Bitcoin Forum

We are very excited to announce the official launch of http://MoonClub.com! We offer the highest rewards to our users - a 6% Rakeback and multi-tier referral program with  commission rates of 15% and higher. In addition, it offers multiple languages, high security, user anonymity and more!  Get ready to immerse yourself in over 1000 slots and live games from the most elite providers on the market!

Join our Telegram Mini-App today, and experience the future of crypto betting! https://t.me/moonclubcombot

Welcome to the forums

I see you have a great site that provides house edge games, slot machines, and table games. I'm sure you'll also add a sportsbook in the future. Maybe you need to create a thread with images to make your ANN easier to understand and make members more interested to visiting your site. You can purchase Cooper members to be able to display images

You can also advertise your services on forums with signature campaigns, review campaigns or contests to attract users to play on your site. Once again I say welcome and glad to see you here

I’m not sure why you made your Ann thread self-moderated, but it will make a lot of people hold back their comments because they feel if they should point out anything about your casino that you don’t like you can just delete it. And also most also some scam services have also used it to delete accusation of users but I do hope something like that won’t happen cause if you start deleting post it won’t do you any good just your reputation will go down the drain quickly.


Alright, I went through your TnC and I found out that before a user can start using your site or withdraw from it they’ll have to go through kyc verification – and here in the forum you mentioned that you provide “user anonymity” so I’m not sure how providing anonymity and still requesting kyc verification correlates.

https://talkimg.com/images/2024/01/22/kSiBJ.jpeg

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With that being said, I will also like to piont out to you that your thread is currently looking like an amateur thread – you should look for a professional Ann designer [which you can find in service board] to design an announcement thread for you [including image, things that you offer etc].

The first thing that users see when they come to your thread is – how well is the Ann designed? If it’s poorly designed that the same was they’ll look at your site – so look for someone who can help you improve your thread.

Hey man! First of all, thanks for your comments, we value any feedback we can get!

About the user anonymity - we strongly believe that any crypto IGaming platform should comply to the KYC and AML regulations, so, of course, we have a kYC check in place, and we believe it would be very irresponsible to not integrate it. However, users' personal data is stored safely, and isn't disclosed to any third-parties, which lets users keep their anonymity from other players, or any other companies. Crypto payments also lets users to keep their financial anonymity - without banks, or payment processors, knowing anything.

Regarding the "amateur-looking thread" - the thread was launched 3 hours ago, and right now we're working on making it more eye-pleasing. If you have any recommendations - we're excited to hear them.

About the self-moderated thread: we want to keep a close eye on the thread, and manage it ourselves. However, we can promise you that we'll never delete any criticism, except for spam and promotional messages

Is the 6% rakeback is the based rackback or this the standard for all the VIP tiers  because this kind percentage is not that high compared to other casino offer that makes the highest reward a little bit understatement.

I play on a casino with 10% rakeback with a chance to increase up to 20% depending on the VIP level. Blackjack.fun offers 70% rakeback everyday for an hour without any wagering requirements. I’m just saying that you will need to increase that percentage in able to compete with top tier casino here because competition is very tough when it comes to rakeback percentage here even on referral commission percentage.

welcome to the forum

your site looks amazing from the nice design, I haven't found many reviews about your casino, and that makes me ask is it mandatory to provide KYC in your casino for withdrawals?
and it would also be better if your ANN was designed too and the title was attractive and would increase people's intention to visit your casino site

Hey! Thanks a lot for your comment, we value all recommendations left. If you want to chat a bit more, DM me on Telegram (@Surer325) - we'll be grateful for any recommendations!

WELCOME

I just sent you a PM I hope you enjoy seeing it, because I see your thread is very simple, I will help you to design & also I can work as a signature manager if you want to run a signature campaign on the forum, I'm waiting for your reply.

and I also just registered in the moonclub I'm just watching for now before doing more action

You can still do that even if your thread is not moderated, an unmoderated thread is the easiest way to gain followers and support because people will not suspect that you have a hidden agenda, if you did your research you can check that the threads with the most support and good interaction are unmoderated, unmoderated threads can be considered a real community based and friendly casino.
So my unsolicited advice make your casino a community-based casino, get a copper account, design your thread, and be responsive, and you can start by having an unmoderated thread.

hi! no, we don't have a mandatory KYC. The only mandatory verification is email addresses.

