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Hi, I've been betting for months in rollbit from Spain without KYC, yesterday I've requested the withdraw of 5K, and they required me to contact support and verify my ID, I did verify my ID and now
my account is suspended and my withdrawal because I'm from Spain and it's excluded and Benji is telling me your money is forfeited? Why they don't release my withdrawal?

I've been playing from Spain long months ago, used their services and made withdraws with Spain IP(so they know from long ago I'm from Spain) Bets with spain IP, all with SPAIN IP, and now that I make the withdraw that makes me profitable Rollbit bans account and profitable money sorry but you are from restricted country.

So you are telling me that Rollbit didn't know that I was a player from a restricted country when at least i made
100 bets that i made with spanish IP,
5 withdraws(when i wasn't profitable) that I made with spanish IP
but the withdraw that spanish IP player makes spanish IP player profitable: sorry no pay winning money.

So the short story is Rollbit policy vs restricted players is to win money from restricted player,
but if restricted player make's the withdraw that is profit for player, SORRY YOU ARE FROM RESTRICTED COUNTRY


But in this 3-4 months I've been working, betting and losing vs Rollbit I could withdraw money from Rollbit in the period I wasn't profitable), BUT the withdraw that makes me profitable vs Rollbit They now say OOOH, YOU ARE FROM RESTRICTED COUNTRY SORRY.

I'm guarating you 100% that they knew from day 1 I'm from Spain, from day 1 that I deposit and lost a lot of money betting, that's what happened to me day 1 I lost a lot of money, so Rollbit didn't say ANYTHING ABOUT RESTRICTED COUNTRIES, EVEN MORE, I WAS A PERFECT PLAYER BECAUSE I WAS LOSING A LOT+ WHEN I'M PROFITABLE SORRY RESTRICTED COUNTRY BYE, SO BY THIS WAY THEY CAN WIN MONEY WITH 0% CHANCE OF LOSE, YOU ARE GENIUSES I'M INVESTING ON YOUR COMPANY BECAUSE THAT WIN MONEY VS RESTRICTED PLAYERS BUT RESTRICTED PLAYER IF WIN NO PAY.

IN THEIR APP BUSINESS LOGIC THEY HAVE THIS PLANNED, THAT IS A TRELLO TASK MADE BY A PSYCHOPATH MANAGER AND ENGINEER,
I COULD NEVER PROGRAME THIS BUSINESS LOGIC KNOWING THAT LOSER RESTRICTED PLAYERS ALWAYS HAD A 0% CHANCE OF MAKE PROFIT FROM ROLLBIT, BUT ROLLBIT CAN MAKE PROFIT FROM RESTRICTED PLAYER FROM DAY 1 UNTIL INFINITE(UNTIL I'M PROFITABLE) IF I WAS LOSING 20 YEARS STRAIGH THEY WOULD LET ME USE ALL KIND OF SERVICES.


So basicly rollbit CLOSES EYES when you deposit, bet and withdraw with restricted country players
but OPEN EYES when restricted country players make's the withdraw that is profitable for player, NICE BUSINESS LOGIC GUYS, YOU ARE 10/10


For Rollbit that DARK TRICK is HYPER PROFITABLE AND SAFE,THEY HAVE 100% CHANCES NO LOSE MONEY.


ROLLBIT FOR RESTRICTED COUNTRY USERS APPLIES THIS: IF YOU ARE A LOSING OK OK COME TO LOSE MORE
IF YOU MAKE THE WITHDRAW THAT MAKES YOU PROFITABLE:
SORRY BUT KYC SORRY U ARE FROM RESTRICTED COUNTRY HAHA EASY NO PAY WINNINGS FROM PROFITABLE PLAYERS
UNTIL PLAYER BETS AND SENDS THE WITHDRAW THAT MAKES THE PLAYER PROFITABLE SO HAHA EASY NO PAY WINNINGS.


Rollbit business logic creators are a geniouses, those geniouses making 100k a year, because they make those hyper scammer ways of make money

So restricted countries is so profitable for them, ROLLBIT let players from restricted countries bet and lose, whenever you are profitable Rollbit FREEZE the withdrawal
that was in process and restrict the account and tell you that the withdrawal is forfeited.

So basicly Rollbit let you lose money, but no win money because you are from a restricted country, so I've been losing for 3 months of my life of my WORKED money losing bets and trying to be profitable
and finally in the 4th month that I made profit, my profit withdrawal is forfeited, thanks for letting me bet thinking I could make profit in your site Rollbit, that's the darkest and scammest way to get my money
until i'm profitable, if I was losing 2 years straigh you would let me lose thinking that some day I could profit.

A site that has restricted countries that loads the page + loads all services for deposit/withdraw/bet to let PLAYER bet and if you lose OK, keep coming, if you WIN, account ban and profits forfeited
SOULD BE ILEGALL.
THANK YOU FOR Rollbit managers and engineers to make that Trello task named "Scam resitricted players"

- If account is from restricted countries let them use our services
-  Whenever the restricted user makes a withdrawal that is a profitable withdrawal(deposits-withdraws) flag it with KYC and activate service ScamRestrictedUsers

ScamRestrictedUsers makes

- Require KYC(when is provided, if is from restricted country send email money forfeited because restricted
- If No KYC easy scammed money,
- If KYC == Restricted country send mail "u are from restricted country"  content: money forfeited because u are from restricted country
- If KYC is not FROM Restricted country send mail "sorry we had connections from restricted countries ilegal against TOS"

Rollbit can win money from restricted players and restricted players can't win money from Rollbit.

Were you in Spain when you played? Did you use a VPN?

Would you mind posting screenshots of the conversation you had with their support team? I am not saying that you are lying but it'll help people know whether you can back up the claims you have made against Rollbit.

regarding your case, it seems like the issue is perfectly clear, I mean, you gambled on their casino while being in spain and then they suspended your account because of it. also, as far as I know, they usually just let the gambler withdraw their original deposit and confiscate any winnings they have on their account.

That's a no sense, because If I make profit they have the power to forfeit my winnings, but If I lose they won't say anything and keep the money.

I'll wait for their reponse and post screenshots, i've sent mail to support and compilance hope they can solve the problem, I only talked to Benji and he told me that money is forfeit and told me i'm in profit(?) thats the point why i gamble, to try to make profit wtf..., that's kinda scam, if u lose just keep coming to rollbit to lose all,
but if u win they forfeit my money.

