Bitcoin Forum

Hi everyone,
Just created this account to report Rollbit for banning my account and stealing my earnings because I WON TOO MUCH. They are accusing me of « market manipulation » on multi billion dollars assets LOL.
I wouldn’t recommend anyone to use this website, as if you win you get banned and your earnings stolen without any resort.
They won’t let me withdraw the rest of my earnings and even reset my game balance to 0 (had $2150+ excluding the withdrawals pending that they just refuse to process).
I was even asked to complete KYC and after completing it they just sent me the following :

https://ibb.co/8brvCPv
https://ibb.co/QHdZcTM
https://ibb.co/QM1V8Cy
https://ibb.co/NjMskDt


Tried to get my earnings unsuccessfully, so I came here to post and get visibility, maybe people will avoid using this scam that takes your money if you win too much
As can be seen on screenshots above « traders said i manipulated the market ». come on it’s a multi billion dollar crypto, you are just digusted from people winning.

Scammers Profile Link: https://bitcointalk.org/index.php?action=profile;u=3067300

Amount Scammed: around $18150

Payment Method: Earnings that can’t be withdrawan

Proof of Payment: https://ibb.co/NjMskDt

The Rollbit accusation is kinda vague, I also wonder how could a small player manipulate a billion dollar market.  I check the screenshot and the withdrawal doesn't even qualify to a 0.01% of the market.  I wonder why does Rollbit consider the winnings a manipulation?  It would be nice if Rollbit enlighten us about what they consider market manipulation so that many of us who are playing on Rollbit will be aware of it and if someone is doing it unintentionally can avoid doing such to suffer the same fate as the @OP's account.

@OP if you feel wronged you can create a scam accusation on this board: https://bitcointalk.org/index.php?board=83.0.  Just follow the format and provide proof that you are wronged.  

From my understanding they are claiming I manipulated the market in the favor of my trades (long or short) which is impossible for such small earnings on multi billion dollar assets with billions in volume LOL. They have no proof other than me winning too much basically, which pissed them off. Even made me complete KYC just to tell me I have no rights on the earnings ? Pure BS imo
I have posted as you told me, thank you.

I re-uploaded the images for us to see the whole conversation, this market manipulation is something new to me and I guess to many players here how is it possible, and how it really works have read a lot of cheating done by players but this one is new, I hope Rollbit can explain further on what they are accusing OP.
I understand that they cannot post everything to protect the platform's integrity or how their system to caught bad players but at least a hint as to how this manipulation works.

https://i.imgur.com/YMIq3J1.jpg
https://i.imgur.com/c5RVWMi.jpg
https://i.imgur.com/EyE3xC0.jpg
https://i.imgur.com/PZuaLD2.jpg

Thanks for posting the screenshots above.
Full chat with support, don’t see what is fishy here but you might enlighten me if i did something wrong, appreciated:

https://i.ibb.co/R780MmN/04-A14-E1-C-FB89-47-A4-9412-F0584-C1-AE94-B.jpg
https://i.ibb.co/y8JpRhp/75-F0-D1-F8-27-D2-41-C0-9942-3-DF2-F21-FD7-C2.jpg
https://i.ibb.co/KjXN0MS/49-BE1600-AEDF-482-A-813-E-CEB1-A0-CA138-D.jpg
https://i.ibb.co/vQXj9wZ/BDD0534-D-C510-4-DA8-9-E8-E-CCFD66-E5-BD5-D.jpg
https://i.ibb.co/wd8PBB1/364-EBBC7-3-DC3-46-D1-A8-AB-4-ACD26-AE4929.jpg
https://i.ibb.co/V377W1r/D5-DD3-A94-F417-40-A4-A5-A1-E59053-C12-AA8.jpg
https://i.ibb.co/BKGBmJM/4-E3-B281-E-CD80-48-B1-8-E6-E-94111-C80-FE95.jpg
https://i.ibb.co/yF0vwbn/F77-B64-CB-2446-4-EA1-AC6-C-5-B3-A8-BA5-C9-F8.jpg
https://i.ibb.co/R4FcZy5/C0-EA63-A8-0470-4-F9-B-82-E4-DACFA4597675.jpg
https://i.ibb.co/WxFSMNY/0-B37-C97-B-1-D62-44-FC-A2-F7-C2-EDE54-DA4-C0.jpg
https://i.ibb.co/4dS4LWk/1-D434-CD5-09-F2-44-E7-B484-5-C18101-F040-A.jpg
https://i.ibb.co/JqdqcXB/F1029638-705-C-4-ACF-90-EC-B57-F8235-E73-B.jpg

