Bitcoin Forum

$43k Being Held In Account For about a month.



I have been playing on stake for over 3 years am Platinum 6



On 1/27 my account was randomly placed on suspension and was directed to reach out to accounts.



After reaching out to accounts team they said i was suspected of breaching TOS and specifically multi accounting and once i send in proper KYC Verification documents my account would be unsuspended ( At the time I am level 2 verified with multiple 5 figure withdraws )



After submitting the correct paperwork i was instructed to send in i was immediately hit with a random investigation " into one of the bets I had placed " and was told no further information would be provided and I would be updated once the investigation has been completed.



It has been about a month now with no update. After emailing them for updates weekly I was informed to stop reaching out they would not be going " back and forth " and an update would be provided once available ?

all pics of deposits emails and account here

https://imgur.com/a/GPKkKAC

From reading the link you gave, I noticed that they said that the game that you wagered on is under investigation. Maybe they are looking into game manipulation or something. They are probably waiting for those results to come and make sure that they have verified the game or something. It took a while though.

Maybe there's no problem with you but just the game you wagered on and can't release funds yet.

I have only bet on Sports lately. So unless there is an investigation into an NBA bet that isn't being publicly noted then I am super confused. Also why suspend whole balance and not just of said " investigated bet "

reading the emails on screenshots you shared, it looks like there is not much that can be done but wait for them to contact you again and give an update to your case.

on one of the emails that were sent to you, I am curious what they meant when they said "An event you wagered on is under investigation", did they mean that the match you wagered on was under suspicion of match-fixing?

I don't understand how long I'm suppose to be waiting...It has been a month with 45k held.. Also they wont give any information, wont give me what exact bet is in question. Holding full balance even tho winnings are from multiple sports bets

I understand that the situation is: you've passed the KYC process as they requested, then they told you the violation you've been suspected to do in more details, and now you're waiting for a result of further investigation on a bet you placed?

Reuploading all of your images into talkimg so people can read it easier.

https://talkimg.com/images/2024/02/24/Y5YgC.png https://talkimg.com/images/2024/02/24/Y5ydb.png https://talkimg.com/images/2024/02/24/Y5JFv.png https://talkimg.com/images/2024/02/24/Y5VoH.png
https://talkimg.com/images/2024/02/24/Y5jlg.png https://talkimg.com/images/2024/02/24/Y516I.png

As you can see from the first email you can see the violations i have been suspected of was tos for multi accounting was asked to send in documents. then immediately after sent in documents for the tos violations a new "suspected issue". seems like arbitrary banning accounts is their specialty. With this kind of money tho this is very sketchy and will be involving fraud if i need too.

Why do they need to lock his whole balance if they just need to investigate one single bet? Do they think he doesn't need such amount of money? It's surprising for such a large sum to not bother to call the VIP customer by phone in order to apologize profusely and to explain the situation, instead of just sending half-rude generic emails like if he was a random teenager complaining about $100 lost. That's not very professional and honestly I don't understand how they've been allowed to get a formula 1 team with such practices.

Yea i really have no other choice now but to start posting them on social and trying to go after the company and vip host legally

Oh snap, they are doing you dirty.
It's funny how casino s sometimes come up with a random multi account suspicion and once KYC showed they they are wrong they randomly come up with a new accusation.
They could at least state which game they are talking about. If you actually only wagered on NBA this investigation has zero merit. As if YOU would have rigged and bet on NBA, haha. Also, these games are SO hard to rig, the chances of that happening are below 0.001%.

The kind of customer support and treatment is really terrible. They have 0 understanding that somebody that wagered as much as 10 million on their site ( and probably lost a lot doing that ) wants to know where they are standing.
42000$ is a lot of money, they don't care they you might depend on that.

Just saying don't bother us any long is a disgrace and shameful. Who wants to wait for months for them to maybe make a decision and maybe get back to you. Make this case public at askgamblers and other sites and hopefully you will get help.
I would also share this at the stake forum, just so people know what's going on.

I am also a platinum 5 VIP and it really worries me to read stories like that.

most rigged games is from individual games from south east Europe or Russia like table tennis or darts
if he bet only on major leagues or big games i doubt any game will ever be placed under investigation .
i recommend avoiding betting on individual games  fromeast europe or russian games as its easy to be rigged and even if its not  rigged the casinos will use it as excuse

also Stake doesnt like the "Value betting" or simply if your account in sports betting s positive they won't like it .  i remember they sized a user  money simply because that user uses value betting and he was on profit
https://bitcointalk.org/index.php?topic=5400984.0

Yea its quite scary what they are doing. I have opened complaints on CasinoGurus and AskGamblers. Unfortunately CasinoGurus wont take the complaint because it is sportsbook related but AskGamblers did so i am waiting.

Also yes only NBA and NCAA games which like you said are impossible for me to fix...

here are pics of the bets
https://imgur.com/a/PuCggDe

While some minor leagues are susceptible to manipulation, the idea that the NBA can be easily manipulated seems unlikely. Stake appears to favor members less concerned about fair competition, aiming to retain those willing to engage in manipulative games for greater profits. If members profit in games that the casino cannot manipulate, they may use any reason to prevent players from withdrawing funds, compensating for their own losses.

On video platforms, you might see individuals winning big prizes on Stake's slot machines, but this only conceals the tragic reality of numerous players losing everything. Behind these jackpot victories lies the financial distress of countless members. If smaller league casinos genuinely care about avoiding manipulation, they can choose to lower betting limits to minimize potential losses or even directly shut down matches susceptible to manipulation. These are issues that casinos can actively address, but Stake seems more willing to wait for more unsuspecting or intentional members to participate in these events and then, seemingly justifiably, confiscate funds, even the initial capital. This is concerning. Stake is no longer the reputable casino it once was, built on word of mouth and credibility.

Yea i dont bet on sketchy random games like those.
Only regulated sports such as NBA NCAA NFL
As you can see from these images
https://imgur.com/a/PuCggDe

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Yea stake was great been a member since '21 only played slots and originals til about a month ago decided to give their sportsbook a try and man was I in for a rude awakening. Seems like they love arbitrary suspending accounts and stealing money lately. Eventually they will have to answer to this. My lawyer is putting in a complaint with the correct regulator of the license they carry here in MX. Also been putting my VIP HOST publicly on blast since that's the only real contact I have with the company and she is no help with very slow replies now. I was able to reverse image search her and find all info in support if I need to legally need to go after all parties involved.

Yeah I guess they accuse you of personally knowing Malik Beasley or Jontay Porter . It's obvious you told them to NOT get more than 3 rebounds.
Since they are friends of yours they did you a solid.  ::)
Guess what scares them is you going from medium 3 digit amounts in NCAA games to high 4 digit amounts on something as risky and hard to bet (and easy to influence if you would ACTUALLY know players, which you don't) as player props.

Well, stake doesn't like winners at sports, that is apparent. I also got limited before, real fast.
You really did high risk bets there with high amounts, nice picks I must admit! And now they try to free roll you even though the risk was on your side and the odds in their favour.
Hopefully you will get your money, let this be a lesson for you. Time to move to a new site, sports odds are a joke at stake anyway in my opinion.

The days before i bet the ncaa games i made a ton of bets. First day playing on stake sportbook. Fired 80k in bets for a return of 100k. Withdrew no problem. Re deposited 7kish to fire on the ncaa games. Won those got balance to 10ish (was still able to withdraw no problem ). Then fired the Malik Beasley and Jontay Porter bets amd like you said was still in their favor as i bet under 3.5 rebounds on Malik and him getting 3 making it very close also in a 2 leg parlay... Hopefully this gets resolved ..

You're good at this. You are winning it right so I'm not sure if hedging this way is illegal but I have done this several times to minimize loss and my account is still okay.  It could be because you are wagering a large amount though and I'm not.

I don't think this is rigged. This is NBA and I guess they are going to extend this investigation for a long time to find out something more. I would love to learn how you do it. ;D

can anyone  ping @stunna  to check this case ?

Stunna has been away for a while now, most likely taking a more passive role as Stake have assigned many representative to tackle several different "divisions" on this forum. They have someone constantly monitoring this board and I believe they've been made aware of the situation by that user.

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As you've passed the KYC and they're now undergoing an investigation of the "odd bets", all you [and they] can do is wait. Unless I am mistaken, the sportbook provider will be the one undergoing such investigation, not Stake themselves. Thus, they can't expedite or prolong the investigation as it it out of their hand.

Rest assured that if your bet are clean, it will be cleared without any further issue.

Real question tho how long would be an adequate time until i should worry i am being taken advantage of? Has been over 30 days already…

Also made a complaint on ask gamblers and stake will not respond even after the 78 hours provided to reply to complaint and ask gamblers calling them into the chat saying no response will result in a lower score on their site…

Found out BetRadar is the odds provider of stake. Reached out to them and after they responded and asked for id of bets i  provided them with the bet ids of all my sports bets. After they reviewed the email i sent them this was the response i got

“ Thank you for staying in touch.

While Sportradar provides software and odds as products for other companies, we unfortunately have no connection with the way they settle their bets with their customers.

I apologize for the inconvenience, we recommend re contacting Stake.com about your bet.

Best regards,
Savannah Diaz. “

So stake is saying its out of their hands due to investigation  and the odds provider is pretty much saying no investigation from what it looks like and saying they don't have connection in how stake pays out their bets. Very very shady business going on here…

So strange.
Really don't know what to think of this.
Did you publish this somewhere else now? Like the forum of stake or the sites that help with cases like this?
If not, you really should!
I mean they can't just say "wait for our investigation", they are doing nothing. They just try to go back to their old multi accounting accusation and check all your transaction IDs if they can find anything. Bet wise there is obviously nothing to be found, and they know it.
If you open a case at one of these sites at least they will be asked to provide evidence, if they can't do that it's bad for the reputation, as it should be.

Yea a complaint has been made on ask gamblers. Waiting patiently for stake to provide evidence. Very shady business going on here. Provided stakes account team with the forwarded messages from BetRadar/SportRadar pretty much showing the bets as settled and they have not responded over 24 hrs…

That's very strange indeed, one professional sportsbook could lose its license if it lies to customers about things like that, because it would be a scam if it's false. So I hope for them and for customers above all, that Bet Radar is wrong. Maybe "Savannah" the agent was just unaware of this investigation and just replied like this because she had no access to those informations. Thank you for sharing this message with us anyway.