What a horrible situation, I don't recommend it to anyone

I think this is a rather self-explanatory case, OP is from [and I assume a resident of, currently living in, and accessing the site from] Spain. It is one of the restricted territory of Rollbit. Unless OP is accessing from other soil all the time, he breached the ToS. There should be a pop-up message when OP accessed Rollbit from Spain [I assume he's a resident of Spain] informing him that he's accessing from restricted country.


https://talkimg.com/images/2024/07/31/5H07w.jpeg
https://talkimg.com/images/2024/07/31/5HqI3.jpeg

A pop up says that play from Spain is restricted. You should have known better. I hate the rule since they do allow you to lose using a VPN, but can take your winnings. Many casinos use this rule so it’s not unique to Rollbit.

"I mean, for real? I want Rollbit to answer the following points:

1. Why is Rollbit not using an automatic geoblocking system? Are you using your inefficiency as a trap like this case?
2. Since Rollbit mentioned that the player already booked profit from past sessions, does that mean Rollbit allowed the player to play from a restricted region in the past? Does
    this imply it is indeed a matter of the quantity of cashout?
3. How does Rollbit decide when to ask for KYC? Is it after someone wins big and tries to cash out?
4. What do you mean when you said to a player, 'You are in significant profit here on Rollbit. The funds have been forfeited,' as a reason for denying cash out?

@holydarkness are you updating the topic which had the list of scam accusation from different gambling platforms? Looks like lately there are increasing number of accusations against Rollbit again.

It seems BC.Game is also increasing scam accusations against them.

As evidenced on the screenshot I provided above, Rollbit does use a geoblocking system. As for the other points, about profit from past sessions, I believe what Rollbit mean was that they will confiscate the rest of the fund on OP's account. Suppose OP is at a loss, they will return the deposit amount, but since OP is in overall profit, the remaining balance will not be available for OP.

---

Yes, updated yesterday with latest cases [hopefully I didn't miss one or two, I don't think I do, though]. And yes, both casinos seems to have a pile of cases on their plate right now.

For Rollbit, two of the cases are related to the third party they're working with, of which the cases are out of their hand, so we can only sit and wait. I am yet to inform Razer about this one, but I don't think that's necessary, given it's self explanatory [OP accessed Rollbit from restricted country], let me hail him to get an official answer, though.

For BC, I am personally in touch with someone from BC and we're trying to get every single one of them solved. Let's hope we can clear them all in shortest time possible.

The evidence in the screenshot is not sufficient, as the event might have occurred after KYC (we do not know; let the OP clarify). This is precisely the essence of my argument.

You might believe that, but I have no reason to take the casino's side (especially based on a hypothetical belief), particularly considering the timing of the ban. Rollbit cannot arbitrarily choose when to ask for KYC (although we know that it will always happen after a big cash-out request ;D).

It’s really unfair if you think about it logically speaking but you will realized that you unknowingly agree on it if you read the ToS during your account registration.

This is always the terms of casino regarding users from restricted country so you should always do a due diligence on reading the ToS before you deposit on any casino. Casino doesn’t problem receiving funds from user but the problem arise during the withdrawal since the money will go to restricted country. This is the reason why they are required to refund users deposits except losses.

Nothing to do here. Just accept the refund of your deposit.

This is unfortunate, but this is the reality.
This is a player's responsibility to check the TOS page before they agree with the TOS. You cannot really blame them because they banned your account and confiscated the winnings. You are from a restricted country and they have the rights to ban you. As I can see, Rollbit always pop up a notification when they detect a player from a restricted country. So, it is you who played there knowing that you are not allowed to play there. Sorry for your loss.

I've got a mail from compilance they will check it, hope I can get my withdraw.

That's so sad that Benji told me: As mentioned, you are in significant profit here on Rollbit. The funds have been forfeited.

Also is so bad to experience that support's tells you your money is forfeit, for what for follow instructions and make the KYC?

Why they didn't flagged me when I was losing all to return my money that I lost betting? And now they flag me that for the first time I'm in profit? What a dark trick holy.

You guys talk like sorry for your lost money, I'll fight for my money.

Just look at what rollbit does thats a good plan for them, you can deposit and lose money, but if you win I get restricted, so they win or win there is no chance for them to lose and no chance for me to win.

I don't get why I can't just get my withdrawal, they want to keep my money, that's so scam wtf.

Also you guys are telling that it appears a popup, cmone lets be serious, I use vpn for my security and it doesn't appear.

Look what stake does for example, they literally cancel the connection from countries that are not in their list.

In the past in stake in Spain I could bet but they restricted Spain some years ago and I noticed because stake.com wasn't loading, also had this same problem with Stake and I got my withdrawal and account closed.

So at the end they are winning money not because people is greedy and odds are in the casino's favour, it's because they make those tricks to keep the money of customers, if you lose OK, if you win KYC, restricted account and withdrawal not processed.

This shouldn't be legal to be allowed to happen, I'm sure they have a good engineer team that can block connections from restricted countries... make like stake.com and don't let the website load.

Players in those casino's are destined to lose, with the risk of the player to bet and lose money.

Did the use of your VPN alter your country of origins? Like, it made it like you were accessing it from Japan or countries other than Spain, or did you set it just for IP masking purpose but still put you "in" Spain?

I just use VPN because it creates a tunnel between me and the server so it gains more security for network.

As I've told I did the KYC with rollbit so It would be stupid to use VPN and KYC Spain.

Knowing that if I KYC from Spain they will "forfeied" my money, I wouldn't do it for sure, though was like Stake when they KYC me too..

In other words, you set the VPN to still show Spanish IP instead of other countries? And you didn't get any pop-up like as shown on my screenshot? Do you happen to still have access to your account? Can you please provide us your sessions details? It'll show the location details, just to verify your VPN narrative. Of course, you're free to cover the IP address if you want to. It's just the details of the country that I am looking to check.

People should stay away from both Rollbit and BC.game. For some reason these books are the only 2 that have provider problems that other books don’t have. Their KYC policy seems to be much higher lately. There are no excuses for the long delays.

Umm... I don't think there is much that a casino can do, any casino, when the root of the situation is their provider inquiring for investigation. They have to comply to this and their hands are as tied as the players. So, basically, the situation with providers can happen to any casino, and it's quite unfair to make the casino [again, any casino] bear the burden for it.

The casino isn’t required to hold the player’s money. The casino has chosen to hold the player’s money. The ultimate decision on whether to pay or not, when under provider review, is always determined by the casino.

