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The popularity of online gambling platform have been on the increase for a while now thereby creating several arguments between them and the  physical outlets in terms of which is the best. There was an incidence I saw on twitter this money that made me decide to create this post so anyone who is bent on using physical shops should be cautious.

According to the tweet and the victim narration, he bet the game in a physical shop and won N16,700,000 (~$13,500) but the agent of the shop refused to pay him even after the betting company from their head office instructed him to pay. Not that the company did not pay the agent, they paid but the agent refused to pay him saying that someone else have come to withdraw the money. He approached the court only to get N3,000,000( $2,400) out of the total winning and was asked to go and look for the people that withdrew that money. Normally, when there is winning, the only way to withdraw is to tender the ticket to the agents who will take the ticket before paying the winning. So I do not know how someone will withdraw the winning of another and what the person used to make the withdrawal. I think the agent wanted to steal the entire money but due to the pressure from the court, he has to return part of it. I see this as a warning on the dangers of greedy agents in physical gambling platforms.

Source: https://twitter.com/General_Oluchi/status/1782027404027797716

You said N16,700,000. That means the person is from Nigeria. The person will be referring to betting agent and not land based casinos. The person is even likely talking about sport bet which is not casinos.

Land based casinos can be seen to be equivalent to the sport betting site and not betting agent because the owner of the casino owns the casino building. Unlike sport betting agent which are just agent of a betting site.

This type of issue as been brought up before on this which is also about a Nigerian. But the person won in court as the betting agent assistant wanted to scam him and the betting agent shop owner was not around.

That's the worst case which could happen in any casino whether physical or online. The greedy agents are just like those scammers who want to take money of the gamblers and if gamblers win they try their best to not pay them the winnings.

The agent was a greedy one that's why he didn't pay the player who won the bet. I believe that such greedy people should not get license at first and if they get license then their license should get terminated if they try to scam the players.

I also saw the news on Facebook and legit.com blog website and according to the news, the cashier ran away with the money so the gamblers sued the gambling in his local branch to court and they were able to pay him NGN3,000,000 out of NGN16,000,000. And he used only N1,000 to played the game and win. Op the warning you are giving is good because these casino cashiers are now trying to steal from the betters which is very bad because those guys have loss enough and before they are winning that amount, nobody knows how much he has lost. So he was very happy that he has won big to recover some of his lost. And share some to friends. That cashier should be arrested and force to pay the money to the gambler and should be sack or fire from the work so he won't do another person.

This story has been shared already before. It was not about the problem in land-based casinos but from a betting shop. And the actual problem here was about the betting agent who scammed the bettor. If you are playing inside a physical casino, who do you think will screw your funds? I guess, it is hard for the casino itself to be the culprit as they always pay for the winnings of the user.

In a betting shop, the agent can really claim something if he has ill intentions. But of course, it is hard to get away with it especially if the bettor has his winning ticket to rightfully claim his winnings.

This kind of issue is not only happening to physical casino but more often in online casino. Actually it’s more difficult to experience this kind of circumstances in online since you don’t have any capability to file legal charges unlike physical casino that you can easily sure the betting shop for not paying you same with the story outcome.

There’s a lot of casino that doesn’t pay customers when winning big by using the casino ToS to void the jackpot. This is isolated is due to the operators credibility and not the overall casino industry. This challenges is easy to resolve on physical casino so it’s more on a challenge with online casino.

Some people could argue that physical receipts and a physical presence of a casino in your country is a better way to get justice if they try to wrong you. For instance an online casino hosts the game and also issues all the receipts. Your only defense is provable fairness, which I'd argue is a pretty good system to know a casino isn't cheating you in terms of randomness. But in reality there's still big trust issues on how gambling is done online.

A casino could cheat users out of their winnings any day basically. And we've seen this happen on the regular. Just go in the scam accusations board, many of the posts are made against casinos. Sometimes even ones that used to be reputable. It's even in any online casino's terms that they can not pay if they find worthy reasons for that. It's at their discretion if you're a cheater or not, and sometimes they'll just not pay.

So suing the cashier would have been the best option for this. But why are they saying someone claimed the money when they know the person who claims is also related to the betting shop which is the cashier?

The betting shop still is responsible for this since it's their employee who stole this cash. Life-changing money is not to be entrusted to anyone when they know the morals are easily corrupted.

This should be a good fact to use when comparing online and offline casino. You see, these human betting agents can sometimes be funny. How does one explain that a total stranger came withdrawing the wins of another person, In the first place, how did the person know that somebody had won such an amount of money? If not for the agent who is privy to such information, who else except the winners knows that? As it is an offline bet, anything can happen due to the safety of such information. Who else except the winners knows that?

As it is an offline bet, anything can happen as the safety of the players and winners is not guaranteed, but the online casino is very much safer and better because only the gambler has their details and logins, and no one would interfere with their privacy, not even the customer care, until they make a complaint for help, which is when their account is looked into. Looking at this scenario, one would quickly say that the online casino is far more secured than the offline casino.

This is something quite Strong, because I have seen that all the casinos and Everywhere have many cameras and only with that they have to find out who was the one who claimed that money, and if that was so then it was a mistake by the casino and The Casino has to disburse that money because it is everyone's responsibility. I believe that things can be resolved like this and if the agent is right, then they have to give him credit or put it under review because if he himself was the one who gave up the money, it is delicate. Because it is a person who does that, they can be Blamed for being involved , that is, for being an Accomplice, because in order to give that Amount of money they have to do many Verifications.

It was very sad to hear such an incident. Unfortunately, some agents prioritize their greed over winning their customers fairly. I think online platforms are better than physical gambling. It has a history of every transaction and there is less risk involved.

Well, First off: A casino and a betting house are kind of different models of businesses.
Leaving that to one side, I can't deny that is one of the most unfair things I have read here in the gambling section of the forum in a long while...
In my opinion, any betting site or casino is supposed to hand over money to winners with the same ease they accept money from deposits and from those who choose to gamble and risk their capital in the first place.
I have not experimented anything like this before and I hope it never happens to me to begin with.

Also, in the same way casinos and betting shops use big wins of some of their lucky gamblers to make advertisment of their platform, so people know they actually pay their winners, people in social media should use these negative stories as some kind of negative advertisement for others to beware of the unwillingness of some operators to pay their rightful winners with the money they won.
It is kind of similar to what happens to 1xgarbage, they will only seize and ban your account when their gamblers are making profits on the website, as long as everyone is having bad luck and losing, then it is okey for them.  ::)
Such a miserable kind of people...

Don't they have a CCTV on that place, that's a huge amount of money don't they have a record or does the winner submit an ID as a prove that he is the winner and the money has been withdrawn, it is for the gambling platform records and reference.

If this happens to my country the authorities will take down the platform and bettors will stop betting on this platform, physical gambling shop thrives on trust and if they are going to do this to their bettors people are going to boycott the platform.

The case that you mentioned is weird as hell op since simple CCTV footage would have solved the entire situation then and there itself. If they didn't have CCTVs, they are not reliable at all in my opinion.

Also, both physical and digital casinos have their own set of pros and cons which is why it all comes to individual preference at the end of the day.

If not that the gambler also had the receipt of the game to tender in order to claim his winnings, I could have argued that maybe one of his relatives or close friend might have used the bet slip to come and claim the money without his notice.
 
But for this one, he still has it, so there is no way that such could have happened because after a winning has been claimed, they either sign on the slip with the date or they take it from the person and trash it. That gambling agent has more to explain in this case.

Like op said. It's just a mere betting shop and in my country for instance such betting shops might not think of installing CCTV except in bigger stores that are found in the city. I don't know but I guess I've come across same news before on the forum. But never the less, this is more reason why we need to be careful even during our gambling activities. That's because for such kind of huge amounts, even the betting company may be hesitate to pay the gambler in full.

They might have planned it with their worker not to release the fund since he obviously played with a very small amount and will be a huge loss to them. Taking them to court won't return the money because if it wasn't stolen by the betting company itself, how then was the worker able to produce 3 million from the money which he claim to have be withdrawn earlier by someone else?.

For the benefit of those who didn't watch the video here are the points from the narration it gives a clearer picture of everything-

• The case is case is still in the court but there is nothing much that will be done
• The bet shop owner got his staff arrested because he suspected them of stealing money.
• He spoke to the winner and advised him to collect the remaining balance from the families of the accused staff.
• The parent company of the bet shop can't intervene since the shop where the incident occurred is just a franchise.
• The owner of the bet shop is out of the country and is primarily responsible for transferring winnings to winners' accounts upon staff notification. He isn't directly involved in managing day-to-day operations.

If your making use of a physical gambling casino and you make a win in such huge amount of money, i don't expect you to make demand for being paid in cash, all they could require is your bank account details and they make deposit to, but if it were to be an online crypto casino, you may not have to worry because such could only be on the ground of receiving payment on your casino wallet, we also have to make use of a reputable physical casino, and that we see they are trusted over years of consistencies. 

Sounds like it's not a casino, but just an outlet or small branch of a betting outlet locally. While physical casinos is nowhere near for this to happen. And it's incomparable to any physical casinos and online casinos.

Well, regardless, about this case, it's stealing. The court and authority will do something to the thief/staff or the owner itself as he/she is responsible for their staff.

This is a usual case in the country and I don't think is a new thing anymore because had came across lot of news related to this. The thing is online gambling is more preferable compared to this instead of going through a local betting agencies to place one's bet, i do as much as possible to avoid and limits all this grammar by betting online when you lose, you lose for all and when you win you have your full payout instead of having to go with your betting ticket. How on earth will someone have to come claim a winning that is not his or hers with what ticket per say? The betting agent should be carefully hold responsible for all the funds I believe he wants to play very smart towards those winning.

Ah really? I'd avoid them at all cost then.

I'm curious if the shop or the brand are doing anything to fight this or their stance have always only been, just get your money from the thief-esque? because if this is happening too many times, there's a possibility that the managements have a lax quality control on their employees 🤔

IMO the brand should subsidize the losses otherwise people would be loosing confidence or perhaps too many players just don't give a damn and business is still flourishing? lol

Avoidance means creating a personal account directly with the casino site with or without haven to go local shop to bets. I believe to become an agency there are other terms that governed them but it seems they are being overlooked, that is why most of these agencies go ahead taking people's money away from them after winning and the only way to have their money back is to sue them to Court.
When this happened they easily have to come back to return it. Now, this has nothing to do with the company rather agent.

This should not happen in physical gambling shops it's all the fault of the shop he should be as transparent as possible in running their business and he should prove within reasonable doubt that he already paid the winner, there is such a thing as bookkeeping when it comes to paying a large amount of money like the name and address of the one who claimed the prize a CCTV record.

If this spread in the vicinity where the shop operated the shop is as good as a failure, gambling platforms online and offline exist because of the trust of the bettors, take that trust away, and the business is gone

This definitely makes a strong case for the convenience and security of online gambling platforms, where transactions are digital and can be more easily tracked and verified. Online platforms often have robust systems in place to ensure that winnings are paid out directly to the account holder, reducing the chances of disputes or fraud.

You are saying that incident like this cannot happen in physical casino? Even though I cannot lay hands on any post or account of such incident happening with physical casinos, I find it difficult to rule out the possibilities.