Just curious, does the article or source where you got that information was the one back in 2019? If it does, I wonder if they're still the partner of Stake. Did you happen to ask for confirmation whether they're currently still providing for Stake up to these days? That statement is rather ambiguous as they did not specifically confirm that they're related to Stake.

Yes begging emails with betradar/soortradar were back and forth about bet ID and email linked to stake account. Also subject of email was stake bet investigation and first email was outlining the problem cause with stake. If they had nothing to do with stake they would immediately inform me and prob wouldn't ask for my bet ids and account info with stake. Will post an Imgur of full email with betradar/sportradar tonight when i’m back by my computer.

And stake not responding to the ask gamblers complaint is very concerning as well…..
https://www.askgamblers.com/casino-complaints/stake-casino-stake-holding-43k-for-over-a-month-no-update

On 29th February they replied that they can't find your username from the automatic email sent to them by AG. The detail was provided by the same day by the arbitrator and they're probably currently looking into it. Perhaps give them some more days to see if they'll come back to AG with some explanation regarding your case.

https://talkimg.com/images/2024/03/04/yMJdg.jpeg

its a tactic they use to get more time in Askgamblers
as Askgamblers always include the details in the automatic email
also its a common Stake answer to get more time in most of the cases against them

Yea they give Stake like 90 hours each time to respond. They waited til 3 hours left to respond first time. And now time has ran out on the second 90 hours for response and i commented on it and it gave them more time to respond. They are being very very shady….

Blocking someone from withdrawing so much money is already one thing but ignoring them really takes it to the next level and is disgusting behaviour.
They actually believe the customer says "well then, guess I wait a little longer, no problem".
I think they really want fabricate a story in the background so they find a way not to pay. Obviously the "game investigation" is total bs. Maybe they will go back to the classic multi account story, or maybe arbitrage betting accusation, on parley bets, haha.
That is why I pretty much left this site. It already became worse and worse over the past year with stake but stories like this really scare players away.

Running away it seems...

They have responded to ask gamblers !! and you are exactly right lol. Back to multi accounting and verification process !!

i’m having similar problems. i think it’s about time bitcoin talk and other groups put some type of warning out there against stake. they are clearly a scam.

Actually that's not true.
They said whatever you entered in the verification 1 process doesn't match what you entered now.
So maybe there was a typo in your name or address or something other, or the date of birth was entered wrong. You should check that again. I guess it was something about the address since you have already been level 2 verified before this happened.

Funny thing thought that suddenly there is no word about a game investigation.

Or maybe something else is going on here.
Can you upload all communication showing what they sent you? About the game investigation and KYC process? Also a picture of your verification site. I thought you already have completed full KYC but it seems like you didn't. Did they follow up KYC and ask for different docs since you didn't pass it? They wrote there were no new documents sent since 19 days.
Obviously some side is untruthful in this KYC situation, whether it's you or stake.

Very funny thing after this was the email i sent to stake accounts team after this response on ask gamblers.

https://imgur.com/a/1MnlLjl

THIS IS SOOOO PATHETIC STAKE.

After replying to Accounts Team via email i was again hit with the same road block. Nothing about resubmitting documents or anything. Just a no update and leave us alone email again. VERYY SHADY BUSINESS

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STAKES RESPONSE AFTER ASK GAMBLER REPLY SAYING ITS DUE TO KYC VERIFICATION ISSUES.

"Hello,

Please be aware the information you have been given in this email thread is very clear.

We will no longer be engaging in the back and forth emails until there is an update to the investigation which has been outlined on numerous occasions to you.

Regards,"

THIS IS BEYOND SHADY!!!!!!

EMAIL IMAGES IN LINK ABOVE.
HOPEFULLY A BIGGER MEMBER CAN POST ACTUAL PICS IN HERE

Many if not all gambling business are operated by Trashy people, they take your money without problems, when it comes to giving it back, they find every excuse not to.
Pure filth.

I wont be using this website. Thanks for giving your feedback.

Advice you to seek legal action if they don't unlock your account. you will win this way.

Don't hesitate to copy and paste the text of their emails or messages next to the links of your screenshots, as it's easier to find it back and to quote it. In addition picture links will likely be broken in several months/few years later.

Their email thread is very clear indeed, they've obviously told BS to you and they don't even bother to apologize for that. While, again, we are not talking about $40 or even $400 here. I have no words. It's worrying.

https://talkimg.com/images/2024/02/24/Y5jlg.png

I can understand the annoyance, it's a very big amount being confiscated. If I may ask you to take one deep breath and help me understand better, have you "revised" your information and give the proper one that matches the entries between level 1 and level 2 KYC? As AHOYBRAUSE explained to you, maybe there was a typo or something that make the data you submitted for KYC level 2 doesn't match verbatim with the one you used to submit for level 1.

Have they facilitate you with a way to correct this? Or is there a way to correct it yourself manually? And have you try that?

Have you completely skipped over the emails between me and stake? After they told me on ask gamblers it is a kyc issue i then emailed accounts team to resolve. I was then hit with another stop messaging us email. They explained there is still an investigation despite what the official stake reply on ask gamblers and told me to stop messaging them they have outlined very clearly they will not be going back and forth until their “ investigation” is complete.

Again if you read my last messages and imgur image you would see that ive tried to revise or re submit kyc documents.

Still that did not answer his question.
He asked if you entered data at verification level 1 matches your data ( name, date of birth, address ) 100% . If it does then you can provide this evidence to askgamblers's support team to show them this KYC stuff they mentioned the last time is total nonsense.
Here you avoided to answer this question twice now ( once from me and once from holydarkness ), I wonder why that is.

I didnt think i actually needed to answer that as obviously all my information matches.... Im confused why im getting attacked pinned against a wall as if im doing something wrong but you have no mention here of the no response now from stake on askgamblers for over 4 days, email to stake after their official response on askgamblers telling me to stop reaching out for information...

You say im avoiding a question but yet im posting my email threads with stake asking them specifically for what information i need to submit or need to be revised and them blantantly telling me to screw off.

But yes i wonder why " im avoiding the question " of if my info is correct?

I only know how to spell my name and information one way, and thats the only way...

If you guys are such advocates of stake can you please explain to me the reasoning behind them telling me for 6 weeks that their is a bet investigation but on public review sites they are claiming a different story and when reaching out to accounts team about what they publicly replied i was again told to pretty much screw off..

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And again in the threads posted it very clearly answers the question of reaching out to stake to revise any kyc issues that was hit with no help and told to stop messaging. ( i cant find any on my account after scanning everything on my account or i obviously would have corrected )
And to answer the second question yes i have provided ask gamblers with all information and thats why they are actively pushing stake to respond in the time given... Which again for the 2nd time.. They have not..

Stake has now avoided answering any questions multiple times now ( multiple from email, multiple from ask gamblers, multiple from telegram, multiple from support team, multiple from vip host, multiple from bitcointalk, multiple from owners streams), I wonder why that is.

No one is attacking you, we are just trying to be sure every ground is covered and the situation is well understood, that you entered everything correctly, verbatim, and there is no typo at all that could be the reason why this situation arise. Accidentally pressing different letter, missed a character or two [or adding one too much] is something that can happen. From my own personal experience, I once had to spend an entire day going back and forth, having my phone calls transferred between departments in a bank because my data didn't match and they can't verify my credential.

Upon everything being cleared, as it turned out, the root of it was because I missed to input one digit on my personal phone number [the data I submitted on their database has one digit less than what my phone number should be], that's why they refused to grant me access to unlock my [accidentally blocked due to incorrect password] banking app.

The other reason why we need to be sure that we understand everything correctly, that you're sure everything is correct, or that Stake never give you a way to verify or revise your data on KYC 1 and 2, is because if you didn't do anything wrong [not in a sense of attacking you, but rather in confirming that you input everything correctly] and they still lock you out or not facilitating a way to revise your data [in spite of whatever they claim] and ask you to stop emailing them instead, then this will be the second case of KYC related issue with Stake, amongst many with different basis that is yet to be solved.

Yes I think the real confusion here is with stake. If its a KYC problem or whatever the problem is when going back and forth with accounts@stake.com they could be more helpful as i am trying to do whatever I can to resolve these issues and claim my funds. But instead I am getting publicly one answer and when reaching out I'm getting a completely different answer, no help, and told to stop reaching out to resolve this matter. At this point it feels like something is very shady going on.

One question in all reality why would stake publicly be on ask gamblers saying one thing (as you can see from the site) and then when i am emailing trying to clear up with the only contact they give me that will respond to this issue and get more information (accounts@stake.com) I am pretty much getting told to screw off. (as you can see from my email pictures after the AskGamblers response )

With BTC going up my balance is no longer 43k it is now 62k...

 Never thought stake would take advantage of people like this but i see a lot of their big influencers even switching to other sites because of these problems with players they have under their affiliates.

Roughly, what's happening to you is quite similar with other user on the neighboring thread, where the answer Stake's representative gave on CG [he choose CG over AG at that time] is different with the one being provided on other method [you through email and he through live support chat].

Currently, I asked a highly reputable member of this forum to reach to one of his contact at Stake and see if that staff can sort that case out. I don't want to burden him with another case simultaneously, so for the time being, I think it's best to see if having that contact of his looking into the neighboring issue can solve the case. And when it does, I'll try to ask his help to urge that staff to look into yours, suppose that your case is not resolved by itself yet or that staff does not take over one of stake's account here and start tackling issues.

2 Full months with what seems like every stall and lie tactic that can be provided from Stake has. Have sent in my id, passport, selfie holding passport with username and date on picture, All bills I have, Paystubs with company name and signed off by manager, Bank Statements to still be told that they are not accepted. This is absolutely absurd. My balance has been fluctuating so much during this hassle and now I am at the mercy of stake on when and if I am even able to withdraw. This is pretty much fraud at this point holding 1 BTC for over 2 months and not being readily in contact to pay out their clients funds.

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Have now hired a lawyer and might be best way to do a class action against stake for everyone that finds this thread that has funds held or stolen from Stake.com please respond to this message for contact information to lawyer. I have paid for the lawyers time to build the case and see if we have a transnational class action suite that we can file.

