollars is fine, at least I can gain experience from each of my bets at a few different casinos.

for me winning is just a bonus and losing is a lesson. because at first gambling was just for the sake of having a little fun with the luxury of sacrificing a few bucks to entertain myself. I also understand that betting will have bad days and lucky days, but if we always gamble with a calm heart and think of it as having fun, luck will come soon.

I agree with you on some things, gambling although we have to see it as fun and not as a source of income, there are people who are high level players, these are professional players who look at gambling as a source of earning money, they are very careful when it comes to bankroll management and betting, they are very disciplined people and do not look at losses as something to gain experience, they look at losses as a defeat in which they should not commit the same, of course because we see a very large number of people losing money we started and with reason we do not advise people to look at casinos as a source of income, which is good advice

the number of people who get addicted to gambling is certainly not a small number, although I haven't seen statistics about it constantly, but my point is that the few people who manage to make profits as gamblers, manage to profit a lot and then become retire from gambling and start doing other businesses, obviously they do that because they know that there will come a time when they lose a lot, so it's better to leave while they already win a lot

It is good that they have updated the main post and removed the "No KYC" part from there.
Thank you @OP for removing the misleading information from the title.

Yes, I agree. It's a relief to see that they have finally removed the misleading and potentially harmful "no KYC" claim from the title of this thread, even though it took them a month to do so. Well, I guess it's better late than never.

 

but I'm seeing " no KYC " look at the thread title, you will see that nothing has changed, they should have removed this a long time ago, it looks like they don't give much importance to certain details of their ANN Thread and in the business world these types of mistakes or neglect or not listening cause very big damage to the reputation and performance of the business

Hello everyone, and thanks for raising these topics in our thread! KYC checks as you are aware are an usual requirement for online casinos to protect the players as well as the casino itslef and as until recently we didn't have a KYC policy or asked for KYC checks, however it can happen that sometimes we might be required to do so on certain suspicious activities and cases.

It is a highest priority for us that players have fun at Crashino and we want to ensure a safe and responsible gaming experience. Feel free to contact us directly in such cases as we offer different ways to help.

In case you have any more questions on these topics or any other feel free to contact us through support@crashino.com and we will gladly answer all your questions!

[FatFork]

Hello everyone, and thanks for raising these topics in our thread! KYC checks as you are aware are an usual requirement for online casinos to protect the players as well as the casino itslef and as until recently we didn't have a KYC policy or asked for KYC checks, however it can happen that sometimes we might be required to do so on certain suspicious activities and cases.

Thank you for addressing these questions, but I find it concerning that you are so lightly making such inaccurate (false) statements. Can you please clarify what you meant by saying "until recently we didn't have a KYC policy or asked for KYC checks"?

It's clear that you did have a KYC policy from the beginning, as several forum members have pointed out the false "No KYC" claim in the title of this topic. For example, joeperry asked you about your KYC policy the day you posted this announcement, which you can read here.

It is our priority for us that players have fun at Crashino and we want to ensure a safe and responsible gaming experience.

My suggestion would be to prioritize honesty and fairness with your players as the most important aspect. Although your start may have been rocky, it's not too late to make things right.

[efialtis]

I don't know what I was thinking after seeing this reply I was curious to open my email and apparently the offer was also sent to me.
but I feel challenged to try playing on Sweet Bonanza and make a $50 deposit in my account.
in the end I also lost and could not meet these requirements.
maybe I look ridiculous because after seeing your reply several times it is very difficult to fulfill these requirements but instead I feel challenged to try it and end up losing. this is all because at the moment I like to gamble on Slots and I'm always looking for a rather popular casino for me to try out the Slots games there to get a better experience.