Thank you for answering my question, I have one more question, is the Moonclub site generally open throughout the world? I didn't find any prohibited countries, I wanted to register and was afraid that my country was on the moonclub backlist, sorry it was a bit of a hassle but I looked for it on the site but couldn't find an answer

Welcome to this Bitcoin community moonclub.com

Just accessed the website and I have found out very intriguing features although the site is strictly on casino games, slots and no sportsbet which am really not a fan of, but I do like the way the site design is pretty simple and
the easy registration pattern too.

OP, you should buy a corper membership, so that you can post pictures of the games in your casino on this thread, This will make it easy for people to see what you gat, and it will also show show some quality in your presentation, as it is not everyone that might click on the link which you provided. Just like some posters said above, sportbet is my favorite, and you guys should think of including to in your casino so that, you will have more customers using your casino. This is the biggest crypto community and you are in the right place to advertise your casino, you should try to create a good reputation as time foes on.

Welcome mate, I visited the site and it looks exciting, but then I will like to suggest two things for you to improve your ANN thread and presence here in the forum and those things are.

1: try to get a copper members rank status so that you can elevate your current rank to the higher one , were you can easily post images and other contents that are restricted to your current rank.

2: why do you need a self moderated thread when you can easily have a controlled ANN thread all you need is to be active and answering all necessary questions and putting claim's to rest.

welcome to the forum, your casino has a different design than the usual casinos, I'm talking about the color of your casino, which are not very flashy colors as is often the case in many casinos, but I think your casino is beautiful. I took the time to read your TOS and I also think it is a very fair TOS, mainly because KYC is already common in many casinos. So I also noticed that when you search on Google about your casino, you can only find your casino on the news sites, you probably paid for advertising on the news sites, but in my opinion you could list your casino on trustpiloto, on the casino. sure, on askgambler because it would give your casino greater exposure

and also people who use your casino will be able to post their opinion about your casino on casino review sites, I don't know if these sites like casino.guro and trustpilot charge a lot of money for casino listings. but they are popular casino review sites and for new casinos, they can be very useful. Well, as you created an ad on this forum, I believe you must have already researched more ways to promote your casino on this forum, things like signature campaigns, running contests, offering bonuses and gifts. These are things that attract players. I wish your casino much success

6% rakeback rate is the average one, not the highest one. I can see that you are offering daily, weekly and monthly bonus too. Looks like those are 5% of the house edge. But the daily bonus is getting priority above all other bonuses. It will be the sum of a big part of the weekly, monthly and rakeback. Currently USDT is the only coin there to play on your casino. This ANN thread will be moved to altcoins board if you don't add Bitcoin deposit and withdrawal method.

BTW, why have you copied the Privacy Policy, Self-exclusion Policy, Wager Requirement clauses from Stake.com?

No need to clarify the point that you need to get yourself a copper membership account so that you can post pictures because I can deduce from the replies that alot of users here have already highlighted on that and I would like to point out to the fact your website is actually limited, I thought it was like a full casino sight with other features like sportsbet too but although I really like the fact the interface of the website is smooth and run fast and also the registration doesn't give one stress although am skeptical on depositing as I would like to go through the TOS to see if any funny restrictions are out in place.

https://talkimg.com/images/2024/01/22/kn7IW.png

Internal Server Error!  I am not sure why I got this message, but I have been getting this message since you opened this thread. Is it because of my location? Looks like others can access your site, but it's not available for all! I am confused, usually, it's different, I can either access the site or not, but this time it shows some error...

Welcome to the forums.

Moonclub requires each user's personal information to be collected for the purpose of carrying out KYC verification.
It's not about offering the highest rewards, but about the terms and conditions. When registering for the first time, does Moonclub immediately ask the user to complete KYC or when registering an account the user does not need to complete KYC and the user simply fills in personal information as stated in Moonclub's Privacy Policy.

