[BEWARE SCAM] Rollbit STOLE MY EARNINGS claiming market manipulation

[Emmi82]

Hi everyone,
Just created this account to report Rollbit for banning my account and stealing my earnings because I WON TOO MUCH. They are accusing me of « market manipulation » on multi billion dollars assets LOL.
I wouldn’t recommend anyone to use this website, as if you win you get banned and your earnings stolen without any resort.
They won’t let me withdraw the rest of my earnings and even reset my game balance to 0 (had $2150+ excluding the withdrawals pending that they just refuse to process).
I was even asked to complete KYC and after completing it they just sent me the following :

https://ibb.co/8brvCPv
https://ibb.co/QHdZcTM
https://ibb.co/QM1V8Cy
https://ibb.co/NjMskDt


Tried to get my earnings unsuccessfully, so I came here to post and get visibility, maybe people will avoid using this scam that takes your money if you win too much
As can be seen on screenshots above « traders said i manipulated the market ». come on it’s a multi billion dollar crypto, you are just digusted from people winning.

Scammers Profile Link: https://bitcointalk.org/index.php?action=profile;u=3067300

Amount Scammed: around $18150

Payment Method: Earnings that can’t be withdrawan

Proof of Payment: https://ibb.co/NjMskDt

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[lionheart78]

The Rollbit accusation is kinda vague, I also wonder how could a small player manipulate a billion dollar market.  I check the screenshot and the withdrawal doesn't even qualify to a 0.01% of the market.  I wonder why does Rollbit consider the winnings a manipulation?  It would be nice if Rollbit enlighten us about what they consider market manipulation so that many of us who are playing on Rollbit will be aware of it and if someone is doing it unintentionally can avoid doing such to suffer the same fate as the @OP's account.

@OP if you feel wronged you can create a scam accusation on this board: https://bitcointalk.org/index.php?board=83.0.  Just follow the format and provide proof that you are wronged.  

[Emmi82]

From my understanding they are claiming I manipulated the market in the favor of my trades (long or short) which is impossible for such small earnings on multi billion dollar assets with billions in volume LOL. They have no proof other than me winning too much basically, which pissed them off. Even made me complete KYC just to tell me I have no rights on the earnings ? Pure BS imo
I have posted as you told me, thank you.

[coin-investor]

I re-uploaded the images for us to see the whole conversation, this market manipulation is something new to me and I guess to many players here how is it possible, and how it really works have read a lot of cheating done by players but this one is new, I hope Rollbit can explain further on what they are accusing OP.
I understand that they cannot post everything to protect the platform's integrity or how their system to caught bad players but at least a hint as to how this manipulation works.

[Emmi82]

Thanks for posting the screenshots above.
Full chat with support, don’t see what is fishy here but you might enlighten me if i did something wrong, appreciated:

https://i.ibb.co/R780MmN/04-A14-E1-C-FB89-47-A4-9412-F0584-C1-AE94-B.jpg
https://i.ibb.co/y8JpRhp/75-F0-D1-F8-27-D2-41-C0-9942-3-DF2-F21-FD7-C2.jpg
https://i.ibb.co/KjXN0MS/49-BE1600-AEDF-482-A-813-E-CEB1-A0-CA138-D.jpg
https://i.ibb.co/vQXj9wZ/BDD0534-D-C510-4-DA8-9-E8-E-CCFD66-E5-BD5-D.jpg
https://i.ibb.co/wd8PBB1/364-EBBC7-3-DC3-46-D1-A8-AB-4-ACD26-AE4929.jpg
https://i.ibb.co/V377W1r/D5-DD3-A94-F417-40-A4-A5-A1-E59053-C12-AA8.jpg
https://i.ibb.co/BKGBmJM/4-E3-B281-E-CD80-48-B1-8-E6-E-94111-C80-FE95.jpg
https://i.ibb.co/yF0vwbn/F77-B64-CB-2446-4-EA1-AC6-C-5-B3-A8-BA5-C9-F8.jpg
https://i.ibb.co/R4FcZy5/C0-EA63-A8-0470-4-F9-B-82-E4-DACFA4597675.jpg
https://i.ibb.co/WxFSMNY/0-B37-C97-B-1-D62-44-FC-A2-F7-C2-EDE54-DA4-C0.jpg
https://i.ibb.co/4dS4LWk/1-D434-CD5-09-F2-44-E7-B484-5-C18101-F040-A.jpg
https://i.ibb.co/JqdqcXB/F1029638-705-C-4-ACF-90-EC-B57-F8235-E73-B.jpg

[virasog]

Thanks for posting the screenshots above.
Full chat with support, don’t see what is fishy here but you might enlighten me if i did something wrong, appreciated:

We have seen your version of this, but we are yet to see the verdict from Rollbit. Since Rollbit have a good reputation, I will be interested to know what Rollbit will say about this.