Well, I understand you, I think any of us would be tempted to achieve something like that, honestly I would have used those 50usd as well as you, but it's not all bad, it's best to try, no matter what you lost, the good thing is that you tried , if you had won it would have been the best, but sometimes you win, sometimes you lose, that's what it's all about, when you take a risk that has its credit, it's also very good that you shared it because it encourages another player to try it too, everything in life it is a risk, everything is summed up to lose or win, that's what it's all about.

losing a few dollars is fine, at least I can gain experience from each of my bets at a few different casinos.

for me winning is just a bonus and losing is a lesson. because at first gambling was just for the sake of having a little fun with the luxury of sacrificing a few bucks to entertain myself. I also understand that betting will have bad days and lucky days, but if we always gamble with a calm heart and think of it as having fun, luck will come soon.

I agree with you on some things, gambling although we have to see it as fun and not as a source of income, there are people who are high level players, these are professional players who look at gambling as a source of earning money, they are very careful when it comes to bankroll management and betting, they are very disciplined people and do not look at losses as something to gain experience, they look at losses as a defeat in which they should not commit the same, of course because we see a very large number of people losing money we started and with reason we do not advise people to look at casinos as a source of income, which is good advice

the number of people who get addicted to gambling is certainly not a small number, although I haven't seen statistics about it constantly, but my point is that the few people who manage to make profits as gamblers, manage to profit a lot and then become retire from gambling and start doing other businesses, obviously they do that because they know that there will come a time when they lose a lot, so it's better to leave while they already win a lot

It is good that they have updated the main post and removed the "No KYC" part from there.
Thank you @OP for removing the misleading information from the title.

Yes, I agree. It's a relief to see that they have finally removed the misleading and potentially harmful "no KYC" claim from the title of this thread, even though it took them a month to do so. Well, I guess it's better late than never.

 

but I'm seeing " no KYC " look at the thread title, you will see that nothing has changed, they should have removed this a long time ago, it looks like they don't give much importance to certain details of their ANN Thread and in the business world these types of mistakes or neglect or not listening cause very big damage to the reputation and performance of the business

Hello everyone, and thanks for raising these topics in our thread! KYC checks as you are aware are an usual requirement for online casinos to protect the players as well as the casino itslef and as until recently we didn't have a KYC policy or asked for KYC checks, however it can happen that sometimes we might be required to do so on certain suspicious activities and cases.

It is our priority for us that players have fun at Crashino and we want to ensure a safe and responsible gaming experience. Feel free to contact us directly in such cases as we offer different ways to help.

In case you have any more questions on these topics or any other feel free to contact us through support@crashino.com and we will gladly answer all your questions!

95% of all crypto casinos, even the ones that usually do not ask for KYC, reserve the right - therefore, in my eyes, as long as you don`t require it in general, no biggie. Not a fan of not disclosing this earlier though and then... yeah, many online casinos enforce it but these casinos have a license, even when we are talking about a s*** Curacao license. Crashino still doesn`t have a license, which means it is 100% unregulated... The argumentation lacks...

No hard feelings, you know I (WE) from BTCGOSU like your site and so do a lot of our users - just some "advice" if you wanna call it so.

[len01]

95% of all crypto casinos, even the ones that usually do not ask for KYC, reserve the right - therefore, in my eyes, as long as you don`t require it in general, no biggie. Not a fan of not disclosing this earlier though and then... yeah, many online casinos enforce it but these casinos have a license, even when we are talking about a s*** Curacao license. Crashino still doesn`t have a license, which means it is 100% unregulated... The argumentation lacks...

No hard feelings, you know I (WE) from BTCGOSU like your site and so do a lot of our users - just some "advice" if you wanna call it so.

few people can understand this condition when Crashino finally asked his customers for KYC when it was really needed. it's something normal as long as if related issues require KYC are properly resolved.
almost all the casinos licensed by them will also eventually ask each customer for KYC under certain conditions and the casino has the right to do this.

but for unlicensed casinos when asking their customers for KYC, there will usually be someone who disagrees with the regulation.

[LUCKMCFLY]

In my case, when they give bonuses and with almost impossible conditions, I don't take them, because for me it's a sure loss, I prefer to make my deposit and if I win with that deposit, I withdraw it freely without much difficulty.