The only way to fix it is to cancel the deal with the provider if the casino think the provider is not allowing them to do their [casino brands] business. When the reputation will be lost then the casino will loss it not the provider. I do not think giving the blame to the provider also justify the loss of the players.

How? Doesn't a profit earned from a winning wager that's forfeited should be returned to the provider once the provider deemed the wager is wrong? If a casino release the fund prior to a ruling by the provider, and the player withdrawn the fund, wouldn't that mean the casino should pay the fund that's supposed to be returned to the provider from their own pocket?

---

I don't think it's the case where a provider doesn't allow a casino to do business, it's more like the provider needed to take a deeper look into the betting activity to rule out any possibility of foul play. If a casino cancel a deal with provider every time provider asks for investigation, I don't think there will be much game can be played on that casino.

This is just like the Fairlay case. I tell you something over and over again and it’s not sinking in. The provider has nothing to do with the money. All money transfers are between the player and casino.

I’ll use sports betting as an example. The odds provider puts up a bad line. The book now has a chance to pay winners or cancel wagers. The decision lies with the book.

This line will be bad at all books using the same provider. For some reason in the recent casino cases, the bugs only occur at Rollbit and BC.game.

It's not that it didn't sink in, bluntly, I simply question the correctness of your statement, that the fund transfer happen between player and casino, that the provider doesn't involved in any. Is this a fact known with 100% certainty from you? Because, the reason I question the correctness of it and choose to take it as mere words instead of commiting it to my memory, from several conversation I have with casinos across many past cases, they have to pay the provider back for forfeited bets and/or the provider tell them which fund is payable to the player and which fund is not.

Riddle me this simple question, if the entire transaction and activity happens between casino and player, then what's the role of the provider? They simply provide a game script, let it be licensed to be played on a casino, and the casino paid certain amount for contract on certain period? Or perhaps other similar scenario?

And, since this is a scam accusation board, I'll certainly appreciate if your explanation can be supplemented with some kind of backup evidence to support that statement, that provider doesn't involved, and casino doesn't have any monetary obligation to the provider for bets being settled vs forfeited. I can produce mine --a rather fresh one, in fact-- if you do [with well-placed censor to ascertain privacy of the nature of the case, the casino, the player, the thread, the situation, and all, of course]

Yes I am sure and this is my frustration and why I come across so harsh. The provider can charge the casino a flat fee or percentage. The player deals solely with the casino.

I said in my first post that I agree with the casino because of jurisdiction.

I'll appreciate a proof to back up your statement instead of just "yes, I am sure", I believe I've asked for it. I am ready to provide mine to prove the otherwise, that casino held a monetary obligation to pay-back the provider and/or to release fund that's only okayed by the provider. In fact, I'm just one talkimg away, I already have it in my gallery, with censored part to maintain anonymity.

The simple question that riddled me also still left unanswered, by the way.

then prove it so we stop repeating. The provider can charge a flat fee or percentage of losses. The player deals with the casino. The casino may use a third party payment processor to pay the player.

I believe that's not how thing works, at least not on this board. You called for something, you're obligated to prove it. You're the one who are 100% certain that casino doesn't hold a monetary obligation to their provider, that the decision to withheld fund pending investigation from a provider rest solely in the casino hand because transaction happens strictly between casino and player, where the provider doesn't involved. Of which I argued that I know that it doesn't work that way based on my correspondencies with casino representatives, that's well documented.

I asked you for proof to back up your claim, and your best rebuttal is "I am sure" and asking me to prove that you're wrong? Shouldn't it works like... you prove your statement is not baseless, then I procure my own as a rebuttal to your statement and proof?

Oh, here's another interesting thing, by your own words, which I believe is still based on that 100% certainty, "the provider can charge a flat fee or a percantege of losses", tell me, how does the decision to hold a fund for investigation is still completely at the hand of a casino when they're in a deal with provider on percentage-of-losses basis? It implies that the casino tied to certain degree of monetary obligation to the provider for each and single bets, winning or losing, made by the players, do I understand things wrong?

Kindly provide proof to back up your claim and enlighten me with the puzzling situation I have on my mind on my above paragraph, then I'll procure my screenshot.

Oh, and to prove that I am not bluffing,

https://talkimg.com/images/2024/08/03/5z2gN.jpeg

Give me your supporting evidence to back up your 100% certainty that casino doesn't have obligation to provider, and the decision to withheld fund is completely at casino's decision, and I'll provide that image in full version.

Again, I said I agree with casino because of jurisdiction. I’m 100% positive on how providers work. What you say is incorrect and you have shown no proof of your theory where providers pay players. You made the original statement. Please let it go or show proof. Your screenshot shows nothing. You said you have proof. Some CS reps may not understand how things work.

https://blog.genome.eu/articles/how-much-does-it-cost-to-start-an-online-casino/#:~:text=The%20revenue%20share%20model%20doesn,profit%2C%20quarterly%20profit%2C%20etc.

Two scenarios in all these cases.

1. Player owed $0. Provider holds no money from player and isnt’t obligated to pay player.

2. Player wins money. Provider holds none of the player’s money and provider owes player no money. The casino pays the player.

I don't get why casinos like Stake returns player's money for geolocalization because stake knows player deposit and risks it's money but Rollbit just waits for player to be in profit to ban it and cancel any kind of profit, but if player loses like i was those months, they keep quiet and let player lose as max as possible.

I'm fighting to get my own money... that's incredible.

Hope compliance Rollbit team can solve this.

Oh, I believe you understand things wrong, I don't have any issue or have the slightest mind of you agreeing with the casino on jurisdiction or not, that's why I didn't comment on it, I don't see any relevancy of it on our [yet another] out of topic discussion. Wait... that's not entirely correct, I actually initially [internally] applaud you for being able to see [or at least start to see] cases from neutral ground, hoping that you'll finally try to mediate things from neutral perspective by asking OP facts... Then you went back to your default setting.

If it's not clear enough, the problem, as always, arise when you [or someone else, whoever they are, really, so save the "attack the post, not the person" speech] pollute the thread with opinion that rather negative and FUD-inducing. We're, the overseer, here stands on neutral ground, trying to solve cases on facts and all, reviewing evidence with sole aim to get things resolved and find who is guilty and who is the victim, each cases have different angle and should be treated differently, as each cases always has their own characteristics.