From the available information, the winner already collected part of the payments so it will be difficult for the court or authorities to really do anything about the case. The staff of the betting company involved have the intention to steal and I think he is playing smart. One thing I'm sure of is that he has spent a good part of the money and may not be able to pay it back. In other words, the best the winner can get is what he already got.

Chances are low, especially to a known physical casinos, there's no mentioned that it's impossible, because there are already similar cases, but regardless it's rare to happen.

As you said, the winning ticket is in the hands of the winner, it doesn't make sense if the agent argues that someone took the winnings from someone else for themselves, that sounds ridiculous and irrational.

Gambling at a physical casino has many challenges and risks, especially if we win almost tens of dollars, this is a cunning and foul trick that is often carried out by agents, making excuses for various reasons, because they don't want to pay, We often see that in physical casinos there are fights between agents and players, one of the reasons, such as the case you mentioned here, is that for me I will not play in physical casinos, unless: I really know and know the casino agent well, that's a point for me, if they don't want to pay they will think repeatedly about the risks that occur.

Generally what happens in cases like that that I see, those who have only been to a physical casino once, the agent will cheat and treat players unreasonably, if they win, Of course, my advice is that if you want to gamble at a physical casino, try to come there with friends who are familiar with the casino, seen by agents, regular and valued customers.

I'm curious how where the other people are able to withdraw the cash without the ticket or the owner of the ticket. I don't know why but I feel like something shady happened and the cashier is part of it.

is it? any chance there's an explanation as to how other people were able to cash out the winnings without the owner or the ticket?

Whether physical casinos or online casinos also have almost the same problems. Physical casinos have problems with agents who may become greedy by lying to winners. whereas in online casinos we can see that there is quite a drama that can occur when we want to make a withdrawal, such as KYC verification procedures or very long withdrawal times.
we must be wiser in choosing where we play. Choose a casino that is proven to pay and is trustworthy. Always be careful when we try to play at a new casino, whether it's a physical casino or online, the risks are the same.

This is how this local shop does, when you go to their shop to place a bet with either a popular casino or gambling site they are representing as agent, when the games and matches are picked correctly and the agent place the bet after which he would print out the ticket and give the bettor a copy while he holds a copy but at this point the agent may decides to prints several copies, after the match ends the bettor may go back their to claim his winning if all the matches played correctly. But when there are several copies of the game anyone can claim it so that is where those agents do claims bettors funds.
That is why I will always encourage anyone gambling to use online betting platform, to reduce much hassle between agent and bettor.

The biggest benefit that I see to sop physical casinos is that the winners receive the prize immediately and there is nothing that can be done, however in online casinos, nothing more than the fact of requesting a KYC requirement is something that It bothers us, it already bothers me, I have only completed KYC with the casinos that I have been more direct in action, duelbits, rollbit, and some others, but doing more KYC for other casinos, that doesn't work for me, Ultimately I have had more experience with physical casinos, because it is something fast, if I win they give me the money, if I lose then I leave, but I have a different experience, I talk to people, among other things.

It seems to me that the system used by these agents allows cases like these to occur, so I wonder where the government is that doesn't inspect agents? and how did the court decide that the agent should pay a small amount of money? How did the agent prove in court that the guy who won raised part of the money so the judge just ordered the agent to pay part of the money? These questions I have will not be answered. In my opinion, the entire justice system in this case failed, because it is not possible that the police did not investigate this case well. for a judge to make such a decision, then it is because it has been proven that the guy really raised the money, but here comes the question of what are the conditions for a person to place bets and what are the conditions for a person to withdraw the money.

As I don't live in Nigeria I don't understand how things work in Nigeria. but in my country it works like this: when the person arrives at the agent, they pay and place bets and the system records all the person's ID data. It is mandatory for the person to take their ID when placing a bet, then they give a piece of paper that confirms the bet, if the person wins, then the person must come with the ID and the ticket. then the agent pays the person everything they earned. It is mandatory that the guy who played withdraws the money with his ID and bitcoin. In other words, it is prohibited for someone to hand over their ID and send someone else to collect the money. When withdrawing money, the face of the person who won must match the face on the ID. So in my country there is no such type of fraud as I saw in the OP

It sounds strange for me. I use bank cards for gambling all time i`m in the gambling. In such situation the agent can only match that you win. He don`t work with the money and can`t steal it.
PS. It is small enough sum, as for me. The agent can get big problems and lose his job for it. I don`t sure that he would get profit as the result of this steal.

Well this will always depends on where you play and the size of the amount you won since there would be a huge risk to experience something bad if you won a lot of money on physical casino since for sure that there are lot of people watching you win will get tempted to do something bad and this is the disadvantage of this that's why I don't really like to play on crowded placed since I don't want to experience this scenario. In case of KYC verification process I'm fine with this as long as I choose to gamble on reputable casino since for sure that everything is on process and we have a lot of chance to get the money we won from them.

And for this its really crucial to choose the best casino we play so we can avoid any possible issues that we provably encounter since getting a lot of troubles is somehow not good to us especially if there's big money involve in the picture.

Sure it sounds weird, but there could be some sense behind of it. Perhaps, we are talking about a gambling company which works within a model of franchises, in which each betting store is operated in a autonomous way by each agent, who happens to be the owner of the place as well. Probably, the owner of this specific betting place has some of his own money as bankroll of the business to continue to operate, thrus why he did not want to pay that bettor the money which was rightfully of his property.
Regardless of what happened, this is the kind of situation which shows when a betting house or casino is not to be trusted by the general public.

That was definitely a scam attempt by the agent of the shop. It's the agent's responsibility to whom they give the money. I might win a lot, and then someone creates a fake ID card or something similar and goes to the shop to claim my reward. If the shop agent gives him my reward, then the shop agent is responsible for this loss but they are always very careful. In this case, I think that the shop agent was trying to claim the winning, e.g. he was scamming the real winner. Such a liar people should be fired from their jobs.

I personally prefer betting online. I don't understand why someone should make a bet in a local shop, it's very easy to make a bet online and claim a reward, you get it immediately in your wallet and don't have to leave the house.

I don't see this only related to physical gambling platforms, scam is scam and it does happen in online casinos as we have seen some report on certain challenges to withdraw winnings. So they are all scam and can take any form.

In the instant matter, this is not new but the way it could happen is if the winner misplaced his ticket and someone else steal it or got hold of it to present it and get paid the winning. Or there is a photocopy of it that was presented as winning ticket. At another instant, the agent may argue that the ticket is blurred and can not see the winning ticket clearly . So these are ways a winner can be scammed of his winning and if he can prove his case that he didn't do any of this then he would get his full winning. Now that he didn't get the full winning potential, it means he probably didn't convince the court that the fault of not receiving his full payment is not from him.

Thank you for this clarification! I was very confused to see a betting agent in a land-based casino which seems improbable given that you can cash-out your money directly from the gambling establishment itself after winning.

Betting agents have seem to have a negative perception in the public due to the ongoing scams that had happened recently. I do agree- if you can bet to yourself, then avoid using a betting agent if you can do so. Sure they may be convenient to use but the risks are just too high associated with these betting agents.


I do agree with the points that you have raised.

Using a card still cannot guarantee absolute safety especially if you are dealing with betting agents. The best thing to do is to remain vigilant and ask/search in this forum for feedback regarding a betting agent or platform.

Like what I always say, prevention is 100% better than cure. Make sure that you before you commit your funds/money in a given gambling site, do research and ask for feedback for extra layer of security.

In gambling greedy and scammers are rampant and this is why we must be always aware and try to choose more legit and trustworthy people to put on our money and bets because in the end we will suffer hardly like what happened here.
and the sad part is that the agent even creating story that there is already someone claims the winning? that is the stupidest thing he can deliver.

It's an incredible story that unfortunately seems like a real scam...I don't know how it works legal system in your country but this not seems a quick solution.
Also seeing the figure/amount spends, unfortunately it is not a small thing to lose such an amount and anyone would be angry

A similar case happened in Italy, but here the shopkeeper actually stole a winning ticket and then try cashed it himself ;)
Meanwhile he was famous at nation level, and he doesn't was able to cashout ::)

 Comparing online and offline casinos is quite different. Physical casinos have a lot of security systems so many guards use also CC TV cameras and other security. How a unknown people know the amount of winging I am a little confused. They should verify before payment wingin amount. Casinos disburse full money and for this reason, I think all of them are equally responsible. Another reason behind this is they might have planned with their worker not to release the funds since he played with a very small amount which would have been a huge loss to the casino. They give only 3 million.

That is why it's important to always have an online betting account because most of this offline shop agents are very mischievous, greedy and dishonest. Not only in this particular case you have Sheard but has been happening for long now in different ways. Sometimes after winning a game the gambling agent will take some commission from you won game without your permission. Sometimes if you are not careful to cross check your won ticket and the amount given to you, you may be short payed . This has led to many controversies between Gamblers and shop agents. I personally don't fancy gambling offline because of this type of scenerio. if I want to gamble, I gamble online because it is fast, easy and convenient and has a highly level of privacy and security compeard to offline.

It is possible situation. But it only shows that we can`t believe such bookies/casinos, and bank card can`t help in such situation. It means only that we must choose seriously the place where we bet. As we see, the best way would be to avoid small local casinos or different franchises casinos. Big bookie will care about his reputation and avoid such situations.

Physical or online casinos / bookmakers, any of them may, for a far-fetched reason, not pay the prize money won. The Internet is full of stories about online casinos freezing deposits and not paying anything for far-fetched reasons, demanding one confirmation (verification, KYC) after another. Ultimately, it may come to the point where the rules simply change at any moment. I wouldn’t be surprised if soon the conditions for providing gaming services at a casino will require you to agree to the terms “the casino can at any time, for any reason, refuse to issue a deposit without explanation.” Perhaps this condition already exists.

The type of casino (online or offline) is completely unimportant. They all have one goal - to get your money and once giving it away, the gambler finds himself in the trap of dependence on the casino: either he will lose his entire deposit, or he will be denied the prize money (if the agent is greedy). Every time you give your money to others (casinos, exchangers or traditional banks), you lose control over your finances, which in worst cases may simply not be returned.

This is a very unfortunate incident on the victim, but then, there are a few corrections you need to make, offline casinos are different from betting agents, betting agents are just individual persons that the sports book gave licenses to operate in areas where the sports book company can't reach or operate in.
so, in this case, we can't really say that the victim placed his bet on the really offline casino, but rather, he used the services of an offline betting agent.

Though on the other hand, I still understand the message you are trying to pass, and I still see it as valid, because the same bet the victim placed offline, he or she could have also placed the same bet online, and if he had placed that bet online and won, there wouldn't have been any case of another user withdrawing his winning, or a betting agent trying to steal from him.

Anyways, this is just one one those things, betting online have always been better than betting offline, because, in online betting, you don't just enjoy privacy, but you also enjoy security of your funds since it's only you who manages your account, and there are no issues like lost tickets, or torn or worn out tickets.

Sure, I agree with you in that matter. A big, reputable casino or sport book with a long track record will certainly care if people started to question for legitimacy because they decided not to pay some money to a winner.
Though, we should also keep in mind the implications of centralized systems in the long term when comes to betting and gambling, there will be people within this community who may not feel completely comfortable with fully centralized bookies, perhaps that is why there is a niche market for so-called decentralized casinos and betting webpages.

