Bitcoin Forum

Dear Jeff Bezos, Tom Taylor, and Amazon:

I am emailing to request that you at Amazon accept bitcoin as a payment method.

I read news reports [1] starting yesterday that Amazon is not currently interested in accepting bitcoin, and that part of the reasoning was that you are "not hearing from customers that it's right for them."

I am a longtime Amazon customer, and bitcoin is right for me.

I was encouraged when Gyft allowed the purchase of Amazon gift cards using bitcoin. Indeed, I think the future will prove that Gyft CEO Vinny Lingham had keen foresight when he made this decision. I may use their service at some point. My only reason not to use them is that the cards must be bought in specified incremental amounts, and I would prefer not to spend more than the exact cost of my purchase at the time.

I had never even heard of Overstock.com until news reports surfaced that they began accepting payment in bitcoin January 9, 2014. I made my first purchase from Overstock on that very day. As long as I cannot spend bitcoin directly on Amazon, I intend to continue using Overstock instead of Amazon whenever possible.

Best Regards,

(signed)

[1] For example: http://time.com/63376/amazon-bitcoin/

Here was my email to them.

And the idiotic response I got.


Response:


------------------------------------------------------------

So much for getting my email escalated to the powers that be.  

Mister Kumar no doubt hit delete after he misread my entire email.

-B-

I doubt Amazon will accept bitcoin lol.

Very unlikely..

I agree with this. I highly doubt Amazon will accept bitcoin soon since bitcoin is very unstable at the very moment. I guess we will have to wait for further notice.

How is that an idiotic response? It's exactly what you'd expect from a major company that doesn't want anything to do with "drug trade currencies" like bitcoins (mainstream view).

Just imagine how much work they'd have to put into it, with the price rising and sinking by hundreds of dollars within weeks. Not to mention all the decimals people would have to deal with for cheaper items.

I doubt Amazon will accept bitcoin lol.

Very unlikely..

They will. Only a matter of time.

Only one question comes to mind.
Why? Elaborate please, why would they accept bitcoins. Do you think they're not earning enough? :)

C'mon.  Seriously..

Why ... elaborate please ... why would anyone use the internet in 1989?   Do you think they cant communicate just fine with telephones and paper mail?

Is it really so hard for them to drive to the Library and check out a book, or search volumes of encyclopedias and microfiche there, to get information on humpback whales?

-B-

Only one question comes to mind.
Why? Elaborate please, why would they accept bitcoins. Do you think they're not earning enough? :)

Because they are losing customers to places like Overstock and TigerDirect. Only a trickle now but it will get bigger.

For those interested in shopping at Amazon with BTC or LTC, https://www.btczone.com has been offering a way for almost three years.

I think the point is to get the website itself to accept them, to make bitcoins more valuable. All bitcoin owners can already sell their bitcoins for USD and buy it that way.

Yeah, it would be convenient.

Hello,

I do understand your concern that amazon should accept bit-coin.

I'd also like to inform you that we have received the same suggestion from many of our valued customers like you and our team has already considered it as a scope of improvement and working for better results.

I've forwarded your comments to our concerned departments. We have a dedicated team working relentlessly to implement the feedback back we receive.

Your comments will be carefully reviewed as we currently making our improvements. Customer feedback like yours helps us in our endeavor to improve the service we provide, and we're glad you took time to write to us.

Please contact us for any further assistance and for further questions by using the following link:

http://www.amazon.com/gp/help/contact-us/general-questions.html

It is always important for us to hear how customers react to all aspects of shopping at Amazon.com. Strong customer feedback like yours helps us continue to improve the selection and service we provide. We take this kind of information seriously as it is valuable to us in helping us to continue to improve our program.

We always value your business and hope to see you again soon at Amazon.

Best regards,
Deepika M

Dear Jeff Bezos, Tom Taylor, and Amazon:

I am emailing to request that you at Amazon accept bitcoin as a payment method.

I read news reports [1] starting yesterday that Amazon is not currently interested in accepting bitcoin, and that part of the reasoning was that you are "not hearing from customers that it's right for them."

I am a longtime Amazon customer, and bitcoin is right for me.