When someone out of the blue said they should stay away from a casino [any casino] for something that's out of the casino's control [the provider's request of investigation], how does that help with solving the case? Treat that as a serious question instead of rhetorical, tell me, if your aim is to help solve cases, how does such statement help? If a casino is dirty, their cummulative record will speak for their reputation. But until then, the sole aim should be to get to the bottom of a case.

It brought us to our discussion, first, that's not my screenshot, that's a screenshot of my gallery, showing that I indeed have a screenshot of a conversation with the reps explaining to me what contradict your statement, I'll provide that in full when you can give yours. But... that's your proof? Your 100% certainty? A blog about how to start an online casino? I have a proof of conversation with a staff that's investigating a case, who dive to the bottom of the case and made that statement from the SOP of their platform and what they gathered when investigating the case, who  have enough knowledge and power to maneuver and interact inter-departmentally, literally talking with game providers, and get things done, and your rebuttal, your 100% proof is an article on a blog?

Suppose that paragraph is not clear enough, no, that's not "some CS reps". I believe anyone who knows me [which I actually tend to think you're one of them] and my record on this board understand that the representatives I am in touch with, who are rather "close" that they can share such details of a case with me, are the ones who on the "upper floor", who knows rather lots of how things works on their casino.

Even if they're a "some CS reps" how exactly a blog guide to start an online casino trumped a "low-level" staff who trained to know some protocol? So how about me saying this to you instead of you saying it to me, "please let it go or show your proof"?

In case you wondered, hoping I'm not sounding repetitive but rather trying to be very clear, no, none of my questions above is rhetorical, I hope you answered each and every single one of them, give your proof to back up your statement, alongside with that casino doesn't have financial obligation to providers, and that when a decision to investigate a bet happens, the fund being withheld are on the sole decision and control of the casino instead of being influenced by any degree of the provider, or... drop it, let it go, and start learning to mediate cases on this board without prejudice and/or unnecessary comments that is not constructive.

The other alternative will be to leave this board altogether if you can't ensure yourself that you'll see each cases non-myopically.

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Edit: Oh, I had this gnawing feeling that something is off, something that I missed earlier but luckily happened to be subconsciously latched itself to the back of my mind and keep on nudging me, of which prompt me to revisit the post [of which you've conveniently edited and added extra content, as always]. Your statement, which I shall edit on your quote and mark in red, a rather nice slow twist, isn't it?

This fruitless-toward-OP's-case discussion started and can be summarized from this post, I believe,


My post is clear on this thread and on this matter, I never say that I have a theory that provider pay players, I simply debating your statement that people should stay away from certain casinos, since it shouldn't be their fault that the fund being held during an investigation, it's an inquiry made by the provider, and the casino held some kind of monetary obligation towards the provider, of which they have to keep the fund in question on hold for the rest of the investigation, and that I have a proof from a casino representative explaining how things work with the fund when an investigation being inquired.

So, here's an extra question aside from the already long list above: point me out to the statement I made on this thread where I said provider pays players, otherwise, stop twisting my words.

And edit for your edit, how does this scenario works out:

Player played a game, won 10,000 USD, provider feels there is something wrong with the betting pattern and/or found a bug on the game and/or suspected the player to utilize some cheating strategy. The provider requested for an investigation. The casino okayed that but release the fund [since you argued that the casino doesn't required to hold player's money], and one week later, the provider find incriminating evidences that the game player won were of a fraudulent manner.

Who bear the burden of 10,000 loss, assume your revenue share scheme? The fund is out of their hand. With whose fund should the casino "share" the revenue to the provider?

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OP, you missed my question about the capability of accessing your account and retrieving your login log for us, I'll appreciate if you can revisit post number #16 and help us understand better.

The casino is 100% under control of payouts. The provider is an excuse that’s only happening to Rollbit and BC.game. These games work fine for everyone else. You should stop saying that it’s out of the casino’s hands. This goes for all the active cases with the provider excuse.

I am glad to see how meticulously and patiently holydarkness is bringing out the root of the matter. Kudos for your efforts. I have been observing recent debates (I am not sure if we can categorize them as such ;D) between holydarkness and Rating Place, and I believe there is a common theme (misconception from holydarkness's POV) that he always goes soft on casinos while Rating Place most of the time acquires a harsh tone against casinos.
My hunch is holydarkness has built some rapport with casinos (and his hard work must be recognized for that as it is not an easy thing to do) while serving as a long-standing medium between casinos and this forum. He wants to maintain that rapport as it might be essential to investigate/speed up cases. Does this mean we should moderate our skepticism against unaccountable (Curaçao license holders ;D) mammoths? I do not think so, and this is, IMHO, what Rating Place is doing. I can feel him going hard on casinos and showing support (even sometimes without evidence ;D) to players. While I totally appreciate the efforts (I wish I could be that energetic) of holydarkness, I just want to say that this time I sense a bully in you, which was totally unnecessary.
Regarding the case, if OP can show that in the past he made successful bets and cashed out using his current IP location in question (which led to the ban), then the casino is at fault.

You have created a topic against Rollbit being unfair with you, and at the same time you have mentioned the reason why your account is locked and restricted your withdrawal. I believe this is pointless if your account and activities were made inside Spain country and you don't have any evidence against that.
I'm 100% sure that you will never get a solution for your matter after breaking the rules of Rollbit, even their representatives won't have to reply to you if yourself confessed playing and living in Spain.
Next time try to read the TOS of any casino before playing, some countries are restricted in specific casinos, however, most of people agree on ToS even without reading or understanding them, that's why we mostly arrive to this point and similar situations such as your topic.

I believe my massive wall of text contains a lot of questions that I humbly asked you to address each and every single one of them, including the ones I added on my edit when I realized something is off. Which you seemingly don't address any. And we're yet to see your evidence to back up your claim, unless that blog article is what you refer as 100% certainty.

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I've red tagged Rollbit and other casinos in the past for their unresponsiveness in active cases, supporting and later withdrawing flags against casinos when they cleared their reputation, as well as, speaking strictly about Rollbit, hounding Razer to a point that he [at one point] replied me on a very strict one liner. I believe many who's been around here for a while can vouch for those times where I tagged and take drastic measures against casinos.

So you can rest assured that I don't quite care much about "maintaining a rapport" with them to a length and in a sense where I have to play soft with them and turning blind or myopic eyes just to speed up a case. Yes, their correspondencies and trust in me certainly helps people on this forum [I can't stress and repeat this enough that I am not benefited in any way from any cases resolved or unresolved], and I am grateful for their decision to be prompt and respective towards my communication attempt, or that some of them even entrusted their personal contact that I can reach when the necessity arise, but that doesn't necessarily translates into me have to play soft with any casino. I know that, they know that, frequent overseer of the forum know that.