I can understand your frustration, but I think hiring a lawyer is not the best course of action for the time being, especially with an attempt of class action. The time needed to build a class action suit and file them and get them heard in the courtroom, and so on, will probably take longer than having it resolved through AG.

I can see on AG (https://www.askgamblers.com/casino-complaints/stake-casino-stake-holding-43k-for-over-a-month-no-update) that your KYC is currently under review. Do you mind to perhaps wait for the outcome of that document check?

Again its stall tactics I don't know how much longer i am suppose to wait its been 2 months I am always readily available to fix this but stake doesn't seem this issue is to time sensitive. They take a week to even respond. Then when responding they are just denying all my completely legal documents.  then when reaching out to accounts team via email they say that verification isn't the issue its bet investigation. When reaching out to sports provider they dont have any investigation on my account or the bets. If you see the ask gamblers complaints there is multiple open at this time with stake giving all identical answers ( which is very concerning ). I guess you dont understand how crypto works. I am now at the mercy of when Stake wants to release funds on when and what I can cash out.

If stake was devoted to fix this issue then why am i having to jump through the hoops of making a complaint on third party website when I literally have an email account and a stake account you think they would reach out on to resolve this. At this point 2 months later I am at least implementing the legal process to speed up all this process. And also my lawyer will provide proof of identity and residency which again should easily clear this up.

If the case gets resolved before/during suite is filed then i can withdraw my claim and my lawyer will work pro bono for the rest of the clients.

Probably. Care to explain which part of crypto you referred that I don't understand?


If I may inform you, you're not the only one jumping through hoops to get this case [and other ones] resolved. There are other members who are in contact with me, and they [as well I] has been trying to be in touch with each of their own's Stake contact and tried to get these cases resolved. Just a piece of info that you probably missed, we are in no way benefitted from this, whatever the outcome is, we all here just trying to help, so I am not sure why you lashed at me [hopefully I just read that post wrongly].

Now, escalating to a class action lawsuit, if that's what you think the best, then you're free to pursue that path. I am not familiar with their [and AG's] approach for a lawsuit, but I assume it'll be like when a case is being escalated to the licensor, namely they will cease to respond from every other mediator and focusing their resources to achieve result on that particular media. This is what I mean with my post above, and thus perhaps wait for the result of that verification before pursuing other venture, especially as --the way I understand it-- the documents for level 3 and 4 are being reviewed within just a couple of days ago.

If you're sure with your decision though, then --once again-- you're free to pursue this path.

Not lashing out at you just tired of the games stake is playing. Again I've sent in every document I possibly can to prove my identity and still getting the run around. They say they want to verify but why cant they just email me this instead of going back and forth on a complaint forum. Very unprofessional. On top of taking days to even respond to that forum.

I'd like nothing more then this case to be resolved and me go on my merry way. I think the best interest for me at this point is to do what is necessary to prove my identity and regain my funds. I have been nothing but patient and readily available to resolve this, stake on the other hand while I understand the integrity of their site and the complications behind verifying there is absolutely no excuse for over 60 days of time to clear any kind of confusion, verification or investigation

I can feel your frustration and annoyance, and though it might sound unsympathetic, all I can advise you right now is to wait a little bit more, perhaps a week max, to see Stake's response on AG and/or the status of your level 3 and 4 KYC, see if this long and taxing path brought any fruit.

And stop posting on AG unless they replied you or you need to give other information that contributes to the development of the case. I think each time you post, the response timer was reset to it's starting number, giving Stake more time to delay giving their answer.

Response time doesn't matter on AG because after time is up they can comment at any time to refresh the clock " reopen " and AG will still honor the complaint as active. AG is pretty much a forum and a lot of their casino rankings are obviously sponsored. I've talked with AG customer service to see what the problem here is with their claim of casino response times and things of that sort like stake running out the clock and giving the same generated response to every complaint ( very weird ) and they just hit me with the " we just want to see you receive your funds back " and the only real way for a complaint to go un resolved is making a case to gaming authority and proving AG with all the information from gaming. I really don't understand where they get their rankings from... Hell even recently via email a customer service rep for AG told me " It is on you not to play off your funds until the issue is resolved." On a suspended account. That has no option of any of that. After asking for them to be a 3rd party verifier on my identification...  

Anyway after 2 months and all the run around. ( I'm guessing for "integrity" reasons) Finally getting the real answer here after the news broke about betting investigation. My bet in question was a Jontay Porter prop bet that has since surfaced that there is a real investigation conducted by the NBA. Don't know why the weird games played by stake with the verification thing maybe just a thing to keep me happy.. and why it took 2 months for the article to finally surface but here we are. Will expect once these investigations are over my funds released thankfully.

To many people win it becomes an investigation, to many people lose with obvious referee interference and its just another tough day for gamblers...

https://www.youtube.com/watch?v=EwBdenyI7Vg

Funny to see that it comes out now that actually the game you bet on is under investigation globally, not only by stake.

I followed the Jontay Porter betting "scandal" the past days but didn't remember your bet was exactly on this guy. So now all of this does look a little suspicious actually.
I know I supported your claim first but seeing this under these new circumstances you must admit your bet looks a bit off and stake was right doing this investigation and holding out on the money.

Your bets we are much smaller until this particular bet where you suddenly bet 7.6k on the under 3.5 rebounds and also a big parley with under 3.5 points on high odds.

So now the question is, did you have insider info or did you just follow the trend? Apparently many accounts on many bookies bet on these exact number.


https://www.theguardian.com/sport/2024/mar/26/nba-investigating-raptors-jontay-porter-betting-irregularities

Might happen that they will void the winnings from these 2 bets (30k$ sayonara). Hopefully only doing this and not say you are part of a "betting syndicate". If this happens you can say goodbye to all your funds and the account.

Of course this will only happen if they actually the NBA will find him guilty of doing this intentionally. Guess this case is far from being over now.

I am sorry for being a little bit unclear about response time and probably caused you some confusion. I was talking about and advising you to stop making rather pointless post, because when I think when you made a new post on your complaint page, their timer gets resetted to full. So, when they previously only have 24 hours left to respond, by you "bumping" the thread with your post, it goes back to (IIRC) 90 hours, effectively dragging the case by giving them more time to delay an answer.

As for the AG will just reset a timer, yes they usually will give another chance for casino [and player] to give their response once the timer runs out, but they'll only give it once or twice instead of repetitively. And, still related to above, bumping the thread with a post before the ball goes into your court will just give them an even longer response time.

Now, regarding them being paid [sponsored], it's been brought numerous times by many complainants, how arbitrators at the very least should be supporting the casinos on their platform, given they donned the casino's referral link. But it's also been repetitively explained here, as well as on their FAQs page, the profit gained from referral link was used to help with the operation cost. Mind that arbitrators [much like us here] are not getting paid to mediate a case.

Yea i understand the integrity of the investigation but stake and their sports book partners are very misleading on complaint forum and email.

As much as I would love to have insider information and kill all these sports books unfortunately I was just following trend. Also for the bets in question one of them yes was a prop under 3.5 rebounds combined with the 3.5 point under. The other one was just the under on rebounds. In that game he had 3 rebounds. Not so much of an easy win but very much a nail biter in this situation for me.

Very strange things happening here though as the investigation wasn't brought on by NBA but at request of a sports book. While everyone would love to paint the narrative of a " bet syndicate " that is just very hard to believe. If every time a sports book lost large sums of money they can just claim an investigation and delay pay out that's a very big cause for concern
Another weird example is like yesterdays game with the 76ers and clippers " Officials admit to missed call on final play of Clippers win over 76ers " These things raise even more red flags for me as a sports bettor.
Calls like this were the official admits to missing calls and costing games it really raises the question of where is the information on loosing bets that night for that call. If the sports book feels like they lost a lot of money and will just call for an NBA investigation where is the investigation into these "missed" calls by officials at the gain of a sports book.

While i understand it is a long shot to say the sports books could have some play in games. It also raises the red flags of on big sweep days for the books the only way for a investigation to happen on a team is for a broad public complaint in which will never lead back to the actual books themselves. For the book itself all they have to do is say we lost a lot this is weird.

Meanwhile just like their is calculated odds makers making the odds their are calculated sports cappers picking the correct bets. I'm sure the days that the books are cashing in crazy amounts due to weird irregularities in games nothing is being disclosed about the amount they profited that day.

Anyway back to the point as far as this NBA investigation it really can only go 2 ways. They find him guilty and it completely destroys the integrity of the game and sports betting even more and they void these bets. Or calculated odds where taken on this and the book is being a sore looser and not wanting to pay out. Either way my money has been held for over 2 months. Glad to finally get some answers tho and with these articles coming out it should be a quick resolution as the player is barred from playing until end of investigation.

Also a lot of these sports news sites are sponsored by draft kings ( the book who opened investigation ) so its very hard to get the real perception it seems like a lot of the articles are pretty much smear campaigns. I wonder how much the books really lost on this..

---

Actually its quite opposite. They are given as many responses and times to run out. Again pretty unprofessional to be going back and forth on a complaint sight when they have a direct contact to me as a client.

Here is todays response from AG in regards to stake running out the time on numerous occasions.

"While we understand your frustration and agree that the process is going on too long, with the casino not responding immediately to your post, the casino is still working on your case and is giving you detailed explanations of the process.
 
The avg response is calculated on a large number of cases and is updated periodically."

---

Also if you read the article here you can see that it was an easily secured bet. " In the first game against the Clippers, Sportsbooks had Porter’s props set at over/under 5.5 points, 4.5 rebounds, 1.5 assists and 0.5 three-pointers. At the time, Porter had per game averages of 4.9 points, 3.4 rebounds, 2.2 assists and 0.7 three-pointers. "

The under's on this game if you are a professional capper you can clearly see an advantage here and maybe a mistake from the odds makers that they now are trying to come back on. As well as multiple people not in the game so the thought of his game play was greater then actually played.

Say everyone would have bet this over and lost to the under. Do you think there would be an investigation in the biggest losses for the day.

Honestly all this isn't sitting very well with me on the whole sports betting topic.

Sports Book looses big. Private investigation. Sports book wins big. Swept under the rug no real public knowledge.