I was encouraged when Gyft allowed the purchase of Amazon gift cards using bitcoin. Indeed, I think the future will prove that Gyft CEO Vinny Lingham had keen foresight when he made this decision. I may use their service at some point. My only reason not to use them is that the cards must be bought in specified incremental amounts, and I would prefer not to spend more than the exact cost of my purchase at the time.

I had never even heard of Overstock.com until news reports surfaced that they began accepting payment in bitcoin January 9, 2014. I made my first purchase from Overstock on that very day. As long as I cannot spend bitcoin directly on Amazon, I intend to continue using Overstock instead of Amazon whenever possible.

Best Regards,

(signed)

[1] For example: http://time.com/63376/amazon-bitcoin/

guys, dont use the general enquiry support..

try emailing the CEO direct. jeff@amazon.com

http://www.businessinsider.com/amazon-customer-service-and-jeff-bezos-emails-2013-10

Here was my email to them.

And the idiotic response I got.


Response:


------------------------------------------------------------

So much for getting my email escalated to the powers that be.  

Mister Kumar no doubt hit delete after he misread my entire email.

-B-

and, for anyone that's interested, here's Garzik's take on Amazon and BTC.

http://garzikrants.blogspot.com/2014/04/on-amazon-and-bitcoin.html

and, for anyone that's interested, here's Garzik's take on Amazon and BTC.

http://garzikrants.blogspot.com/2014/04/on-amazon-and-bitcoin.html

guys, dont use the general enquiry support..

try emailing the CEO direct. jeff@amazon.com

http://www.businessinsider.com/amazon-customer-service-and-jeff-bezos-emails-2013-10

Awesome. I just sent an email directly to Jeff Bezos. I let him know that I expect to hear an announcement within three months, that Amazon will accept bitcoin. :D

Hello David,

I'm Mardy Berlinger of Amazon.com's Executive Customer Relations. Jeff Bezos received your email and asked me to respond on his behalf.

Thanks for your suggestion about adding Bitcoin as a valid payment option.

For business reasons, we cannot comment on any plans for future business partnerships. Any partners that we add in the future will be announced both on our website and in the media.

As of now, we accept credit cards, debit cards, payment from U.S. checking accounts, Amazon.com Gift Cards, Amazon Payments Stored Balance, and the Amazon.com Store Card as valid payment methods.

We really value your input and are always happy to hear our customers' thoughts on how we can improve the services we offer. To ensure your feedback is reviewed, I've shared your comments about adding Bitcoin as a valid payment option with the appropriate team for their consideration when planning future improvements. Your comments and suggestions will help us improve our store and offer better service to our customers.

If you do need to contact us in the future, here's a link to our Contact Us page: http://www.amazon.com/gp/help/contact-us/

We look forward to seeing you again soon.

Regards,

Mardy Berlinger
Executive Customer Relations
Amazon.com
http://www.amazon.com

to: [jeff@amazon.com]
subject:[a payment option request]

Hi Jeff,

Recently i have read a (presumed) quote from you that your customers do not seem interested in bitcoin.

well i am interested in bitcoin and a large amount of my wealth is in bitcoin, compared to government currency. thus i would be tempted to use amazon often if it accepted bitcoin. as the fee's are much lower than having to 'cash out' to a debit card and then using a debit card on your service.

but until the day you accept bitcoin, i will continue spending in excess of $1000 a month on other services, such as overstock.com

yours sincerly,
A hopeful future bitcoin customer

[sent]

Dear Mr. Bezos,

I am a longtime Amazon customer (a satisfied one), and I am writing to let you know that I would be very happy to see Amazon adopt bitcoin.

Tom Taylor made a recent statement in an interview [1] with Re/code that Amazon is "not hearing from customers that it's right for them" and that they "don't have any plans within Amazon to engage bitcoin." Well, bitcoin is right for me. There, I said it! And I know I'm not the only one. In fact, by most metrics, the number of bitcoin users has doubled roughly every 100 days for the past 5 years and will continue to do so for a very very long time.