As I said above, I treat every cases differently, the sole aim is to get things solved, "if a casino is dirty, their cummulative record will speak for their reputation. But until then, the sole aim should be to get to the bottom of a case."

But umm... thanks for the words... I... guess? That part of me being medium between casinos and the forum. I choose to take that as a compliment and allow myself to feel flattered.

https://willowoakfunds.com/news-and-views/svn-evolution



https://www.evolution.com/investors/company-overview/business-model/


DraftKings, GVC Holdings, William Hill, and 300 other such providers aren't having problems with the same games that Rollbit and BC.game are having.

@memehunter You made a great post. I take the player’s side with no proof and make the book prove guilt.

I've been playing from long ago in rollbit, I don't know how can I prove that I made bets and withdraws with spanish IP(I did it) (they have it in their system 100%, but they INSTA BAN me when i sent my ID, I didn't make screenshot at all because wasn't thinking that was rollbit plans).

But I can make another acc and make the same behaviour as mine ban, so I could prove it, for now I won't because I've did KYC as requested and Rollbit doesn't want me in their page, but if they answer me saying no money for me, if is needed I will do it to prove that you can bet deposit withdraw with spanish IP until you are a profitable player, if u are a loser like I was for months you are more than welcome.

By the way I've edited my first message of this topic, because I explain the way rollbit works with restricted players and as I wrote, I think you can feel my frustration, because this is intentional.

Good thread, while you should never play in a casino that is restricted in your country straight up blocking the withdrawals afterwards is extremely scummy behaviour. User should instead be put into some sort of withdrawal only mode.

I'll just wait for compliance to answer, they told me no more than 8 weeks to answer... that's a lot of time not gona lie.

Yep that is for example how Stake does, withdraw only mode and account ban, that is legit.

And all of you guys that say you break TOS bla bla okey ban my account, my IP, my KYC, but don't take my money.
I'm been honest and telling my situation and If Rollbit doesn't pay my profit that was so hard for me to make it, they took 3 months of my work money,
why I can't take profit now? So TOS only when I'm profitable, If I'm a loser like I was for long months it's OK, Spanish money player you are welcome.

If they deny my 5k, somehow I'll prove that Rollbit does this behaviour in porpuse to get money from loser restricted country gamblers in their favour, not in TOS favour.

I'm mad at this because it's not like Rollbit detected that I was from Spain and since min 1 they required me KYC,
they required KYC the moment I request the withdraw that make's Rollbit lose vs me, after 3-4 months of me losing all time.

It would be different for me if at the first time they detect me I'm from Spain they ban me, that's different, now after 3-4 months I had the best luck of my life, you ban me because now I'm profitable?

Thank you for going to a length to prove that you made a wrong statement, that casino indeed have certain monetary obligation to the providers [highlighted in red on your snippets], of which heavily implies that when a provider requires an investigation, the casino shall comply and confiscate the fund in question until investigation finished. Thus, their hands are tied, and thus, disprove your statement that brought us to this lengthy discussion.

In case you still fail to understand how casino has to comply and insist on your perspective, despite the article you provide yourself, perhaps if you can start answering my list of questions, you'll hopefully gain a shift and a better point of view; specifically this one,


The other bunch of questions on the very same post are yet to be addressed, I'll really appreciate if you can start enlighten us with answers and clarification.


Are we sure about this and this is yet another 100% fact? That they don't have problem with same games? I don't think they have any ANN or representative here, do they? So how can we know for certain if they don't have similar issues? That no players of their platform ever have to wait for their money while being investigated? How can we be sure that it's not that they actually do, but have to wait in silence and patience since they don't have a media to complain? Seriously asking, expecting an answer just like the rest of the unaddressed ones above.


You've made numerous similar statements in the past of which I choose to ignore, but perhaps it's time to address this and clear it out. With all due respect and complete confusion, is this really a trait that worth being bragged about? You made a public statement that you'll take side of a player, disregarding proof, how is this good for the scam accusations board and toward a case resolution, as an overseer who should stand on neutral ground?

Before you can consider this as a provocative question, no, I have zero intention for that matter on this question. I am sincerely trying to weight the benefits of it and understand how it works in this board.

---

OP, the main problem here is that you played from restricted territory. Regardless of when they ban you, be it when you made a withdrawal, when you complete a KYC, when you first gambled, when you gambled for the 100th time, when you win big, or whenever that is, a ToS is still being violated.

You entered an agreement with them whenever you accessed their site,


https://talkimg.com/images/2024/08/04/5NFBP.jpeg

of which their terms and condition page clearly mentioned that Spain is one of their restricted country and players being a resident of this country are not allowed to play.

I am really sorry, but I can't see how the casino should share the blame of this. I've tried numerous times through VPN from restricted territories, and the pop-up always shows, so I dare to assume that either the same pop-up also shown to you but you decided to click them close, or you use a pop-up blocker [past cases and experiments from other members told me that pop-up blocker can sometimes intervene with these messages].

Nonetheless, you attest each time you accessed them that you've read them, and the ToS is still being broken.

Best I can try to push Rollbit for this matter is to pull your overall PnL, and if you're in a loss, I can perhaps ask them to consider returning the sum of your deposit so you're in break-even. If you're in overall profit though, then this case is as good as closed.

Holydarkness , you are now at the point where you are just blatantly lying and it’s not a first. I never said that I “disregard proof”. I said that a player is innocent until proven guilty. The player starts off innocent. Facts must prove his guilt.

You start off saying that the player is guilty and must prove his innocence. It’s impossible to prove innocence because these casinos keep changing and tacking on new allegations mid stream. The casino must prove guilt.

That’s why you should always read the ToS since casino requires you to read it first during the registration before you can start to play which often being skipped.

Your laziness on reading small prints cause you a lot. It’s very hard to argue or justify your case since they are protected with their ToS which you voluntarily accept during the registration. It’s your own accord when you play in the casino since they never forced you to play so you can’t blame them if you can access it while your country is listed on restricted country. It’s your response to have a due diligence.

?

Oh, let me retract that statement and rephrase them, it's not "disregard proof" it's "taking side with no proof". And why the hostile reaction? As I said, I honestly trying to see how is this beneficial as an overseer of scam accusations board and toward a case resolution.

