Bitcoin Forum

Indeed there is some sort of bug ...  though I've experienced a bit different issue.

I did following:
1 - clicked bet
2 - picked side
3 - on win (multiplier x1.98) - cashout button is visible  - so far everything OK
4 - (reloading the page) the cashout button won't appear ( stats show series 0 multiply x0.00 ) and I'm asked to pick side
5 - continuing with another pick
on win it seems to go back to "normal" but showing wrong stats: series 1 and multipier x7.92 (but should be series 2 mult. x7.92 )
on loss I lose ... but actually I was not given the option to cashout (previous win)

Couple tries and I was able to make x7.92 multiplier within series 1 (after reload) and x15.84 in series 2 ... which should not be possible
Definitely something wrong here.

some pics:
https://ibb.co/8bKvH6S
https://ibb.co/bPj8Zpp

That happened to me a few weeks ago but I didn't find the pattern.

I have only 1 question here.
Why would you, if you want to click cashout, first reload the site/close the tab???
I mean, what is the reason for even thinking about reloading/closing when your bet is not finished yet?? That doesn't make any sense.
Sure it's strange/buggy that after a reload you are pretty much forced to keep paying, I guess the system just didn't consider someone would be silly enough to reload a site or close it while a bet is in action.

It's the same as if you would close your table on a poker client while you are in a hand. It just doesn't make sense.

For this reason I don't see any intentional scam here, a bug yes, it might be one, but a scam it is not.

Before you hit the button the browser may crash, internet connection may be interrupted, accidental hitting go-back shortcut ...
All these should result in either auto-cashout or showing correct (actual) data after you come back.

I also didn't call it intentional scam, rather a bug.

I thought the game was one play only. Like roulette, you play on red and it cashes you out. I didnt know I had to manually cash out so the second i saw i won the flip i switched to cashout page only to find out i still have $0.
The reason why this is a scam is simple. Bc.game is not some small casino, they're huge! And there's 99.9999% chance they already know about this bug yet they keep the game running.

Imagine if someone was doing 100k coinflip and they won the first round, they're excited and they switch to cashout page - but theres $0 in their balance. They go back to coinflip and see the game is running and their 1st round win is now deleted. Bc.game could in fact deny the player EVER played the first round. Because how would you prove it without playing the 2nd round?

Seriously, if you do a 100k coinflip you have played this game before and know the rules. Nobody plays a game for the first time and wagers 100k, haha.
Nobody in their right mind would just close the tab. But anyway, still not a scam.



Obviously I was talking to OP about calling it a scam.  ;)
But of course you are right, these thing might happen, meaning crashes and so on.
Still, OP did it intentionally.

guy with a profile full of affiliate links defends the casino he's affiliated with. Lol  ;D ;D ;D


Great job defending shitty bug that they don't want to fix.

It's a bug which plays in favor of the casino. It won't cause them lose money, but users could ( due to being forced to play another pick )
I really think it should be fixed.
Once the casino is aware of this bug and willingly not fixing it then it turns into intentional scam. IMO

@OP
to AHOYBRAUSE defence, he seems to be very active in helping people solving problems in this section ... check his history.
But for some reason just don't find this to be serious issue.

Reflink is just signature campaign spam ( one of the things i don't like much at this forum)
But does not mean his direct affiliation. I believe he will be paid even if he say something against that casino.

P.S. you can set "don't show signatures" in your profile settings. Forum is much cleaner then.


Have you reached them? Did they refused to fix it?

@AHOYBRAUSE is completely bias everytime it envolves BC.Game and he is afraid of losing his signature campaign reward - so don't expect anything rational or neutral from him.

Are we taking about 10$ and 19.9$ scam here or is it some other amount that i don't see it yet  ???


The same is my question, did he try to reach the support and what was their response? It does not matter what people say here about this case and who is defending the casino and who is neutral, the point is that it is the casino at the end, as how will they resolve this case.
Sometimes the casino can pay back the gambler if they find that the gambler lost money because of the bug at the site and that is not the fault of the player, but some casinos may not listen.

amount scammed doesnt matter in this case. They're aware of the bug yet it hasnt been fixed yet nor is the game offline.
Ive reported that bug and still havent got any response from them.

Then I agree with this scam allegation!
Maybe could give them some time to react but we need established members to endorse this as newbie/Jr voice has no weight.
I urge well-known members to make noise.

I try to re-create the “bug” by placing a bet then not cash out instead I close the tab and went back again on coin flip game but still my game is still save with my cash out is available.

I try to refresh too several times my tab while I have an active cash out but the result is still the same which my game progress is save. I can’t support this bug if I don’t experience it myself so the accusation about bc.game allows it is not justified.