We have seen your version of this, but we are yet to see the verdict from Rollbit. Since Rollbit have a good reputation, I will be interested to know what Rollbit will say about this.

Today is Sunday and it's the New year holiday season, so let's give them a few more days before they can resolve your issue or come out with their point of view as to what went wrong.

I'd like to know what exactly is it that they consider in your recent activity that can only be possible via manipulation. also, as lionheart78 mentioned, how can one man manipulate a billion-dollar market? anyway, I suggest posting this on casino.guru too if you want more exposure, they might also be able to help you there too.

They might be unaware of this thread. I glanced upon this thread yesterday and intended to PM them and made them aware of this accusation, but their last activity --as per yesterday-- was back in November or so, and looking through their website, I can't find their TG. Discord seems too... bothersome for me.

Anyway, I checked again and they were online earlier today, I send them a PM.

I read the support agent's reply and it seems there is small misunderstanding here. The support agent didn't accuse OP of market manipulation, which would be a ridiculous accusation indeed since we are talking about a billion dollars assets. However, they accused him of "exploiting a vulnerability in the way our trading product operayed" (quoted from the screenshot posted above).

They do use the word manipulation twice. So that’s how I understood it. And other time say « exploiting a vulnerability », so which is it?

This is the latest update after posting here they suddenly want to review my case and have a video call (lol?) :
https://pasteboard.co/byaWjk3WufhF.jpg

Been waiting for more than 48hours though since the first message.

That is why this is interesting we don't know how it becomes manipulation, we all know exploiting a vulnerability and we have players guilty of that, but these are two different words with two different meanings so we have to hear their side because it's something new to our ears,

Since they are the ones who offered it better wait to have it scheduled, just be ready for what's to come, there could be some surprises coming.

What kind of surprises do you expect? Seems a bit scary lol

I wanted to say the same thing that khaled0111 already mentioned. You aren't being accused of manipulating the cryptocurrency market. The accusation is that you found a vulnerability in their trading feature (Crypto Futures) and used that to profit and make money. Judging by one of the messages, that is now allegedly fixed and can no longer be exploited.

But making such a claim with no supporting evidence isn't enough. It's a good thing that they are reviewing the case once again. I am guessing they are planning to ask you some questions and see your reactions live to determine whether or not you are lying or answering truthfully. I can't think why they would need to see you on video to determine whether or not you abused a vulnerability except for what I just said.

If there was in fact a vulnerability and you knew about it and misused it, they have the right to confiscate your winnings. I am not sure they can take your deposits though. However, if you made $21k in an illegal way, I believe they have the right to confiscate part of those losses. But like I said, that has to be proven.

If you don't receive a satisfactory answer from them here, get a trusted 3rd-party involved like Casino Guru or AskGamblers.

If you read the agent’s answer, he/she mentioned twice manipulation and twice vulnerability, so there is something misleading here. I can for sure say that I didn’t abuse any vulnerability or able to manipulate the market. Let’s see what the video call brings. Thanks for your reply

I'd guess the video call was to "double verify" OP's KYC documents. If OP --to put us into their shoes-- did found a vulnerability and exploited it, there's a chance they submitted fake KYC too as a failsafe and to hide their real identity. Agreeing to a video call would suggest OP is not scared because they're guilty and more than happy to cooperate.

