MoonClub.com

[Esport_pointman]

I'll try now, the latest launch I have been present for was XFUNbet one, after having an amazing experience on Dplay earlier on, and I gotta say, I enjoyed it a lot!! Wish the best of luck to you lads as well, and may your platform be everything you wanted it to be, except a scam, in that case, I hope you get caught lol

[Agbe]

You are welcome. The website is somehow heavy unloading from mobile phone. And the design on the home page is not well design the features are not well organized and even the background color is not suitable to the site. And also you have to work on the Announcement (ANN) thread so that it looks nice for people to see. Then another thing is that you have to be sincere with dealing with the gamblers because the gamblers have more power then any other person here and beyond. Because since they are playing game there they would come back and tell the people in the forum about their experience in the site. And no other person can tell that. Therefore be fair with them with your KYC rules.

[suzanne5223]

We are very excited to announce the official launch [snip]

I believe this is an announcement and introduction thread for this casino, yes then you need to make it look marketable and also create a form of transparency from your end by creating a thread that's not self-moderate.
In the meantime, I like your website's UI/UX but there's one thing I want to be sure about casino mode of payment. Do you only accept USDT as payment?

[famososMuertos]

I’m not sure why you made your Ann thread self-moderated, but it will make a lot of people hold back their comments because they feel if they should point out anything about your casino that you don’t like you can just delete it. And also most also some scam services have also used it to delete accusation of users but I do hope something like that won’t happen cause if you start deleting post it won’t do you any good just your reputation will go down the drain quickly.

user anonymity and more!  Get ready to immerse yourself in over 1000 slots and live games from the most elite providers on the market!
M

Alright, I went through your TnC and I found out that before a user can start using your site or withdraw from it they’ll have to go through kyc verification – and here in the forum you mentioned that you provide “user anonymity” so I’m not sure how providing anonymity and still requesting kyc verification correlates.




With that being said, I will also like to piont out to you that your thread is currently looking like an amateur thread – you should look for a professional Ann designer [which you can find in service board] to design an announcement thread for you [including image, things that you offer etc].

The first thing that users see when they come to your thread is – how well is the Ann designed? If it’s poorly designed that the same was they’ll look at your site – so look for someone who can help you improve your thread.

Hey man! First of all, thanks for your comments, we value any feedback we can get!

About the user anonymity - we strongly believe that any crypto IGaming platform should comply to the KYC and AML regulations, so, of course, we have a kYC check in place, and we believe it would be very irresponsible to not integrate it. However, users' personal data is stored safely, and isn't disclosed to any third-parties, which lets users keep their anonymity from other players, or any other companies. Crypto payments also lets users to keep their financial anonymity - without banks, or payment processors, knowing anything.

Regarding the "amateur-looking thread" - the thread was launched 3 hours ago, and right now we're working on making it more eye-pleasing. If you have any recommendations - we're excited to hear them.

About the self-moderated thread: we want to keep a close eye on the thread, and manage it ourselves. However, we can promise you that we'll never delete any criticism, except for spam and promotional messages

I have tried to log in using VPN and apparently certain countries are restricted, I think you should mention that here, that is, if we want to read "neon notice" there is the site it promotes.

Everything is always in the TOC, but if there is one thing a Casino can do, it is to show its "Cards," I mean its terms and conditions, which by the way apparently are a copy&paste.

KYC is always "maybe" what it means in reality for casinos: know your customer, but AML is yes, information that goes into the hands of third parties. I think if we were in a Live Support Chat, those are the kind of responses you know you're going to get, but in a forum for a casino that shows "new _ Casino," at least in the forum, we want that real approach, Person. v. Person, without "layers."

Welcome to Gambling/BTT board

[Potato Chips]

[image]

Internal Server Error!  I am not sure why I got this message, but I have been getting this message since you opened this thread. Is it because of my location? Looks like others can access your site, but it's not available for all! I am confused, usually, it's different, I can either access the site or not, but this time it shows some error...

I got on a country IP that is typically banned in casinos because of regulations and it went like this:



so maybe your error wasn't because of a country restriction?

It's not about offering the highest rewards, but about the terms and conditions. When registering for the first time, does Moonclub immediately ask the user to complete KYC or when registering an account the user does not need to complete KYC and the user simply fills in personal information as stated in Moonclub's Privacy Policy.

2. Personal Information
The kinds of Personal Information that MoonClub.com may collect from you is:
... snip

You must have missed this:

hi! no, we don't have a mandatory KYC. The only mandatory verification is email addresses.

The other stuff on privacy policy must be when an account has been flagged by their kyc/aml policies.

[Nrcewker]

Welcome to the forum mate. According to me, then announcement post lacks many information. At first I thought that you guys are casino review site that works on commissions and promotions, then I saw that nope, you are gambling site. I mean it’s hard to read posts full of texts, so if possible please replace these with animated images. Moreover if you don’t mind can you share the KYC policies in the casino? Will leave a detailed review after checking the site.

[babygun]

I get the same error like Potato chips. New casinos pop up but I don’t really know how this casino will stand out. The promotional talk about rakeback and having 1000s of casinogames is pretty standard and what a lot of casinos offer. Anyways, good luck and welcome to the forum.

[Kakmakr]

Welcome to the forum,

I visited the site and I have to say the design of the icons for the original games are done very proffesional.

You guys are still in the early stages, but you are starting very well.

I hope you guys can bring in more original games and not simply a copy of other well known games (PvP gaming)

The thing about the KYC verification is standard for most casinos, so do not be too bothered about that. A lot of casinos promise 100% anonymity, but it's just a marketing trick to hook people.

[yahoo62278]

Welcome to the forum!!! There is alot of competition out there in the casino space, so swing for the fences when it comes to marketing and promotions. The sky is the limit, good luck!!!