Welcome into this forum MoonClubCom!

First. self moderated threads arent appealing for a newly launched casino which it could bring out that kind of hesitance and doubts yet any comments could be removed or deleted on which it is
important on having that transparency.

Second, to have a good ANN thread then it would be better that you should make it fancy at least. Purchase some copper membership
https://bitcointalk.org/index.php?topic=2385104.msg24371150#msg24371150

Third, Site design isnt that bad but a little bit familiar.  ;D

Good luck!

I'll try now, the latest launch I have been present for was XFUNbet one, after having an amazing experience on Dplay earlier on, and I gotta say, I enjoyed it a lot!! Wish the best of luck to you lads as well, and may your platform be everything you wanted it to be, except a scam, in that case, I hope you get caught lol

You are welcome. The website is somehow heavy unloading from mobile phone. And the design on the home page is not well design the features are not well organized and even the background color is not suitable to the site. And also you have to work on the Announcement (ANN) thread so that it looks nice for people to see. Then another thing is that you have to be sincere with dealing with the gamblers because the gamblers have more power then any other person here and beyond. Because since they are playing game there they would come back and tell the people in the forum about their experience in the site. And no other person can tell that. Therefore be fair with them with your KYC rules.

I believe this is an announcement and introduction thread for this casino, yes then you need to make it look marketable and also create a form of transparency from your end by creating a thread that's not self-moderate.
In the meantime, I like your website's UI/UX but there's one thing I want to be sure about casino mode of payment. Do you only accept USDT as payment?

I have tried to log in using VPN and apparently certain countries are restricted, I think you should mention that here, that is, if we want to read "neon notice" there is the site it promotes.

Everything is always in the TOC, but if there is one thing a Casino can do, it is to show its "Cards," I mean its terms and conditions, which by the way apparently are a copy&paste.
 (https://bitcointalk.org/index.php?topic=5482510.msg63541755#msg63541755)
KYC is always "maybe" what it means in reality for casinos: know your customer, but AML is yes, information that goes into the hands of third parties. I think if we were in a Live Support Chat, those are the kind of responses you know you're going to get, but in a forum for a casino that shows "new _ Casino," at least in the forum, we want that real approach, Person. v. Person, without "layers."

Welcome to Gambling/BTT board

I got on a country IP that is typically banned in casinos because of regulations and it went like this:

https://www.talkimg.com/images/2024/01/22/kCQt9.png

so maybe your error wasn't because of a country restriction?


You must have missed this:


The other stuff on privacy policy must be when an account has been flagged by their kyc/aml policies.

Welcome to the forum mate. According to me, then announcement post lacks many information. At first I thought that you guys are casino review site that works on commissions and promotions, then I saw that nope, you are gambling site. I mean it’s hard to read posts full of texts, so if possible please replace these with animated images. Moreover if you don’t mind can you share the KYC policies in the casino? Will leave a detailed review after checking the site.

I get the same error like Potato chips. New casinos pop up but I don’t really know how this casino will stand out. The promotional talk about rakeback and having 1000s of casinogames is pretty standard and what a lot of casinos offer. Anyways, good luck and welcome to the forum.

Welcome to the forum,

I visited the site and I have to say the design of the icons for the original games are done very proffesional.

You guys are still in the early stages, but you are starting very well.

I hope you guys can bring in more original games and not simply a copy of other well known games (PvP gaming)

The thing about the KYC verification is standard for most casinos, so do not be too bothered about that. A lot of casinos promise 100% anonymity, but it's just a marketing trick to hook people.

Welcome to the forum!!! There is alot of competition out there in the casino space, so swing for the fences when it comes to marketing and promotions. The sky is the limit, good luck!!!

Make sure you buy a copper membership from the forum admins so you can make a proper announcement.

Welcome to the forum

The more casinos that implement crypto, the better, the more people will know about crypto and indirectly casinos contribute to the bitcoin and cryptocurrency ecosystem. Hopefully your business can run according to the targets you have

As many other members have pointed out, perhaps you need to create an ANN thread that is more informative and concisely reflects your site. I visited your site and it looks great, if you added more house edge games and added a sportsbook then it would be perfect.