Even though those big casinos have ended up proving their reliability several times in the past, the extreme centralization and the fact there is a KYC system to co only with, could turn some gamblers away from some platforms. It is not my case, but I am sure it happens more than once.

Although the events may not have been the same as those in online casinos, the result of this incident was that the winner couldn't get his money and could only be sad.
Greed will come to everyone, and only those who are able to get rid of it will not get into trouble. We don't know how the other person managed to withdraw the winnings from the winner, but it is possible that he stole the ticket and handed it over to his agent.
Or the agent may not want to hand over the winnings. However, because this problem occurs in real life, the winner can complain to the regulator so that the agent will pay out the winnings.

The $13,500 is a whole lot of money, so the money must be out by force. Well, this is not the first time that gambling agents have tried to play smart on the customers, but this is not a difficult case, police involvement is key. The first thing they will ask the guy is the ticket with the right winning number. If truly another person has come to claim it with the same ticket, it will be seen by all.

I don't think the ticket can be doctored, if it can, the fraud in this regard would have been rampant. But because it can't be doctored, the fraud is less and is often perpetrated by gambling agents. In most cases as well, the physical gambling outlet is merely a franchise, and despite that the main company exist, there will be the owner of the franchised outlet who would also employ operators. This is why the case is somehow difficult at times, regardless, this is not the first time agents would deny money but the money was later released.

At times, the fault could be from the owner of the franchised outlet, and at times too, it can be the employee(s). But when this is becoming persistent, I see no reason why the head office should not close the outlet down. It is soiling their name.

Most of those people (agent staffs) who never seen money before always act like this and its very wrong of them to have this mentality to always try to cheat and scam people their winnings, sometimes there have been numerous cases like that when look across the gambling site opposite where we are living and you began to hear all manner of stories, calling of police and fighting all the time due to winnings and the rest issues.
 
At this point don't you think online gambling is the best? Since this is a common problems associated with local betting shops which some agents is representing even as that they always try to tarnished the image of the gambling site by not paying people with what they win.

This is the main reason why a license is required in able to work on this kind of work since huge money is involved while hiring someone randomly will surely result to this incident especially if poverty is high on that particular area which the fraud occur. People can be easily tempted by huge money especially if they knew that they can run the money without facing immediate legal action.


It’s same, there’s some casino that scam their users after winning big amount. I said that it’s same since this issue is just an isolated case same with online casino.

Online in general is indeed more convenient, knowing one has at least some basic knowledge with it but specifically there are faulty platforms which can cause inconvenience to us. Same goes with the security. We think we are secure because it was only online anyway but what about those hackings and the likes that we heard here from time to time especially on those fields where money is already involved?

When it comes to tracking and verification, I wouldn't deny that online can win here. There are disputes and fraud before on online transactions and it was still carried in crypto via double spending but we are now in the future already so cases like this are now minimized.

There is not comperism between physical and online casinos, because the online version have alot of features that makes them most preferred by gambler's compared to the physical casino's, and also when you talk about some other things that comes with personal security and privacy, online casinos gives you the sure privacy unless for the data you give out during KYC verification.

Well in canot to the hacks that you talk about online casinos, well they can happen and it is a reality that things are ready for that, but the security of a casino intensifies every day, that is what casino owners do, in I have always thought about something in the business, when we look for more ways to spend money and physical casinos can also be robbed in millions, perhaps in hacks or perhaps with a big robbery, so they must have good security, the only thing A good difference between physical casinos and online casinos is the KYC, where there is no KYC, I think that many people have the world at their feet, because in the physical casino the money is instantaneous and as you can see, now in the online one , In casinos it is difficult with KYC where they can track absolutely everything, for me that is a notable difference compared to physical casinos.

This story is indeed cautionary. However, it's important to note that this doesn't necessarily reflect the behavior of all such establishments. Issues of dishonesty can arise in any industry, not just gambling. It sounds like greed played a big role in this situation, but thankfully, there was some accountability in the end. While the resolution wasn't ideal

This doesn't only happen on physical casinos. There are online casinos that also require agents before a player can sign up and start betting. Basically any platform that requires an agent to start playing is prone to this kind of activity, so it's best to be weary against such platforms when you're looking to gamble. Though in most cases, online casino platforms tend to not really require agents and there are only few exceptions to this.


It's actually a quick solution no matter which way you put it, but certainly not a justifiable one especially in favor of the gambler who rightfully won the winning.


It's possible that they got this story publicized, although people would certainly have any other things to worry about and may have forgotten about this issue faster than expected.

This is a good reason why just as you are careful of the where to gamble online, there also has to be care taken to make sure that you as a gambler do not go gambling in a physical casino that has such bad behaviors.

There can be quick criticism to people who are in the gambling industry and show attributes of dishonesty. Dishonesty is not special to gamblers, but because some people have a bad view on gambling and gamblers in general, they make dishonesty look peculiar to gamblers alone, that is a lie.

I think differently about this. The online gambling platform doesn't seem very secure compared to the traditional gambling methods, which have offices and agents representing them.
 
Most of those online casinos you are seeing don't even have a physical office, so if you have any problem or issue, there is no place to report it other than waiting for them to reply to your complaint.
 
But aside from all these agents who are looking for ways to milk gamblers, it's hard to see them run with your money. I didn't say it's not possible, but it's hard compared to the way most new online casinos just run and stop paying winnings.

Yeah, i see it often enough. I don`t understand why users are so afraid of KYC, but it is their choice and i can`t and mustn`t make them change it. If we use big casino we mostly protected from the main part of risks and i think that it is normally to KYC - it is fair price for your safety.

This is not a casino, its a sport bet outlet, and I have heard a lot of similar stories before, just like you are guessing, I believe that those people working in the located betting outlet are the ones playing the winner, he should count himself lucky, this can lead to a murder if the agents feel the need necessary.

May God deliver us from evil, the reason why I am not a target for bad people is because no one knows my worth, I am sitting on a good amount of money that someone very bad would definitely kill for, but since I don't look like I worth that much I always move around with no problems.

This will serve as a lesson for those who like located sport bets outlets than placing bets online, the disadvantage is more than gambling online with ease of mind, this can't happen online because the casino will ask for your KYC.

As for those who hated KYC, if this happens on a non KYC website for gambling how do you think this problem will be solved?

Their main goal is the same, namely money, there is no other goal from year to year where there is no advanced technology, whether there is fraud or not, there will always be no such thing as no fraud, all aim at how they make money from gambling, whether it is physical or non-physical, so  It's not surprising that so many people out there are affected by this, whether physically or online, so in conclusion, playing according to your expectations is not excessive in playing.

I also think that an online casino can open and close under different sites, but the owners will be the same. In addition, there are cases where unscrupulous owners launder money in this way, I really don’t like this. Therefore, before playing in an online casino, you need to look for a lot of information about what kind of casino it is and who the owners are. With physical casinos everything is much simpler; it is often clear who the owner is. You can also visually understand that if the casino is located in a terrible area, then I would doubt its honesty, because it will be a place of attraction for various dubious personalities and other dirt. What I definitely wouldn't do is go into it, it's better to only go into good and safe areas.

For some people it is a fair trade off, their personal information in exchange for being able to enjoy of a very solid and reoutable service. Though, it is about the existence of people within the gambling community and the cryptocurrency community who are simply not willing to hand over their information because they are aware that I formation will never leave internet once it is online, your know.

There are services like casinos, exchanges and digital wallets which assure their users they can request to delete their personal information at request, after deleting their accounts permanently, but in reality since that KYC information is likely shared with regulators and inteligente services, it is never gone for good and we get forever in a database. That is what some gamblers are afraid of when comes to those KYC protocols.
It I might not be a big problem for neither you nor I, but it is for them.

People still get cheated from their own funds in online casinos.
The difference between both is you can be hurt physically in a physical casino unlike ones online.
Like has been pointed out
It should be a betting agent and stealing #16M that's alot of courage especially when your information could be traced in the database.
One thing is to win Big
The Other is to hope you receive Big.
Betting risk doesn't just end in making bets but getting your funds
Some can be so shameless in creating a rule that you violated or using some kind of a limit.

There's probably a syndicate behind this and also an anomaly, if the court has seen all the pieces of evidence and the bettor proved that he is the real winner then all winnings should go to him, the proof of the burden should be on the gambling operator that the money was already withdrawn by someone else, the court is wrong here to find people who withdraw the money.

The head office should hold the branch operator liable for not paying the winner because they will lose the reputation of the company and the trust of the bettors.

This has never happened in my country because if it's a big amount the payor is the head office, the victim should pursue the case in the higher court and ask them to revoke the license of the branch and pay for the damages, there's injustice here, bettors should not bet on this shop and they should protest the shop, this could happen again to any of their bettors.

That is a quite surprising event, normally the legit agents would honour a ticket to the extent possible - they may not have the full amount or whatever - they can get in a lot of trouble and suffer demands and income loss if they fail to do so. But I would not take this isolated fact as a post on "limitations of physical" casinos, but rather as something you need to be aware of in case.

That's why it's so important to only use trustworthy casinos, both physical and online. Because from what I understand, he ended up betting with bookmakers, which is totally different from casinos, etc. Because of this, I always recommend online casinos, as it is the most practical way to do this without headaches.

Is there any Argument happening between the user of online gambling platforms and the physical ones, i think what everyone go for is what they feels best for them, also, a times, the circumstance around us may determine the platform we are going to use for gambling especially when we are having challenges from gambling due to any unforeseen circumstances, we may only be left to result into the alternative means in other for us to gamble. 

This type of thing happens in all countries, not just in the third world, there are "lazy" people who, for some reason, do not want to log in to an online casino, or do not like to go to a physical casino, or They simply do not have access to the aforementioned, but they do have access to these bookmakers, which you can access by text message, a phone call (old school) or they simply make an assigned betting route, neighborhoods, communes, urbanization, whatever where you are and they take your bet, but not only that, they take your home address, work address and worse still your privacy.

One of the "advantages" that this type of bets have with these "mobile casinos" is that when you are a customer they give you credit, then, a phone call, the text message (MSM), Whatsapp, Telegram, are enough to receive the size of your bet.

This issue has nothing to do with your region, nor the particular story you tell, it is common sense, we even recently experienced a case of betting with sports "agents", as happened with Shohei Ohtani's assistant.

Even though I agree with you this kind of issue is not exclusive from developing countries or the so-called "third world". I believe it is more likely to happen in those countries, I instead of developed countries, because of how the justice system operates and how quickly moves in countries within the European Union l when compared to other countries. Also, even if I am overestimating the speed of the law in developed countries, there is also the fact there is crippling corruption in countries within Latin America and Africa. So those who are behind the betting place could bribe authorities for them to not get effectively prosecuted by not giving the money they own to the winner of those bets.

It is something I would not expect to read coming from Spain, for example.
I believe the national and societal context of these cases is important.

Also, I agree with you. I don't quite understand why people risk to have a lackluster gambling and betting experience with devious services when they could easily sign up on online bookies of very good reputation. To each their own, I guess...

I can see the corruption here as even the authorities or the court made a decision in favor of the betting agent. As stated in the OP, the winner got the ticket, and that should be a valid basis that he had won a bet and had to claim the entire winning. If someone had already claim then the lapses should be blame on the agent and it should not compromise the winning of the real winner. Not sure what is the court structure in Nigeria, but if it's in my country, when you are not satisfied with the decision of the certain court, you can file a case again and elevate it to the higher court, and the winner has to make sure that he'll add to his claim all the incident cost like filing a case, lawyer's fee and etc, so he'll come up with zero expenses when he'll be able to claim his entire winning.