You did see how he played, right?
Also, like I said, all your bets before have been a fraction of what you then bet on this guy. Nobody is normally betting big on this kind of player ( 2 way contract end of the bench guy), especially not that big.
A guy like him getting the most prop bets of all NBA players that day? Nah man.

Anyway, this case changed real quick with the big investigation now. Anyway, good luck, doesn't look good now and your accusation has no merit for the moment since there is an open investigation and you can't blame them for waiting for the result.

PS: a real sports handicapper doesn't play at stake by the way, the odds on that site are terrible compared to other places.

I don't understand what you mean by all my previous bets are a fraction of these bets? Where you got this information. And also. If you know how numbers work.

https://imgur.com/a/XcyElIf

Here is my bets from the days before. Almost 80k Bet in a day. Some bets equaling almost the same amount placed on these props.
I literally said here I followed trend. I'm not a professional. I literally pay for multiple peoples picks and follow trend like here and sometimes it pays out sometimes it doesn't.
Its like you are saying I don't normally place big bets. Which obviously the pics here with dates, show that is a false claim.

While i totally understand the investigation can we wonder why no investigation was called from the NBA themselves. And again. What's going on with these refs blatantly missing calls and admitting it...
At least in the country of USA it is a guilty until proven innocent process. Even tho everyone on the internet here seems like they've made up their mind because a sports book lost to much money in one day. Must be some type of scam as these sports books are in the business to only make money.

I don't accuse you, I am just saying it looks off.
Also the picture you shared just proves my point a bit.
First off, all your previous bets are still not close to your initial single bet on the guy.
Also, you show no previous action in prop bets. And, all your bets are on 1 game basically, William & Mary in the ncaa.

But anyway, now this investigation in underway all you can do is wait even longer, that's just how it is. I know it's annoying but as any sports book I would not pay as well if I were them, waiting for the outcome of the investigation.

Sure, in the US you are supposed to be innocent until proven guilty. Still people sit in jail for years until their trial if they can't post bail. You can't expect them to pay you and if they investigation turns out to be a rigged game ask you to send the money back, which you would never do.

Well I'm glad I never had an expectation for the casino to pay out til the investigation is over once I figured out there was a real investigation and given some real info. I understand the process. Just was saying weird that they don't have investigations practically every game with what goes on in some of these games.

If I may ask bluntly, do you prefer to have a situation where they're only given [let's say] 90 hours, and once the timer runs out, AG close the case without giving a second [or many other] chances, marked their score lower as a result of the irresponsiveness, while at the same time, the other party [namely, you] lose the chance to get USD 45,000 because the case marked as closed due to unresponsiveness and they can't get to the bottom of it?

Oh, do you mind to stop posting in consecutive? Merge everything into single post, and if you want to add something else shortly before other people posted anything, you can add through editing your post. Consecutive posting is against the forum rule.

I don't understand, you mean they're publicly lying on Askgamblers? They've posted 7 times during one month there, and I don't see one single message dealing with an investigation on your bet. It's all about KYC and rejection of your documents. Why they don't tell the truth if you are right about an ongoing investigation on this bet? Are they rejecting your documents, because they've decided to not validate your KYC before the end of this investigation? Or are they willing to continue to reject them even if the investigation tells that nothing wrong happened on this bet finally, especially from your part?

Yes that's exactly  what is advertised and exactly what I expect. If i dont respond in time guess what, Case goes resolved or rejected due to my no response.  what i would like that way the accurate score can be calculated. If the casino wants to actually wanted to help they would reach out via all their support emails before it ever got to the point of complaint, and once it did. It should go back to being private and updated the complaint after all parties are satisfied. But hey what are times/deadlines if they can just be abused. People should see clearly response time isn't at 2 a " 2 days avg. response time " As advertised on the casino page on AG.

Anyway sorry about the separate posts didnt know that was a rule and was just trying to respond to everyone accordingly as I don't know how to add every conversation into one quoted thread until now.



Yes basically whats going on but either way i will get this verifiication figured out for when this investigation is actually over.

To be honest, I don't think I perfectly grasp what you tried to say with "casino wants to help" part, but I assume what you mean was that if a casino wants things to be resolved smoothly, that they care about their user, they should be more responsive to the customer during the earlier phase when the communication happens through their live support, before it gets escalated to an arbitrator, and even after it gets to that phase [arbitrator phase] because resolution can't be reached during the private communication, it should revert back to the private conversation between the support and the user, and only updates the arbitrator later on, when a resolution is achieved.

Two things about this.

First, the why casinos don't resolve things earlier [during the live support phase] and need to drag things ever so slowly. Contrary to what you probably believe, they actually do solve things on earlier phase. I believe there are probably around hundred of complaints arriving at the support division's desk every day. Some are as easy as forgotting a password, or losing 2FA, the others are a bit more complicated like a missing bet, or a pending withdrawal, and others need more efforts like an uncredited win, or voided bet, or KYC failure, you got the gist of it.

Amongst these hundred of cases, most were clearly resolved during that "early phase", because if they weren't, then certainly this board will be flooded by threads every growing minutes. Few that can not be cleared under that phase are the ones that landed on this forum and the arbitrators. From my experience, most of these few are due to the casino already made their ruling, mostly are because the gamblers doing things that violates their ToS. They've investigate the case and finds the damning evidence, made a decision and close the case. The gamblers wanted the case retried, and thus they escalate to arbitrators and this forum.

Second, the why can't the case moved back to private discussion, I believe mostly it's because as what mentioned above: they've actually made their decision and the resolution with arbitrator as well as the forum are because the case being retried.

There is little to no added benefits in taking another fly at the case and conducting things in private again, as they'll come to the same conclusion. Thus, they provide the evidence of their findings to the arbitrator. Likewise, suppose the gamblers are the one being wronged here, don't you agree they will want a transparency? What's the point of having similar situation being discussed in private again, given they've provide everything to the casino and the casino unfairly decide that the gamblers are the wrong one here.

Also, I don't think they can simply say, "Ok Thomas, we'll take it back from here. We'll be in touch with this user privately, we both will come back to you when it's closed".


It's ok, you're doing great now.

---

I don't think I get about this part too. I can't find Stake explaining this on AG, so I am not sure where does OP get this explanation from. Far as I know, casino will require the KYC process to be completed first before they conduct the investigation of the account, which is where OP's current situation [and where he's stuck] right now. Only after the account being verified will an investigation, findings, and ruling be made.

OP, can you perhaps explain more about this?

I hope for him you're wrong because it would mean they will lock his $45k+ during several more months at least... but if you are right, I don't understand why they didn't tell it since the very first day. It would have taken one sentence to say, the event X you've bet on is under investigation, and we need all those documents from yourself in order to conduct our investigation and to make one decision about your case. But since 2 months they've just said privately they're suspending his account "until the completion of [an] investigation" about "an event [he] wagered on" and on Askgamblers, they don't talk about any ongoing investigation and pretend to just being a matter of bad KYC "due to discrepancies in the information entered at level 1 during the first verification attempt and the present information". Their communication is very confusing and shady, very unprofessional at least for such amount of money. Anyway I wish good luck to OP because their last message on AG says they "would like to inform that we haven't received the requested documents" ::) lol


  

While going back and forth with you does me nothing but you siding with the casino on every point. I guess I just have no point on grounds of weird tactics put on here by the casino. My money is held, i must jump through hoops to get it back. I understand you want to give the casino every option to make this right. Again i am just another customer out of his money.

I understand the investigation atleast more now that i can see that its a real investigation. ( finally after 2 months of no answers even when reached out to the sports book provider)

I guess i just have no valid claims here.

Like you said "casino will require the KYC process to be completed first before they conduct the investigation of the account"
Well why was my KYC completely cleared and started over again. I was already KYC'd and they made me restart the process asking for documents i dont have nor my job/country provides. They want quarterly earnings sheet matched to the deposits on my bank account. LOL On top of this when reaching out to accounts team only after completing KYC did this bet investigation issue arrise. Then immediatly once taken to AG again for some reason KYC is wiped and rejected due to "discrepancies"

The problem has finally been revealed. KYC will be completed or my lawyer will do whatever needed to prove Identification.

As far as going back and forth on this with you anymore its obviously pointless. Anyone looking at your recent posts 99% of them are you defending almost every casino on the BT forum. I'm very confused at what benefit you get or who you work for in order to provide such detailed information on every casino complaint on this site. Do you work for the casinos are just are aware of every TOS every casino has. Or do you think this may lead you to a job with one of these casinos. Either way anyone wondering why this person is so adamant on giving the casino every chance just look at all his recent posts and the manner in which he posts about these said complaint casinos. I dont think ive seen one post which he actually agrees with OP's complaint in the 223 pages of replys this person has made.

Simplest things to answer first, which I marked in bold.
Who am I work for in order to provide detailed information for every casino complaint on this site? I think we can say "the forum", I get detailed information of [almost] every casino complaint on this board [correction, not the entire forum, as I don't monitor other boards] because I attended most of those cases, get to know them personally, made my notes and findings... and I have a very good memory.

Do I work for casino? And do I aware of every ToS they have? Nope and nope. I am not their representative, and I am sure as hell don't memorize their ToS. I barely read them. Not to mention they're constantly updated. The familiarity is because most cases here shared the same violation of a section or two on the ToS, so I basically recycled what I know from previous case to other case.

Do I think it'll lead me to a job with these casino? LMAO! I really laughed at this while I'm actually at a very pissed condition reading your allegation against me. Anyone knows how much does a casino staff getting paid? It never crossed my mind, but this is interesting. I'll make sure I ask a representative in my contact later. If you have to know, the answer is NO. I don't need a job offer. I have a steady job IRL and I live comfortably enough. The extra fund from the forum is nice, I will admit that, but it's not like my life depended on it. I have my own business, so I can't exactly stick to a timeframe, but I accessed the forum on my spare time to "give back" what I get from life.

Now, moving to a more serious --which made me pissed-- points:

Siding with them. Umm... I am not? Why would I? It doesn't make sense as --to reply to your confusion on what am I benefitted from those cases as well-- I literally get nothing from the outcome of every single cases. Definitely not a job offer, as I've explained above.

Zero.