It is your right and also of all players to take the bonus or not, because every player has a different ability to afford the loss, there are players who have no problem with whatever loss they will get so when they decide to take the bonus it's just an addition to be able to play more long and maybe if he's lucky can actually get more and there shouldn't be any players who feel forced into all the rules because that's all stated in every term and condition.

That's right, friends, the decisions of every gambler will definitely be different, of course there are those who don't think about losses when chasing bonuses and there are also those who don't want to experience losses just to get bonuses.
The abilities of every gambler cannot be equated because in this gambling industry there are small gamblers to rich gamblers. For those who have wealth, it may not be a problem to lose some money to meet the requirements for a bonus, but for us, small gamblers will think twice when it comes to spending money. for bonuses.
We would prefer to use the money we have according to our ability to play or bet normally rather than having to use it to meet bonus requirements.
After all, the bonus requirements with the number of bets are also not necessarily commensurate with the money we spend.

Yes, in other threads I have said that casinos always devise new promotions that we like, it makes us see that we have a chance to win, and sometimes we take them, but we must be clear about something, if we take it and lose we should not have feelings of rage or something similar, because we would be damaging the moment, in a casino when you enter you must keep in mind that what we have for sure is that money that we are not willing to lose, that is the money that should never be touched, while the money that we have willing to take to the casino and the one that if you are willing to lose, there should be no regrets later but leave happy because we had fun.

[Blizzer3]

but I'm seeing " no KYC " look at the thread title, you will see that nothing has changed, they should have removed this a long time ago

You will still see the "No KYC" in the replies subject section if anyone quotes the old posts. Although we can remove it from the subject while making our replies. New fresh posts won't have the "No KYC" subject.

The fact that they asked above user to complete KYC verification makes me worry to take their future promotion or just to play normally.
Aside from the KYC related issue which is against their own marketing words, I would like to suggest crashino to have faster withdrawal process as well.

Crashino was never a KYC verification free casino. They had KYC related terms since the creation of their casino. You should avoid the free spins promotions if you are concerned about the KYC verification.
Manual withdrawal processing system is acceptable if it takes 10-30 minutes to complete the withdrawal always. But several hours delay is a painful situation for the gamblers.

100% agree with you.
made a withdraw request yesterday and its been over 24h now and still not approved or anything...
And the support isnt even replying today...
And the amount was only 50 USD.

[panjul07]

made a withdraw request yesterday and its been over 24h now and still not approved or anything...
And the support isnt even replying today...
And the amount was only 50 USD.

Is this your first time withdrawal in crashino? If I can remember correctly, my first withdrawal was processed within few hours only.
I checked the live support few seconds before I started to write this post, it shows that they are out of business hours now.
Not quite sure when is their business hours but maybe you can try to reach them with alternative ways such as telegram or twitter.
They made a tweet 3 hours ago so I think you will have better chance to get a reply from them through twitter.

[acroman08]

100% agree with you.
made a withdraw request yesterday and its been over 24h now and still not approved or anything...
And the support isnt even replying today...
And the amount was only 50 USD.

I saw this rule on their general terms and conditions(quoted below). it could be the possible reason why your withdrawal request is delayed.

9.9. Usually we process withdrawal requests within 24 hours. In rare cases we might need to investigate or perform additional checks on certain game rounds due to security reasons, processing times may increase up to 72 hours.

And the support isnt even replying today...

this is one of the things gambling sites do that I hate. A lot of them fail to properly communicate with their gamblers that are experiencing some issues with their gambling site.

[Fivestar4everMVP]

this is one of the things gambling sites do that I hate. A lot of them fail to properly communicate with their gamblers that are experiencing some issues with their gambling site.

Not just you, I believe every user hates this with passion, and it's not an issue peculiar to gambling casinos alone, almost every company based on the internet have issue with customer service, and I think this is one of the reason why having a responsive customer care service have become one of the qualities of a good platform, and one some platform use as a means of marketing themselves.