Ohtani's case is really controversial, given that this athlete is still young and because of his PA, he got involved into gambling controversy. So if what he is saying is true and he has nothing to do with gambling, then, his lawyers can absolve his case. And this is a very good example that you can really encounter issues in sportsbetting. Especially if you are surrounded with illegal bookmakers and people who will take advantage of your status. Sportsbetting itself is not a problem but the people who are involve in this activity.

I think this is the advantage of using online bookies, you can already see if they are legit or not, by their gambling license logo or via their reputation. Nowadays, it is too easy to have a quick search of the bookies' reputation.  

I gave an example here, how i found in DarkNet ID of my mate, who doesn`t use internet. I think that one of banks lost it. It shows that our private data is in internet, even without KYC in some casino. Of course, if we leave it in lots of places, the chance it would be stolen increases, but i think that the main part of us too often leave it to be afraid of KYC today. But everybody can has his own opinion, so let it be so.

About deleting information - i tried it several times and never it was deleted. They have to delete it, if you ask, they say "ok", but never delete it.

One thing I think we all must realize is that, our information, or private information is Definitely someehere online somehow, and it doesn't matter whether we never did use online platforms and kyced on them, casino or exchanges, as far as we have accounts with physical establishments like the banks, and other government agencies, even the companies where worked or work, any of this platforms can be hacked, and customers or workers private information can be stolen, and they won't let any one know about it.
Or sometimes,, they can even be the ones that sell their users or customers private information to third parties for monetary reward.

So, for a person to have zero chances of having their private information appear online somewhere, then such a person must live completely isolated from all activities that involves him or her signing up any platform, online or offline.

Sometimes, when we don't know our rights, we will be deprived of them, some people were known for this, they can psych you and monitor you to the extent of taking advantage over you if you actually fall in for their trick on you, that is why we have to understand gambling by ourself, do it without depending on others and know what is at stake or being involved upon every decision being made, so that others could not take advantage over us to ride on what is our right.

Speaking from first hand experience, I must say that ever since the establishment of physical betting centers in all nooks and cranny of my country, there have been no week which passes by without a complain/issue between gamblers and owners of betting centers popularly known as (i.e Bet9ja, BetKing and Betway) when a huge sum of money is won, as it will be said that either the owner of the betting shop ran away with the money, or he/she is refusing to pay the exact winning amount. Which in most case has always been the disadvantage of using a physical gambling center,  as you do not have control over your bet/winning, unlike if it was done on an online betting platform such as Stake.com, ROOBET & e.t.c, where you stand to have full control over your funds and betting account, without anyone requesting for a percentage.

Physical and online casinos have their peculiar problems. But this issue that OP mentioned is a result of corruption or insincerity on the side of the physical casino operators. In my area, many reliable physical casinos will never shortchange or defraud winners because they have a high reputation. Therefore these problems are caused by individuals and not the disadvantage of land-based casinos. We also know that there are also fraudulent online casinos that can deny winners their funds. They will give so many reasons why the gambler is not entitled to his funds and some of them even go to the extent of rug-pulling because they want to steal funds from bettors.

There is also some kind of news similar to this one in our country. But the lady refuses to accept the supposedly winning money because it is not a jackpot and so what she did is go to social media and pressure the casino itself to give him the full jackpot winnings. And in one interview, the host called the casino themselves and with the pressure of their reputation on the line, they don't have any choice but to give the lady is full winners. And it so end in happy ending.

However, it could be very different on some individuals who just chooses to accept less money. People inside the casinos are also corrupt and maybe this is one reason why they didn't want to grant the winnings first. But when they are pressure by law, then they will have to abide and pay what is right.

Those who have more money, those who have more power are able to offer a lot of money to obtain a great benefit, so if I see that there are more problems with a casino and they take it to Court, it is very common for this to happen , they will always be available. favor of the casinos and even more so when they offer them money, then in the face of these things many more things can be Generated, it is very difficult when a person, or a player , beats a casino, because they do have to prove many things, and based on The casinos have everything, they have the Software , they have everything based on legality and unless the casino has really failed, they will look for a way to fix the error so that it is released, this is in the case of casinos that are not very authentic , because most Trustworthy casinos avoid these types of problems.

I have heard of more similar stories too, and here on the forum, we have seen a lot of complaints from people who didn't get what they won from the casino. And if it weren't for the pressure on the casino and the threat to their reputation, some people would never get justice. Sad truth...

But unfortunately, not all those situations end positively, some casinos do not give in even under various pressures. Several such casinos are still operating and cheating people, and every now and then a new story emerges that remains high in the air with no hope of being solved. So it is very important to choose wisely the casino where we are going to gamble, it is not enough to just look at reviews in one place.

Curruption can be low tech or high tec really, you can steal by going after the local shops - something as old as humanity itself... pay for protection and all that. However,  there is also similar ways of going after the technological on-line business in many states that hold that type of power. It requires a more systematic organisation, but it is certainly a possibility.

Yes, it's not an exclusive issue with physical casinos, as we can be also scammed by online casinos. In fact, it has already happened many times here in crypto universe and there was even a very popular virtual crypto casino being promoted here, which was flagged for that reason. I'm not sure if we could define if physical casinos are better or worse in this case, because it really depends from case to case. Thinking about it right now, I have the impression virtual casinos are still better, because reviews about them can be found instantly and in real time, from a wide range of players who bet from different places in the world, giving more legitimacy and neutrality to the reviews.

Physical casinos, however, have a more limited base of customers, what can prejudice the ability of gamblers when looking for reviews about the casino. After all, physical casinos are a falling kind of business, as the tendency is that virtual services replace most of them (probably more than 90% of them).

Its sadden that land based sport betting sites agents will continue to give a bad reputation to land base gambling companies who without delay had always paid customers their won cash immediately their bet ticket is approved. However these pattern of scam is not peculiar to land based casinos or sport betting shops alone but similar to online gambling sites too.

In same way we are concerned with the reputation and financial capacity of online gambling platforms before making use, same should also be applied when we're to make use of land based sport betting agents shops to place our bets. There are some bet shops that by the outlook of the bet-shop I won't be encouraged to make use of it because some of these agents that owns these bet shop's are penurious and hungry that they don't care disappearing with any huge win from a customer. Play in mega shops!

For me I think as long as traditional casinos can operate on daily basis and make bi players play on their edge, then they could still last. I believe the lesson in here is to really, only play with reliable casinos where they have verified payouts from their previous participants. In terms of online gambling, be aware of hidden rules and the activeness of customer service for any problem. And for traditional casinos, my biggest concern was always been my security. There's no point if I won a lot but I can't et out alive right? ;D

If it is money, everything can change, especially when someone who is an agent sees a lot of money. He was able to run away with the winnings that were supposed to go to the winner. That will harm the winner and also give a bad reputation to the betting shop.

But it is true that it also happens in online casinos and not just in offline casinos. We may often hear that some people cannot withdraw their money from the casino because the casino provides too many requirements. That is an excuse often used by online casinos over time and successfully to delay their payouts to their winners.

At least that is a lesson for all of us to be smart in choosing betting shops. We have to really check what the reputation of the betting shop is, whether in offline or online casinos. For offline betting shops, it looks like we have to look more carefully to find a betting shop that will not delay payment to the winner.

What are you trying to imply by saying you not get out alive winning a lot of money in traditional casino? I don't subscribe to that thought and that's because I have known and heard about people that won millions using traditional casino's or sports bet and are walking on the street living their everyday life after collecting the money.

I know one of the reasons some gamblers fail to use traditional casino's to use online is because of the fear of their security when they will large amount of money and it's then it goes public throughout the casino and it's environs. If you're one of such persons then you don't have to worry as you can always negotiate with the  casino management to keep you anonymous  without a third party knowing the identity of the winner.

Some establishments may require that if a huge amount is exceeded, they can name the player’s first and last name in order to provide themselves with greater advertising and show that this is a real player, and not just an anonymous one. By the way, this is probably what they do in lotteries. In poker, for example, we will not be able to maintain anonymity because large bets can be shown online and the faces of many will be visible, as well as the winner, if he is not covered with a mask all the time. I wonder if it’s possible to come to the casino with a mask, but I think that the bouncers will throw us out into the courtyard and laugh, because the player will look like a robber  ;D

and also to what we felt that day , if we wanted to keep private then gamble
in online casino but if wanted to be exposed and enjoy with real person then better
to go in Casino houses in which  you will have interaction to people around the place
this is what some of my gambler friends do , they are playing in both physical and online
casinos.
and we are lucky to have bitcointalk as a  medium to find what is better casino
to play with.

The only reason why I prefer physical gambling is that you can not become a gambling addict easily why going to physical shops because there are some times when your work or job will not give you the chance to place a bet that day so you can literally discard playing gambling till the next day or some other time but the problem is in such case like this because most betting agents are very dubious in character and this is also one of the reasons why I choose to bet in companies that if you don't present the betting slip your winning can not be withdrawn by anyone. Playing gambling in companies that have the liberty to withdraw a winning even when the winning slip have not been presented is very risky.

Now betting online makes one become addicted easily because you have the privilege to book bet at any time at all even when you are at your work place which is not a good idea at all, though it makes your gambling lifestyle private and in a case of withdrawal, only you are aware of the money you won and withdrawn but their are still some scam betting companies that when you request for withdrawal it takes too many processes before the withdrawal can be processed and some challenges of KYC are also encountered whereas in physical betting in a gambling shops KYC is not needed but only the winning slip.

Another risk of betting offline is that as soon as a huge amount is won in that betting shop a lot of people are aware because some agents literally announce it to impress others to know that people are still winning big thereby to entice them to continue playing as they can also be lucky to win big and when the winner comes for his winning some people are also aware of who the winner is which can be dangerous because it can expose one to criminals that might start monitoring his activities and to rob him of his money but however, I don't even see a reason for someone to be greedy as you can literally place bets that the outcome isn't too high to avoid being scammed or going through a lot of processes just to claim the winning.

People need to stop playing bets anywhere they see available, what is the use of getting robbed after many failed attempts to get lucky when gambling, it is not easy, always do your research about a gambling location before using them, unfortunately you can't escape this if you prefer offline betting over online, this is one of its disadvantages.

Bet agents are humans, they are not programmed like a robot or bots to process your wining fund straight away after you win, they have human minds and it's most time more uglier than any living thing in the world, if what you win is much they can plan to cheat or rob you, they can even plan to take your life, be very careful.

I choose online gambling because I don't want to be monitored, no one will see many as a gambler and if I get lucky no one will know that I just won a big amount of money, it will be a secret between the casino and I only.

I agree to this, the only way to your privacy will be exposed to the public is when the casino database was leaked which already happened in the past. In fact, I’m always receiving a promotional email from different casino that I didn’t know regularly on my spam mails.

Although playing in physical casino makes feel comfortable especially privacy since I leave far away from the casino which means there’s a very low chance I will met someone I knew there but playing online casino will give you the maximum privacy especially if the casino you are playing doesn’t ask for KYC.