The casino does not [understandably] thanking me for hounding them on routine interval to give their response when they're slacking and the user who complained here are mostly people who come with the sole purpose of seeking resolution [or those with disposable alt account] who barely came back to the forum once their case come to an end, so I either a-stranger-on-the-internet who helped them get their rights or an-asshole-on-the-internet who help exposing their scam attempt.

The only "benefit" I get from all of these activities I do on my spare time [while I can actually binge-watch those series which the list growing into a worrying number] was... well, still nothing. Unless we can call a satisfaction that I feel after I managed to help exposing a scammer as a benefit?

Just to assure you that I am not siding with casinos, especially Stake, as you're currently dealing with them, here, if you read through my post history, you should've easily stumbled upon this recent one:


Is there a logic why would I reminded and warned a user that their timer on AG and CG against Stake almost ran out if I am siding with Stake? Wouldn't it be more logical to let it roll and have AG and CG close the case due to the complainant's inactivity? After all, as you're so sure yourself, AG give no mercy and will reject a case or marked it as resolved if the complainant didn't answer in time.

Why would I bother reaching to several users to get them to reach each of their Stake's contact just to get the accusations against them resolved? I basically combed the forum just to get a contact from Stake, so I can hound them with the cases they currently have. If I am siding with them [or other casino] wouldn't it be easier to turn a blind eye?

Oh, here, case with another casino, just to assure you that I am not just doing it with Stake, that I don't take side, a post (https://bitcointalk.org/index.php?topic=5486977.msg63856780#msg63856780) where I am trying to get the TXID of a user that'll help him get their initial deposit back. I was very possibly pissed the representative and was at the end of his patience and he's probably almost cut contact with me just because of this stunt I pulled. How is this me siding with a casino?

And what benefit do I get from it? Here:


Purely that.

Simply knowing someone get a deserved outcome [though... that'll be a poor example, given the OP is accused of multi-acc abuse], and that they get what's rightfully theirs, their joy of finally getting their fund or situation cleared, that's enough to make my day.

I am 99% defending casinos on the forum? How? Unless... you concluded that from the last ten or so pages of my recent posts? The current one that [I think] I just got out from a very dirty and muddy pit of a cluster of case. Yeah, that'll look like it, as I pressed three of those users while "taking it easy" with the casino, but here's the twist: those three users are the same user, weaponizing his mental health to extort money from casinos, moving from one casino to another. Do you prefer me to side with this specific kind of... human-being, be kind and welcoming them nicely [but hey, in my defense, I did, initially, before the fact that they're the same people came to my awareness] instead of pressing them and exposing the discrepancies in their story?

And there almost no post from the 223 pages of my post that I am siding with OP of a case? Again, how? I mean, for the love of the hole of a certain fox goddess, how could I be siding with casinos if I have a thread consisting a list (https://bitcointalk.org/index.php?topic=5481683.0) that literally exposes their trustworthiness in form of their track record of cases against them? From time to time, it works as a "leverage" to push casino to get a resolution [note and disclaimer: a resolution I seek was the real truth of the case, not the casino simply giving up and ruled the case in favor to the OP due to the pressure, that'll be an extortion and that's against my goal] because they don't like seeing the oranges and the reds on their section.

Interestingly, though, if you bother to look at that thread, you'll see I don't give any mercy to Stake [though I also didn't give any special treatment to other casinos]. How could you think I am siding with Stake if I have a thread which post depicting them as this:

https://talkimg.com/images/2024/03/30/VPID5.jpeg

In fact, one can justifiedly argue that I actually go a little bit too harsh with them because I have to stay true to the rules of "status" that I set when I compiled the thread. They did not attend to any cases. Their representative whose role is to monitor, compile, and forward the cases against them never shows themselves and say anything, and as such, I automatically wrote the cases against Stake as "active" due to the absence of their representative:


All of those said and vented out, I am sorry if I rant and lashed out, I usually just brushed the accusation of me taking side and the question of my neutrality with sarcasm [umm... I think I ranted some too on those several occasions] but those people who accuses me with what you said are usually scammers who at the verge of their scheme being plumetted, and thus they resorted to a smear campaign. Snd I didn't mind them much, or those who get slightly irritated by my barrage of question. I can understand that.

You, though, I actually "rooted" for you, I think your case is a misunderstanding from Stake's side and I spent a good effort to get to the bottom of this [as well as other cases], and what triggers your accusation against me [unless I am wrong] was a simple explanation from me on how arbitrator works.

That's all I wanted to say regarding where I stand on this and every other cases. I haven't reply to your other point, but let's wait until tomorrow, I'll take it to sleep, see if some sleep will help. I'll give your whole case a refresher course, reading them again, in case I missed something later tomorrow.

---

Saint-loup, I'll address your query tomorrow too. Hopefully I am very much rested and not spiked with annoyance when I do that.

" working for the forum" You are not working for the Forum buddy what are you talking about ?
and yes the OP have a good point you jump on every post a person got scammed or delaied payment to defend the Casino and giving Excuses even the Casino doesnt come it it .

working for the Forum ? maaaan  you could say for spreading Casinos Signatures or your own self . you  are not represinting the Bitcoin Forum
And Bitcointalk have nothing to do with the casinos

LOL, without holydarkness a lot of scam accusation thread would still be open and unresolved.
He is asking the questions that actually matter and has a good relation with many casino representatives here in this forum.

So who are you to attack him.  ::)

About this case here, you better look at the facts, this game is clearly under investigation. Of course stake doesn't pay out (yet), I wouldn't as well if I was the bookie/odds provider. After the investigation is done we will have the final result, before that it's pointless to argue any further.

I guess the part of the not going back and forth part of my convo went over your head. Either way, this is entirely to long to read so it will be for the rest of the guests of this forum with no time to go ahead and read that.

Here are the facts
This forum as well as AG got me absolutely no where in figuring this situation out. It was only once the story broke about the bet investigation that thing even started to make sense.

This will be my last post on this thread until the investigation is over as it makes no sense to go back and forth with people who obviously have more time than me.

I wouldn't say they care very much of their reputation here, but if they pay so many people to wear their signature and avatar as an advertising medium, and if they update regularly their thread here, it's not for nothing IMO. Bitcointalk has still a rather big weight in the cryptouniverse and is very well-indexed by Google. So I think updating your thread could be a good way to prevent them from "forgetting" your case and doing whatever they want with you.

They should give him an ETA for that, and explain a little bit what is going on if their investigation takes several months, they shouldn't hide it to Askgamblers especially.

Speaking generally, casino requires KYC prior to investigation and informing the user about their findings, I believe, is to get the user to perform KYC and obtained their data to prevent future abuse in case the user was found to be in violation and got their account blocked. Understandably, no user will want to perform KYC if the casino said, "we detect you of multi-acc, can you please perform KYC so we can get your data?" [This paragraph is more intended for readers of this thread in general as I believe you should be quite familiar with this].

Nonetheless, I have to agree that their request to OP is a bit excessive. OP already performed KYC level 1 and 2, which should be enough to prove his identity and help casino flag the user if they abuse the ToS, I don't see the necessity of level 3 and 4 KYC if it's simply to investigate a bet.

Addressing your question why Stake only mention about the KYC on AG and not the suspicious bet, I think that's going back to their SOP, that the KYC should be done first [disregarding how intrusive and unnecessary the level 3 and 4 KYC for now], and only after it's done, Stake will inform the findings and let AG do their investigation. Much like what I wrote on the other thread, a very similar one where KYC being dragged for so long, this is sadly just a beginning of a very long phase, because only after the OP finished their KYC, the real investigation began.

---

I believe someone with an once of a brain will be able to understand that when I said "working for the forum", I am not talking about being staff or anything, but rather in sense of helping the users of the forum. Users. This means both the gamblers and the casino. Certainly you understand that a casino and their representative counted as a user of the forum too, and thus, both parties reserve an equal treatment? If they're being the wrong one here, then they're wrong, if they scam their user, they will probably be tagged, but if they're the victim of a gambler who try to extort them, don't they reserve the right to be treated as a victim and the bad actors who try to scam them being exposed?

As for jumping on every post and defend the casino, I believe my previous post, the one that you quoted, explains my position during each cases. Unless you jumped from reading that post straight to write something? I can understand that it's quite a long text, some will find it difficult to follow, let alone digest them. It's ok, I understand.

For bitcointalk have nothing to do with casinos, I believe there were a discussion and thread about this, about how they co-exist and depending on each other, I'm too lazy to dig it out though. But please amuse us, how do you think bitcointalk has nothing to do with casinos, while they actually have a board about gambling, that facilitates announcement and communication for casinos?

Maaaan.

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Here is a fact: you accuse someone of siding with casino, that 99% post of that user is defending almost every casino, that he is partial and biased. One can even dare to say you make a defamatory statement regarding that person. And when he stepped up and explained things, with supporting evidence that what you say and believe is wrong, your response is what we can summarize as, "yeah, I don't care, I don't even bother reading it, it's such a waste of my time".

Based on that reaction, I think it's safe to assume either of the two possible situation: one, you actually read them, realized that you made a mistake and wrongy lashed out at someone else [again], but too proud and too little of a man to admit that he made a mistake [it's ok, you know? Misunderstanding happens, we understand that] so you pretended that you didn't read them. Or two, you did not read them. Which... somehow actually more awful. You accuse someone, a serious allegation, if I may add my personal opinion, that someone then tried to explain the situation according to their side and tried to defend themselves, and you don't bother to listen [or... read]. Inferred from this, is it safe to assume that it's your trait and it'll basically be your reaction to the ruling made by AG and/or Stake themselves? "Yeah, I don't care. I'll let someone who has more time than me to read your explanation, I am not reading that explanation of what actually happened. I know what happens. I believe in what I know."

Hmm?

---

AHOYBRAUSE, I think I need a little help to understand the context here. And as you've been here for a while too, and quite familiar with that latest news of Porter...

So far, the narrative is: OP is KYC verified level 2, made bets and withdrawals and other activities normally, and at one point got his account frozen and asked to perform further KYC [level 3 and 4], and got stuck on that process ever since, and is in the middle of sorting this thing out with AG.

Can you tell me where does exactly the information about the problematic bets was the one related to Jontay Porter? Do I miss something? I didn't see it being mentioned anywhere on AG, nor by Stake's representative. I can't find any decision or ruling regarding it, yet OP sounds so sure about it. Is there something --that I missed-- that helps OP sure and zeroing in into those bets amongst every other possible bets he had?