Make sure you buy a copper membership from the forum admins so you can make a proper announcement.

[PytagoraZ]

Welcome to the forum

The more casinos that implement crypto, the better, the more people will know about crypto and indirectly casinos contribute to the bitcoin and cryptocurrency ecosystem. Hopefully your business can run according to the targets you have

As many other members have pointed out, perhaps you need to create an ANN thread that is more informative and concisely reflects your site. I visited your site and it looks great, if you added more house edge games and added a sportsbook then it would be perfect.

By the way, do you have any special promotions for Bitcointalk members? maybe a promocode or freebet, if you have it then I would like to try playing there. Lol

[MoonClubCom]

We are very excited to announce the official launch of http://MoonClub.com! We offer the highest rewards to our users - a 6% Rakeback

Is the 6% rakeback is the based rackback or this the standard for all the VIP tiers  because this kind percentage is not that high compared to other casino offer that makes the highest reward a little bit understatement.

I play on a casino with 10% rakeback with a chance to increase up to 20% depending on the VIP level. Blackjack.fun offers 70% rakeback everyday for an hour without any wagering requirements. I’m just saying that you will need to increase that percentage in able to compete with top tier casino here because competition is very tough when it comes to rakeback percentage here even on referral commission percentage.

Hi! Thanks a lot for your comment, we'll definitely think about it! Currently, the base 6% rakeback can be further improved with more wagering

[aioc]

I like the interaction always online they address issues or questions but like all the others here I also recommend that you get yourself a Copper account and a well-designed announcement I like to see you are competitive, we love to see competitive casinos, there's always a place for a new player in this industry, of course, you need a campaign like a signature campaign and Hhampuz is the best choice for this position.
Again goodluck in your journey here, hope it's fruitful and you turn out to be a competitive casino platform

[MoonClubCom]

Welcome to the forum

The more casinos that implement crypto, the better, the more people will know about crypto and indirectly casinos contribute to the bitcoin and cryptocurrency ecosystem. Hopefully your business can run according to the targets you have

As many other members have pointed out, perhaps you need to create an ANN thread that is more informative and concisely reflects your site. I visited your site and it looks great, if you added more house edge games and added a sportsbook then it would be perfect.

By the way, do you have any special promotions for Bitcointalk members? maybe a promocode or freebet, if you have it then I would like to try playing there. Lol

hi! Regarding the promo code - sadly, not at the moment, but I'll definitely try that! We're currently working on our ANN, so keep yourself updated!

[panjul07]

I registered an account to explore your casino more and I can see that the only available payment method is USDT TRC20.
Are you going to add other coins especially bitcoin soon? because if you are not accepting BTC as payment method, your ANN thread should not be here but in the Marketplace (Altcoins) board.
Competition among casinos is so tough now and as a recreational gambler, I cant find something that attract me to play in your casino.
I know you are new here so it is understandable enough and you still have the time to improve but dont be slow if you want to compete with the other existing casinos.

[blockman]

Regarding the "amateur-looking thread" - the thread was launched 3 hours ago, and right now we're working on making it more eye-pleasing. If you have any recommendations - we're excited to hear them.

That's okay, you will learn how to design it on your own and take a look at the other threads of your competitors and you'll get the idea on how to do it properly and put some images of it, soon you will rank up as a jr member for having that 2 merits and you'll be able to post pictures.

About the self-moderated thread: we want to keep a close eye on the thread, and manage it ourselves. However, we can promise you that we'll never delete any criticism, except for spam and promotional messages

This is also what I have noticed as most of the official announcement threads here aren't self moderated. But that's okay, as long as you're going to do what you've said that you'll not delete criticism, accusations and any negative reviews from someone who might be genuinely saying it. Anyway, you've been welcoming and welcome to the forum where most of the crypto casinos have became popular with the help of the community.

[rammy2k2]

Wanted to give a first, light review on your website, but looks like its down , getting error "Internal Server Error".
Not very pro start for your launch if your site is down second day after you started it.

[PytagoraZ]

hi! Regarding the promo code - sadly, not at the moment, but I'll definitely try that! We're currently working on our ANN, so keep yourself updated!

Yep, I hope you consider it because bonuses will most likely increase the engagement of forum members in playing on your site and provide a gambling experience on your site. If your site has good service then I am sure there will be members who will continue to play on your site. You can create promo codes or contests on the Games and rounds board

Apart from that, I am waiting for you to update the ANN thread so that it is more pleasing to the eye and represents your site concisely. Good luck MoonClub 

[Little Mouse]

Wanted to give a first, light review on your website, but looks like its down , getting error "Internal Server Error".

Maybe it's a problem on your end, what about a restricted country or something? I'm also having the same issue since yesterday but there are few users who were able to check out the site already.

[acroman08]

Wanted to give a first, light review on your website, but looks like its down , getting error "Internal Server Error".

Maybe it's a problem on your end, what about a restricted country or something? I'm also having the same issue since yesterday but there are few users who were able to check out the site already.

everything's fine on my end, I can access the website without any issues.

regarding whether it is because of your countries being restricted, I quoted(see below) part of their terms and conditions where they mentioned which countries are prohibited from accessing their gambling site, is your country part of it?

4.1.3. If you are a resident of one of the following countries, or accessing the Website from one of the following countries: b.Country is not one of the following Restricted Countries: Austria France and it’s territories Germany Netherlands and it’s territories Spain Union of Comoros United Kingdom USA and it’s territories All FATF Blacklisted countries, any other jurisdictions deemed prohibited by Anjouan Offshore Financial Authority

[BitPuzzle]

I went to your website and did not see any PG Soft games. Do you have plans to integrate with them in the future? Also, if you need an affiliate manager consultancy, im available.