On a normal day, a responsive customer care service is supposed to be a basic feature and a right to the customer, but unfortunately, online platforms have made it look like they are doing the customer a favor when they respond to issues fast.

[CryptSafe]

this is one of the things gambling sites do that I hate. A lot of them fail to properly communicate with their gamblers that are experiencing some issues with their gambling site.

Not just you, I believe every user hates this with passion, and it's not an issue peculiar to gambling casinos alone, almost every company based on the internet have issue with customer service, and I think this is one of the reason why having a responsive customer care service have become one of the qualities of a good platform, and one some platform use as a means of marketing themselves.

On a normal day, a responsive customer care service is supposed to be a basic feature and a right to the customer, but unfortunately, online platforms have made it look like they are doing the customer a favor when they respond to issues fast.

They fail  to understand that their customer care service can either make or mar their product or organisation. They do not take serious their customer activities as it pertains to their business growth but they forget that every rise in a business is determined by the way they respond to their customers complaints and making sure they communicate effectively  to resolving their issues but when you decide to joke with your customer line then be prepared for a doom because that is what you have signed up for taking that part.

[Learn Bitcoin]

100% agree with you.
made a withdraw request yesterday and its been over 24h now and still not approved or anything...
And the support isnt even replying today...
And the amount was only 50 USD.

This is not the first time someone saying their support is not answering. I have seen a similar complaint before against Crashino.com. I am not sure why you don't prioritize this as the most important thing for a casino. At first, Taking 24 Hours a withdrawal from a crypto casino is like a nightmare. People use crypto casinos because of the speed of the transaction. They are saying they take 24 hours. But when they take more than that and their support does not answer. Imagine how frustrating this could be. Moreover, I don't think all their live support agents are fluent in English. They take ages to reply. They answer each question every five minutes. Look like they translate what are you saying and then write their answer and translate it again.

[Mahdirakib]

made a withdraw request yesterday and its been over 24h now and still not approved or anything...
And the support isnt even replying today...

The live support is active now. You may send an email to payments@crashino.com for your withdrawal issue.

this is one of the things gambling sites do that I hate. A lot of them fail to properly communicate with their gamblers that are experiencing some issues with their gambling site.

Withdrawal delay and inactive support is the worst situation for a gambler. A few more users have complained about the withdrawal delays above. Crashino sends promotional message of free spins and deposit bonus on each week. I took some of those bonuses before, but I haven't tried any of those since last two months after hearing those complaints.

[slapper]

100% agree with you.
made a withdraw request yesterday and its been over 24h now and still not approved or anything...
And the support isnt even replying today...
And the amount was only 50 USD.

This is not the first time someone saying their support is not answering. I have seen a similar complaint before against Crashino.com. I am not sure why you don't prioritize this as the most important thing for a casino. At first, Taking 24 Hours a withdrawal from a crypto casino is like a nightmare. People use crypto casinos because of the speed of the transaction. They are saying they take 24 hours. But when they take more than that and their support does not answer. Imagine how frustrating this could be. Moreover, I don't think all their live support agents are fluent in English. They take ages to reply. They answer each question every five minutes. Look like they translate what are you saying and then write their answer and translate it again.

Yikes, mate! What a digital roller coaster ride you seem to be on! It's quite a pickle, that a platform championing the speed of cryptocurrency transactions is stuck in the slow lane. Frankly, it's as if they're missing the whole point of using crypto in the first place!

Crypto casinos have to recognize that their raison d'etre - speed and convenience - cannot be compromised. What's the use of quick betting if you're twiddling your thumbs during the withdrawal process?

Also, not having a competent customer service is just bad form. It's like serving a great dinner, but leaving the dishes for the guests to wash. Good support should be the backbone of any online platform, especially when it comes to financial transactions. Maybe Crashino.com is using Google Translate instead of hiring fluent English speakers - quite the plot twist, isn't it?