Further, I don't think I've ever deliberately lie before. Can you perhaps give some reference of where I caught lying?


I believe I always start off by saying everybody is guilty. Where do I ever say I start off saying the player is guilty? Please point me out and I'll humbly recant and clarify that statement publicly.

I believe it is known that I take the modified "presumption of guilt", of which I've explained rather extensively somewhere in the past. With you, actually. I recalled that I was addressing similar "accusation" from you that I always start off taking book's side. Too lazy to dig it up, but if we have to take a refresher course, summarized, I start off by assuming every side have more than they let us know, no one "is innocent" and we have to question everything, thus inquiring each and every side until there is enough evidence to understand the truth.

Those said, I believe my posts is riddled with inquiries toward you that any is yet to be addressed? Will it ever be cleared? Do you want to drop it?

You have posted many times that the player must prove his innocence. This is the same as saying he starts off guilty. I’ll let this thread run its course a little more, then come back later to answer your questions. The current case comes down to jurisdiction but I’ll wait some in case there are more opinions on the case at hand.

@holydarkness and @Rating Place
You Both please stop this d##k fight for goodness's sake. Every scam accusation topic is becoming your d##k fighting arena which is making it too hard to follow the original case.

Point it out to me? The ones where I say player must prove his innocence, thus saying he starts off guilty? I believe what I inquire is mostly proof to back up their claim and more context, and then I'll reach the representative of the casino and inquire their side. Please, point it out to me?

And why wait? My questions to you has no relation at all to the development of the case. The opinion and the course of this case has no relation to what I inquire from you. In fact, the sooner you provide your answers and clarify the issue, the sooner this discussion [which started when you made a post which benefits I questioned and yet to be answered] can be over, and perhaps you can start focusing yourself on your attempt to reach a resolution.

---

Sorry, but it has to be done and cleared, this discussion of ours started from a statement that can heavily misled people (https://bitcointalk.org/index.php?topic=5504738.msg64382057#msg64382057). That's the purpose of my inquiries toward him, to straighten that thing out. I am more than happy to drop them the instance peeps give his answer to the initially simple query, which later become an ever growing list of question as he keeps adding statement instead of give a direct answer.

If it's any consolation, I multitask by addressing OP whenever he replied and still have the best interest on my mind to get this case resolved, not to mention that this case is rather moot. It ended almost the instance it started, so the derailing happened from my discussion with peeps --I believe-- is somewhat minimal.

---

Edit: memehunter thank you for the hard slap on my face that awakens me... err, sounds good in my head, but sounds very cheesy when I typed them out loud, LOL.

Replaying the situation and the communications happened on this thread thus far in my head while I do my laundry [literally], I realized what I tried to achieve and straighten has been reached: to clarify that casino's hand are tied when provider asks for investigation and they have to comply, that they can't just release fund pending provider's investigation. It's proven by Peeps' own digging and research, by his article.

As such, allow me to be the bigger man and take the higher road by not pursuing that matter any further, as I think we can safely consider that the matter is cleared to anyone reading his previous post, and the possible misled [I'd like to think he has no deliberate intention to do so, just... a bit not understanding how the casino environment works, as his trump is on sportsbook] has been annulled.

Edit 2: the edit above was made right after I do my laundry and typed without reading that Peeps made a new post. I still hold and stand by my statement above, that I am dropping it, as I am being very honest and serious when I said it is not my intention to attack the poster, just the misleading post. If he still want to address my questions, he can and more than welcome to do it, but it's not important to me anymore as I'd like to think the matter I tried to straighten has been straightened, nor that I'll probably address them if it poses the risk of beating a dead horse.

And to address Peeps's latest post... no, I can assure you that I am not attacking your every post. Might come as a surprise to you, but I actually valued you. You're frustrating, yes, but I consider you as someone that's... akin to a co-worker [hey, it's a corporate secret that we have a frenemy co-worker]. So no, I don't have anything personal against you... anymore. I left them on... how many threads ago was it that ended up with us exchanging a PM?

In fact, there are posts you made that acually put smile on my mouth as you seemed to handle things objectively despite the casino in question is [it's a public secret] the one you loathed so much. So, to clarify, in case it's not clear enough, I am not attacking your every post, I only "attack" you... actually, anyone, really, [this one for example (https://bitcointalk.org/index.php?topic=5504423.msg64391871#msg64391871)] when their post is borderline... hmmm... I don't have a nice word for it.

I've said my piece. The rest is up to you.

I agree that I get caught up in too many posts with holydarkness. He attacks my every post, wants proof and asks a lot of questions that he wants replies too. I only enter threads involving sportsbooks that I rate since I have a lot of experience researching these books outside of BCT for the last 10 years. I will try to refrain from getting caught in disputes outside of the topic. I’ll at least wait until a thread has run it’s course before replying to holydarkness.

Still waiting for response... I don't get how you guys defend a site that let restricted players lose money but no win money... where is your morality

OP, sorry, I was about to make a reply to your case yesterday, but I was finalizing things with Rollbit for it, asking and waiting their confirmation and permission to make this post. I got a reply when I was asleep last night, read their confirmation earlier today, and was about to jump right away to finalize this case but... well, there is this thing called coffee and... I got absorbed into that lovely steaming mug of it.

Okay, I'm rambling.

Your case shares the same similarity of this one (https://bitcointalk.org/index.php?topic=5505165.0) by Gochomovie, both accessing from ES, being an ES resident, and all, breaching the ToS of restricted territory. As such, Razer's explanation and Rollbit's verdict on that thread also apply on this one, that you accessed from restricted country and being in a clear violation of a clause of their terms of service.

Though I understand that this is not the verdict you wished to be, it's unfortunately what applies. Thus, just like the above thread, I'll have to mark this one as resolved too.

Well you are covering a scam case, nice for you and your mind, I'll continue to expose this behaviour of rollbit, thats so easy to make money for them, also the case I don't think it's the same of the OP that u mention so don't apply the same, I've been with rollbit since March, what happens rollbit system doesn't work until August? Pls stop trying to make me to accept this scam decission, you get comission holy?

So come to my page, try to win money and the moment u won the money sorry restricted, but if I lose 3-4 months straigh money WELCOME SPAIN bettor.
Also you probably are from rollbit too and want to say that.
I'll expose all of you scammers if you don't release my withdraw, don't think that scam me 5k will be free.
BTW I don't think an international judge will accept this behaviour from a site, maybe my money won't be back, but for Rollbit there will be consecuences.