If we should go by gambling challenges in general, both the physical and online have theirs, we are the ones that should know what we are doing in the sense that none got to deceive us and cheat on us, another thing we have to consider is when we don't know our rights, it will be taken from us and when we are deprived of it, we still don't see it as something bad done on us, I believed that someone that knows and understands more better about gambling wouldn't fall for this kind of trick.

Exactly, those are two different things, the OP is mistaking the physical sport betting shops for a casino which could also be compared to an online betting site they're different things altogether and I doubt if a casino would be that greedy not to pay off a customer even when they've showed prove of winning, left for me I think the court in that  country was bias, no offence and  the agent who tried to scam the bet winner is supposed to be arrest and fined for such act.

 Also, I'll like to add that everyone have their preferences and it depends on  the society one find themselves in, those living in an urban location would prefer to bet online at their comfort with any device while those in rural areas or those that are not able to operate gadgets nor are registered with an online sports betting company would rather go to a physical sports betting to place their bet. Nevertheless the agent is to be blamed for scam and not the company.

Every casinos have their own challenges (of course) but the challenges in traditional gamble is more difficult than online casinos, online casinos can be easily operated by any gambler, even if you are a first time gambler you can understand what you are doing. Traditional casinos is different from online casinos and in a traditional casinos there are lot of cheating, either from the manager or from the gamblers. Most times problems happens, mostly when someone lost all his money and he feels very aggressive.

Exactly. That`s what i`m talking about. I tested one telegram bot - it showed lots of information about phone number - who use it, country, city, address, favorite services, sometimes name and ID. So i don`t cares about it - the main danger today is to lose phone and 2FA.

Of a truth online casino really guarantee ones privacy because when  one gambles nobody would know about it even when you win too nobody would know  or hear about it. It remains a secret between you and the casino and just as you have said, it can only get revealed when the casino is likely hacked and informations of gamblers registered with the casino is being publicly displayed.

Secondly you receiving promotional emails from casinos you did not register with seems fishy because it is either your details have been leaked from a data base which have emails stored there or you must have filled forms before that requires your email and possibly those details must have been traded or leaked which you never can tell. You can block those email addresses from sending you mails for your own safety because you just might be tempted some day to click on it to see their features and then you begin not minding the consequences of what you have done.

Lastly, playing at a casino far away from home is quite alright but the truth is that you never can tell who you will come in contact with in course of going there. You should know one thing that as you are having this type of thought so some other persons elsewhere are having such thought and there is every possibility that amongst a 100 persons you might meet in the casino you might likely meet them somewhere else in the future. So it is not a guaranteed stuff that playing in a casino far away from home is safe. You can talk about comfort when it gets to that point but not thinking of hiding from people when you gamble at a physical casino far away from home.

Severally sport bettors have faced this kind of challenge when they win big amount, because at the point of winning the Gambling agent may become very greedy to want to play a smart one of the gambler, but at the end of the day if the ticket can be presented to the head quarter of the casino, heay get settled from there on.


This case have happened to many people before and that may be the reason why most of the sport betting platforms always place limits to how much a betting agent can handle in term of payout of gambling winnings, because that will help them to eliminate such scam attempt from the betting agent.

I do not see why they have to apply a rule so selectively. The way that money laundering schemes use is not to put everything in the same virtual account, but rather spread it across many small transactions that fly under the taxman's radar. Activating such a measure just because the player is doing well is more of a way of scamming or looking for a excuse to not pay.

I have seen many ways that they do money laundering, even with simple games, there is a lot of fashion in something that is a bot that makes money, well several Bots , then if they do it at that level it is not enough to do anything else with them. casino that is a worthy way to legalize money and after passing KYC and everything they always ask for, well it is already clean money, honestly that is what is always sought in this case, making cleaner money, that way it is that we in casinos are Going to do Any type of thing with money, when they are large Sums of money.

wait  what do you mean can be hurt in physically ?  will someone hurt you in physical
casino after being cheated? because not unless you start a fight there will no one hurting you mate.


cheater will keep cheating you mate , and that agent is truly a greedy and stupid person to
take your winning and that will damage his reputation.

that is scammer, like casino sites 1xbit that keeps scamming people from time to time.

Cannot something like that happen in an online casino as well? It can, and it has because we often see people complaining that a certain casino platform blocked their account, limited it, or refused to pay the winnings by making some excuse either about their regional restrictions, usage of a different IP address, non-verifiable KYC documents, and many other excuses that they can make to refuse to pay the winnings of a gambler.

Some platforms would even limit the accounts of certain sports bettors when they see they are winning a lot of money. The point is, that such things can happen anywhere and it isn't just about land-based or physical casinos but it depends on the operators of a casino. Gamblers need to make sure they are getting involved in casinos that are reputable.

Exactly, and it's weird that a casino doesn't have that as part of their security in there, you would think that they don't want other people to be messing with them so they want to make sure that they can see what everyone's doing right? That's a bit on the incompetent on their side. If travelling all over the world is a thing that every human has a right, card counters and gambling cheaters would be flocking in that casino because no one's going to make them prove that they're in fact  cheating there.

As much as we all like to praise online gambling, the convenience that it gave led us to more people getting introduced to gambling, people that you don't want to be gambling in the first place because you know that they're going to be addicted, at least in a physical casino, you have the limitations that not others can enter or access them easily but now, even those with as low as $10 can gamble away their money at the comfort of their own home.

For me, the offline and online casinos contest is not the issue here but the sincerity of the operators of the casinos. Even in what the OP narrated, it shows that the casino is operating online as well but has an agent which I believe is a franchisement agreement. This doesn't stop anyone from betting on their online platforms as well if need be, so it is about our choice and I have many of them in my country. But sadly, it is the fault of the agent in this situation but it could be the fault of the casino company itself in other situations, it doesn't matter. We often read about casino fraud and cheating which is directly linked to the company itself on a daily basis so there is no peculiarity here.

However, we should carefully study and research about where we play, and the person who wants to bet on the games that will earn big cash out should carefully know where to do that to avoid issues like this. If the casino agents are not the big ones, they could be greedy, and it could be worse in the situation where you win more money which could buy their structure and the equipment many times over, they could disappear due to this. Also, it is good to gamble with casinos that have big and good names, by doing that, you will unlikely be swindled by the company itself if you are dealing with them directly.

Before you guys talk and blame the casino for not installing cctv cameras as a security measure, I think it's fairer to first find out how big this casino in question is, or worst of all, it could be a betting shop that is managed by a betting agent, which means it's not actually a casino we are talking about, but just a mere betting shop.
Now I am not saying that betting shops don't deserve to have a cctv camera either, but just like the casino, it depends on how big the shop is, you may not want to be spending at supposed huge amount putting up a cctv camera in a shop that is only accessed by 10 to 15 people perday, or worst, smaller number.

So, in the nutshell, having such security measures in places in betting shops and casinos are very good for obvious reason, but not when the shop or casino is not generating enough to fund such project and also maintain it, for a big shop or casino that can afford it due to the size of their business, it's very alright and important to have such security outfit, as it's also to the advantage of the business in the long run.

Agree with you mates the every casino matters on the behavior of the operator not the casino itself cause when the operator or the owner is not good then the casino will become not good. But the operator/owner is good enough and have a good handling on business then the casino will run forever. But ok reality it will depends on us gamblers cause we have the decision if we gonna play on that casino or not so it's better to do our own research and use some of our time to discover the ability and all about the casino.

I am not a business person but from the little I know about it is that there are some businesses for example this physical bet shop where your staff need to be micro managed. They will need to dot their "i's" and cross their "t's". That is the kind of management that is required of the business owner. Micromanaging involves installing a cctv camera in your shop bet shop and let your staff be aware of it but make to put in their best. This is what I think.

This kind of thing not possible at all, those gambling tickets usually have its unique codes that will be used to differentiate the gamble ticket of one gambler from another. If for example I also played that same game that the victim played, the tickets will not have the same number and the time of staking the game may even be different from both of us because the man may stake his game before me which could be one hour earlier or some minutes earlier while I may stake my own game later. The casino attendant should make sure he provides every of that money or let the victim be strictly investigated on because he must have give someone the ticket to come and claim the money and later he will still come and reclaim the money again.

The reason why I believe that this kind of thing is not even possible is because, if for example I win a game in a betting shop and I come there with my ticket to claim my money, after they pay me the money, they will retrieve the ticket from me, so that no other person will return to the shop with that same ticket.  Let the shop attendant provide all that money.

Anyone can access online gambling, even if they are underage, they can play there. The advantages and disadvantages of physical gambling include limits on the amount of money carried and the age of the player becomes an obstacle for each player, but as time goes by, physical gambling is just a home game to fill the void. when someone or playing with relatives, but the context is different if you play online gambling, usually the players will have fun according to their hobbies, so in my opinion physical gambling has been left behind by the digital era.

Actually casinos won't have such problems at all, apart from they will throw you out when you keep winning in poker or any game because they assume you're doing things like counting cards or some tricks to best the odds which is uncommon though. What you said in OP more like a shop that has feature to bet on games, but it's preferable to always pick the place where everything is automated whether it's physical or online casino.

The agent who seized or claimed the money could be the owner of the place. Agents are not employees of the shop, some owners run it themselves alongside his staff. Because the shops get opened with the owner's account not the employee. Hence in this context, the company sent the funds directly to the official account for the agent in charge of the shop; the owner. The company can't monitor their agents across the nation. So, the trouble of going to such places should be avoided.

If the player gambled directly with the official site and didn't go to shops where his payment is controlled by agents, he wouldn't have been visiting courts. Most players who gamble in such places have gadgets to wager online but don't prefer using their phone. Don't know if they're also addicted to visiting those shops. However, whatever it is the agent did he is not right. How come somebody else with a different slip number withdraw another player's fund. Have not heard of such mistakes, his hands seem to be on the money, if he was able to easily give away some funds to the owner.

Not a representation to all land based casinos and gambling providers but I am more disappointed that they did not take responsibility of their agent whether it is a huge or small amount. Proofs should be presented that more than half was withrawn already and also, it would be the agent and provider's fault if they gave it to the wrong person since verification should be a priority on their end. Actually it is hard to believe that this really happened to someone. Winning is not something that will happen on a daily basis and I symphatize the winner on this instance if ever this thing's true. The provider should be the one dealing with the mistake their agent did and to conduct thorough investigation on this one to avoid its occurence again.

I agree with you that real casinos are not the best place that any gambler can use to make profits, since the risk may include physical safety, given that the casino will not allow any user to make profits that may affect direct returns. This explains two things:
- The patrons of these casinos are often wealthy people who have authoritarian influence, such that it is difficult to deal with them in any barbaric manner. They are also the preferred customers of these casinos since it will not affect their balance budgets to lose indefinitely.
- The rise of the position of online casinos because ordinary users will feel more secure despite losing part of their privacy.

If having fun has no challenges then i don't think we should also be having issues with he way we gamble, except if we are not doing the appropriate thing needed of us to do when gambling, same as well is being applicable for us to know our rights in gambling because if we don't, anyone can take advantage on them against us, we must by now have a full idea about what we are doing when it comes to gambling.

It's really not about trusted casinos in this case. You can still gamble on a trusted and highly rated gambling platform and still get scammed by their agent.
 
Like what was just explained on the OP, the gambler did gamble with a casino that has a reputation in that country, but the shop operator who works as the agent was the scammer in the picture, who tries to rob the person of his own winnings. It can happen to anyone as long as you gamble in a physical gambling shop.