I mean, OP himself stated that he just follow trends. Logically, at least if it was me, I'll still be clueless of which bets is the root of my situation, unless I've suspected it from the beginning that it'll be a problem. But, given I am just following trends, I should have no way to suspect anything, as I am basically following and placing my money on what other people picks instead of specifically follows one instruction.

Or is there a way to be sure that the problematic bet is that one without having to wait for Stake to release their statement?

i disagree with you . i used to Buy ads space here in Bitcointalk multiple times before it was canceled the traffic is not much and MOSTLY returning visits also its indexed yes but the pages not in the first pages of google not at all you need to add bitcointalk to any search to be able to get it in first page .
also i used to have a pro account in similarweb  and  for the traffic sources for Stake Com Bitcointalk is   less than 0.01%  like nothing
you might ask then why most of casinos pay for signatures here if not much traffic the reason is Bitcointalk have a good DA (authority) and gaining a lot of links from here helps them get good DA to their domains but most of them stop after a while and new ones comes in .

Form the beginning this was the only game that made sense, I even commented on that back then.
Also in his starting post he wrote:
"After submitting the correct paperwork i was instructed to send in i was immediately hit with a random investigation " into one of the bets I had placed " and was told no further information would be provided and I would be updated once the investigation has been completed."

So if it not this game, what else.
Also you must agree, previous bets of him were all much smaller and ( at least he didn't show any other ) not on player lines.
If he is a regular player props bettor it would make sense to maybe follow that bet, but what if it is the first time he made such a bet on stake.

Anyway, it's useless now to comment on this any further. It is obvious this is the game/bet they are talking about . All he can do now is wait until there is an official statement. Of coure stake support should be much better, also say what's up from the beginning instead of first stating something about multiple accounts and so on. But this is what they always do, also other sites. First they want you to perform KYC and then MAYBE they tell you the truth what it's all about.

It's a shady but common practice unfortunately.

He what? Did you accidentally use wrong account or something? That's why you deleted the post immediately? AHOYBRAUSE leave you no feedback at all.

---

Thank you for this. I somewhat trusted your instinct on this one. I was just venturing and amusing an idea of OP knowing that the problematic bets will be that one, instead of others he made, because he knew from the beginning as he deliberately followed a specific tip instead of doing what he claimed he did: just following the crowd.

I know i said i wasnt going to post on here til update but this person ( "who doesnt work for the casinos" ) is making some serious defamatory accusations.
So what your doing is deliberately trying to illegitimate my statement. From the beginning I've been transparent about this whole thing. Even posting all my bets ( even the one in question from the very beginning of this form ). My account was immediately suspended after this bet was made on the Jontay Porter game and i was told some BS about multi accounting and Kyc issues. After the news broke about this story it was quite obvious that the bets i placed right before my account was suspended ( prop bets on Jontay ) were the ones in question. Again I admitted to following trend from stakes very own high rollers.

To accuse me of having some kind of knowledge on this would be insane. Do i know Jontay personally ?

Also the people accusing me what do you personally gain from this? Someone with any kind of inside knowledge wouldn't be running to forums and complaint sites with complete transparency in trying to figure this out. Just would be very dumb and leave lots of web imprints to further bring this investigation to my front door. 
The internet is one weird place were I guess opinion beats logic/facts every time.

Well, the verdict is here.
Jontay Porter has been found guilty of manipulating games: https://www.bbc.co.uk/sport/basketball/68840803

Since OP bet on exactly these lines I guess the original wins will all get voided.

Leaves the questions, what happens with the rest of the funds in the account? Is it a violation of terms betting on this, knowingly of course, but unknowingly? Stake can't prove OP made these bets knowing it is rigged, he can always say he was just "following the trend", I would do the same.

Let's see if OP comes back at all, he hasn't been online for over 2 weeks now. I might already know what's up.  ;D

Yea very weird case. Cant believe this player threw away his career to profit 20k$... Also was betting on his own team and losing and placing bets as low as 15$
obvious scape goat for the NBA to make a point here. Very sad he didn't have a translator to just take the fall.. lol

But on a serious note stake still wont give me an answer on what happens to the bet, and my original stake, til my level 4 is complete. I am level 3 verified now (finally after completely re doing the verification process from level 1) so hopefully this gets figured out.

This was the email response from stake after asking about this case.
" Hello,

You need to complete Level 4 KYC before any further changes or communication can take place regarding this issue.

Regards,"

Also as my last message reads I would be offline till then. And since there is no responses on here after that there was no reason to come on here and talk to myself.
Explain what you mean by "I might already know what's up. " I don't understand what this means.

Also i literally grabbed these bets from stake high rollers seen lots of people slamming big bets so me having the bank roll I was ready to take the risk and follow trend.

Some light at the end of the tunnel nice to know, but Stake should really have handled this differently unlike having to leave the player believing there was something wrong with players KYC Doc's.. probably it was done to avoid compromising their investigations but great to see that it's almost over...

Do share the outcome of this @jeffyeps

Despite stake not giving a valid reason for whatever they did, atleast you knew were the real problem came from, and seeing the NBA investigations are done it would be nice to have you update the thread on how this was resolved unlike leaving this open , good luck to you.

Why do they need you to complete KYC level 4 to explain you what they are going to do with your funds? If they've accepted your level 3 and below KYC documentation it means they've no doubt about your identity, no? Do they want to avoid to publicly expose they've decided to take your funds? Thus if you're unable to complete level4 KYC, they will never have to reveal it? As you've quoted on AskGamblers, they've assured you to accept all proofs of income for level4 "any form of proof of income will be accepted for Level 4". And now you've managed to complete level3 they're finally requesting very specific documents you're unable to provide. When I saw their message saying they will accept any proof, I was surprising, now I'm not anymore, sadly.

I think you get it wrongly, it is not over and resolved yet. OP is still required to clear his level 4 KYC. After that, and if we assume the problem is indeed with that bet, Stake will tell him their decision regarding the rest of the fund on his account.

Yea at this point I've exhausted all my options only other form I have I can send in is my literally SAT form (Mexican tax documents) for the past 3 years showing my employment.
I have sent in multiple months of pay stubs with my employer information signing off on the pay sheet. I am paid in cash and crypto and stake is requiring my employer to provide me with a quarterly earnings statement and bank statements to prove deposits which is impossible as I do not have. They are asking for more information then it would take to buy a house, get a loan, or even my own country's tax department asks for.

They take days to verify or deny, then days to respond to reasoning of this or next step. They are really slow boating this as long as they can which is very concerning.

 I am appalled at their message back as well as before in emails to accounts team I was specifically told KYC doesn't have anything to do with and I will be presented the decision of investigation when one is provided. Now its a different story. Complete all levels of KYC in order to gain access to the results of the investigation. Some next level fuckery going on with stake lately.

my income is all from the web affiliate , crypto and trading online .  i might have the same problem you are in if they asked me such a documents

man this is sucks

If Stake doesn’t get or isn’t happy with level 4 verification, it doesn’t mean that Stake can steal your money. It should mean that they pay and then they can close your account. Source of funds has nothing to do with identity or multi-accounting.

Then I'll suggest you to complete your KYC before any situation can happen to you and they slam their KYC hammer on your account. Prior to completing the highest level of KYC [given your problem will be on their level 4, SoW], don't deposit any further and it'll be best to withdraw everything in incremental amount instead of whole.

Otherwise, if you don't want to do your KYC on Stake, then leave [with same suggestion to withdraw as above] and move to other casino you prefer more. Simple as that.

---

Are you sure with this statement?

If Stake doesn't happy with the result of OP's level 4 verification [SoW], it means they deemed OP did not pass their monitoring and CDD [Customer Due Diligence], especially because OP did not pass level 4, which heavily related to AML policy (https://stake.com/policies/anti-money-laundering).

Thus,
https://talkimg.com/images/2024/04/22/jprpw.jpeg (https://talkimg.com/image/jprpw)

It's just one of handful rules on Stake that state the reasons they're allowed to confiscate someone's fund if they find something strange.

I was able to send in tax documents here from my country and i am level 4 verified now. Stake has come back yesterday after full verification and me asking for the answer to this bet investigation and stated they need to do an internal investigation now and will contact me within 48 hours. So we will see tonight if money will be returned or they give a new reason to keep delaying my funds.

Yeah, as stated, the KYC are the "prelude" of the real investigation. Only after they've got your data and verifies it, the investigation will begin. In an ideal world, they'll release the rest of your fund, minus the winnings you got from the questionable bets. So, hopefully they'll take this decision, because the alternative is much more bleak [they confiscate everything].

Yea hopefully they just void the bet and return the original stake. I have no beef with stake as I see now what unfolded and what they have to do to protect the integrity of their business and investigations. I still would like to continue to play on the site and am expecting my funds be returned. I don't know how there could even be an alternative as that would be really shady on their part as I've done nothing wrong.

So pretty much just got scammed from stake. Bet was taken from their own websites high roller section was following trend and now my money is being stolen. Will have to make a complaint to the right gaming here and go forward with the lawyer. I really don't understand how stake can justify keeping the original stake of these grounds and to completely sever communication and everything after all the hoops i just had to jump through for verification process.

Here is stakes official response
"
Hello,

We thank you for your cooperation in the extended verification process. Following the same and a subsequent internal investigation, we regret to inform you that your account has been permanently closed.

Based on the investigation, it has become clear that information surrounding an outcome of an event was used when placing a bet on the Stake.com platform. In other words, the match was manipulated and fixed. Other investigative authorities have reached the same conclusion and have also pursued enforcement action.

Unfortunately, you will not be able to withdraw any remaining funds and, you will receive no further correspondence from the accounts team regarding the decision.

Please see this email as confirmation of the final outcome of this investigation.

We reserve all our rights and remedies in this matter.

Regards,
"

This is another case that has nothing to do with money laundering. It shouldn't even be brought up. The player isn't being accused of money laundering. In the history of BCT, I have seen one case at most of money laundering. If money laundering is used then the book is just pulling up an excuse to steal money. What should happen to a player that is unemployed and doesn’t have a bank
account?