So if in TOS says you can f*** my mom it says in the TOS, so sorry it says in the TOS.

Rollbit never have any notes that they allow Spain bettor but I do agree that they should at least restrict Spain users to access the website using default Spain IP as restrictions since they are just relying on the ToS restrictions while we all know that only few reads it during registration.

But sadly, rules is rules. All the information is available to their casino ToS. It’s very hard to argue your case unless they just add Spain right after you register. If you can provide the screenshots of ToS (before and after) then maybe you have a chance to recover something here.

I am trying to resolve scam cases and disputes, not covering them, they're two complete different things. And no, I don't get commission in any form from Rollbit. As always, anyone is free to try and prove that I am on any casino's pocket. It'll be a waste of time, though, because I am not. Still, you're more than free to pursue the theory and prove it here if you want to, it's your time, after all.

Your case is the same with the one I referred previously, you both are a Spanish resident, Spain is a restricted territory on their ToS. Accessing Rollbit from these territories is a violation of the terms agreed.

---

OP should get a pop up saying he's accessing from restricted country as shown below,

https://talkimg.com/images/2024/08/08/5czWW.jpeg

And regarding adding Spain after OP register, I can explain in long words about how it's rather irrelevant and won't mean much, but let me get the topic addressed and doubt casted off by providing the requested screenshot instead.

Me being me, roaming and haunting the scam accusation boards, means I have several screenshots of ToS from time to time, as I usually take a new screenshot for new case instead of recycled what I already have on my gallery. I believe if I dig way further on my gallery, I'll find older screenshot with territory list, but this one should suffice:

https://talkimg.com/images/2024/08/08/5cNQJ.jpeg

OP is a member from... March 2024? The screenshot above [please pay attention to the timestamp on the upper left, I deliberately screenshoted the screenshot to show the date] was made for a case back in October 2023, it shows Spain already part of the restricted country.

Unfortunately I agree with you on this case. Don’t even acknowledge the being paid. I get that all the time. To prove that I don’t get paid by anyone I decided not to bump my thread for at least two months. Also, I won’t even mention the names anywhere of top books for a while. I’m doing this as proof of an accusation. After two months or so I’ll go back to normal programming.

Okey I get the TOS but, how can you defend that they let me play for months(I was a loser those months, losing all literaly) until I was profitable?
So Rollbit doesn't accept profitable Spanish players, but loser Spanish players are welcome, please show me that in TOS and defend it.

You guys all time are telling me TOS TOS TOS, and I say yes, but defend that behaviour from Rollbit, they select what players from restricted countries are allowed? only losers?

Why don't you mention that what is happening to me was a Trello task that they programmed to get money from losers restricted players and don't pay profitable ones?

Stop talking about TOS, we all can read Spain is restricted, start talking about this dark behaviour from Rollbit.

You know if they ban me the first time they know I was from Spain I wouldn't say anything, but after I don't know maybe 120 days and start to be profitable vs Rollbit, they detected I'm from Spain, what a coincidence =D

They can have this automated but they prefer this behaviour, and If you say they can't and bla bla I'll send you a script in whatever language is the Rollbit app made for detect and block restricted countries, so that doesn't
happen again =D

And if you answer with it's TOS, you are agree with me that Rollbit has this dark behaviour.

I'm preparing a website and videos about this behaviour of Rollbit, so people can be aware.

Have a good day, this 5k won't be free.

It’s awful that Rollbit allows you to play with a VPN and then steals your money when you win. This is part of the reason that they are a bad casino. The same goes for other casinos using this tactic to steal money. If you abused bonuses or circumvented limits, then they are in the right to take money. You gained no advantage using a VPN. Some may use a VPN 24/7. If they don’t want VPN use, then block VPNs.

I shouldn’t have said that I agree with Rollbit. It would have been better to say that this is the normal action taken by Rollbit.

I'm not sure if was Rating or Holydarknes that can contact Razor but if you can, can you ask Razor about this behaviour that I experienced?
Like I told before, If I was ban the first moment they knew I was from Spain I would agree with them,but I've been a loser and I was more than welcome,but when I'm profitable you don't pay me? Cmone Rollbit... you can do it better.

Also I've read a topic about a Belgium guy that also got ban but at the end Rollbit released hes withdrawal, I have faith in Rollbit still.
Also a spanish streamer happened the same as me and finally Rollbit did pay him too(maybe because he has more reach than me?).

I promise if they release my withdrawal requested before the ban I'll delete all mentioned and have good words for Rollbit, I'm the first one who wants to end this asap, you know I've always like Rollbit.

meanwhile I'm already contacting with Spanish casino influencers so they can help me to reach the max people about this.
I'm already working on hyper visual videos that I'll post on a website and share it via all internet, If I need to pay a server to have bots in ytb, x.com etc. to constantly remember the people my experience, I'll pay it, servers cost me 20$ a month, it's OK.

I hate doing this, It's work for me and waste my time to get my money xd, I prefer to invest my time in other stuff, but 5K are 5K my boys, and if they fck me I can guarantee that somehow Rollbit will remember that Spaniard that got 5k scammed.

Luckly in my professional experience I've been working with all kind of bots and I can be a fcker too, for this I'm 100% sure that's all planned in the past and a business manager and engineer did the Trello task so well.

That's no hate for Rollbit, I'm just sharing my experience LOL, would be hate if I was lying.

So I'll just wait for compliance team response, I have faith in compliance team and Rollbit, thanks for the replies mates.

Have a good day.

Annddd.... we're entering the classic scenario of "what if he, what is she, what if they", namely: what if you're winning here and they allow your withdrawal, like perhaps the first three to four withdrawal, you'll be ok with that? Let's move further, you keep winning and able to make withdrawals, will you ever complained about their Spain ToS? Though you're basically illegally accessing their platform?

You asked us to stop talking about ToS, but the root of the problem here is ToS. You're asking the impossible here.

The burden to read ToS and the restricted countries [every casino has this clause of restricted territories, so a seasoned online gambler will know such thing exist and will check them on the first place] fell on the shoulder of the player. They're the one who acknowledge, affirm, accept, attest, and other confirmative synonyms of agreeing the clauses on their terms. This is the root of your problem: you attest that you've read the ToS upon using their service, while you evidently didn't read their restricted territory clause. It's there for you to read, they require you to be certain that you've read them prior to accessing the site, they even add an extra layer of security by having a pop-up stating people are accessing from restricted territory when they do so.