I agree that offline gambling is more risky even though it will bring us more exciting emotions. In addition to us being followed by others or being played foul if we win against them, there is also a bigger risk that is related to the law. Many countries around the world still ban gambling gatherings because it disrupts social order and security.
Online gambling will be a better choice but we also need to note that it will also have risks, and is not completely safe as we think. So always consider and evaluate carefully before participating in any online gambling platform, not all gambling platforms are fair and transparent.

wrong ,  yeah underage can access the casino but they cannot play in it unless there is a registered name(in right age) that can be use on that account so this is the problem for that underage .
we have all our preferences in gambling , some loves online why many are still loving to play Physical casino.

Do not take your stance so rigidly my friend, if it were to be a physical casino that is well-established and not a franchise in which they partner with an operator/agent, then what you insinuated could be true. If not, then underage are still playing, though it depends on the country as well. In my country, they are playing it real good, to the point that their parents or an older person will send them betting prediction messages in written notes for the agents/operators to play it for them and bring back the ticket for them. With this, do you think the children can't play it directly by themselves in the pretence that someone sent them? Even secondary school students with the ages between 12 and 16 are known for such a thing even as the government turns a blind eye to it.

Although such an activity may not be popular with the government, nevertheless, if the system is working and casinos are well-regulated where heavy arrests and a heavy sanction could be meted out to those people disobeying the law, they will not dare do it again. Also, the no-KYC casinos and those casinos that will allow you to register and start betting and withdraw before KYC are causing issues for the interested underage as they can start betting with a fake age registered until the casinos ask them for the KYC which in some cases could take years. Again, many local casinos in my country will not ask for anything at all since you are a native of the country or have provided what we call BVN or NIN or both. What if an underage provided the one of the parents or an older friend or relative's own? These are lapses to be candid. 

You're right about that, the first time I entered the casino it was with some neighbors who took me and it's true, I entered with the condition of not playing, but once inside I did play, of course I didn't. I played a lot because at that moment I was very afraid and I didn't Spend a lot of money, where I played the most was bingo, but I didn't win anything and that was very difficult because they said the numbers quickly and only the numbers. At that time I was used to playing but with the letter and the number, but it was a good experience. At that time I was 16 years old, and of course the entrance has always been for adults and that is a reality, everywhere in the world. People are considered to be of legal age at 18 years of age, except for some countries that are considered to be 18 years of age or older from 21 years of age.

great experience there , I also remember involving in Bingo when I was young because this is the game in our community even my relatives playing so at young age i was being in there playing with them whenever my father is at work because he hates gambling lol.

If that have fun is about playing gambling, that will not a good idea because they can lose a lot of money insides the games. They will not have the opportunity to gets wins easily but only lose the money. They must thinks about the lose that can becomes big.
Otherwise, they will really lose that money and can regrets it when they ends their gambling sessions. But many people can realizes what they have done.
But in this case, both online and offline casino will have the challenge to proves to people that they are reliable to serves their members. On that case, the agent makes a wrong thing and refused to pay the winner.

One of the main reasons on why i cant just trust up any 3rd parties or really those intermediaries when it comes to this on which i would really be rather preferring on making out that direct bet rather than on putting up yourself into trusting up someone on which these kind of situations could really happen because human greed could easily kicked in specially if the said amount isnt something that they do able to
hold or handled for the rest of their lives or something that they are really that in extreme need. On the time that they've seen that they are handling out such money then the temptation is there. I dont know
on why the court had decided on just asking or giving out that 2k instead of 13k or the whole amount?  This amount might not really be that too big for some people but if you are living in a country
on which the USD value is high then we can really say that this is something significant and something that you would really be going for legal actions as much as possible.

When we enter a casino, things are always very given Because we expect to lose our money very quickly and in a very simple way, so this is something that we should avoid, I am one of those who, when picking mushrooms in a casino, I concentrate a lot, I try to I don't drink alcoholic beverages and I try to make money, but when things seem to turn around I leave it there, I don't want to Stop losing money , especially when you are in a Country where you always need to have money in your Pockets because you don't know what can happen , what an emergency they can get out, this is something that should be noted in every point of this, I will always think that in the casinos we have to take advantage of the luck we win and think about stopping and not continuing so as not to lose everything.

the casino is representation of the owner so if the casino is bad meaning the owner is
bad you cannot differentiate them because they are one that's it.

the casino will stay strong once the operator/owner knows how to value their players
and the players will pay them respect and praises but once they are BS casino then expect
the respond of the people towards them.

We never expects to lose our money quickly but as soon as we playing gambling without limits, we will see that happens fast without we realizes. We must avoids that happens and not uses too much money to playing gambling, especially if we use gambling for fun and just use our free time to gambling.
No matter if we focus in our games, we will see that's difficult to win the games as gambling is not place to make money. We must stops playing gambling if we already lose streak because that will not be a good ide to face another losses.
Both casino, offline and online will takes the benefits of the lose gamblers but if gamblers realizes that they don't have to lose much money, they will stops gambling immediately. That's why we must limits our gambling activity.

Well, according to the story, the agent at the shop obviously has greed in his person, as if he wants to rob face-to-face the gambler who won the game. It's difficult because sometimes we don't know what can happen because we don't know what's in the agent's mind.

But anyway, in that case, it's better to just play in an online casino here in crypto gambling because you don't have anyone to talk to physically. As long as the casino platform we play on is reputable, not an unreputed casino, because it's sure to be a scam if it happens.

In this very particular case I agree with what you say, in a fairly good casino with great acceptance, good reputation and with a lot of trust it is possible to do things like that, Otherwise I think there can be no question of considering things better, because when you are looking for good casinos we would not have any type of problem, that is a great advantage, what I can Say and that same Advice, physical casinos have their advantages, apart from the things that can be distractions that do help to have a different time and That you can share moments with other people, which is sometimes Necessary , the social part can increase in the person.

Online or physical casinos then it would really be always falls down into someones preference on where they should be playing. As for social aspect then we do know that going into those physical places would really be giving out that kind of experience on which we know that this is something the advantage or you could really be able to have that kind of dealing unlike when you do play online. The good thing on here is that
with having these kind of options then you would really be having that choices whether you should really be going offline or online according into your own interest.

The challenges i do see for offline casinos or physical ones that cost and marketing on getting gamblers but of course making these kind of establishments arent that something cheap.
Therefore, we can really say that they are prepared when it comes to any marketing and some promotions on which it would really be something that would really be boosting up
in terms of recognition and exposure.

I think he can differentiate them unless you do not know the gist itself, and how casinos and other businesses operate. First, let's establish the point that many of these companies, casinos and businesses you see around you, and even online that have many branches and channels might not be the ones operating all activities directly, it could be partnerships/franchisement arrangements which may cause some issues at times. Also, even if they are from the same owners, the direct management may vary per branch, which is why we can't always blame the parent company or the headquarters.

Just because the main owner is not the one managing it, an ugly occurrence could happen down the lane. But it gets worse when it is a partnership/franchisement arrangement that is not well monitored where the headquarters will allow some operators/agent to use their names for some partnership gains. Even as the headquarters thrives to deal with their customers to satisfaction, the partner may do otherwise thereby soiling the name of the company. This is happening so much in casinos, but the wise one will always know who is to be blamed.

At times too, the headquarters could be at fault, but most times, it could be the operators/agencts even as the headquarters has done its part excellently well. So, who is to blame in this regard?

Who knows, maybe, the sons of the gambler have actually taken the bet ticket from their dad without his notice and have gone to cash out the money or the casino attendant is the person who have plotted everything so he could deprive the man of his luckily won money. In this kind of situation, a proper investigation is supposed to be carried out by the appropriate crime team in that country. If an investigation is made, there is no way they will not find out if the casino attendant is lying or if the gambler is the one lying, because any of them could be lying. I was thinking, what, if the gambler has duplicated that ticket and asked someone else to come before him to do the cash out?

So, let them do a proper investigation on that, and perhaps the betting shop is supposed to have a CCTV to capture such activities.

Maybe you are thinking about proper investigation here, not proper investment as you mentioned earlier in your post.  Each situation is different as we don't know the whole story in play. Most of the time, the stories published are lacking with specific details, hence, we can't conclude what really happened.

In the case of what the OP posted, the agent paid some of the winnings because of the pressure of the court. If there is no CCTV in his place, hard to justify that someone really did claim the winnings, especially if he has no receipt or other supporting documents. The presence of CCTV in every business is a must now, it will assist a lot in the investigation, if there's any trouble or happenings surrounding the business.

Yea, my bad, already corrected it  ;).

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Yea, this particular story, in my opinion, it did not go as it's supposed to. This is a huge amount of money we are talking about here, by right they are supposed to get to the root of the matter so they the culprit can be captured and forced to provide all that money.

That's why, until now, what I'm thinking is the agent's intention to take the other amount from what the gambler himself won. Imagine it even leading to legal matters because of such a thing done by the agent. But anyway, I hope this will be a lesson for other gamblers in the crypto space.

And then, since the online casino is now trending, I hope we can stay focused on playing gambling online because it is really safer and there is really no hustle. I am just stating the facts.

This should be one lesson that gamblers need to make sure to learn, the most important aspect when evaluating any casino will always be its reputation and the customer service they provide.

And when taking into account those factors neither online or offline casinos are better than their counterparts, because just as there are scam offline casinos, there are also a lot of scam online casinos, and we have several examples of this on the forum.

Is this for real? I don't believe your statement.

If you own a casino you need to hire people right? How will you know that they are into reaping people off? Not until you get some information I believe and that is if the information gets to you.

The last time I checked, casino owners don't come visit during the day when games are going on and people or customers are available, most of them even hire managers to look after the whole operation.

How will you know?

I am talking from experience, it is harder to know about the reputation of an offline casino, until they do something bad and you are lucky to get informed, maybe by your friends or neighbors, in my country people who are into gambling will prefer to go to the nearby betting station, that is it.

Any casino can be fraudulent, whether online casino or physical casino, it is left for us gamblers to do our findings first before using any casino. I bet you, that particular casino or betting shop in OP's story has already earned for itself a negative review. Lots of gamblers who are very conscious of where they put their money will beware of that casino. There are so many reputable physical casinos out there and one way to find out is through customers' reviews. I do not think the operators of that  casino care about their reputation because if they do, they wouldn't have allowed such a situation to go out of hand without giving the gambler who won what is rightfully his. It is their loss anyway, a proper legal action will help the said gambler claim his benefits.

You are right, I personally have always said something, when it comes to doing things like establishing the best of ourselves to approve our skills or our luck, I think that physical or online casinos do their part, for me in that aspect they are very Similarly, you say something very true, it is the tastes of the person, perhaps strengthening the social part, not everyone goes to the casino to spend their money, and this is something that must be considered, but the greatest advantage of physical casinos is the No Kyc, and now with so many demands on the online casino regarding that, I think they are already on par, the advantage of online casinos is that you can play from home and without problems of stopping and continuing playing whenever you want depending on the game, but now Failure to comply with KYC carries a lot of weight.

My dear, it's safe to gamble in both online and offline casinos. As a matter of fact, what happened in this case cannot happen and has not happened in any part of my country. The betting shops in my country are usually filled with customers most of the time in the morning and in the evening. If really traditional gambling is as unsafe as you said because of this singular act, then people would not be visiting it. If this kind of issue comes up in any betting shop in my country, they will make sure to get to the root of the matter until the truth is found. 