By the way, do you have any special promotions for Bitcointalk members? maybe a promocode or freebet, if you have it then I would like to try playing there. Lol ;D

Hi! Thanks a lot for your comment, we'll definitely think about it! Currently, the base 6% rakeback can be further improved with more wagering

I like the interaction always online they address issues or questions but like all the others here I also recommend that you get yourself a Copper account and a well-designed announcement I like to see you are competitive, we love to see competitive casinos, there's always a place for a new player in this industry, of course, you need a campaign like a signature campaign and Hhampuz is the best choice for this position.
Again goodluck in your journey here, hope it's fruitful and you turn out to be a competitive casino platform

hi! Regarding the promo code - sadly, not at the moment, but I'll definitely try that! We're currently working on our ANN, so keep yourself updated!

I registered an account to explore your casino more and I can see that the only available payment method is USDT TRC20.
Are you going to add other coins especially bitcoin soon? because if you are not accepting BTC as payment method, your ANN thread should not be here but in the Marketplace (Altcoins) board.
Competition among casinos is so tough now and as a recreational gambler, I cant find something that attract me to play in your casino.
I know you are new here so it is understandable enough and you still have the time to improve but dont be slow if you want to compete with the other existing casinos.

That's okay, you will learn how to design it on your own and take a look at the other threads of your competitors and you'll get the idea on how to do it properly and put some images of it, soon you will rank up as a jr member for having that 2 merits and you'll be able to post pictures.

This is also what I have noticed as most of the official announcement threads here aren't self moderated. But that's okay, as long as you're going to do what you've said that you'll not delete criticism, accusations and any negative reviews from someone who might be genuinely saying it. Anyway, you've been welcoming and welcome to the forum where most of the crypto casinos have became popular with the help of the community.

Wanted to give a first, light review on your website, but looks like its down , getting error "Internal Server Error".
Not very pro start for your launch if your site is down second day after you started it.

Yep, I hope you consider it because bonuses will most likely increase the engagement of forum members in playing on your site and provide a gambling experience on your site. If your site has good service then I am sure there will be members who will continue to play on your site. You can create promo codes or contests on the Games and rounds (https://bitcointalk.org/index.php?board=71.0) board

Apart from that, I am waiting for you to update the ANN thread so that it is more pleasing to the eye and represents your site concisely. Good luck MoonClub  ;)

Maybe it's a problem on your end, what about a restricted country or something? I'm also having the same issue since yesterday but there are few users who were able to check out the site already.

everything's fine on my end, I can access the website without any issues.

regarding whether it is because of your countries being restricted, I quoted(see below) part of their terms and conditions where they mentioned which countries are prohibited from accessing their gambling site, is your country part of it?

I went to your website and did not see any PG Soft games. Do you have plans to integrate with them in the future? Also, if you need an affiliate manager consultancy, im available.

Hey! Thanks for the advice!

The site is working fine from my end.
When a website is new, the owner can have many issues. People learn from their experience and we all needs to give them the time and be supportive.

A warm welcome to this forum. As some others also said about starting marketing to spread the brand name all over the forum is one of the most effective marketing. Hopefully, the team will take it seriously.

Btw I have read some parts of the terms (The wager requirements). and I am amazed to see that once someone has some wagering requirement they can not wager with the Rush and Crash game. It's indeed a different scenario if we compare it with other casinos where they ask their users to wager with their official games only. :)

https://talkimg.com/images/2024/01/25/kNCdH.png

Its not that cute. The only reason its forbidden its because you can beat thousands in wager with almost no risk at those games.

Are you sure about it? More than 90% of the casino doesn't count the wager of in-house games if the user takes any bonus (like deposit bonus). There is nothing exceptional on MoonClub :).
@OP, You need to be more active here as your casino is new. You have to clarify the inquiries here to clear the doubts. Your casino has a Curacao license, but most of the clauses of your casino rules are copied from other casino.