[Learn Bitcoin]

Withdrawal delay and inactive support is the worst situation for a gambler. A few more users have complained about the withdrawal delays above. Crashino sends promotional message of free spins and deposit bonus on each week. I took some of those bonuses before, but I haven't tried any of those since the last two months after hearing those complaints.

Don't dare to try. It seems they don't care about those complaints. Live support and transaction speed should be their priority. It's not like this happened once and they can give an excuse to ignore it. But no, this happens with a couple of users and they are complaining on BitcoinTalk. You never know how many of them don't know about BitcoinTalk and waiting for ages for their support reply and withdrawal. I played on their platform a long ago. My experience wasn't good at all. Even though they send a promo email every week. I don't bother to check their promo anymore. To be honest, their promotions are awesome. But, the overall experience is not good at all.

[CryptSafe]

100% agree with you.
made a withdraw request yesterday and its been over 24h now and still not approved or anything...
And the support isnt even replying today...
And the amount was only 50 USD.

This is not the first time someone saying their support is not answering. I have seen a similar complaint before against Crashino.com. I am not sure why you don't prioritize this as the most important thing for a casino. At first, Taking 24 Hours a withdrawal from a crypto casino is like a nightmare. People use crypto casinos because of the speed of the transaction. They are saying they take 24 hours. But when they take more than that and their support does not answer. Imagine how frustrating this could be. Moreover, I don't think all their live support agents are fluent in English. They take ages to reply. They answer each question every five minutes. Look like they translate what are you saying and then write their answer and translate it again.

Yikes, mate! What a digital roller coaster ride you seem to be on! It's quite a pickle, that a platform championing the speed of cryptocurrency transactions is stuck in the slow lane. Frankly, it's as if they're missing the whole point of using crypto in the first place!

Crypto casinos have to recognize that their raison d'etre - speed and convenience - cannot be compromised. What's the use of quick betting if you're twiddling your thumbs during the withdrawal process?

Also, not having a competent customer service is just bad form. It's like serving a great dinner, but leaving the dishes for the guests to wash. Good support should be the backbone of any online platform, especially when it comes to financial transactions. Maybe Crashino.com is using Google Translate instead of hiring fluent English speakers - quite the plot twist, isn't it?

Absolutely correct mate. Your ideology is really a good point but I wonder why they could jeopardize with their customer care service when they know fully well that it is an aspect of the casino that aids in building up the casino without much stress.
Every customer care has its role to play when it comes to customer relations, the way you attend to your customer determines if they would come back demanding or requesting for your services again. That is why it is good to have a competent person to handle such position so as to be lively when engaging with customers and not using of bots because if customers discovers that they are interacting with bots, they feel taken for granted and would be skeptical of such organization because there is every possibility that they might abscond with customers funds. And another issue with using bots is that there would hardly be any organic conversation between both parties and when it happens that money is involved, customers might likely pull out from such organization and term them a joke.

[Taskford]

Withdrawal delay and inactive support is the worst situation for a gambler. A few more users have complained about the withdrawal delays above. Crashino sends promotional message of free spins and deposit bonus on each week. I took some of those bonuses before, but I haven't tried any of those since the last two months after hearing those complaints.

Don't dare to try. It seems they don't care about those complaints. Live support and transaction speed should be their priority. It's not like this happened once and they can give an excuse to ignore it. But no, this happens with a couple of users and they are complaining on BitcoinTalk. You never know how many of them don't know about BitcoinTalk and waiting for ages for their support reply and withdrawal. I played on their platform a long ago. My experience wasn't good at all. Even though they send a promo email every week. I don't bother to check their promo anymore. To be honest, their promotions are awesome. But, the overall experience is not good at all.

To bad that issues has still floating up and it seems their representative doesn't care about their reputation since they just let those issue still exist then let those people complain about what they experience. I guess thus is already a red flag so maybe its best for other not even think about risking their money on risky platforms. If they will not answer all claims and questions by many thread speculators provably that people will threat them the same with 1xbit.