If perhaps it is established that the fault is with the casino attendant, he must provide all the money that was won. 

That can happen to anyone.

It's not actually a challenge but it is something that happens for you to anticipate if you have experienced that before. Betting shops/agents or local casinos, anything can happen based on their rules.

They can give oddly reasons for one to deny the winnings of a bettor or at least delay it for them to test that gambler and see how long his patience is.

If people would really be just that making use of their own common sense then they wont really be able to find out that too hard or making themselves going into the right place. It is really just that
people are really that too lazy when it come on doing this basic stuff. They would really be just that making themselves doing making some verification on the time that they do face up some issues.

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Basing up on the condition of those things mentioned on OP then having those agents could potentially ran off the money with those people who had actually won.
This is why it would really be on their own discretion on how they would really be hiring up  those staff or people that would really be trustable specially that they are really that dealing
or making some engagement of possible big money that would be held. Temptation is really there always.

I agree with the last sentence you said. Maybe at that time the attendant was also going through a problem, and he saw that the solution to his problem was a gambler winning a large sum of money. And what the player won was probably the answer to what he was going through.

And that's the only wrong way he thought of as a solution to his problem, which made his problem even worse in the end because the attendant also made an excuse to add to his problem.

We are just gamble and the authority will always have the last word/action and in which stands for the gambling site/operator or whom we are addressing .
we are thankful to never experience any troubles from our gambling activities though I manage to taste delayed payment because of some errors but never that I was alarmed because that site is reputable and have proven their name in this field for long time now.

Fortunately, yes I haven't experienced and I am hoping that it won't happen to me ever. But I am just prepared for anything that can happen if things go south.

This is normal but if it happens almost at most times then that's not normal anymore. As long as you won't get denied with your own withdrawal and there's just the delay due to some reasons.

Like technical stuff, network matters, etc then that's still an acceptable reason for that problem.

Even though they give the money for long time or let say that the delayed time is still a good one cause they find a way solve the issues. And I think the casino will won't give a chance that thier reputation will break in a small amount of money so they need to find a  way to give it to the gamblers. And also once a casino is trusted enough and have a good reputation then they won't do an actions that can lead to Their casino into a negative one so all they need is to have a good services in order to  maintain the good reputation.

Yes, but as it stands and according to the narrative, nothing was found on the attendant to confirm that he actually collected all the money. That was why I said that if something like that actually happened in my country, a serious investigation would be carried out to make sure they find the source where the money went. You might be right in your assumption, but no one really knows who is telling the truth in this case, whether it's the gambler or the casino attendant. 

What's the difference between a scam online casino and a casino whose agent refused to pay the winnings? None, because both won't pay you, the only difference would be that the physical one has an existence and you can see and talk to the management face-to-face while in an online platform, you will only be receiving excuses and stuff from customer service either through email or online chat, but the intentions of both casinos are the same.

I bet he wouldn't face this if he was gambling at a reputable physical casino just like how he wouldn't face any issues if he was to gamble in a reputable online casino. So it's not about being online or offline but it's all about reputation and intentions of a casino whether you will be able to get your winnings at the end or not.

well that is the problem when a casino is just starting and have already delayed cases then what more in the bigger prizes ? i think this type will cater them issues and may lure out gamblers because reputation must be develop from the start and I we have seen this type and those gamblers did not progress in long time.

considering that a casino is a business, of course all casinos will most likely do their best for their own casinos, by providing comfort to their customers, which is something that is a must, not only in casinos. even in other things being the same, comfort is the main thing that must be considered in a business, making customers comfortable so that they do not run away from the business they are running, or from the casino they have visited. Providing the best service is a must so that they can stay with the casino they are going to.

Even though the casino gives money over a long period of time, they still give it, in my opinion it can still be said that the casino can be trusted. However, even that will definitely be a consideration for customers because it might make customers uncomfortable, but of course the casino will do its best for its customers. because the casino certainly doesn't want to have a bad reputation in the eyes of many customers.

This is not about the reputation of the casino, i am concerned about the reputation of the person that is managing the casino shop. If it is the way this is done in my country, a casino can allow an individual to be their agent by allowing the agent to start a shop in the name of that casino and people will be coming to gamble while he will be paid by the casino owners but if any customer win a huge amount, he will contact the casino to release the money to him to pay off to customers. In that case, the casino have already released the money to the casino manager and he should be hold responsibile for the loss and not to question the reputation of the casino.

Obviously, this is only a specific case associated with the behavior of a specific person. 
And we all know very well that people we don’t know can be very good people, but they can also be criminals or swindlers.  It’s just that this player, who won a large sum on his bet, almost encountered scammers, well, it just happened that way in his life. 
It is also worth considering that this, of course, undermines the authority of the casino itself as a business structure and business partner.  And here the casino itself must immediately fire its representatives who not only cheat, but also once again involve the regulatory authorities of a given country or even the police in such an incident. 
Of course, no normal, legal casino that cares about its reputation needs this.

We cannot forget about the legitimacy of this casino so easily, because even if the person managing the shop was the one that scammed the person in question, the casino still allowed this person to become their agent and in a way to become their image around that community, a huge mistake without a doubt.

And this is the best case scenario, since the higher ups could be the ones that told the agent to not pay him, and he was only able to obtain a small sum after taking them to court.

I must say that I just read this part from the OP and I have to say that this is not justice, and more reason why there is no equality and justice in this world. I said that because I've seen enough of the same cases being delivered different judgements. So, what is the equality in that? If there were to be another judge in this case in the OP, the agent would pay the whole money, and again, if there were to be yet another judge, the agent would pay the whole money plus some damages that would cover the inconvenience, legal fees and others.

For this, I do not see the judge's verdict in this case as good, it is not just convenient with me. How can someone pay a whole sum and a judge order the agent who was supposed to pay the whole sum to pay half of the money, that's very bad. This means that the agent will actually pocket the remaining half of that money. This is no justice and it is even annoying me to say the truth. No one has access to the claiming and collection of that won money except the winner and the agent, and when the winner does not collect the money as the agent could not show any proof that he has called the money before, then it is the agent who claimed the money.

There was no mention of a hacking issue as well, so it is the agent who should have provided the full money no matter what since the headquarters has cleared it already.

It is about governance and law in the end. For a justice system to work there must be very good incentives at all levels and this is the only thing that is going to keep people aligned and the system working. If the police is poorly paid, the judge is not prosecuted for prevaricating, the lawyers do not care about the client and anyone in the civil service gets a cut, then the system is rotten.

Just choose wisely where you bet.

It's a fact, things are like that, in fact, when things happen that way, it's a great message to people about how the system is really set up, and you're absolutely right to pay employees if they're not doing Well, with their salaries they look for something to hold on to and thus be able to sustain a good income of money, that's why when we face rotten judicial systems, only those who have the most money are the ones who know how to get away well, well this happens I think Worldwide, when systems are made up of something Unsustainable , which is money or a monthly salary when it is not enough , there is always access to corruption.

I think it is about a betting shop and not a very big casino where higher authorities are controlling smaller agents to do what they want, etc. A gambling or betting shop can be owned by an individual, and they are the ones making decisions and rules around there, so the person who is being called the agent is probably the owner of the betting shop who refused to pay the winnings of the gambler and no one above him can make him do that apart from local authorities.

Though we can't completely blame the gambler, we could say that one should always make sure that they are gambling at a place that they know is legit and has a good reputation around there because if you in something and they refuse to pay you the outcome, there is nothing much you can do about it.

this is the problem if you are playing in casino boot , and not in legit and casino houses when there are no
extended manager but instead the floor and operation manager only, not sure if there is such place in my
country because here if you wanted to play in casino then you should go in their big house , and if you don't
want to experience this kind? then better to consider playing in online casino but of course those reputable only to prevent from being scammed.

Over here in my country, it's also done exactly the same way Mrbluntzy stated, and the reason is that, casinos can't possibly build their big house in every town in a city, or every state of or in the federation/country, so, for some casinos, they usually find one city or state in the country where is the over all business hub of the entire country, and build the casino's big house there, and then in every other state of the federation, cities and towns, they will plant agents who will serve under the management of that casino, this agents apply to become agents of that casino, and ones approved by the casino, a license is handed over the agent, permitting him or her to start a betting or gambling shop in the, and with the name of that casino, the agent take and place bets for clients /customers, when ever a client/customer wins, the agents forwards the winning ticket to the head office/the big house, the management there then sends the money for the winner to the agent, who now pays the customer.

So, yeah, in this level, reputation is not only on the betting company, alone, but also the agent have to be a person with good reputation, because some agents will still want to not pay the customer, claiming that the head office hasn't paid, even when the head office have long sent the winners payment.
This is why here in my country, many people usually withhold their betting ticket after discovering that they've won a big amount of money, instead of taking the back back to the agent where he or she played the game, they will make out time, and travel, taking the ticket directly to the head office, where they have some level of guarantee of getting paid their winning money in full/complete.

Yeah, online casinos save gamblers all this stress of going to the physical casino to request their money after they have won. There is a situation where the gambler will not have the time to start going to the casino shop to cash out their winnings, and if they delay in going to claim their winnings, the people operating the casino can decide to collect the money for themselves. I have not seen this kind of situation in my country, but some other cases have played out in physical casinos here.

 Online casinos also have drawbacks, such as the KYC requirement and rejection of documents submitted for KYC. What if that's the only document the gambler has? Locking of gamblers funds without notice. The online casino has some issues too that they make gamblers go through.

That sounds like a complete pain, I mean imagine yourself having to travel for hours just so you can get your rightful profits out of your bets.

But it seems those people do not really understand they are aiding to the popularity of online gambling, as even if there are casinos out there that scam their customers too, if you gamble in one of the many reputable casinos we have, then chances are you will get paid without the need to cross your country and waste a lot of time in the process.

Well, that is one of the limitations of online casinos, that when you need to make a withdrawal, the KYC must be presented with everything updated, otherwise nothing can be done, so this is a double-edged sword because you cannot present an expired ID, and that type of thing has happened, that is, we are people who, when we are in the casino and win, well we want to withdraw our money won, and if they deny it due to KYC, there is a lot of anger that can occur, for On the other hand, it doesn't matter in a physical casino so you have to queue, because you know that you are going to claim your prize, your money, so that is something that you will gladly queue for, that is the advantage of physical casinos, they do not block They don't even freeze your money.

its good to  hear mate that you still not tasting any issues in casino houses because nowadays there are lot of problem accompanying the
gambling world specially in online gambling that there are problem occurring almost in daily basis.
and also good to hear that you are ready in technical stuffs and ntwork matter that may come as a problem in the future.

That issue isn't a case for most physical casino, I think that there's been an involvement of corruption in this specific case or there's been a lapse of judgment or negligence on the management side of the casino because this can never be allowed in most casinos, it's difficult to claim or falsely claim a win because there's measures in place that would be placed to make sure that this won't happen, I think that there's a possibility that the person can also sue for the negligence of the casino besides that one where he already won the money, that's going to be a scandal for the casino if the person escalates things.