You can check my actual game trial here https://imgur.com/pnmfNO0


This is not true. Anyone can file a serious scam accusation and view fairly if all the evidence is strong enough to make the case against the casino.

I tried to do this bug again and it works for me: https://ibb.co/MVwgbjv

see theres x3.96 but i only guessed one right. I'll record my screen when i get home.

recorded: see comments below to get into picture whats going on.
https://imgur.com/a/SEcgFTD


0:00
First 2 bets I lost, then win (visible payout button  ... so far ok)
I didn't click the payout button and reload page ( to simulate browser crash )
Now I only have the option to pick side again (note the stats are also wrong series 0 multiply 0)
moving further I lost (without chance to stop playing and cashing out the first win)

0:27
starting new game
I win
reload
again no payout button just option to pick side
moving further, this time my second pick was win (and stats shows series 1 multiply 3.96)

Might worth to note I'm Windows/Firefox.
I'll also admit that I've had a few times where everything was fine...it feels like an occasional bug.

Can you add prove that they've been made aware of this bug and they deliberately not fixing it? When did you reported it and through what channel?

I haven't check the game myself, so I am not sure if it's just a simple glitch or a bug, but I'll notify BC's support about this bug, hopefully they'll promptly addres this issue and [if the bug is correct, temporarily froze the game].

---

We don't discriminate rank on this thread, other than they're expected to have some knowledge on how the forum works if they're at a relatively high rank, so what you proposed is actually quite the opposite. In fact, most of the people raising accusation here are newbies, be it a pure newbie asking for help or people with older account who use a newbie alt to hide his main account.

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Edit: oh, OP, the scammers profile link will be this one: https://bitcointalk.org/index.php?action=profile;u=2503677

I tried replicating the issue - First, I flipped the coin and lost the first two tries but the third time I won and immediately the “cash out button became active” Just like you said I refreshed my browser but the button was very active (I didn't close the browser because I'm battling with network issue it will be difficult to get to that page if I should close it).

The second time - I won twice by choosing heads and then I refreshed the browser again but still the cash-out option was very much active for me despite the network issue. But since someone stated that it doesn't happen always maybe I would have encountered it if I had continued.

---

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Op, since you suspected that it was a bug then, it would have been better if you had reported it in their ANN thread rather than creating a scam accusation thread for it.

The reason why i made a scam accusation is also this:

Their customer support takes 5-6 hours to reply and if you dont reply within 15min they simply close the conversation and you have to do it all over again.
If this happened to someone who needed to cashout fast, their money would be stuck on there forever because its unreasonable to expect the player to be online for 6+ hours just to catch their customer support online

Maybe it’s due to your device. Try to hard reset your browser because the problem might be on your side. I try to do the exact method that you did on this reference that you provided but same result to me which is there’s no bug found. It’s very hard to support your accusations if this only happened to you. Take note that I’m not supporting BC casino in general here.

The only error I only encounter is my account keep signing out whenever I do this test on the game while I close the tab completely without many bc tab remained open. This is odd for me because other casino usually let me stay sign in even if I close my tab for a long period as long as my internet connection is still connected.

Try to find other user with same case as users to provide a better justification that this bug is happening on other user too. Much better if the user is high rank here to avoid being accused of alt account just to prove your case.

There is a user in this thread who replicated the bug.

I've send a message to BC.Game Support, notifying them about this issue, and they assure me that they'll send their dev team to investigate this bug. But I can understand that it will be very much assuring if BC.Game Support come here and tell us themselves that they've take it into their plate. I'll urge them to make a post here.

Thank you for bringing this to our attention.

We truly appreciate your feedback. Rest assured, if there are any bugs present in our game, we are committed to addressing them promptly. Our development team is currently investigating the issue you've reported. We apologize for any inconvenience this may have caused.

Once the bug is fixed i will edit the thread. Thank you for a reply

Can you look into the other topics @bc?

Oh, OP, to address this issue above, I think it's not intentional. I've been trying to reach their live support myself for umm... an unrelated situation with your case. And yes, it's slow. I initially thought it's simply due to a weekend, where some of their staffs are off, but then I noticed they have this warning on their chatbox,

https://talkimg.com/images/2024/03/17/JFqUP.jpeg

I believe it's just a temporary issue and will soon "unclog" itself

I've just attempted it now, and the issue persists.

I'm curious to understand why their game continues to run despite this reported bug.

After all this I wanted to know would be the same problem for me, so I tried.

My result:

bet 1cent on silver, silver won -> closed the tab -> opened a new tab with bc site -> went to casino and chose coin flip game -> session was still active and was able to cash out the previous bet

I am playing on brave browser by the way, maybe it's different for other browsers.
So for me this problem does not exist.

I still can do that. No reload, just left the game, come back and the previous winnings are gone.

https://imgur.com/a/CuGqe66

You might be special. Can you record a video and share the results?