Sorry Emmi but maybe it's you who need to read the full conversation again. Maybe you misinterpreted the agent's reply but it's clear that there was no intentional misleading here.
Exploiting vulnerabilities is a form of manipulation and this is what the agent was referring to by mentioning the word "manipulation" twice, not market manipulation.
Again, not saying that rollbit's allegations are true but just trying to clear the confusion.
Good luck with the video call!

You have a point bro but it's not every day we see word manipulation coming from casino support and the support also mentioned the word trader, two words that apply to trading activity, I'm used to reading exploiting the vulnerability, multiple accounts and other words related to cheating but not manipulation, or the support just picked the wrong words instead of manipulation it should have been exploiting a vulnerability, so it's better to wait for an update so we can stop speculating based on these words given.

It's possible. But if the player is suspected/found guilty of taking advantage of a vulnerability in their trading platform, it doesn't matter what the KYC data shows, they are not getting their money (winnings) back. But I agree that they might want to know if the player is who he says he is.

Most cryptocurrency casinos don't have crypto trading features on their site. Rollbit is different and has a Crypto Futures (https://rollbit.com/trading) type of game that simulates read trading. That's why the support was talking about trading manipulation etc.

I'm not playing on Rollbit and I guess some of the others here were surprised by OP's post about market manipulation, it could not be possible but checking the link you provided there really is so how come OP does not understand what the support is saying
when he is playing there, I guess everything now is on Rollbit's explanation if they want to show information that they can share I understand it's limited, will watch this thread, is this the first issue of Rollbit about trading manipulation.

https://i.imgur.com/D5PWHNT.png

I am still waiting for the « video call » which seems to never happen and I have asked the support to clarify what I am accused of doing exactly. Will revert back when I get an answer

This is still an open accusation and still an issue, it's on them not on you, and this will remain a reference to Rollbit having bad support.
I'm sure they are busy because Rollbit is not a new and small casino they have built their name here already and an accusation like this will have an impact, I'm sure they will reach out and will try to resolve this issue.

Thanks for posting this issue and giving us the opportunity to respond to it publicly.

As mentioned via support, our traders identified abnormal trading activity on your account. After further investigation they concluded your activity was nefarious and possible via exploiting a vulnerability in the way our trading product operated.

At this point, your account had already withdrawn $21,601.61. Not bad from a $100 deposit!

After forfeiting remaining funds from the abuse, we were initially happy to keep your account active.

To get the account back into good standing, we required OP to participate within a video call, this was being organised internally.

What OP has failed to mention is that on the 31st of December and 4th and 5th of January, they did the same. This time across 7 unique accounts.

The motive for using multiple accounts is an attempt to avoid detection, by not making their accounts stand out. It's a very common hallmark we see from abusive accounts.

Fortunately, we've invested significant resources into systems that identify when a user has multiple accounts on our platform. The system remains effective in scenarios where abusers try to mask the origin of their accounts. We found evidence of efforts to conceal the origin of accounts for this case.

Here's their account history:

Account #1 (created 27/12)
Deposits: $100
Withdrawals: $21,601

Account #2 (created 31/12)
Deposits: $1,998
Withdrawals: $6,492

Account #3 (created 04/01)
Deposits: $1,023
Withdrawals: $8,800

Account #4 (created 04/01)
Deposits: $1,091
Withdrawals: $10,249

Account #5 (created 04/01)
Deposits: $1,486
Withdrawals: $11,671

Account #6 (created 05/01)
Deposits: $1,242
Withdrawals: $9,957

Account #7 (created 05/01)
Deposits: $1,245
Withdrawals: $0

Account #8 (created 05/01)
Deposits: $1,291
Withdrawals: $0

Total deposits: $9,476
Total withdrawals: $68,770.61
Total profit: $59,294.61

Considering OP has always been up considerably due to this abuse, we find it quite absurd that they would suggest we should send out remaining funds that we confiscated for good reason.

Based on OSINT it seems apparent now that OP provided falsified KYC information for their first account that we were reviewing.

OP, as we mentioned via support most recently, please do not create further accounts on Rollbit as the same action will be applied.