Reading further posts, Stake did steal money. The outcome was rigged but the OP may not have been involved in the rigging. He may have made a steam play, poster is calling it follow the trend, where he saw the line moving elsewhere and jumped on it. It's ok not to pay winnings but pay the rest back.  

Stake is misrepresenting what law enforcement has done. To my knowledge, the only funds where deposits weren't paid back involved those involved of rigging the game. Others got their deposit back. If a player unknowingly gets caught up betting a fixed match, a book can't take all his money as a punishment of a crime he didn't commit.

To clarify, they confiscate all of your funds? Including the other balance you accumulated from the winnings of other bets? Were you at a profit from your entire stay at Stake?

---

Yes, this is another case that has nothing with money laundering, but this is another case that has to do with being compliant to clauses on the ToS both parties entered into agreement, that Stake are allowed to do their CDD. I believe I've give some explanation on the other thread.

I really frowned upon this "new" approach from Stake, but it doesn't mean they don't have the right to ask for it. Even with the neighboring case, where their level-4 verification goes out of the fence [while at the same time, frowning upon and thinking that the decision they made on that case is not something acceptable] the basis of it stays true, that they reserve the right to ask for SoW and may brought it up whenever they deemed fit.

What if a player is unemployed and doesn't have a bank account? Well, they have other acceptable documents (https://help.stake.com/en/articles/5328395-acceptable-documents-for-source-of-funds) a player can submit to verify their SoW.

https://talkimg.com/images/2024/04/24/r2nbl.jpeg (https://talkimg.com/image/r2nbl)

and what should the outcome be if Stake doesn't accept any of those documents? Do they return funds or confiscate the player's money?

We are currently being the witness of that situation on KosherMania's case, aren't we? They doesn't accept any of those documents, and the player and the casino are currently in a constant tug-of-war of verification.

Whether they'll confiscate the player's money or return it, I can not say, as we are yet to see the outcome of it. But from past experience, I will dare to say that a casino will not confiscate player's fund without strong supportive evidence. All they can do is to make the process difficult [perhaps borderline infuriating], but they will eventually have to return it if there were no basis of questionable source of wealth.

Unless, of course, the casino [or broadly speaking, any platform out there] itself is questionable.

Yes confiscated the original stake of this bet that was made off other bets on stake and closed account without any further information and complete severing of all communications. I've been on stake since 2021 my entire stay at stake would be not profitable if we are talking about the full entirety of my account. I've proved my identity and source of funds and I'm being penalized for following their own site postings of the high roller bets. Crazy at any time they can just steal your money and not feel guilty about it. I'm sure other casinos just voided player bets and returned players original stake. I guess this is just the outcome of playing on shady sites. I am having to now make a complaint with license provider.

Well, if they were abiding law they would not be allowed to just keep the funds. Sure you bet on this game and the game most likely was fixed.
It also looks a bit off that you bet your whole balance (even though 1 bet was a parley). But whatever you knew or didn't know about the state of this fixed bet , it's not really up for debate.

You could have just followed the trend. If I believe that personally is also not up for debate but since they can't prove you knew of the fix this is a void and the funds have to be returned.
What also would be interesting to know is, what happened to people's bets that bet on the over on this guy. Sure there won't be many but some must be there. Did they get their money returned or they they just void the winning bets? For some reason I doubt it but it is impossible to find out about it.

I have to admit that I did not scrutinize the whole deposit and bets flow, so I can't determine it myself [nor that it stated anywhere here, that I know of] but you're betting your whole balance on that match?

I don't understand why they needed such confidential documents about your identity and your revenues if they just wanted to close your account. If they were investigating something about you and how you've placed this bet why not asking any question about that?
I wonder if any other bookie, especially fiat and licensed ones has seized customer funds for that bet.

Draftkings and one other unnamed book is holding money from the accused player and those involved that made the bets at Draftkings. From what I know, other books returned the money and didn't confiscate balances. Most even paid out winnings being unaware or just making a quick payout.

You should read the other thread, they asked their player to submit a statement from the company he worked for, when did he started working, his job title, and so on. Stamped and signed.

If I may ventured a guess, both of this OP and that picked a short straw and meet with a difficult operator. I somewhat "refuse" to think Stake turned themselves into a KYC nightmare for everybody. We'll need a couple more cases [and fortunately, currently there are not new ones] to see if these two are just an isolated cases [thus, a difficult operator] or it applies equally [a KYC nightmare].

How does any of this have any grounds. I always deposit and bet the full amount weather its slots sports whatever im depositing im willing to lose so i play with it all.. And when i win i instantly withdraw unless there is a sports game i want to bet on immediately after which happened here. If i deposit 20k im playing with 20k and say i play with 2k if you understand how stake works i would still need to bet my money 3x in order to even withdraw you cant just pool ur crypto into their wallets and instantly withdraw anyway thats a case for money laundering.

And just to clarify when i deposit on stake it is less then 10% of my portfolio so again yes i bet my full balance just like a majority of players. I dont really think ive met someone who deposits on stake then decides never mind i dont think i want to bet this full amount unless its on slots and they are getting abosolutley ripped. Never met a sports better that deposits large and only uses partial of balance.

Also holydarkness what do you mean by "fortunately" they don have other kyc issues. IF you look at any complaint site thats the majority of their issues ? and how is it hard to believe when you yourself on this thread said that level 2 should suffice in answering and returning of funds but now its a different story? just say you are an advocate for stake. Ive complied with everything from these people and its still hard for you to believe? i dont know what more i have to prove to a person like you but you obviously are one of those guys thaat refuse think a casino cant defraud their customers. Honestly dont know why you keep frequenting this thread giving stake every benefit of the doubt and throwing words like "fortunately" they dont have any other kyc complaints


Yea its very confusing/sketchy they just come back in email and say " it has become clear that information surrounding an outcome of an event was used when placing a bet  we are confiscating funds you will receive no further correspondence from the accounts team regarding the decision. "

Crazy they post high roller bets and god forbid someone follows trend on their site how can they prove that i didnt just followw trend on when they were posting these bets publicly on their site.

Another reason that I believe that you are innocent is that you were following the trend. The people in on the fix, set the trend. They were the first to get in.

Exactly and stake should be able to see what position my bet came in on. the fact that they are playing this game and giving no proof or information just shows how shady this casino has came. Could there be a possiblilty that a customer followed trend on their own high rollers ? not to them. Again i really dont understand how they justify taking someone's money on a voided bet.

I was just trying to determine how justified and in line Stake's decision was. If you bet everything you have, the whole balance, into that match and they confiscate them for the reason of rigged game [we'll disregard whether you know about this or just following a trend for a moment], then it is understandable. You bet x amount of balance, the game was sketchy, so they confiscate that x amount of fund from you. That x just unluckily happened to be your entire balance.

But if you bet [let's say] USD 5,000 on that match and you have USD 2,000 left on your account, and they confiscate this too, then this is arguably unethical. That 2,000 has no involvement with the whole situation and shouldn't be "collateral" damage. That action, if that's what they did, was wrong in my opinion.


I said, "and fortunately, currently there are not new ones", and I mean it. Fortunately currently there are not new cases against them regarding KYC. Don't you agree it will be a very bitter and unfortunate event to happen to someone else? Weren't two cases already enough?

Read again [as I believe you read my statement wrongly] I am talking about future case --explained by the wording "currently there are not new ones", referring to the absence of new case in the present time-- to try to determine if Stake has turned into a KYC nightmare. I am not talking about cases that's already happened and still in the need of mediation


I believe what you're referring to what I said is this?


Please read again, I am saying that level 1 and 2 should be enough to identify and help casino flag a user, not to return the fund. How logical is it for any platform to return a fund when someone fulfill the highest KYC level and disregarding the abuse they might or might not do?


Interesting notion. I noticed, that you have a tendency to be offensive (https://bitcointalk.org/index.php?topic=5486388.msg63879974#msg63879974) when someone said something that is against your narrative or what you want or whatever it is that's on the slightest degree against you, regardless the purpose of those question or statement.

So I am abiding your wish.

I previously tried to disregard your spiteful accusation [that I am here only to take benefit of the casinos, working for them, wishing to be offered to work for them by dong this, and so on, while I am here purely for the community] and try to keep actively overseeing this one. I understand correctly that you see me as someone very partial, perhaps even corrupt, as I am benefitted from those cases and looking forward to be employed by them?

I am withdrawing myself from this one and taking the back seat.

Don't blame you.

Holydarkness doesn't work for anyone. It's the go to statement for a lot of people in the wrong. Although I understand your frustration, if you want help then be courteous with people trying to help.

I still think you should be paid on this one. Seems obvious you weren't in on the fix since as stated before, you jumped in on the bet, you didn't start the wave, you rode the wave.

It’s unfortunate how this case is taking so long, I read most of the updates regarding this weird and unclear incident, it’s a bit worrying when large amounts of money are involved in such cases, the support team and representatives didn’t show here up on what I read here, nobody from Stake team responded or provided information. So as I can understand here, you are always not able to withdraw your winnings and deposits, but also not permanently banned yet?


It’s sad that when someone good is trying to help and make efforts, then get accused of none sense things, instead of showing support or at least a thank you. However, maybe the OP is stressed and not doing well, so I call the OP to send an apology for holydarkness as he is always neutral in these cases and only trying to get the truth, help the community to see the real and full story. If only the OP read some of holydarkness’s topics and posts of similar cases, he wouldn’t say that.

We are here to help each other and get the truth of this incident, in order to avoid more victims or fake cases. We still can’t judge the casino neither the OP. However, Stake is clearly taking more time than usual for something like that without any clarifications, this may raise some red flags about the slow support, no matter what happens later.

I understand his points but a lot of the times he is basing his bias on accusations without any further proof. Saying if op did such and such then he is in violation of these terms. Which is cool and all but its all based on what ifs. And now stake has not proven anything like they claimed with the multi accounting claim at the very first day of this problem, then we come to kyc information which again holydarkness is coming in with tos on why they do this which is what if. All the time holydarkness is giving subtle little hints that im in the wrong here betting on sketchy bets even tho ive proven everything time and time i am following all rules and followed this trend. Now what gets me taken back from this persons statements is the justification of the taking of my original bet.