If your concern is that they shouldn't allow Spanish resident to access the site on the first place, at all, aside from the pop up as shown above [I'll really appreciate if you can give us an insight whether that pop up appeared during your previous visit and you choose to close them or what], I was assured that [I guess from the many cases happens so far], they decide to place other, more drastic, preventive measure, that they'll go with what Stake do, namely require the basic KYC upon registration. Not sure if it's already been implemented or they're in process of it, as I haven't try them myself.

Ye holy you don't talk about the dark behaviour of Rollbit, so you are agreeing this dark behaviour, thanks.
I don't get why you keep saying TOS TOS, yes I've read Spain is restricted, now you are happy? Let's move to the dark behaviour of Rollbit.
Please don't say they're in process to do like Stake, I can do that in 3 days, they have engineers 100k/year please, I'm not stupid.
That's like leaving a gun in a table and put a cartel saying "don't touch it", you have faith no one will never touch it? It's not better to simply don't put the gun in the table? Please stop this stupid replies.

Could you ask to Razor about I've been a loser and never got KYC(if I was a loser all my life, I would be a VIP member Rollbit) and after 4 months and become profitable they KYC and now ban or doesn't interest to ask him this? If not It's ok, it's all said, emails sent and I'm preparing big things too.

Now let's see you reply again saying TOS TOS is your bad, more times you say TOS you are defending more this dark behaviour.

I'm a bit tired of watching screenshots of restricted country spain and TOS TOS, if replies doesn't say anything new, I'll just reply here when compliance team replies me.

I believe you guys are here to help player, and not to favour casino and get a comission of it, so thanks all for your effort in my case, I'll update it here when compliance team replies me.

Have a good day

Just recived the reply from compliance, they say the same TOS TOS, but they didn't answer or mention anything about their dark behaviour, be ready scammers I'm gonna fuck your site.

Anyone that happened the same as me can contact me and send me proves that rollbit are scammers so I can add it to the report(for the moment I'll do an individual report, if I recive more proves we can do a collective report), videos and website.

There’s zero chance to win against them this way since they have the ToS backing their decision with your case. Allowing you to get your money will open up this loophole which restricted players can play ignorant with the ToS then play dumb once they are caught since Rollbit will just refund funds.

Their reputation is rock solid here due to their good track record for helping forum member with legitimate case. I think you can ask them for some reconsideration and give you part of your profit as compensation.

I've sent an email about the reconsideration, but I don't think we will agree they told me "final decision", what a headache man.

I guess Rollbit doesn't want to explain to DGOJ this behaviour of let spanish players lose for +120 days and the moment I'm profitable they don't let me withdraw and insta-ban,Rollbit are the first one who let spanish players play their website.

I'm thinking to open a casino like Rollbit and apply the same rules as Rollbit, I mean easy money.

Cheers

Most crypto casinos never return the money if you play in a banned jurisdiction. It’s a one way street that bothers me.

I made my previous post here right before I have to jump and do IRL activities, didn't exactly read the new post that's made few minutes before mine, and just read them now. Addressing the points raised above, and this below,


I'll start by saying that perhaps it's my current IRL situation, with my plate full and I'm at a hair trigger from snapping at my workers and the incompetencies they do these past few days that prompt me to take this course of action and wrote this post, but I somehow doubted that as I believe I am in current mental state as how I always am when I am typing my post on this forum.

Nonetheless, for the purpose of context, I've always strive to keep these two worlds separate, my IRL situation and the cryptocommunity, and give my best not to let any and each influence the other. I am giving my best to ensure the annoyance with my staff and/or a stupid client will not intervene with how I approach cases here, that I oversee things with levelheadedness.

When I start to get annoyed, I'll walk away and return to the forum once I am sure my head is cool. So perhaps this is me failing to keep the lid that separate them from closing perfectly and I let them poured here, it'll be a plausible reason why I "snap" like this, but I somewhat doubt that. I somewhat certain it's what OP said that prompt this wall of text.

Quite frankly, I don't respond well to a detrimental behavior depicted on your post as I underlined. Unless I understand the writing wrongly, I read them as, summarized, "pay me or I'll start campaign that will damage your reputation" while the situation here [this is me being completely redundant] so far tell us that you share a major role and a big portion of fault here.

On many cases where things start to get out of hand and the user got frustrated and wanted to take a drastic measures by jumping straight away to the highest authorities they have in mind --be it CG or AG or their licensor or file a lawsuit-- I'll always try to level those situation down and try to maintain a situation where we can get a resolution for the dispute through the forum.

This is not a case where a player got frustrated and things as above, this is a situation where someone threaten to either get what they wanted or they'll do a length to put a dent on one's reputation. I find it ticked my nerve and I am sure I can't keep my cool from this point forward.

So, I am granting your wish from the second post which I mark in bold: I'll stop replying. Not just "stupid replies", I'll stop replying altogether. I am removing myself from this thread.

I believe there are others that can still reach Razer to convey your message if they're willing to do so, and they're more than welcome to do it if they want. I refuse to facilitate a communication and/or to mediate between the casino and the OP any further due to the detrimental behavior OP shows.

Regardless, I'll mark this one as resolved. Why, if anyone interested to ask? Well, there are three possible situation here: one, OP got what he wanted by those threat and Rollbit gave in, paid him, thus his situation resolved. Two, OP gave up as his bullets turns out to be blank, Rollbit won't budge, and he accepted Rollbit's decision, thus, resolved. Or three, where there's nothing here but empty words, no further action and/or statement made, the dead horse stays dead, left alone and not being beaten, so Rollbit's final ruling is what applies, thus, resolved.

OP, good luck and good bye.

Holy, like all your replies are TOS TOS TOS, and you are mad bcause i'm tired of reading TOS TOS TOS, I said like 3 times OK with TOS, so leave TOS away and try to help me with this dark behaviour of Rollbit.

Rollbit compliance team answer me and they don't want to pay me, no matter what they won't pay me.

I won't accept my 5k scammed, somehow, I'll fuck Rollbit for scamming me and leaving me 4 months playing and losing, the moment I win they restrict me.

I've sent this case to DGOJ, hope they can help or at least, fuck Rollbit.

And yes, Rollbit told me is a mere coincidence that I'm blocked when I'm profitable, after more than 120 days, when I requested the withdrawal that made me profitable XD.

What is a coincidence is that Rollbit is still open.