Today is Sunday and it's the New year holiday season, so let's give them a few more days before they can resolve your issue or come out with their point of view as to what went wrong.

[acroman08]

I'd like to know what exactly is it that they consider in your recent activity that can only be possible via manipulation. also, as lionheart78 mentioned, how can one man manipulate a billion-dollar market? anyway, I suggest posting this on casino.guru too if you want more exposure, they might also be able to help you there too.

[holydarkness]

[...]
Refusing to show any proof/detailed reason or allowing dispute request with help from neutral third party (sometimes is called Alternative Dispute Resolution/ADR) indeed is shady. Let's hope they'll respond to your accusation soon.

They might be unaware of this thread. I glanced upon this thread yesterday and intended to PM them and made them aware of this accusation, but their last activity --as per yesterday-- was back in November or so, and looking through their website, I can't find their TG. Discord seems too... bothersome for me.

Anyway, I checked again and they were online earlier today, I send them a PM.

[khaled0111]

As can be seen on screenshots above « traders said i manipulated the market ». come on it’s a multi billion dollar crypto, you are just digusted from people winning.

This accusation indeed is ridiculous since i checked their website and all of listed coin on "Crypto Futures" (with exception of Rollercoaster which i couldn't find on CoinGecko) have 0.1 billion 24 hour trading volume or more.

I read the support agent's reply and it seems there is small misunderstanding here. The support agent didn't accuse OP of market manipulation, which would be a ridiculous accusation indeed since we are talking about a billion dollars assets. However, they accused him of "exploiting a vulnerability in the way our trading product operayed" (quoted from the screenshot posted above).

[Emmi82]

They do use the word manipulation twice. So that’s how I understood it. And other time say « exploiting a vulnerability », so which is it?

This is the latest update after posting here they suddenly want to review my case and have a video call (lol?) :
https://pasteboard.co/byaWjk3WufhF.jpg

Been waiting for more than 48hours though since the first message.

[coin-investor]

They do use the word manipulation twice. So that’s how I understood it. And other time say « exploiting a vulnerability », so which is it?

That is why this is interesting we don't know how it becomes manipulation, we all know exploiting a vulnerability and we have players guilty of that, but these are two different words with two different meanings so we have to hear their side because it's something new to our ears,

This is the latest update after posting here they suddenly want to review my case and have a video call (lol?) :
https://pasteboard.co/byaWjk3WufhF.jpg

Been waiting for more than 48hours though since the first message.

Since they are the ones who offered it better wait to have it scheduled, just be ready for what's to come, there could be some surprises coming.

[Emmi82]

What kind of surprises do you expect? Seems a bit scary lol

[Pmalek]

I wanted to say the same thing that khaled0111 already mentioned. You aren't being accused of manipulating the cryptocurrency market. The accusation is that you found a vulnerability in their trading feature (Crypto Futures) and used that to profit and make money. Judging by one of the messages, that is now allegedly fixed and can no longer be exploited.

But making such a claim with no supporting evidence isn't enough. It's a good thing that they are reviewing the case once again. I am guessing they are planning to ask you some questions and see your reactions live to determine whether or not you are lying or answering truthfully. I can't think why they would need to see you on video to determine whether or not you abused a vulnerability except for what I just said.

If there was in fact a vulnerability and you knew about it and misused it, they have the right to confiscate your winnings. I am not sure they can take your deposits though. However, if you made $21k in an illegal way, I believe they have the right to confiscate part of those losses. But like I said, that has to be proven.

If you don't receive a satisfactory answer from them here, get a trusted 3rd-party involved like Casino Guru or AskGamblers.

[Emmi82]

I wanted to say the same thing that khaled0111 already mentioned. You aren't being accused of manipulating the cryptocurrency market. The accusation is that you found a vulnerability in their trading feature (Crypto Futures) and used that to profit and make money. Judging by one of the messages, that is now allegedly fixed and can no longer be exploited.

But making such a claim with no supporting evidence isn't enough. It's a good thing that they are reviewing the case once again. I am guessing they are planning to ask you some questions and see your reactions live to determine whether or not you are lying or answering truthfully. I can't think why they would need to see you on video to determine whether or not you abused a vulnerability except for what I just said.