It is difficult to escalate if you have an issue with the casino. In most places, casinos are accepted because the bring plenty of work, tourism and economic activity. In many places there is a self-regulated organisation that will try for sites not to damage the general reputation on the area, but that's it. If you try anything else, you will not get anywhere, the systems plays against you.

Well, it is one of the drawbacks of online casino but land base casino also have it's drackbacks too such as violence in the house and situations like what's on the Op. I have been  gambling in land base casino and also in online casino, I have not experience any serious bad incident with any casino apart from the fact of losing more that one is expected to, which I think is a bit normal provided it doesn't happen all the time to result to addiction.

With the way of how developments and innovations in the gambling sections are fast approaching, gamblers are no longer much interested on using a physical gambling casino again as they have been used to that in the past, people try to blend along to every new achievement on the modern technology in other to influence that into their way of gambling and enjoy as well the best satisfaction from the section.

Yeah have watched casino houses grow in the past specially 80-90s when the booming gambling casino houses really
dominates many business here in my country but things change when 2010 starts as online gambling starts to grow
and now only adults that enjoys casino and those teens and younger people are into Online gambling.

Well, without confusing myself further, let me say that I do not understand what you meant by the difficulty in an escalation of issues with the casino because whether it is physical or online, there are measures already in place to address issues as an establishment, and if it is not solved by immediate resolution, there will always be a way to escalate things in ranks. This is even better tailored toward the right channels with the physical casino, unlike the online casinos that you probably will never see. Although this is not a yardstick to judge customer satisfaction, but still, it still goes a long way to include it as an appraisal.

Besides, yes, you have a point on the concluding part, it is better for the casino to play by the book and build the best reputation and trust for itself. If not, it will bounce back on its head. The locality that harbours you isn't an idiot, so if the allegations against the casino are getting too much and it is such that is not adding positively to the community, I think it will not be long for people to rebel against it. Playing by the book in the fairest possible way is the best way out here.

Gambling industry is booming up or increasing year by year , even though we do saw that with the current online trend that we do have now on which online casinos is really that getting that better market share in compared into those physical on which its something understandable but still they would really be that significant into its existence considering that there would really be those rich people who do love on staying up with physical places no matter what changes that we are having now. If we do speak about challenges and other possible issues or problems then this is something that cant really be removed on any business.
It might really be that looked just that fine but issues and problems do still exist. The thing on here is that with these businesses is that they are really that doing their very best on handling out such situation
on which this is really just that a common approach to have.

But I have seen quite few land base casinos now going to full online or at least they have the online version of it. So they are now venturing and trying to compete with the online casinos because they know that if they don't evolved and just wait for gamblers to go to their casinos, it might be too late.

I'm saying this because I have received several emails already from land base casinos that I frequented, during the pandemic they have their version but still minimal. But now base on the emails, it's now bigger and again, they are going to take some slice on that big pie, a billion dollar industry.

Because they are going to lose a lot of potential customers if they are not going to adapt the trend of online casinos. There is no other way to go but to build the same platform as the others while maintaining their physical operations. Could have been late but I think that they'll be able to cope with the competition.

Are these from our local casinos? Because the local ones in our country still sticks to their physical operations where they've been based and most of them are into a hotel and casino setup.

Physical casino is fun especially if you are with your friends cause a lot of memories that can online casino can not give but sad to say nowadays only few gamblers who actually go to casino  and play cause some gamblers prefer to to play in online casino cause the reason of they can access everywhere they want as long as they have an internet connection. 
Actually when I am young physical casino is more popular those days a lot of gamblers went to casino and play. Cause the gadgets are not too expose those days.

Because of the modern technology that we have, many people nowadays are more obsessed with online casinos. That is because there is no hassle, and even if you are at home, you can gamble wherever you go. 

Unlike a physical casino, the risk is quite high compared to online casinos; the only risk is that you enter money online. And the community has more gamblers compared to before, when there were only land-based casinos.

Still 50/50 though, I still seen group of friends going into land base casinos to have some fun, beer on the side, with music and play and burn some money that's it. But I do agree with the advent of technology, casinos are now accessible to anyone and they can play anytime they want.

And so traditional base casino have a lot of promotions, besides the free drinks you can get more perks like hotel accommodation. Just to attract gamblers and to keep them in-house and play with them. So that could be the challenge for most brick and mortar casinos, but I think they are still doing good and making money.

Seems legit because there are better way to gamble now than just going in casino houses that you need to spend time and effort just to gamble while in Online you can just sit and relax in your Sofa and play all the way, sometimes even while in malls and in traffic stop you can manage to gamble this is how rampant Online gambling nowadays.

Shows or proves to us that teens and young adults are more inclined to accepting and adapting to innovations than the old forks, and the reason for thi; I can't really tell, this is not just in your country, but all over the world, old folks are known to be more traditional and seems to blend more with the old way of doing thing, and some of them can never be convinced into accepting the way of doing same thing they do, even when the can see that doing that thing the new way is easier and way much better.

Over here in my country as well, not very many young people still use offline casinos, majority are now into gambling online, and just like you said, the old forks are majorly the ones we mostly find in physical casinos this days drinking, discussing and laughing while enjoying their game, and some how, I personally love to watch them, while I imagine myself at their age, possibly doing the same thing  ;D.

Going to an offline casino is like going to a concert, and online gambling is listening to music from streaming services, so you go for the experience, not just to play the games!

One of the main things on why gamblers that get used to play on offline casinos wont really be that easily giving up on it and would be making that full switch up on online. It would really be just that depending on how someone would really be making up those changes basing up on their own preference on which it would really be just that there would really be those people who would stick into those things that they do get used to and there are ones who do welcome to those new things or options considering that playing online is much more convenient and not really that hassle since you would really be playing in the convenience of your own home. There are really just that those individuals who would really be liking on playing online because of those reasons but still i do agree that playing physically is much more thrilling and having that kind of ambiance
on which you cant really be able to get when you do play online.

As for revenue then there's no proof about their differences on which one is profitable or not considering that they are belong on the same industry on which we do know that this is something progressive or something which is really that making huge revenue.Doesnt matter on what would be the fraction or share % but whats the real thing is that they are indeed profitable businesses.

I am not sure what is the share of physical casinos versus online as of today, my guess is that you would think that on-line total number of users must be massive compared to the physical locations but the key players here for the physical ones are the big stakes guys, the VIP that spend more money than 30 of the average users per time. I think these like it real rather than online.

With all the developments in the gambling sections whereby there is more of online gambling now than before, this has also been a source of addition profits to those interested in making gambling business because they can easily achieve their target through the online target audience if they make good promotions to their platform as many are now more inclined to online gambling than the physical gambling casinos.

I agree with you, but there will still be gamblers who prefer offline casinos. Not because they can't operate gambling online, but because they feel something different from online casinos and offline casinos.
Everything has been made easier online, but those who have a feeling of satisfaction with offline casinos, they will not replace their habits. there are pleasures that you might not get when playing at an online casino that they get at an offline casino.

With the development of technology and the development of an industry always disrupts the part where humans have difficulties, today humans are more comfortable and want something very quickly or efficiently and effectively in their lives, including gambling, we have experienced many bad things with gambling, various things have happened like the story brought by OP, But today we have online casinos that are more effective and efficient and we can access wherever we want, physical casinos are not a dream today to play or bet, we have something in our hands, just with a cellphone and the internet we can do it freely, without any monitoring from anyone and also more interestingly we can be anonymous in gambling.

Even though online casinos have provided gambling services that can be accessed anytime and anywhere, offline gambling will remain popular in countries that have legalized gambling, there are many advantages that online casinos don't have, such as direct social interaction with other gamblers at the casino, the satisfaction of gambling only at the casino. offline because you are betting in front of other gamblers, you can feel the sound of the dice and see the betting bets directly on the gambling board, and many other things in terms of the advantages of offline gambling.

Physical casinos in general don’t like gamblers that win money. They don’t care if some tourist in Vegas wins 3-4 figures but if you are a regular which keeps winning 4-5 figures every visit, they will suspect you are cheating and ban you from the casino.

Go on YouTube and search for “gamblers beating Vegas” and you will see some that won in the past and got banned or they are gambling right now and get banned from every casino because they are profitable.

I don't think there are much challenges with the use of physical casino even though as at now, gamblers will prefer more of the use of online crypto gambling casinos than the physical ones because of their comfort and affordability, gambling is not what we don't enjoy like that, we are the ones that play bets and gambles in some ways which we shouldn't because of some personal issues that surrounds how we are gambling, while using a physical casino or not is by individual preference.

Just like you, I do not see much of an issue with physical casinos, and so long as you know what you want, you should go for it. There are some people who like to go to the physical casinos simply because they just want to be entertained, connect and also entertain people, as the case may be. This is what most extroverted people would do, and no one can blame them for that, especially if the casino is in their proximity. But for many other people who want to do their thing in their closet, they will also prefer online casinos. This includes those who would want to do it privately but due to one reason or another like the proximity, or internet/gadget failure, they could do otherwise.

Now, if we think about the OP's context, there is a point there regardless of what we think in general. Betting online means you are dealing with the casino directly, but playing with many physical casinos means that there is a high risk of playing with a mere franchisement arrangement which means that a middleman is between you and the main company, and for this, anything bad/ugly like what the OP narrated may happen.

However, this is peculiar to small casinos and the ones that are not directly owned and operated by the parent company, but it is not particularly true for all physical casinos.

Sure... it is about an individual preference whether you would feel better gambling or betting at a local place or signing up to a casino online which happens to accept Bitcoin and alternative currencies for their deposits. Nevertheless, I think you should also take a look at the first post of this thread before participating without context, this is a thread about how a person who gambled in a physical casino in the Country of Nigeria managed to win over 23000 $ dollars in their local currency and still the operator of the betting place refused to pay his rightful reward. The victim when to court and sued the operator, only to receive and very modest percentage of his actual reward. The discussion comes from whether some of us would avoid gambling or betting at those physical places after reading stories like those ones, which u fortunately happen more tham we assume they do.

So, let us know. would you partake in gambling at those places even after reading of such horrible outcome?

most specially those who are hiding their gambling addiction and activities because now in online gambling we are easily gamble in this way not letting others learning about our gaming and this is also the reason why there are so many people that is drowning in addiction


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gambling is not what we don't enjoy like that, we are the ones that play bets and gambles in some ways which we shouldn't because of some personal issues that surrounds how we are gambling, while using a physical casino or not is by individual preference.
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back in the old days? when casino is only available Physically? less people are diving into addiction bit like now that this is available every single second of our life as long as we have gadget and funds.

Well, you are right, with the advent of technology, things are made to become more easier and more accessible to the people.
Physical casinos back in the day was a hassle for many because they may most of the time have to travel long distance to find a physical casino where they can gamble comfortably, while for so many with low income and budget, but are still interested in gambling, we discover that gambling for this set of people was a luxury that they can not afford, because they most of the time will be left with no money to gamble after spending so much on transportation trying to locate a nearest physical casino.

Believe it or not, this challenges saved many from gambling addiction since they can't afford the money to gamble as frequently as they wanted, which is the foundation of gambling addiction.
This is why back then, we had less to zero number of gambling addicts.

But  today, with the advent of online casino brought about by the emergence of the world wide web, more people, if no all people actually, can easily access casinos anywhere they are and anytime they want, and in return, many have become gambling addicts because they started gambling way more than considered normal and healthy for the brain.

By the way bud, please fix your quote.