Lets speak in hypotheticles for everyones sake even tho this is how the events went down. Say a player places a bet that is posted on casinos on public high rollers section and his account is full level 4 verified with proof of funds and everything and the game is found to have been rigged by a member of the sports foundation in what terms of service is stake or any casino entitled to all of the original stake ?

Again speaking that theres no proof player ever had or could have had any connection with the rigging of this bet, and all other factors on account check out.

Holydarkness says "  If you bet everything you have, the whole balance, into that match and they confiscate them for the reason of rigged game [we'll disregard whether you know about this or just following a trend for a moment], then it is understandable. You bet x amount of balance, the game was sketchy, so they confiscate that x amount of fund from you. That x just unluckily happened to be your entire balance."

Im just wondering under what TOS on stakes betting does this follow a justified confiscation of funds under these hypothetical terms

Ive scrubbed all of their sports TOS and this is the only thing i can find in the player prop section
"We reserve the right to void bets placed on known outcomes or known results."

So say even if the outcome is a known result bets would be voided, not stolen.

https://bitcointalk.org/index.php?topic=717790.msg64019683#msg64019683

This case is already over. .
What a chance for the OP to bet on a rigged game
Also American Bookies (including Stake US) made decisions similar to this one.
Also the OP used to play casino games most of the time untill one day he decided to bet all his money on a rigged game . Even if it was pure chance this will not help your case Wich already over. 
I don't think Stake will ever change it's decision. And for the OP better to Move on.

American books didn’t make the same decision. All American books paid the Jan game. They continued to leave Porter bets up after that. When Porter rigged the game a second time, that’s the bet American books didn’t pay. The OP was a sports bettor, not casino.

Stake didn’t pay the January bet because they never had any intent of paying. They had no idea the January game was rigged until 2 months later. They made a big mistake in taking a huge prop bet that no honest book in Curaçao would take.

No one has accused the OP of rigging the game. He may have been unlucky. You can’t steal the money from every player that bet the game. Just cancel the winnings and give the OP the remaining balance.

It’s not because Stake doesn’t have the money. The owners are filthy rich and may be very honest. It’s because Stake has incompetent people making decisions. Look at how many times Stake makes prolonged decisions on multi-accounting when other books get it done within one week.

More people should admonish this type of behavior from Stake so that in the future, it doesn’t take months to get paid, a decision to be made, unnecessary KYC or an unjust decision.

How he could move on, if he didn't make anything wrong? You are about to give him $45k to help him to move on? I don't think so. If he didn't cheat he has no reason to move on, and he should refer his case to the license regulator as he said or to a court. The casino representative said to Askgamblers they will send elements supporting their stance, but they "require additional time" for that despite the 3 months that have already passed. I guess neither OP nor anyone else will know what elements will be communicated to AG at the end.

The reason for low limits for prop bets is this exact situation. It’s easy for a player to rig a prop bet by leaving the game early before getting a certain amount of assists or rebounds. Rigging a NBA game side is tough to do. 20 years ago was the last time and it was the ref, not the players, that rigged the game. This is Stake’s fault for taking a huge prop bet.

Indeed, it's hard to move on from this.
The only fair solution would be refund the bet amount, let him withdraw, and if they don't want his business any longer they can close the account.
Just seizing all the money, not only the winning, which makes sense, is kinda crazy since they can't prove he has anything to do with it. They can't prove he knowingly bet on a rigged game and he can't prove he didn't know. So it should be a void and case closed.

But it's not the first time stake is making harsh controversial decisions and they firm on it.  :'(

I understand what you are trying to say . but Imagine if Stake Paid him his deposit Back .  Like Ok Man you tried to Scam Us and Book on a Rigged Market We catched you so here your deposit back and will Void the bet . (It will be like a slap in the wrist )  and encourage all other  shady bettors to try to do the same risk free if they caught they lose nothing if they not caught they cashout. 
you should understand from the point of view of a huge business and bookie like Stake .

based from the news i read  it was some American Bookie who raised red flags about that Betting line and there was a huge flow of money from a lthousands  of accounts(since there bet limits)  so who knows if the OP was one of those accounts?

Iwould say for the OP you are lucky you are not in the US right now and you didnt Use a US Bookie . they dont play games in there  you would end up being investigated by the FBI
add to it the Shohei Ohtani and his his translator Scandal last month they are serious about investigating such things.

It's not what you said above, you said that even if he bet on a rigged game by pure chance, he should accept the decision and move on, because the case is already over according to you, while it would have nothing to do with trying to scam anyone. Now you claim he's a cheater so he deserves to lose his deposit and to be arrested by the FBI, it's not the same thing at all. If he didn't cheat it's none of his business how the casino manages cheaters and tries to afraid them, and he shouldn't lose $45k because of some casino business politics.

What I'm saying is Stake will not change that decision even if the player went to Gibraltar where stake have paper regulaTory to sue them.
Because even if the player prove 99% he have nothing to do with the game being rigged and stake have 1% still stake is thebpartybwith power and the one holding the funds
Since the game proven rigged Stake will not even care whatever the player did. Even if he is in the right side and stake in the wrong there nothing can be done and no legal decision will affect stake. Also they are so big that they don't care the reputation in a forum or even in askgambler.
Beside that maybe they don't even know the player exist as there hundreds of same accounts on  The same game . They bring banned. By the way it's only a little of people who come to bitcointalk a lot of others like 98% doesn't come to bitcointalk to open a a scam accusasion
.
I said for the player to move on because there nothing he can do. If he hire a lawyer ( he might get scammed again by those Gibraltar iffshore lawyers ) they can do nothing.  

If Stake was a small casino and worrying about losing a few customers they might care. . . .

There is another risk of betting online beside the odds Wich is the casinos have all the power and they are the ones hold your funds and the risk of being refused payment must be put in consideration beside the odds when betting your funds.
Maybe try a decentralized betting site like SX then you might reduce that risk.

Other books here at BCT would have paid the bet. US books paid the bet. Stake didn't pay. As far as decentralized books, from what I've seen they are unplayable because of their poor odds. The decentralized books really aren't decentralized. There is a case going on now for multi-accounting.

Boss why are you only posting on forums that holydarkness posts on and come to his aid everytime ? kind of weird... Also i never decided to bet my whole balance one day lol the days prior to this i was betting everyday for a week with 80,000$ balances. Its very damaging that you and holydarkness keep commenting as if this is some sort of scam i arranged with jontay porter lol.

And lets get to the facts here since nobody wants to mention stakes TOS rules again here.
player prop section of TOS Sports betting rules displayed on Stake
"We reserve the right to void bets placed on known outcomes or known results."

So lets just follow their own TOS here no reason to keep making accusations of me knowing it being a rigged game. Stakes own TOS says they reserve the rights to void the bets. Not confiscate initial stake.

Other betters got paid out what really surprises me is that I'm a big player on the site so for them to just confiscate and not provide any information is very concerning.

Also day 10 now of askgamblers requesting documents from stake in which they still have not provided... after verification and a quick cheeky email of were taking your funds and we are ending communication nothing has been updated on the complaint forum no documents proving their case have been submitted.

Im not accepting this decision and i will be making a complaint so this doesnt happen to someone that could really be effected from these casinos withholding funds.

Keep up the good fight.

Stake pays so much for ambassadors and advertising that they really don't care about stiffing a few customers. They throw money at Drake, YouTube influencers such as Adin Ross, many others on YouTube, Twitch and their own streaming service Kick, football teams, UFC and many more. There are a lot of fake videos of wins on these streaming services.

As I said before, this case isn't against the owners of Stake. I like the owners. It has to do with incompetent people making decisions on payouts.

Why are you talking about Gibraltar? You are the first one mentioning this location here. I hope you don't say that because OP seems to live in a Latin American country and you think it would be too far away for him. In fact, this casino is obviously registered in Curaçao, "owned and operated" by a curaçaoan company incorporated there. Their ToS allege an “exclusive jurisdiction” of the courts of Curacao regarding disputes, in addition. You shouldn't mislead people, OP is maybe very close to this location contrary to most customers, if he's actually living in Central America. Distance is probably not such a big issue for him.

https://stake.com/policies/terms

Ask gamblers asked to provide proof from stake.com to resolve the complaint they gave them 96 hours to respond. They then granted them 8 additional days after the 96 hours for a total of 12 days to respond ( which the ask gamblers team on multiple occasions have provided extended time for stake all while telling me if i dont respond in 96 hours my case would be rejected.)  with proof in which now they are coming back saying " reasonable grounds to suspect that the player MIGHT have been involved in committing potential fraudulent activities. "

The word used might is very confusing. Would love to see what information this could be as ive done nothing fraudulent.

Last week i hired an attorney to file my complaint with gaming license holder in curacao and also we will be going after them in civil suit as well and name ask gamblers in the complaint.

The fact that i am here defenseless and i am not provided with any information being sent to ask gamblers or how they come to this conclusion and the immediate ban from responding to any of these complaints from stake or ask gamblers is very damaging.

Either way i hope this thread serves people in deciding this is just a very shady casino to play at. The second you turn a profit you will be made to be a criminal.

If they had these defining facts of me fraudulently playing on the site why did it take 4 months to come to this conclusion and all this run around about multi accouting, kyc, bet investigation. Just for all this to be settled and come out with defining proof that i am partaking in fraudulent activities?

Seems almost like stake has created some sort of doctored proof in order to justify their seizure of funds that are not theirs.

Yes, even if the casino has really been able to provide some convincing evidences about such "potential fraudulent activities". It's rather biased to close and conclude the case without saying if this seizure of funds is legitimate and lawful according to them finally, and without a word about the very fishy, unprofessional and uncooperative attitude of the casino through all the course of the dispute. They took 2 months and a half to reveal what they are suspecting actually(and only once OP exposed a private message from them) and to send clues about it, only talking about endless KYC issues dishonestly before. At least, it's not respectful to the platform, neither the customers. An honest and professional casino would have been transparent since the very first day.

Every week and month this case is getting worse.
Stake treating their customers that way is just ridiculous. Be upfront from the beginning instead of beating around the bush every single time.
Also I don't understand why askgamblers is giving them extended hours/days to reply every single time while OP is giving limited hours. It feels like they are somehow biased.

45k$ sounds a lot for a normal person but for stake it's not. Really this is a strange case which is like a circus at this time.