Sorry but I appreciate my privacy. When I say the problem didn't occur to me then that's a fact.
Some other user previously commenting also didn't encounter this problem actually.

I just tried again with the way the previous poster recorded: making the bet -> when it wins click on something else like the bonus page or whatever -> return to coin flip -> no cash out button
When I did it the sound route I also had the same result as him.
So in other words, when you refresh the page (close the tab) this doesn't happen, when you stay on the page and just jump somewhere else and then return to the game, the bug is on.

A bug like this, reported already over 1 week ago, may be called bug or scam? as everyone knows the game is still live.

Only a fool would call it a scam.
It's up to your responsibility to continue playing. The rules of the game are clear, when you win you cash out or you keep playing. Somebody not doing any of these actions and just leaving the game is just not unfit to play in my opinion.

You people scream scam for every little thing that's happening here, it's amazing.

OP who reported this first actually won his second bet. So he got scammed?

Oh by the way, why are you using 2 accounts now Joana226?
You must think we are stupid, don't you?
Both inactive since 2021 (where you both commented last in September 2021 in the same thread). And now suddenly both accounts wake up March 5 and March 7. Both complaining about bc.game, hahaha.

Well if there is a chance the bug can happen then they should turn the game offline until the problem is fixed. Very simple.
They know about the bug (that can happen - the fact it doesn't happen to you doesnt mean anything) and yet they didnt do anything about it. That seems like a nice way to scam and then turn around and say oops sorry, now its fixed.


I just cant take you seriously with that profile pic and signature. Obviously youre biased and you'll never admit to bc.game doing anything unfair.

I am not biased, I just see the full picture.
You are making a scam accusation where there was no scam attempt and you didn't have a damage.
Sure, they. have to fix this asap, I agree with that. Best case scenario they should take this game off until it's fixed, I agree with that as well.
But assuming this is an intentional scam, I don't agree.

And as I have said, I have tried it myself the way you described it (closing the tab after winning the first flip), and after opening a new tab, going to the site and continuing the game I was still able to cash out. Only when I left the game by clicking on some thing like the bonus icon (that brings you to the bonus site) and then return to the game I had the same result as you. Scroll up and see for yourself.

My reply was to the person before, macedounius. This is a multi account clown here in this forum, easy to spot. He has another scam accusation running at the moment and just wants to fuel the fire even more by supporting every accusation against bc he can find. And the one he/she is having at the moment looks more than fishy day by day.

So trust me, in your "case" I am with you, just not in the way your word it, that's all.

With some things [hopefully] cleared from my plate, I am going back to this one in wish that I can see this one resolved, if it haven't already. OP, are you sure the bug still persist and you can still replicate it? I am in agreement that if it's a recurring bug, BC should take that matter into their hand and remove the game from the time being.

BUT, given their representative told us ten days ago that their team are currently investigating it, add the fact that the game is still available and some people can play it without so much of an issue, I think it's either been fixed [thus, this situation is resolved] or maybe the error is from your side.

I am not meaning it in a bad way, what I'm trying to say is it's perhaps your cache, cookies, etc. or [as ridiculous as it sound] perhaps the internet connection was poor that when you close your page, the result was actually not made yet, i.e. the winning/losing are not sent to their system yet. Thus when you close the page, it's an equal to you closing a game without playing. have you try to replicate it on a completely different device and IP?

I've tried another browser with same effect.

After win when I leave the game (click anything in side menu, hitting back in browser ... ) 
Returning back to coinflip game the cashout button is missing, all I can do is make another pick (possibly losing previous winnings without the option to cash out).

As for me this bug still persists and should be fixed.

I will try to reach someone from BC's support and notify them about this... by notify, I mean I am pursuing them to the depth of hell to get this one done. Please give some time.

I made a test right now and verified that the bug persists.
It's somewhat perplexing that despite being aware of this issue, the game continues to run. If it were affecting their profits, I'm certain that it would have been addressed or resolved days ago.

In other words, you still have several bc accounts, right? It's obvious it's you again ghostingura2 aka SimpleMachin34 aka twentyon3x aka Joana226.
You must be the dumbest multi accounter of all time. Always the same, active in 2021 until middle of September, while whining about 1xbit. Then inactive until March 2024 and creating a scam accusation against BC, just like ALL your other accounts.

This campaign you are on is just ridiculous.

Interesting, because after I send correspondencies with their team, they assured me that the dev team have looked at it, just to be sure everything works smoothly, and they said everything works smoothly. So, at least from 28th, we can be double sure that the bug is fixed, if we take BC's words for it. And you tried the bug just yesterday? With what? Your account was permanently banned and opening an account to circumvent restriction is not allowed.