Really? I normally read a few of these terms all of them give their official games extra priority. Maybe I messed up the bonus wager requirement with the wagering contest requirements. :)

Hi! Thanks a lot for the feedback. The website is stable and working, however, we recommend to use our official Telegram Bot that lets you play your favorite games right in Telegram. t.me/moonclubcombot try it out guys!

This is really cool. I've tested and it works smoothly. Congrats and good luck at your business!

This feature is really distinctive and I think it is unique compared to the rest of the well-known casinos in the gambling industry. I have tried the bot and it works well. This is not my testimony alone, because most users on the Telegram channel confirm that they enjoy playing using the Telegram bot.
To clarify, playing using the bot does not cancel the procedures required to register on the platform and perform withdrawals and deposits on the application, and therefore your use of the bot is an additional advantage and not a feature to maintain privacy or anything similar.

Any new casino will be subject to questions and criticism from the community, which can be considered an important stage during the launch plan to ensure continuity and reliability.

Welcome to bitcointalk platform. It is nice having you here. I must commend your website as the graphics is okay and I had to do a quick check on your website to see what you got and I checked your terms and conditions of service and I was as amazed by what I saw;
https://i.ibb.co/5Lhp0Dh/IMG-20240126-234434.jpg (https://ibb.co/5Lhp0Dh)
Does it mean that if you change your policy while in the course  trying to improve in your services you would not send notice or a reminder to know what aspects of your terms and conditions you effected changes. It is very disappointing to be seeing such on your website as a new casino but however,  you will still have time to improve on your services to God.

Yes it is normal in most casino where in-house games does not contribute toward wagering requirement when player take a bonus such as deposit bonus. The question here is about the above quoted term "not allowed to wager", does it mean what players who take a bonus will be banned if they play in house game? What "not allowed" means here? If it works like in other casino, I think the best terms should be "in-house game does not contribute towards wagering requirement". Just a bit strange if players are not allowed to wager in some games while having an active bonus.

Hey! Thanks for the kind words and advices!

Hey! Sorry the answer took a bit longer. We have some restricted countries, including the US, the UK, and a couple more. However, MoonClub.com is available in most of the countries like Canada, EU, and many more!

This is not new, as many platforms do not send emails or information regarding their changes and updates to policies. Only a few of them send emails, and some make the notification pop up when you log out and log back into the casino or platform, or when you visit new areas on the casino.
 
But if the casino or any platform doesn't do that, then we can consider them to have a hidden agenda that no one can tell what they are up to. This is why once in a while one should make it a duty to always revisit the TOS to be on the safer side. Many find out about T&C changes only when they have issues with the casino and such is being pointed out to them.

I guess people could check the casino if they have something feature like if they type their email and subscribe to newsletter they can able to receive those updates that they like to see. But if they are not really into this and still try to seek for their presence I guess locating them on social media is really better since they can receive an update base on their new posted promotions or articles.

We can automatically say they have agenda and maybe we should rise up this topic to their management so that they could do some proper good action related to what you do.

Visiting TOS of casino is really important so hopefully those people who read those information can get a clear information regarding on some things that makes them doubt for a while.

While I'm not necessarily saying it's OK, these are pretty standard clauses from general services/websites particularly the continued use = agreeing to terms. If I have to guess, it's probably to protect themselves in case things go south.


Probably also depends on how big the changes are. These are standard clauses most services I've seen have and reputable ones have communited the important changes.

6% rakeback is generous enough to lure players mate but how this could be anonymity when you are asking for KYC? does it sounds odd to tell?

anyway Goodluck guys and try to be more active here please so you may lure many of us depositing and playing..

Looking forward in playing here mate later.

It is obvious that most of these policy changes by casino sometimes seems funny and what most of them do is that they fail to inform their customers mind you, they always have it in the back of their mind that if anything goes south, they would hold unto the terms and conditions of service you agreed to against you which is not good and we all know it was drafted in the sense that it would favour them to any extent they want it.

Irrespective of how big or small the changes effected by the casino is, it is pertinent that they always pre inform their customers and also do well to inform them after they would have been through updating their terms of services just as they give everyone member of their platform prior notification to their sudden maintenance same way they should be able to inform their clients of possible changes in terms of services so they would be aware of it.