That's too much profit already either you are in extreme luck or you really exploited a bug, and you can easily drain Rollbit if they let you continue to play on their platform

I know that it's not possible to divulge everything and I'm sure OP will temp you or challenge you to show proof but I don't see both parties backing on their claim, it's up now to on the appreciation of the community, but based on my observation it's possible to catch abusers based on pattern, behaviors, you can't never run a casino without a good method of tracing abusers

Finally you answer here mister Razer. For the sake of clarity on my side, here is yesterday’s chat with this agent. All he/she does is claim FALSE facts without giving any EVIDENCE.

https://i.ibb.co/VgMWyGh/05845-B61-4287-4-EB7-83-E7-EE258-D8-D6014.png (https://ibb.co/JvrRLTb)
https://i.ibb.co/wWpTtXT/036756-AA-C411-46-F6-A2-E5-8732-EA16-ABEE.jpg (https://ibb.co/DCwNdyN)
https://i.ibb.co/g9KDjZF/B1-EA5-D6-A-F2-A6-4217-8-FF5-D465-E1279328.jpg (https://ibb.co/MS0R2k5)
https://i.ibb.co/ggCxnJb/028335-C4-968-D-4-CC2-A229-B82-B314-D1-B37.jpg (https://ibb.co/MNLmX7y)
https://i.ibb.co/c6zyZf6/41-A8803-D-80-E1-4739-9-FC7-6-A80391-F6-C4-B.jpg (https://ibb.co/R3Lgsr3)
https://i.ibb.co/vB40JLx/09-B9-C0-EA-9515-4817-B2-CD-FFB28-AE93400.jpg (https://ibb.co/n0MxDQs)

1. « Based on OSINT it seems apparent now that OP provided falsified KYC information for their first account that we were reviewing. » : My KYC is real (why would I agree to the video call if not?), I do not accept you keep giving false claims here without any proof. How can you claim my KYC is fake when I am ready to do the video call anytime?

2. I only have one account, you just came up with this multiple accounts thing yesterday because you don’t even know what you are accusing me of.  As can be seen « in addition to the original reason which we were still looking into ».
You listed a bunch of accounts, only #1 is me and KYC’d, I do not have other accounts.

3. « As mentioned via support, our traders identified abnormal trading activity on your account. After further investigation they concluded your activity was nefarious and possible via exploiting a vulnerability in the way our trading product operated »  you keep saying that but where is the proof backing this? What is the vulnerability and why don’t you fix it if there is one? The only vulnerability here is me making money actually.
Why don’t you explain to us here what vulnerability is exploited?

4. « We were happy to keep your account open before this, we just needed the video call to confirm a few points about your account » : if you had evidence of my account exploiting a vulnerability or whatever you call it, why do you lie so openly saying this? Everything you say is not backed by any evidence and contradictory. None of your word can be trusted, you would say basically anything to make yourself look good.


All in all, you keep claiming facts without backing them. Maybe you would be more credible if you had any evidence of a vulnerability exploit (or is it manipulation?), oh wait no I had multiple accounts apparently? It took you 6 days to : offer me a video call to clarify things then come up with new reasons to still ban me and accuse me of falsifying my KYC. All while claiming that you would MAYBE unban me if we had the video call? To which I agreed to but yeah you just decided that my KYC is fake, as you decided I exploited a vulnerability that you can’t even proof.

I have reuploaded all the images OP posted so we can see the whole picture of the conversation, the whole scenario has become your words against his words because of the absence of clear evidence because Rollbit like all the other casino cannot just post their tracking system for future exploit by cheaters but at least Rollbit posted in this thread so we can get their side of the story.

https://i.imgur.com/26bG84O.png
https://i.imgur.com/qnDBhf4.jpg
https://i.imgur.com/t1g8k3w.jpg
https://i.imgur.com/GCNJeDZ.jpg
https://i.imgur.com/I7c0aCD.jpg
https://i.imgur.com/0DM5Omp.jpg