I had never heard of Overstock.com until I heard reports that CEO Patrick Byrne had decided that Overstock would accept bitcoin. On January 9, 2014, the first day that bitcoins were accepted on the site, I made my first ever purchase on Overstock.com. As long as I cannot spend bitcoins directly on the Amazon website, I plan to spend bitcoin on Overstock instead of dollars on Amazon whenever possible.

Despite my fervent belief in the underlying technology behind bitcoin, I know that if I were in your shoes, I would not make too rash a decision. As Jeff Garzik states very well in a recent blog post [2] of his, there is merit in a conservative approach on your part. But in my mind, the question is not if Amazon will accept bitcoin, it is when. I expect it will be sooner than most people think. An announcement in the next 3 months would be perfect. Not too soon, not too late.

Hmmm, I wonder what my very first bitcoin purchase will be? Coffee for my Keurig? A book for my kindle? I don't know, but I very much hope it will be in 2014.

Best regards,

[snip]

Amazon account: [snip]

[1] http://recode.net/2014/04/14/amazon-says-no-to-accepting-bitcoin-maybe-to-building-an-amex-or-visa-competitor/

[2] http://garzikrants.blogspot.com/2014/04/on-amazon-and-bitcoin.html

Bear in mind that if Jeff reads his emails -- and reportedly he does, even if only to skim them before forwarding them to someone else -- then you are shaping whatever impression he has of the bitcoin community. Be as articulate and persuasive as you can, without being adversarial or argumentative.

as grammar Naziism should only be used for formal documents of business/law

but would ignore a customer based on being too preachy

Mr. Bezos,
 
I've been a long-time customer of Amazon and have admired your company and your abilities for a long time.

Your most memorable quote, for me, was "Amazon is not happening to book selling; the future is happening to book selling."

In the payments space we have new forms of payment entering the marketplace.  Bitcoin and other cryptocurrencies are poised to disrupt the payments marketplace in much the same way Amazon has in it's chosen areas of interest.  As the future happened to booksellers it is now happening to payments processors.

When I read that Amazon had not heard from it's customers on this issue, and, therefore was not interested in implementing Bitcoin, I was surprised for a variety of reasons.  I also saw it as an opportunity to make my voice heard.

There are numerous benefits to consumers and retailers in utilizing Bitcoin and I am certain that through some interaction with the Bitcoin community and investigation of the benefits of this protocol, Amazon may decide to re-evaluate it's position on these emerging forms of payment.

As one of Amazon's customers, I am looking forward to the day when I can order a product through Amazon paid for in Bitcoin.....and delivered by a drone.

Rather than copying this letter, people should each write their own letter as it will have more impact than if they receive a hundred "clone" letters. Print it out and mail it for maximum effect.

As mentioned before make sure you put a lot of thought into what you write as you're taking it upon yourself to represent the Bitcoin community when writing your mail.

+1

letters from the prospective of true customers with all their flaws of not being business minded sound better then a cloned letter

Rather than copying this letter, people should each write their own letter as it will have more impact than if they receive a hundred "clone" letters. Print it out and mail it for maximum effect.

Dear bitcoin community,

I have recievied and read every letter and after lots of meetings Amazon will start taking Bitcoin.




if you have any other concerns please call my personal cell number. 702-555-1212



Jeff Bezos
CEO Amazon.com INC

Dear bitcoin community,

I have recievied and read every letter and after lots of meetings Amazon will start taking Bitcoin.




if you have any other concerns please call my personal cell number. 702-555-1212



Jeff Bezos
CEO Amazon.com INC

"Let's tell Amazon that we want them to accept bitcoin!"

I did. It was a brief statement letting them know that I'd prefer to pay directly in bitcoin.


It's interesting to watch the struggle for adoption, especially for an online company. In the 90's people said "No one would ever put their credit card information online". There were so many headaches when dealing with online payments back then (still are a few).
I wonder how bitcoin would have been received 20 years ago (because that's at least how overdue this technology for cryptographic currency is)

I couldn't believe when I read that Amazon said they weren't going to accept Bitcoin especially after Overstock's huge success with it. So Overstock's customers embraced Bitcoin and Amazon's won't?! What am I missing here?

I'm a prime member and shop almost exclusively on Amazon so I sent an email as soon as I heard the news. Glad others are voicing their opinions as well. Who should we set our sites on next?