If there was in fact a vulnerability and you knew about it and misused it, they have the right to confiscate your winnings. I am not sure they can take your deposits though. However, if you made $21k in an illegal way, I believe they have the right to confiscate part of those losses. But like I said, that has to be proven.

If you don't receive a satisfactory answer from them here, get a trusted 3rd-party involved like Casino Guru or AskGamblers.

If you read the agent’s answer, he/she mentioned twice manipulation and twice vulnerability, so there is something misleading here. I can for sure say that I didn’t abuse any vulnerability or able to manipulate the market. Let’s see what the video call brings. Thanks for your reply

[holydarkness]

[...]

But making such a claim with no supporting evidence isn't enough. It's a good thing that they are reviewing the case once again. I am guessing they are planning to ask you some questions and see your reactions live to determine whether or not you are lying or answering truthfully. I can't think why they would need to see you on video to determine whether or not you abused a vulnerability except for what I just said.

[...]

I'd guess the video call was to "double verify" OP's KYC documents. If OP --to put us into their shoes-- did found a vulnerability and exploited it, there's a chance they submitted fake KYC too as a failsafe and to hide their real identity. Agreeing to a video call would suggest OP is not scared because they're guilty and more than happy to cooperate.

[khaled0111]

If you read the agent’s answer, he/she mentioned twice manipulation and twice vulnerability, so there is something misleading here. I can for sure say that I didn’t abuse any vulnerability or able to manipulate the market. Let’s see what the video call brings. Thanks for your reply

Sorry Emmi but maybe it's you who need to read the full conversation again. Maybe you misinterpreted the agent's reply but it's clear that there was no intentional misleading here.
Exploiting vulnerabilities is a form of manipulation and this is what the agent was referring to by mentioning the word "manipulation" twice, not market manipulation.
Again, not saying that rollbit's allegations are true but just trying to clear the confusion.
Good luck with the video call!

[aioc]

If you read the agent’s answer, he/she mentioned twice manipulation and twice vulnerability, so there is something misleading here. I can for sure say that I didn’t abuse any vulnerability or able to manipulate the market. Let’s see what the video call brings. Thanks for your reply

Sorry Emmi but maybe it's you who need to read the full conversation again. Maybe you misinterpreted the agent's reply but it's clear that there was no intentional misleading here.
Exploiting vulnerabilities is a form of manipulation and this is what the agent was referring to by mentioning the word "manipulation" twice, not market manipulation.
Again, not saying that rollbit's allegations are true but just trying to clear the confusion.
Good luck with the video call!

You have a point bro but it's not every day we see word manipulation coming from casino support and the support also mentioned the word trader, two words that apply to trading activity, I'm used to reading exploiting the vulnerability, multiple accounts and other words related to cheating but not manipulation, or the support just picked the wrong words instead of manipulation it should have been exploiting a vulnerability, so it's better to wait for an update so we can stop speculating based on these words given.

[Pmalek]

I'd guess the video call was to "double verify" OP's KYC documents. If OP --to put us into their shoes-- did found a vulnerability and exploited it, there's a chance they submitted fake KYC too as a failsafe and to hide their real identity.

It's possible. But if the player is suspected/found guilty of taking advantage of a vulnerability in their trading platform, it doesn't matter what the KYC data shows, they are not getting their money (winnings) back. But I agree that they might want to know if the player is who he says he is.

You have a point bro but it's not every day we see word manipulation coming from casino support and the support also mentioned the word trader, two words that apply to trading activity.

Most cryptocurrency casinos don't have crypto trading features on their site. Rollbit is different and has a Crypto Futures type of game that simulates read trading. That's why the support was talking about trading manipulation etc.

[robelneo]

Most cryptocurrency casinos don't have crypto trading features on their site. Rollbit is different and has a Crypto Futures type of game that simulates read trading. That's why the support was talking about trading manipulation etc.

I'm not playing on Rollbit and I guess some of the others here were surprised by OP's post about market manipulation, it could not be possible but checking the link you provided there really is so how come OP does not understand what the support is saying
when he is playing there, I guess everything now is on Rollbit's explanation if they want to show information that they can share I understand it's limited, will watch this thread, is this the first issue of Rollbit about trading manipulation.

[Emmi82]

I am still waiting for the « video call » which seems to never happen and I have asked the support to clarify what I am accused of doing exactly. Will revert back when I get an answer